GE Vscan Air, Manual

Page: 348 / 407

Vscan Air Maintenance
6-24
Vscan Air
–
User Manual
Direction GP092020-1EN Rev 18
Connectivity troubleshooting
No connection between the Vscan Air CL and the mobile device
To be able to connect the Vscan Air CL to the mobile device, the
mobile device’s Wi-Fi should be turned
ON .
If the connection is broken, try these steps:
• Ensure the Wi-Fi is enabled in the mobile device.
• Ensure that the Vscan Air CL is turned ON .
Troubleshooting frequently asked question
Table 6-4: Troubleshooting FAQ’s
Problem Possible reason Resolution
Fluids inside probe The probe got dropped or collided
with some other object and covers
could have broken. Contact GEHC Service (see
‘Contact Information’ on
page 1-12 )
Battery door sealing not working Fluids inside probe, cross
contamination, water and dust
particulate can enter inside the
probe, causing degradation in
performance. Contact GEHC Service (see
‘Contact Information’ on
page 1-12 )
Degrading image quality Could be due to damaged
transducer or dead elements Contact GEHC Service (see
‘Contact Information’ on
page 1-12 )
Bad image quality, cross
contamination, electrical shock Could be due to dropping the
probe or wrong cleaning agents
used or the probe could have
come in contact with sharp edges. Contact GEHC Service (see
‘Contact Information’ on
page 1-12 )
Electric shock from the probe Could be due to dropping the
probe. Contact GEHC Service (see
‘Contact Information’ on
page 1-12 )
Not able to disinfect properly Uneven surfaces, cracks, uneven
joint parts. Contact GEHC Service (see
‘Contact Information’ on
page 1-12 )
Probe not turning ON Could be due to hardware issue.
Probe power button not working. Contact GEHC Service (see
‘Contact Information’ on
page 1-12 )