Chicago Faucets
®
Commander
™
Handheld Programming Unit User Guide
Page 43
CF2026 / 07/19
Section 7: Troubleshooting the Commander Device
7.7 FITTINGS
ISSUE
REASON
SOLUTION
I’m trying to scan a Turbo Electronic Flush Valve, but
nothing happens.
Turbo is not supported by Commander Handheld.
Turbo is only compatible with the previous PALM version of
the software.
My Commander Unit is working, but I cannot scan the
fitting.
Fitting power is too low (< 3.2V).
Set power to proper level ASAP.
Fitting is set to an unusual running mode.
Wait 2 minutes and try again. If still not working, Perform
FAC or CUR RESET.
Fitting module is defective.
Replace module.
Fitting sensing is malfunctioning or environment is affecting
sensing.
Remove and reinstall shut-off screw, allow for calibration.
When I scan, and fitting is in CLEAN MODE or PIPE CLEAN
MODE, I do not see the mode register as the current
setting.
These modes are not recorded in scan records.
These modes are temporary and so no record is made.
Only the current mode settings will show, i.e. what the
fitting will return to at the end of the execution of the
CLEAN command.
When I try to set both upper and lower beams to “OFF”,
the upper beam always stays “ON”.
Not possible to have upper and lower beams off at the same
time.
Allowed configurations are:
• upper/lower ON/OFF
• upper/lower and OFF/ON
When I scan, the Status ERROR does not match the
visual cues. Example: continual blinking light from module,
ERROR = “LOW BATTERY”
Fitting module is defective.
Replace module.
