Publication No. SBC330-0HH/3
Introduction 13
1.8 Technical Support
For
technical
assistance
please
register
support
requests
using
the
Technical
Support
Request
Form
available
through
the
GE
Intelligent
Platforms
(GEIP)
web
site
at:
LINK
http://defense.ge-ip.com/support/embeddedsupport/locator
Your
query
will
be
logged
on
the
Technical
Support
database
and
allocated
a
unique
Service
Request
(SR)
number
for
use
in
future
correspondence.
Alternatively,
you
may
also
contact
GEIP
ʹ
s
Technical
Support
via:
LINK
TELEPHONE
+44 (0) 1327 322760
1.9 Returns
If
you
need
to
return
a
product,
there
is
a
Return
Materials
Authorization
(RMA)
request
form
that
can
be
printed
out
and
filled
in,
available
via
the
web
site
Repairs
page.
LINK
http://defense.ge-ip.com/support/embeddedsupport/rmalocator
Follow
the
“
Download RMA Request Form (Word Doc)
”
hyperlink
under
“DSP,
SBCs,
Multiprocessors
and
Graphics
(Formerly
Radstone)”.
Please
do
not
return
products
without
first
contacting
the
GEIP
Repairs
facility.