GE
DRAFT
V
OLUSON
™ P8/V
OLUSON
™P6
DIRECTION 5775469, R
EVISION
3
DRAFT (J
ULY
19, 2018)
B
ASIC
S
ERVICE
M
ANUAL
Chapter 7 - Diagnostics/Troubleshooting
7-67
7-10-7
Network Troubleshooting
7-10-7-1
No Connection to the Network at All
1.) Check that the network cable between the VVoluson™ P8/Voluson™P6 system and the wall
network is connected and well seated in both ends. (Use a network cable that is known to be OK.)
2.) Connect a network cable between the system and a PC by either using a hub or a cross-over cable.
Try to ping from system to IP address on PC. If OK, hardware connection inside the system is OK.
7-10-7-2
GE remote service connection
The customer gets visual information about GE remote service status (shown in the status area on the
right bottom of the screen).
Gray
= Cable disconnected or no network signal on a connected cable.
Green
= Cable connected to a network.
Does not imply
proper network settings.
Gray
=
Idle State
Remote access is inactive.
Yellow
=
Access
pending
Remote Access connection is active, but Disruptive Mode and Virtual Console
Observation (VCO) is not yet enabled.
Red
=
Disrupted State
Remote Access is active. All processes [UL_VNC and UL_CSD] are active. In this
state the Voluson P-Series system should NOT be used clinically.
Gray + envelope
New Software Update Package is available for download and installation. Operation
see
Section 8-2-4 "Software Update Package - Download/Installation Procedure" on
Summary of Contents for Voluson P8
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