68
Faults and troubleshooting
Gewiss
Code
Error description
Solution
Position
Error 3
The residual current circuit
breaker of the relative sock-
et-outlet/side is OFF.
NB: error not managed on the
WallBox version
Restore the correct operation
of the residual current circuit
breaker. If the error persists,
replace the device.
Error 4
The contactor is working when it
shouldn't be. The socket-outlet is
powered in the standby condition
Check the signal from the
electronic card to the contactor,
to make sure the electronic card
isn't controlling the contactor.
If the card isn't controlling the
contactor, check the contactor
contacts aren't stuck.
If necessary, replace the device.
Error 5
The shutters of the type 2
socket-outlet aren't in the right
condition (closed)
Check the mobility of the shut-
ters and the relative mechanical
means. If necessary, replace the
socket-outlet.
7.55.4.502.0 - Installation and Operation Manual
