For more information or to order a part, begin by visiting www.generaltools.com and
entering the Model No. in the SEARCH box at the top of the home page.
WARRANTY INFORMATION
General Tools & Instruments’ (General’s) DCS1700 (The VIPER 1700) High-Performance
VGA Recording Video Borescope System is warranted to the original purchaser to be free
from defects in material and workmanship for a period of one year. Subject to certain
restrictions, General will repair or replace this instrument if, after examination, the
company determines it to be defective in material or workmanship.
This warranty does not apply to damages that General determines to be from an
attempted repair by non-authorized personnel or misuse, alterations, normal wear and
tear, or accidental damage. The defective unit must be returned to General Tools &
Instruments or to a General-authorized service center, freight prepaid and insured.
Acceptance of the exclusive repair and replacement remedies described herein is a
condition of the contract for purchase of this product. In no event shall General be liable
for any incidental, special, consequential or punitive damages, or for any cost, attorneys’
fees, expenses, or losses alleged to be a consequence of damage due to failure of, or
defect in any product including, but not limited to, any claims for loss of profits.
RETURN FOR REPAIR POLICY
Every effort has been made to provide you with a reliable product of superior quality.
However, in the event your instrument requires repair, please contact our Customer
Service to obtain an RGA (Return Goods Authorization) number before forwarding the
unit via prepaid freight to the attention of our Service Center at this address:
General Tools & Instruments
80 White Street
New York, NY 10013
212-431-6100
Remember to include a copy of your proof of purchase, your return address, and your
phone number and/or e-mail address.
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