D20MX INSTRUCTION MANUAL
GE INFORMATION
11
D20MX Processor
Product Support
Product Support
If you need help with any aspect of your GE Digital Energy product, you have a few options.
Search technical support
The GE Digital Energy Web site provides fast access to technical information, such as
manuals, release notes and knowledge base topics at:
http://www.gedigitalenergy.com
Contact customer support
The GE Digital Energy Customer Service Center is open 24 hours a day, seven days a week
for you to talk directly to a GE representative.
In the U.S. and Canada, call toll-free: 1 800-547-8629
International customers, please call: + 1 905-927-7070
Or e-mail to
Have the following information ready to give to Customer Service:
•
Ship to address (the address that the product is to be returned to)
•
Bill to address (the address that the invoice is to be sent to)
•
Contact name
•
Contact phone number
•
Contact fax number
•
Contact e-mail address
•
Product number / serial number
•
Description of problem
The Customer Service centre provides you with a case number for your reference.
Summary of Contents for D20MX
Page 10: ...10 GE INFORMATION D20MX INSTRUCTION MANUAL ABOUT THIS DOCUMENT ...
Page 32: ...32 GE INFORMATION D20MX INSTRUCTION MANUAL CHAPTER 1 BEFORE YOU START ...
Page 90: ...90 GE INFORMATION D20MX INSTRUCTION MANUAL CHAPTER 5 CONFIGURING THE SOFTWARE ...
Page 112: ...112 GE INFORMATION D20MX INSTRUCTION MANUAL APPENDIX B STANDARDS PROTECTION ...
Page 116: ...116 GE INFORMATION D20MX INSTRUCTION MANUAL APPENDIX C FREQUENTLY ASKED QUESTIONS ...
Page 148: ...148 GE INFORMATION D20MX INSTRUCTION MANUAL APPENDIX D USING CONFIGPRO WITH D20MX ...
Page 158: ...158 GE INFORMATION D20MX INSTRUCTION MANUAL APPENDIX E SECURE CONNECTION FOR LOGICLINX ...
Page 162: ...162 GE INFORMATION D20MX INSTRUCTION MANUAL APPENDIX F LIST OF ACRONYMS ...
Page 168: ...168 GE INFORMATION D20MX INSTRUCTION MANUAL INDEX ...
