GE GFWR4800 Technical Service Manual Download

Page: 22 / 72

Test 07

MC Software
Version Check

• Press

the

Start

key to begin the test.

• Major software version

of the MC software is displayed in the display

for 1 second and the

Extra Heavy LED

is on.

• Minor software version

of the MC software is displayed in the display

for 1 second and the

Heavy LED

is on.

• The display will continue to toggle between the 2 versions until the user

exits the test.

Test 08

Dispenser Test

• Press the

Start

key to begin the test.

• After the door is locked, the dispenser will move to the Pre-wash

position and

pdt

will be displayed on the display. Once the Pre-wash

position has been reached the control will turn on the cold water valve.

• Press

the

Start

key again, and the cold water valve will turn o

ﬀ

and the

dispenser will move to the detergent position and

dtt

will be displayed

on the display. Once the detergent position has been reached the
control will turn on the cold water valve.

• Press

the

Start

key again, and the cold Water Valve will turn o

ﬀ

and the

dispenser will move to the softener position and

Fdt

will be displayed

on the display. Once the softener position has been reached the control
will turn on the cold water valve.

• Press

the

Start

key again, and the cold Water Valve will turn o

ﬀ

and the

dispenser will move to the bleach position and

bdt

will be displayed on

the display. Once the bleach position has been reached the control will
turn on the cold water valve.

• Pressing

Start

again will restart the test.

Test 09

Inverter Software
Version

• Press

the

Start

key to begin the test.

• Major software version

of the inverter software is displayed in the

display for 1 second and the

Extra Heavy LED

is on.

• Minor software version

of the inverter software is displayed in the

display for 1 second and the

Heavy LED

is on.

• The display will continue to toggle between the 2 versions until the user

exits the test.

Test 10

Tumble Test

• Press the

Start

key to begin the test.

• After the door is locked,

will be displayed in the display.

• The tumble test will rotate the basket slowly in both directions.

Test 11

Spin Test

• Press the

Start

key to begin the test.

• After the door is locked,

will be displayed in the display. If the water

level is above empty at the start of the test, the tub will be drained
to empty. The unit will begin spin, and display the spin speed in the
display.

• The spin test will spin the wash basket at 500 RPM, 1000 RPM, 1100

RPM, and 1250 RPM, pressing the

Start

key advances to the next higher

speed. Once a higher speed has been selected, if a lower speed is
desired, T 11 must be exited and then re-entered.

Note

: The seven segment display is only capable of displaying values from

000 - 999. To compensate for this, an

is used in the hundreds position to

represent 1000, a

is used in the hundreds position to represent 1100, and

is used in the hundred position to represent 1200. Ex. C11 = 1211 RPM.

Summary of Contents for GFWR4800

Page 1: ... Service Guide October 2014 Louisville Built Front Load Washer GFWS2500 GFWS2505 GFWS2600 GFWS2605 GHWS3600 GHWS3605 GFWS3700 GFWS3705 GFWR4800 GFWR4805 31 9236 GE Appliances Lighting General Electric Company Louisville Kentucky 40225 ...

Page 2: ...Tag out Standard requirements controlling and maintain ing a zero energy state To perform necessary live power electrical diagnostics electrical safety personal protective equipment PPE and barriers must be utilized to comply with OSHA electrical safety require ments Reconnect all Grounding Devices If grounding wires screws straps clips nuts or washers used to complete a path to ground are removed...

Page 3: ...nsumer Mode Navigation 25 Consumer Mode Exit 25 Fault Codes 26 Faults 1 9 26 Faults A 11 27 Faults 12 CB 28 Faults CC D4 29 Faults D5 E8 30 Electronic Board Pin Outs 31 Component Locator Views 34 Top Panel Location 34 Front Panel Location 34 Riser Location 34 UI Board Location 34 Tub Lamp Location 34 Drain Clean Out Cover Location 34 Door Lock Assembly Location 34 Control Panel Assembly Location 3...

Page 4: ...ame Removal 38 Door Glass 39 Door Glass Removal 39 Door Hinge 39 Door Hinge Removal 39 Door Handle 40 Door Handle Removal 40 Door Cover 40 Door Cover Removal 40 Door Cover Protect 40 Door Cover Protect Removal 41 Door Lock Assembly 41 Door Lock Assembly Strip Circuit 41 Door Lock Assembly Tests 41 Door Lock Assembly Diagnostics 41 Door Lock Assembly Removal 42 Tub Gasket 42 Tub Gasket Removal 42 T...

Page 5: ...moval 51 Inner Tub 53 Inner Tub Removal 53 Balance Ring 53 Balance Ring Removal 53 Baﬄe 54 Baﬄe Removal 54 Rear Tub 55 Rear Tub Removal 55 Drive System 56 Rotor 56 Rotor Removal 56 Stator 56 Stator Strip Circuit 57 Stator Diagnostics 57 Stator Removal 57 Hall Sensor 58 Hall Sensor Strip Circuit 58 Hall Sensor Tests 58 Hall Sensor Diagnostics 58 Hall Sensor Removal 58 Fill System 59 Water Valve Ass...

Page 6: ...r Assembly Strip Circuit 64 Diverter Motor Assembly Tests 64 Diverter Motor Assembly Diagnostics 64 Diverter Motor Assembly Removal 65 Wash System 66 Drain Pump 66 Drain Pump Strip Circuit 66 Drain Pump Tests 66 Drain Pump Diagnostics 66 Drain Pump Removal 66 Recirculation Pump 67 Recirculation Pump Strip Circuit 67 Recirculation Pump Tests 68 Recirculation Pump Diagnostics 68 Recirculation Pump R...

Page 7: ...lano Type Safety Glasses Prescription Safety Glasses Safety Glasses must be ANSI Z87 1 2003 compliant Brazing Glasses WARNING Prior to disassembly of the front load washer to access components GE Factory Service technicians are REQUIRED to follow the Lockout Tagout LOTO 6 Step Process Step 1 Plan and Prepare Step 4 Apply LOTTO device and lock Step 2 Shut down the appliance Step 5 Control discharge...

Page 8: ...otor and contains the relays used to operate loads Inverter Controlled Direct Drive Motor Rotor Stator Hall Sensor Dual Balance Rings Front Balance Ring Rear Balance Ring Some Models have the following LED Tub Lamp Recirculation Pump Overnight Dry Fan Integrated Riser Model Summary Table GFWS2500F GFWS2505F GFWS2600F GFWS2605F GFWR2700 GFWR2705 GHWS3600 GHWS3605 GFWS3700 GFWS3705 GFWR4800F GFWR480...

Page 9: ...al number identify the month and year of manufacture The letter desig nating the year repeats every 12 years Example SD123456S September 2014 A JAN D FEB F MAR G APR H MAY L JUN M JUL R AUG S SEP T OCT V NOV Z DEC A 2013 D 2014 F 2015 G 2016 H 2017 L 2018 M 2019 R 2020 S 2021 T 2022 V 2023 Z 2024 The Mini Manual is located inside the control panel It is taped to the back of the UI board The Model ...

Page 10: ...N A N A Stator 3 Phase DC 16 6 Ω per phase N A N A Thermistor 5 VDC See Thermistor Chart N A See Chart Below Tub Lamp 3 1 VDC N A N A N A Water Valve 120 VAC 1 kΩ N A N A Resistance Temperature 36 5 k 32 F 14 7 k 68 F 12 0 k 77 F 9 8 k 86 F 8 0 k 95 F 6 6 k 104 F 5 k 257 F Water Level Name Amount of water in basket Frequency Empty N A 44 67 Hz Steam Reset 0 4 43 68 Hz Steam Set 0 43 45 Hz Foam Res...

Page 11: ...r Small flat head screwdriver 2 Phillips head screwdriver 1 4 Nut driver 5 16 Nut driver T20 Torx T25 Torx Hose clamp pliers Slip joint pliers Side cutter pliers 3 8 socket 1 2 socket 9 16 socket 10mm socket 12 extension NO SPECIAL TOOLS NEEDED ...

Page 12: ...he Floor Type per the table below Display Floor Type F0 Default F1 Concrete Floor F2 Second Floor all surface types F3 First Floor Tile surface F4 First Floor Linoleum surface F5 First Floor wood surface 6 Press the Start key to make selection a For riser models the programming of the washers Adaptive Vibration Control is now complete b For all other models GFWS2500 GFWS2505 GFWS2600 GFWS2605 GHWS...

Page 13: ...ket wrench to install the 4 washer mounting bolts through the pedestal and into the unit do not tighten 3 Slide the pedestal toward the unit until it is aligned front to back Use a 9 16 in socket wrench to securely tighten the bolts 4 Stand the washer or upright Move it close to its final location 5 Make sure that the washer is level by placing a level on top Check side to side and front to back 6...

Page 14: ...Throughout this manual features and appearance may vary depending on model Models GFWR4805 GFWR4800 Models GFWS3705 GFWS3700 GHWS3605 GHWS3600 Models GFWR2705 GFWR2700 Product Operation ...

Page 15: ...on to clean the load Normal Mixed Loads For heavily to lightly soiled colorfast cottons household linens work and play clothes Whites For heavily to lightly soiled white laundry work and play clothes Bulky Bedding For large items such as comforters blankets small rugs and similar bulky items Active Wear For active sports exercise and some casual wear clothes Fabrics include modern technology finis...

Page 16: ...fore the main wash PreWash must be selected prior to pressing Start The PreWash feature will fill the washer adding the prewash detergent tumble the clothes drain and spin Then the washer will run the selected wash cycle PreSoak For soaking garments prior to the PreWash if selected and or wash cycle This option begins with a brief tumble and then proceeds to soak the clothes for a specified period...

Page 17: ... of rinses the cycle will use To change the rinse option press Rinse until you have reached the desired setting On some models you can choose between Normal Extra Max a third rinse and no rinse In order to select no rinse press the Rinse button until no lights are lit in the rinse window 7 Start Pause Press to start a wash cycle If the washer is running pressing it once will pause the washer and u...

Page 18: ...ss the Start button to start the cycle 14 Add A Garment On Some Models If you need to add a garment after the cycle has started press the Add a Garment button and the unit will unlock the door allowing additional garments The Add a Garment feature is only available when the LED is lit on the button After a certain point in the cycle the LED will not be lit any longer and adding a garment is not al...

Page 19: ...time accordingly Load Examples Work Wear Linens Mixed Loads Delicates Speed Wash 4 Jeans 5 Work Wear Shirts 5 Work Wear Pants 2 Bath Sheets 10 Bath Towels 12 Washcloths 7 Hand Towels 2 Terrycloth Bath Mats OR 2 Flat Queen Sized Sheets 2 Fitted Queen Sized Sheets 4 Pillowcases 4 Pillowcases 2 Hand Towels 2 Flat Sheets 2 Fitted Sheets 2 Bath Towels 4 Washcloths OR 6 Shirts Men s or Women s 4 Pair Pa...

Page 20: ...e Ext Rinse key then press and release the Delay Wash key Models with Rinse key Press and release the Rinse key then press and release the Delay Wash key then press and release the Rinse key then press and release the Delay Wash key Navigate Service Mode Rotate the cycle select knob CW to increase the test number Rotate the cycle select knob CCW to decrease the test number Press the Start key to e...

Page 21: ...ware version of the UI software is displayed in the display for 1 second and the Extra Heavy LED is on Minor software version of the UI software is displayed in the display for 1 second and the Heavy LED is on The display will continue to toggle between the 2 versions until the user exits the test Test 04 Hot Water Valve Press the Start key to begin the test After the door is locked the hot Water ...

Page 22: ...he bleach position has been reached the control will turn on the cold water valve Pressing Start again will restart the test Test 09 Inverter Software Version Press the Start key to begin the test Major software version of the inverter software is displayed in the display for 1 second and the Extra Heavy LED is on Minor software version of the inverter software is displayed in the display for 1 se...

Page 23: ...test If water is present at the start of the test the tub will be drained to empty Hot and cold water valves are energized and the pressure sensor frequency is displayed in the display with 1 decimal point of resolution i e XX X Hz See Pressure Sensor for frequencies Note The control will continue filling until the overflow level is reached at that time the water valves will be turned oﬀ and the d...

Page 24: ...cleared in Test 22 Test 22 Clear Fault Codes Press the Start key to begin the test If error codes are present Er will be displayed in the display If no error codes are present will be displayed in the display Pressing and holding the Start key for 3 seconds sounds a tone and clears the fault codes from memory When the fault codes have been cleared will be displayed in the display Test 23 Clear EEP...

Page 25: ...elow the main water level the recirculation pump will de energized Test 27 Overnight Dry Fan Test Press the Start key to begin the test The door locks the overnight dry fan is energized and onr is displayed in the display Consumer Mode Consumer mode is a special mode that allows the consumer to see fault codes Consumer Mode Entry The control must be in the idle state to enter consumer mode Simulta...

Page 26: ...taking too long to stop spinning Clothing load too heavy Hall Sensor 6 Dispenser Timeout Dispenser does not reach target within 100 seconds Diverter motor and wiring UI Board 7 Stuck Key Keys not operating when pressed Check keys and adjust Loosen control panel screws Replace control panel Replace UI board 8 Pressure Sensor Not filling as designed Check frequency Hz using multimeter Check pressure...

Page 27: ...he wiring between the IMC and UI boards If still no operation replace IMC Inverter Machine Control E Door Open While the unit was running the door was detected as open Ensure proper loading Unbalanced loads can cause this Check for door closing properly or warped door Check door lock and wiring F Door Unlocked While the unit was running the door was detected as unlocked Ensure proper loading Unbal...

Page 28: ...e sensor value is 47 hz or 35 hz Replace pressure sensor Replace IMC board 6A Thermistor Open Thermistor resistance too high Check for open thermistor harness Check thermistor resistance Replace thermistor Replace IMC board 6B Thermistor Short Thermistor resistance too low Check for shorted thermistor harness Check thermistor resistance Replace thermistor Replace IMC board 70 Target Volume Overflo...

Page 29: ...r from 30 seconds Attempt to operate a Drain and Spin cycle Enter Service Mode and check that fault has cleared Check harness and motor connections If fault persists or unit does not spin replace IMC Inverter Machine Control D3 Hall Sensor Fault Issue with pulses from the hall sensor Reset IMC by unplugging washer from 30 seconds Attempt to operate a Drain and Spin cycle Enter Service Mode and che...

Page 30: ...r 30 seconds Attempt to operate Drain and Spin cycle Enter Service Mode and check that fault has cleared If fault persists or unit does not spin replace IMC Inverter Machine Control E8 Motor Over temp Motor temperature exceeds 180 degrees F Load too heavy Item caught between wash basket and outer tub Faults D5 E8 ...

Page 31: ...in 5 Not Used IMC J101 pin 6 Neutral connection to Door Lock Drain Pump and Recirculation Pump IMC J803 pin 1 Not Used IMC J803 pin 2 Not Used IMC J803 pin 3 Switched line voltage to Heater IMC J701 pin 1 Door Lock Switch position input to IMC board IMC J701 pin 2 Not Used IMC J701 pin 3 Switched line voltage to Recirculation Pump IMC J701 pin 4 Switched line voltage to Drain Pump IMC J701 pin 5 S...

Page 32: ...nsor input to IMC board IMC J501 pin 11 Flow Meter input to IMC board IMC J501 pin 12 5 VDC supply to Pressure Sensor IMC J501 pin 13 12 VDC supply to Flow Meter IMC J603 pin 1 DC GND to UI board IMC J603 pin 2 Comm Line IMC J603 pin 3 7 5 VDC supply to UI board IMC J603 pin 4 12 VDC supply to UI board IMC J204 pin 1 DC GND to Tub Lamp IMC J204 pin 2 DC Supply to Tub Lamp IMC J102 pin 1 DC GND to ...

Page 33: ...C from IMC board UI J201 pin 2 Comm Line UI J201 pin 3 7 5 VDC from IMC board UI J201 pin 4 Not Used UI J201 pin 5 DC GND from IMC board UI J201 pin 6 DC GND to RJ45 board UI J201 pin 7 Comm Line UI J201 pin 8 12 VDC to RJ45 board RJ45 Board J203 1 ...

Page 34: ...ent Locator Views Drain Clean Out Cover Location Door Lock Assembly Location UI Board Location Tub Lamp Location Riser Location Control Panel Assembly Location Top Panel Location Front Panel Location Front View ...

Page 35: ...er Assembly Location RJ45 Board Location Overnight Dry Fan Location IMC Board Location Pressure Sensor Location Top Counterweight Location Water Valve Assembly Location Diverter Motor Assembly Location Vent Tube Location ...

Page 36: ...eater Location Thermistor Location Thermistor Connector Rotor Location Stator Location Hall Sensor Location RJ45 Connection Location Main Fill Hose Location Vent Location Under Rotor Under Stator Rear View ...

Page 37: ...cation Door Exploded View Door Striker Location Door Cover Protect Location Door Frame Location Door Hinge Location Door Hinge Cover Location Door Glass Location Door Cover Location Front Gasket Clamp Location Tub Gasket Location Inner Tub Location Front Balance Ring Location Rear Balance Ring Location Baﬄe Location Rear Tub Location O Ring Seal Location ONR Spray Nozzle Location ...

Page 38: ...g screws 2 Lift door up slightly to disengage the door assembly holding screw from the front panel slot then pull door assembly forward Holding Screw Front Panel Slot Door Frame Location See Door Frame Location on page 37 Door Frame Removal 1 Remove the door assembly and set it on a flat working surface See Door Assembly Removal 2 Remove the two 2 Phillips screws that hold the door striker and rem...

Page 39: ...ass to remove Note When reinstalling the door use locators shown above to properly align the door Door Hinge Hinge Bushing Hinge Bushing Hinge Bushing Hinge Bushing Support Screw Location See Door Hinge Location on page 37 Door Hinge Removal 1 Remove the door assembly See Door Assembly Removal 2 Remove the door frame See Door Frame Removal 3 Remove the eight hinge plate screws and set plate aside ...

Page 40: ... Push the handle toward the outside of the door frame while working the clips through the frame Clip Clip Clip Clip Clip 1 4 Hex If Present 1 4 Hex If Present Door Cover Location See Door Cover Location on page 37 Door Cover Removal 1 Remove the door assembly See Door Assembly Removal 2 Remove the door frame See Door Frame Removal 3 Lift the door glass to remove 4 Remove the door handle See Door H...

Page 41: ...noid from IMC J701 5 when the door is locked or unlocked Door Position Detection When the door switch is closed neutral is present at IMC J701 5 indicating that the door is closed When the door switch is open neutral is not present at IMC J701 5 indicating that the door is open Lock Position Sensing When the door is locked the lock switch will be closed causing neutral to be present at IMC J701 1 ...

Page 42: ...d at the bottom of the gasket that allows water trapped in the gasket to drain back into the tub When reinstalling the gasket these holes must line up with the holes in the front tub Tub Gasket Removal 1 Disconnect power to unit Using a flat blade screw driver or needle nose pliers remove the front gasket clamp as shown below 2 Remove the tub lamp if present See Tub Lamp Removal 3 Remove the glass...

Page 43: ...ts the on time of the lamp to a maximum of 5 minutes Pressing the Light button will reenergize the lamp and restart the 5 timer Note Tub lamp leads cannot be removed from the lamp The lamp harness is part of the tub lamp Tub Lamp Strip Circuit IMC J702 1 IMC J101 4 3 1 VDC DC GND L Tub Lamp Diagnostics 1 Press the Light button to energize the lamp 2 Check for 3 1 VDC between IMC J204 pins 1 2 If 3...

Page 44: ...g Voltage 1 12 VDC Operating Voltage 2 7 5 VDC COMM Voltage Pulsating DC Location See UI Board Location on page 34 The UI User Interface board provides a means of communication between the washer and the con sumer The UI board contains software algorithms that control the washer When the UI board is replaced a new model ID number has to be programmed Once the UI board has been replaced it may some...

Page 45: ...C board b If both voltages are present go to step 3 3 Check for 12 VDC between UI J201 pins 1 5 and 7 5 VDC between UI J201 pins 3 5 a If either voltage is not present check wiring between the UI board and the IMC board b If both voltages are present replace the UI board UI Board Removal 1 Disconnect power to the unit 2 Remove the control panel See Control Panel Removal 3 Remove the six 5 16 hex U...

Page 46: ... C Lift up the outside of the button tree then pivot it up until it disengages the inside clips Outside Inside Clip Inside Clip Button Tree D Lift button tree to remove no clips used Button Tree D Button Tree E Push the button tree toward the bottom of the con trol to disengage the clips then lift button tree up C l i p C l i p Button Tree F Lift clips to remove Clip Clip ...

Page 47: ...pins 2 3 a If 120 VAC is present go to step 2 b If 120 VAC is not present check house supply voltage 2 Check for 12 VDC between IMC J603 pins 1 4 and 7 5 VDC at IMC J603 pins 1 3 a If both voltages are present go to step 3 b If either voltage is not present replace IMC board 3 Check for pulsating DC voltage between IMC J603 pins 1 2 a If pulsating DC voltage is present IMC board is ok b If pulsati...

Page 48: ... on the IMC board and supplied to the RJ45 board through the UI board RJ45 Board Strip Circuit IMC J101 3 IMC J101 2 L1 N IMC J103 4 IMC J103 3 IMC J103 2 IMC J103 1 DC GND COMM 7 5 VDC 12 VDC RJ45 J203 3 RJ45 J203 2 RJ45 J203 1 UI J201 1 UI J201 3 UI J201 2 UI J201 5 UI J201 6 UI J201 7 UI J201 8 DC GND COMM 12 VDC IMC Board UI Board RJ45 Board Removal 1 Disconnect power to the unit 2 Remove the ...

Page 49: ...ket Front Panel Location See Front Panel Location on page 34 Front Panel Removal 1 Remove the control panel See Control Panel Removal 2 To Reduce weight remove the door assembly See Door Assembly Removal 3 Remove the door lock assembly See Door Lock Removal 4 Remove the tub gasket from the front panel See Tub Gasket Removal 5 Remove the two 1 4 hex pump enclosure screws and remove the pump enclosu...

Page 50: ...x 1 4 Hex 1 4 Hex 9 Lift the front panel slightly upward and pull for ward to remove Rear Panel Rear Panel Removal 1 Disconnect power and water supply to unit 2 Remove the nineteen 1 4 hex head rear panel screws and remove the rear panel Leveling Leg Leveling Leg Jamb Nut When adjusting or reinstalling the leveling legs make sure the jamb nuts are tightened to prevent vibration ...

Page 51: ...move rear panel See Rear Panel Removal 5 Lay unit on its side and remove the four riser mounting bolts 9 16 Hex 9 16 Hex 9 16 Hex 9 16 Hex Front Tub Front Tub Overnight Dry Filter O RIng Seal Location See Front Tub Location on page 37 The front tub is mated to the rear tub with sixteen 3 8 hex head screws An O ring seal shown above not part of the front tub is placed between the two tubs to preven...

Page 52: ...on hose if present out of the wire ties on the front brace and set front brace aside Recirculation Pump Hose Glass Clean Hose 10 Remove the counterweights 11 Remove the dispenser assembly See Dispenser Assembly 12 Remove the top damper pins from both front dampers and tilt dampers toward the side panels RF Damper LF Damper 13 Remove the sixteen 3 8 hex head tub bolts and carefully remove the front...

Page 53: ... be felt on the wash basket and clothing Silicone residue can be removed by cleaning with soap and water and running the basket clean cycle The washer will also make a loud rattling noise and have excessive vibration in spin It is unlikely that high speed spin can be achieved with a damaged balance ring The balance rings are semi transparent which allows the liquid level to verified as shown below...

Page 54: ...s completed Baﬄe Removal 1 Disconnect power to unit 2 Remove the control panel See Control Panel Removal 3 Remove the top panel See Top Panel Removal 4 For overnight dry models loosen the 5 16 overnight dry hose clamp and remove the hose 5 16 Hex Clamp Screw 5 For overnight dry models remove the overnight dry filter from the collar 6 For non overnight dry models follow instruc tions in the Baﬄe Re...

Page 55: ...ser Assembly 5 Remove the inner tub See Inner Tub Removal 6 Remove the back cover See Back Cover Removal 7 Remove the rotor See Rotor Removal 8 Remove the stator See Stator Removal 9 Remove the hall sensor See Hall Sensor Removal 10 Remove the heater and thermistor wire harness es Heater Connections Thermistor Harness 11 Remove the four 1 4 bottom rear brace screws and set the bottom rear brace as...

Page 56: ... housing and verify rotor is not out of round Rotor Removal 1 Disconnect power to the unit 2 Remove the rear panel See Rear Panel Removal 3 Remove the 1 2 standard thread rotor bolt and pull rotor forward Note The rotor is hard to remove because of the interaction of the rotor magnets with the stator rock the rotor back and forth while pulling it forward Stator Phase 2 Phase 1 Phase 3 Operating Vo...

Page 57: ...6 Ω Stator Removal 1 Disconnect power to the unit 2 Remove the rear panel See Rear Panel Remov al 3 Remove the 1 2 standard thread rotor nut and pull the rotor forward Note The rotor is hard to remove because of the interaction of the rotor magnets with the stator rock the rotor back and forth while pulling forward to remove 4 Remove the three 1 2 hex stator bolts 1 2 Hex 1 2 Hex 1 2 Hex 5 Tilt th...

Page 58: ...01 2 IMC J1001 1 Hall Sensor IMC J1001 3 IMC J1001 2 IMC J1001 4 IMC J1001 5 1 2 5 6 4 Hall Sensor Tests 1 Remove the door striker and insert it into the door lock assembly 2 Enter service mode and select Test 11 3 Press the Start key 4 Press and hold the door switch and wait for 000 to appear in the display 5 Rotate the wash basket by hand in either direc tion As the basket spins the RPM value wi...

Page 59: ...edded magnets Water flow causes the paddle to rotate As the paddle rotates the magnets of the paddle interact with the hall senor which generates a pulse train to the IMC board Water Valve Strip Circuit IMC J702 3 To Neutral IMC J702 1 H S IMC J702 2 C IMC J101 4 Switched L1 Switched L1 Switched L1 Water Valve Tests Enter service mode Run Test 04 for the hot water valve Run Test 25 for the steam w...

Page 60: ...set 0 4 43 68 Hz Steam Set 0 43 45 Hz Foam Reset 68 43 02 Hz Foam Set 1 47 42 54 Hz Main Reset 1 86 42 30 Hz Main Set 2 85 41 71 Hz Door Drain Reset 4 72 40 57 Hz Door Drain Set 5 47 40 11 Hz Overflow Set 10 56 37 04 Hz Pressure sensor frequency can be read between pins 1 and 2 of the pressure sensor The pressure sensor requires a 5 VDC between pin 2 brown and pin 3 tan to operate The output is ta...

Page 61: ...Run Test 13 3 Verify heater operation by watching the thermis tor temperature on the display Heater Diagnostics 1 Operate the heater in service mode 2 Check current draw on the wire connected to IMC J803 pin 2 navy with white tracer a If current draw is 8 amps heater is operating properly b If current draw is 0 amps go to step 3 3 Check for 12 VAC between IMC J802 pin3 and IMC J101 pin 2 a If 120 ...

Page 62: ...move thermistor Note When reinstalling the thermistor ensure the thermistor O Ring is in place Dispenser Assembly Flow Restricter O Ring Location See Dispenser Assembly Location on page 35 The dispenser assembly is used to dispense deter gent bleach and fabric softener into the wash load Additives are placed in the detergent dispenser drawer shown below where they will be flushed into the wash at ...

Page 63: ...op panel See Top Panel Removal 5 Remove the four 1 4 dispenser body screws 1 4 Hex 1 4 Hex 1 4 Hex 1 4 Hex 6 Bend the four vent tube embosses as shown below 7 Using a large flat blade screwdriver pry the vent tube oﬀ the dispenser body 8 Remove the diverter motor See Diverter Motor Assembly Removal 9 Slide the dispenser body toward the rear of the washer approximately 1 2 then pull housing toward ...

Page 64: ...o begin the test The dispenser will move to the pre wash compart ment pdt will be displayed and the cold water valve will be energized b Each successive press of the Start key will ad vance the dispenser to the next position and display the compartment name Diverter Motor Assembly Diagnostics Diverter Motor Not Running 1 Operate the diverter motor is service mode 2 Check for 120 VAC between pins 3...

Page 65: ... a constant 5 VDC or 0 VDC re place the diverter assembly Diverter Motor Assembly Removal 1 Disconnect power to the unit 2 Remove the control panel See Control Panel Removal 3 Disconnect the diverter motor harness 4 Using a flat blade screwdriver pry up the diverter linkage arm from the diverter motor assembly 5 Remove the two 1 4 hex diverter motor screws and lift motor assembly up ...

Page 66: ...nt draw is detected and water is not draining check for foreign material in pump and pump filter b If no current draw is detected go to step 2 6 Check for 120 VAC between IMC J701 4 and IMC J101 2 a If 120 VAC is not present replace the IMC board b If 120 VAC is present check wiring between IMC board and pump If wiring is ok replace pump Drain Pump Removal 1 Disconnect power to the unit 2 Open the...

Page 67: ...ation Pump Drain Pump Recirculation pump operation is controlled by a relay on the IMC board Recirculation pump opera tion is monitored by the IMC through the pressure sensor Before the recirculation pump starts the IMC board records the current pressure sensor reading When the recirculation pump is started the IMC board looks for the pressure sensor reading to drop slightly If this drop does not ...

Page 68: ...is intended for smaller loads only and is not available on all cycles Choose a cycle that allows this feature then press the Overnight Dry button the overnight dry LED will light up Press Start and the wash cycle will start Overnight dry takes place once the wash cycle is completed Drying is accomplished by tumbling the clothes and moving a steady stream of air through the machine The fan only ope...

Page 69: ...69 1 4 Hex 1 4 Hex OND Hose Tab OND Hose Tab 7 Remove fan and housing from rear brace and pull the fan motor out of fan housing ...

Page 70: ...In Line Connector On Some Models Vcc Hall B 20 Yellow 20 Red 20 Orange 20 Navy 20 Brown Stator Hall Sensor 1 3 2 1 4 6 5 2 3 18 Red 18 Navy 18 Yellow Motor Cable Shield Wire J 603 8 7 6 5 4 3 2 1 J 602 4 3 2 1 UI Board 1 2 3 J 201 J 203 1 7 8 J 202 RJ45 Board Not Used On HA 22 Yellow 22 Tan 22 Orange 22 Brown 20 Red 22 Orange 5 4 3 2 1 J 1001 J 1203A 6 P1 P2 P3 SHLD 4 3 2 1 Hall 3 C Hall 1 A Hall ...

Page 71: ...ssembly 41 Door Lock Assembly Diagnostics 41 Door Lock Assembly Removal 42 Door Lock Assembly Strip Circuit 41 Door Lock Assembly Tests 41 Drain Pump 66 Drain Pump Diagnostics 66 Drain Pump Removal 66 Drain Pump Strip Circuit 66 Drain Pump Tests 66 Drive System 56 Electrical Specifications 10 Electronic Board Pin Outs 31 Fault Codes 26 Faults 1 9 26 Faults 12 CB 28 Faults A 11 27 Faults CC D4 29 F...

Page 72: ...e Mode 20 Service Mode Entry 20 Service Mode Exit 20 Service Mode Tests 21 Stator 56 Stator Diagnostics 57 Stator Removal 57 Stator Strip Circuit 57 Thermistor 62 Thermistor Chart 62 Thermistor Removal 62 Thermistor Tests 62 Tools Needed 11 Top Panel 49 Top Panel Removal 49 Tub and Basket Exploded View 37 Tub and Structure 38 Tub Gasket 42 Tub Gasket Reinstallation 42 Tub Gasket Removal 42 Tub Lam...

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