14
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Finish on grill plates has
Metal utensils have
Always use heatproof
cut marks.
been used.
plastic, nylon or wood
utensils to avoid scratching
nonstick surface of grill plates.
.EVERUSEMETALSKEWERS
tongs, forks or knives.
Grill marks on food are
Grill was not fully
Always preheat grill at
very light.
preheated before use.
least 5 minutes before
cooking any foods.
There is food buildup on
Grill not properly cleaned
Use nylon scrubbing pad
grill plates.
after use.
and hot, soapy water to clean
grill plates. Do not use steel
wool scrubbing pads or
abrasive cleaners to clean
grill.
Food is dry and burnt.
Food is overcooked.
Because grill is cooking from
both sides, food is cooked
much faster than in a skillet
or under a broiler. Use cooking
chart as a guide and check
food at lowest time stated
on chart.
Grill does not turn on.
Grill is not plugged in.
Check to be sure appliance
is plugged into working outlet
and POWER is on.