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TruVision DVR 60 User Manual

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Appendix E

Warranty and support

Warranty information

The warranty period for the TVR 60 is three years from the date of delivery.

Contacting support

For help installing, operating, maintaining, and troubleshooting this product, refer to
this document and any other documentation provided. If you still have questions,
contact us during business hours (Monday through Friday, excluding holidays).

Table 19: Technical support

Europe, Middle East, and Africa

W Select Customer Support at www.gesecurity.eu

North America

T

888.437.3287 Toll-free in the US, Puerto Rico, and Canada.

+1 503.885.5700 outside of the toll-free area.

F

888.329.0332 (Tualatin tech support)

561.998.6232 (Boca Raton tech support)

E [email protected]

[email protected]

Australia

E [email protected]

Latin America

T +1

305.593.4301

Latin America

F +1

305.593.4300

E [email protected]

[email protected]

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Summary of Contents for TruVision DVR 60

Page 1: ...GE Security P N 1069895 REV 2 0 ISS 14JUL10 TruVision DVR 60 User Manual ...

Page 2: ...hich case the user will be required to correct the interference at his own expense Regulatory information Manufacturer EU authorized manufacturing representative GE Security B V Kelvinstraat 7 6003 DH Weert The Netherlands European Union directives 1999 5 EC R TTE directive Hereby GE Security declares that this device is in compliance with the essential requirements and other relevant provisions o...

Page 3: ...Chapter 3 Getting started 15 Turning on and off the DVR 15 Using the Setup Wizard 15 Chapter 4 Operating instructions 21 Controlling the TVR 60 21 Using the front panel 21 Using the mouse 23 Using the IR remote control 24 Using a TVK 505U keypad 27 Main menu overview 28 Chapter 5 Live mode 31 Description of live mode 31 Digital zoom 31 Switching monitors 32 Pop up menus for mouse operation 33 View...

Page 4: ...Using the Web browser to configure the device 74 Searching and playing back recorded video 75 Searching for event logs 77 Live dual streaming 77 Controlling a PTZ dome camera in the Web browser 77 Chapter 11 Configuring recording settings 81 Initializing recording settings 81 Defining a recording schedule 83 Protecting recorded files 84 Configuring advanced HDD settings 86 Chapter 12 Configuring a...

Page 5: ...mage settings 111 Chapter 15 HDD management 113 Initializing HDDs 113 Setting HDD groups 113 Setting the HDD status 114 Checking HDD status 116 Configuring HDD alarms 117 Chapter 16 Configuring the DVR settings 119 Managing user accounts 119 Updating system firmware 125 Restoring default settings 127 Viewing system information 127 Viewing system logs 127 Appendix A Troubleshooting 129 Appendix B S...

Page 6: ...iv TruVision DVR 60 User Manual ...

Page 7: ... dual streaming functionality allows the user to set up different settings for recording and streaming video in live mode TruVisionDVR 60 can fully integrate with the license free GE Nav software which is ideal for the most commercial applications TVR 60 s easy and intuitive to use web browser interface enables remote configuration and secure viewing searching and playing back of video from comput...

Page 8: ...sonic IP cameras Dual streaming functionality allows the use of different settings for recording and streaming video PTZ and dome camera control via mouse front panel joystick and IR remote controller E mail notification upon alarm with attached images and health notifications Network The TVR 60 supports the following video features Networkable via Ethernet TCP IP for remote monitoring searching p...

Page 9: ... beyond the specified operating temperature limits may reduce the life expectancy of the TruVision DVR 60 Do not install the unit on top of other hot equipment Leave 44 mm 1 75 in of space between rack mounted TruVision DVR 60 units Moisture Do not use the unit near water Moisture can damage the internal components To reduce the risk of fire or electric shock do not expose this unit to rain or moi...

Page 10: ...R 60 model types Model number Description TVR 6016 500EA TruVision DVR Model 60 16 ch 500 GB TVR 6016 1TEA TruVision DVR Model 60 16 ch 1 TB TVR 6016 2TEA TruVision DVR Model 60 16 ch 2 TB TVR 6016 4TEA TruVision DVR Model 60 16 ch 4 TB TVR 6016 8TEA TruVision DVR Model 60 16 ch 8 TB TVR 6016 12TEA TruVision DVR Model 60 16 ch 12 TB Connecting devices to the rear panel Figure 1 below shows the rea...

Page 11: ...D are not supported 9 Connect to a network 10 Connect to a PTZ control 11 Connect to a keypad TVK 505U 12 Connect up to 16 alarm input cables 13 Connect up to four NO NC alarm output relays 14 Connect to a power cord 15 Loop through for up to 16 analog cameras see item 1 PTZ dome camera set up Use the USB mouse provided or the optional TVK 505U keypad for local telemetry control If using the TVR 6...

Page 12: ...d Configuring the PTZ protocols for GE Security cameras Before the PTZ dome cameras are assembled in their housings set their protocol and address DIP switches for the TVR 60 See Table 2 below for different GE Security PTZ dome camera settings If you are using PTZ dome cameras from another company please refer to their configuration instructions Table 2 PTZ protocols for GE Security cameras Camera...

Page 13: ... s 2 RS 485 communication DIP switches 3 Camera ID DIP switches TruVision Dome 16X PTZ Protocol switches 0111 Address switches Select the camera ID DIP switch address as required Baud rate 0000 1 Address switches 2 Baud switches 3 Protocol switches CyberDome Protocol switches NA Address switches Select the camera ID DIP switch address as required CyberDome II Protocol switches 01000 Address switch...

Page 14: ...T5 cable if the cables could be exposed to interference Ground one end of the cable either the first or last device on the RS 485 line The maximum number of devices that can be installed in one bus is 255 with a maximum cable length of 1200 m Both can be expanded using a signal distributor Both the first and the last device in series should be terminated with 120 Ohm resistance to minimize line re...

Page 15: ...l wiring with connector boxes 1 TVK 505U keypad 2 I O box 3 Connector box Use an RS 485 signal distributor for a star wiring configuration See Figure 5 below Figure 5 Star wiring with RS 485 signal distributor Correct 1 TVK 505U keypad 2 I O box 3 RS 485 KTD 83 distributor Incorrect ...

Page 16: ... 6 Expanding the system with an RS 485 signal distributor 1 TVK 505U keypad 2 I O box 3 RS 485 KTD 83 distributor Caution Most signal distributors are unidirectional This means that the signal only flows from the input towards the outputs Consequently it is not possible to connect several keypads See RS 485 ports below to configure the RS 485 port communication settings RS 485 ports There are two ...

Page 17: ...connecting a monitor to a TVR 60 The TVR 60 supports up to 1280 1024 60 Hz resolution in VGA The monitor resolution should be at least 800 600 Adjust your monitor accordingly to this resolution Loop through You can loop through the analog cameras to equipment such as a matrix monitors or a second DVR There are 16 numbered loop through BNC outputs See Figure 1 on page 5 Audio inputs and output The ...

Page 18: ... included To install the racks 1 Attach the two small rack ears 2 Attach the two large rear support brackets to the rear rails 3 Attach the DVR to the front rails Caution Do not rack mount the TVR 60 without the rear rails installed Failure to install the rear rails can damage the DVR Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature ...

Page 19: ...n mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should...

Page 20: ...1BChapter 2 Installation 14 TruVision DVR 60 User Manual ...

Page 21: ... DVR Turn on the DVR using the power switch on the back panel Once the TVR 60 is powered up the indicator bar on the front panel will light up green All connected cameras are displayed on screen The TVR 60 automatically begins recording To turn off the DVR Turn off the DVR using the power switch on the back panel Using the Setup Wizard The TVR 60 has an express installation wizard that lets you ea...

Page 22: ...ble in future releases Figure 9 Setup Wizard screen To quickly set up the TVR 60 1 Connect all the devices required to the back panel of the TVR 60 See Figure 1 on page 5 2 Turn on the unit using the power switch on the back panel After the boot up screen the TVR 60 displays video images on screen 3 In the eZ Setup screen click the Next button The User Permission screen appears 4 Navigate to the A...

Page 23: ...een 7 Click Enter to open the HDD Management screen and configure your HDD settings as required You can group HDDs and assign cameras to a group See Setting HDD groups on page 113 You can also set up a drive for redundant recording See Setting the HDD to redundancy on page 115 8 After settings your HDD settings click the OK button to return to the eZ Setup screen 9 Click the Next button You are th...

Page 24: ...for the whole week 14 Click the OK button to return to the Schedule tab To copy the schedule to another camera select the camera or select All under Copy To and click the Copy button 15 Click OK to return to the eZ Setup screen 16 Click the Next button You are then asked if you want to enter the Network Settings screen 17 Click Enter to open the Network Settings screen and define your network sett...

Page 25: ...arted TruVision DVR 60 User Manual 19 18 Click the OK button to return to the eZ Setup screen 19 When all the required changes have been entered click the Finish button to exit the Setup Wizard The TVR 60 is now ready to use ...

Page 26: ...2BChapter 3 Getting started 20 TruVision DVR 60 User Manual ...

Page 27: ... any procedure but in most cases we describe procedures using mouse terminology Optional control methods are given only when they differ substantially from mouse control methods Using the front panel The buttons on the front panel control can be used to operate many but not all of the main functions of the TVR 60 of the DVR functions The LED indicators light up or flash to alert you of various con...

Page 28: ... mode B Selects monitor B in live mode Analog Displays the analog cameras IP Displays the IP cameras 5 IR receiver Receiver for IR remote 6 Numeric buttons Switch between different cameras in live PTZ control or playback modes 7 Status LEDs HDD Green indicates the DVR is working correctly Red indicates a fault Network Green indicates the network is working correctly Red indicates a fault or no net...

Page 29: ...ttons Jump back to the oldest available video and starts the playback Pause playback Instantly playback the currently selected file Default time is 1 minute Live Switch to live mode Replay Replay the current file in playback Starts at the beginning of the file 13 Menu and Search buttons Menu Enter main menu Search Enter advanced search menu Using the mouse The USB mouse provided with the TVR 60 ca...

Page 30: ...up the alarm areas Right button Single Click Shows pop up menu Scroll wheel Scroll Up In Live mode scrolling up will switch to the previous screen In Menu mode it will move the selection to the previous item Scroll Down In live mode scrolling down will switch to the next screen In Menu mode it will move the selection to the next item Using the IR remote control The TVR 60 is supplied with an infra...

Page 31: ... front panel to select between analog and IP cameras 5 Display Toggle between the multiscreen views 6 Mon A and Mon B Toggle between monitors A and B 7 Live Return to live mode 8 Menu Activate the main menu 9 Seq Start stop sequencing 10 In Menu mode Use left or right arrow buttons to select and up or down arrow buttons to edit entry In PTZ mode Use to control PTZ In Playback mode Use to control p...

Page 32: ...t the Menu button The main menu screen appears 2 Click the Display icon 3 Click the Monitor tab The Monitor screen appears 4 Check and remember DVR device address value The default value is 255 The device address is valid for all IR controls 5 On the remote control press the Device button 6 Enter the device address value It must be the same as that on the TVR 60 7 Press the ENTER button on the rem...

Page 33: ...ress the option DVR 3 Enter the number of the DVR The value must be between 0 and 255 4 Press the Ⓔ key to confirm The message MASTER ENABLED momentarily appears To access the programming menus of a PTZ dome camera using a TVK 505U keypad 1 In the keypad live mode menu press the PTZ key Keypad enters PTZ mode Note For information on programming a PTZ dome camera please refer to the PTZ camera user...

Page 34: ...d Main menu overview The TVR 60 has an icon driven menu structure that allows you to configure the unit s parameters Figure 13 below shows the TVR 60 main menu screen Each command icon displays a screen that lets you edit a group of TVR 60 settings Most screens are available only to system administrators You must be in live mode to access the main menu The currently selected command icon is highli...

Page 35: ... 485 settings RS 232 settings firmware upgrade hard drive settings boot log and shutdown Help Provides reference information to the various toolbars menus and keys within the interface To access the main menu 1 Press the Menu button on the remote control or front panel or right click the mouse and select the Menu button The main menu screen appears Press Exit in the main menu screen to return to l...

Page 36: ... adjust the scale of a value Click and hold the cursor Adjust its position left or right along the bar Using the virtual keyboard A keyboard will appear on screen when you need to enter characters in a screen option Click a key to input that character Figure 14 The virtual keyboard Description of the keys in the virtual keyboard Switch to Lowercase Switch to lowercase input Switch to Uppercase Swi...

Page 37: ...s icons on the main and spot monitors The camera status icons are shown for each camera These icons include Table 6 Description of live lode camera status icons Icon Description M Yellow icon indicates motion detection R Green icon indicates continuous recording A Red icon indicates an alarm notification V Blue icon indicates video loss icon The system status is displayed on the front panel by the...

Page 38: ...nd select Exit or press the Zoom button on the front panel Switching monitors The TVR 60 can be connected to up to three monitors However only one monitor can be controlled at a time You can select from which monitor to display the camera views in live mode Monitor A This is the main monitor All features can be accessed Monitor B All features except the DVR configuration can be accessed from this ...

Page 39: ...ouse menus Item Name Description 1 Camera Switch to a full screen view for the selected camera 2 Multi View Switch between the different multiscreen options 3 Next Screen Displays the next camera 4 Talk Modify the audio volume or disable audio 5 Playback Enter playback mode 6 Monitor B Switch between monitors A main and B 7 Menu Enter the Main menu Option is not available from monitor B 8 Advanced...

Page 40: ... the front panel to cycle through different display formats You can also right click the mouse and select MultiView from the menu Select the desired multiscreen display layout Sequencing cameras in live mode The sequencing feature allows a camera to be displayed briefly on screen before advancing to the next camera in the sequence list Sequencing can only be done in full screen mode Each camera on...

Page 41: ...igure 18 Cameo shortcut pop up menu Table 8 Cameo shortcut pop up menu Item Name Description 1 PTZ Enter PTZ control mode 2 Audio Enable Disable audio output The audio option must already have been setup in the Display menu 3 Digital zoom Enter digital zoom 4 Freeze Freeze the live image of the selected camera of the current display mode Although the image pauses time and date information does not...

Page 42: ...4BChapter 5 Live mode 36 TruVision DVR 60 User Manual ...

Page 43: ... and date You can change the settings in the screens in any order They are described in the following sections Configuring monitor and DVR options Use this screen to configure the monitor image as well as to configure the DVR name and address See Figure 19 below The VGA monitor is the main monitor by default and the spot monitor is monitor C When no VGA monitor is connected the main monitor then b...

Page 44: ...B Enable disable the monitor display of the main A and spot B monitors size to accommodate for differently sized monitors Password required Enable disable system password DVR name and address The DVR name is the name that appears on screen such as during start up When you use the IR remote control to operate the TVR 60 the TVR 60 must have a device address bus ID The default device address is 255 ...

Page 45: ...swords to gain access to the different functions of the DVR To enable password access 1 Enter the Display Settings screen by selecting Display in the main menu 2 Click the Monitor tab The Monitor screen appears 3 Check the Password Required box to enable or disable the option 4 Click the Apply button to save the settings 5 Click OK to return to the main menu Configuring time and date You can set u...

Page 46: ...From to Set the duration of DST Enter the start and end dates and time for daylight savings DST BIAS Set the amount of time to move DST forward from the standard time Default is 60 minutes To set up the system time and date 1 Enter the Display Settings screen by selecting Display in the main menu 2 Click the Time tab The Time screen appears Modify the required settings 3 Click the Apply button to ...

Page 47: ... on the main A monitor before moving to the next camera during sequencing Default is off Display layout Set the camera order during sequencing See Sequencing cameras on page 42 for more information Enable audio out Enable disable audio output Spot monitor Select which monitor will be the spot monitor Default is B monitor Spot dwell time Set the length of time for which a camera appears on screen o...

Page 48: ...cameras The cameras are sequenced in numeric order by default However you can change the sequence order of the cameras on the monitors The sequence order applies to both the main and spot monitors You can switch the channel of a camera with that of another camera in the system This lets you for example have the images of camera 1 appear on channel 10 and the images of camera 10 appear on channel 1...

Page 49: ...iscreen layout display 5 Click the cameo of the camera whose order you want to change The selected cameo is highlighted green 6 Click the scroll arrows alongside the camera number to move up or down the list of camera numbers Select a camera Note X means that the camera is not displayed 7 Click the OK button to accept the changes and return to the Layout screen 8 Click the Apply button to see the ...

Page 50: ...5BChapter 6 Configuring the live mode display 44 TruVision DVR 60 User Manual ...

Page 51: ...ions may require a password Configuring PTZ settings Use this screen to configure the PTZ dome cameras Each camera can be set individually See Figure 19 on page 37 Cameras must be configured before they can be used Ensure that the RS 485 port which is used to set up the PTZ dome cameras and PTZ dome cameras are correctly connected Note If a camera does not work correctly after configuring the DVR ...

Page 52: ... a camera to allow PTZ control of the camera while in PTZ mode See Appendix C PTZ protocols on page 133 for the complete list of available protocols The default protocol is GE RS 485 To configure PTZ settings 1 Enter the PTZ Settings screen by selecting PTZ in the main menu 2 In the Camera box select the PTZ dome camera to be configured from the drop down list 3 Select a PTZ protocol in the PTZ pr...

Page 53: ...p up PTZ menu The items that can be found on this menu include Table 12 Description of the mouse pop up PTZ menu Item Name Description 1 Camera Select a PTZ dome camera 2 Call preset Call up a preset position 3 Call preset tour Call up a preset tour 4 Call shadow tour Call up a shadow tour 5 PTZ menu Open the PTZ menu 6 Exit Exit PTZ mode Setting presets preset tours and shadow tours You can custo...

Page 54: ... Press the OK button The PTZ control panel appears If the display was in multiscreen format it changes to full screen format See Figure 25 below for a description of the PTZ control panel Figure 25 PTZ control panel 1 Directional pad auto scan buttons Controls the movements and directions of the PTZ Center button is used to start auto pan by the PTZ dome camera 2 Adjust iris 3 Adjust focus 4 Adjus...

Page 55: ...s and iris buttons to position the camera in the desired preset location 3 Click the Preset button on the PTZ control panel The PTZ Control screen appears with the Preset tab open 4 Select a preset number and click the Set button The preset is then enabled and stored in the camera 5 Click the OK button to save changes and return to PTZ mode To delete a preset 1 Enter PTZ mode by left clicking the ...

Page 56: ...gth of time for which a camera stays at a step before moving to the next one The speed is the rate at which the camera will move from one step to the next Note The PTZ dome camera used must be able to support a preset tour function To set up a preset tour 1 Enter PTZ mode by left clicking the mouse on the desired camera image and selecting the PTZ icon in the cameo shortcut menu Or Press the joyst...

Page 57: ...anges and return to PTZ mode Setting a shadow tour The Shadow Tour function remembers the PTZ dome camera movement track Only one shadow tour can be set up Note The PTZ dome camera must be able to support a shadow tour function To set up a shadow tour 1 Enter PTZ mode by left clicking the mouse on the desired camera image and selecting the PTZ icon in the cameo shortcut menu Or Press the joystick ...

Page 58: ...hat preset position To call up a preset using the front panel 1 Enter PTZ mode pressing the joystick for Enter on the front panel The PTZ control panel appears 2 Click the Preset button on the front panel 3 Enter a preprogrammed preset number The camera immediately moves to that preset position Calling up a preset tour To call up a preset tour 1 Enter PTZ mode by left clicking the mouse on the des...

Page 59: ...n appears with the Shadow Tour tab open 3 Select the enabled shadow tour number and click the Run Record button To call up a shadow tour using the front panel 1 Enter PTZ mode pressing the joystick for Enter on the front panel The PTZ control panel appears 2 Click the Tour button on the front panel The shadow tour starts ...

Page 60: ...6BChapter 7 Controlling a PTZ camera 54 TruVision DVR 60 User Manual ...

Page 61: ...h the system log The DVR continues to record the live mode from a camera while simultaneously playing back video on that camera display Access to playback functions may require a password You must be in live mode to playback video Figure 27 Playback screen 1 Running playback with date and time 2 Camera control panel Used to select up to four cameras for playback 3 Calendar control panel Green Curr...

Page 62: ...s available are single frame 1 8 speed speed speed normal X2 speed X4 speed X8 speed maximum speed 10 Play next file day recording in the search result 11 Timeline The timeline moves left oldest video to right newest video Click a location on the timeline to move the cursor to where you want playback to start 12 Type of recording Blue line indicates continuous recording Red line indicates alarm ev...

Page 63: ...ion status of a recording Start time Use to select the start time and date for the search Details Provides a detailed view of the type of events recorded on the selected camera or cameras over one day The Detail screen can be used to narrow the time window in a day to be searched Use the mouse to move the left green bar to change the search start time and the right blue bar to change the search en...

Page 64: ... check box and press Enter to select the desired camera You can also use the mouse to click a camera s check box 4 Using the joystick move the cursor to each of the search parameters and select the options required In the option box press Enter on the front panel to accept the change You can also use the mouse to modify the parameters 5 Click the Search button The list of search results appears 6 ...

Page 65: ... the options required In the option box press Enter on the front panel to accept the change You can also use the mouse to modify the parameters 5 Click the Search button The list of search results appears 6 Using the joystick move the cursor to the first line of the search results and press Enter to select The line is highlighted green To select a different search result line move the cursor to th...

Page 66: ... corner of the playback control panel Instant replay of recorded video Use the playback toolbar to quickly replay recorded video from the last few minutes This can be useful to review an event that has just happened The exact instant replay period of can be modified in the Display menu see Changing the instant playback time on page 40 To instantly replay recorded video Using the mouse 1 In live mo...

Page 67: ...select the camera type 3 Press the camera number button for the desired camera Note Multiscreen playback is only available using the mouse 4 Playback from the selected camera starts immediately from the pre programmed time period for instant playback Note A message appears if there are no recordings found during this period Playing back from the system log You can also playback recordings from the...

Page 68: ...k the Search button A list of results appears 8 Select the video file to playback and click the Details button For more information on the recording It lists such information as start time type of information camera number and gives a description on the types of events recorded and when record time was stopped Play button Click to start playback of the recording Export button Click to archive the ...

Page 69: ... left to scroll down through the speed changes until Single frame 2 Press Enter with the joystick to advance the video frame by frame 3 Press the Playback button to do continue playback at normal speed Exiting playback mode To exit playback mode press Menu on the front panel or remote control or right click the mouse and select the Menu button ...

Page 70: ...7BChapter 8 Playing back a recording 64 TruVision DVR 60 User Manual ...

Page 71: ... space on the media This option is not available via the mouse Advanced Search screen Use the Export function in the Advanced Search screen to specify archiving settings such as a specific time and date period as well as cameras Using Quick Archive To archive recorded video using Quick Archive 1 Insert the backup device into the TVR 60 If using a USB memory drive insert the device into the USB por...

Page 72: ...esults if any parameters have been modified 2 Media Select one of the storage media for archiving USB flash drive USB HDD or DVD writer If the backup device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor 3 Free space Free space available on the backup device is displayed 4 File Files found on the backup device are listed 5 New Create new folder 6 De...

Page 73: ...tion Description Video type Search for the type of event or file The options available are Schedule motion detection alarm or motion detection and alarm manual recording all Select an option from the drop down list Protected When a file is locked the search results display Locked in the Major column Locked files cannot be deleted Select an option from the drop down list Start time Select the start...

Page 74: ...ck See Playing back files from a video search on page 58 3 Select the file to playback and press the Play button Playback starts immediately 4 Click the playback timeline where you want the video clip to start and click the Start Clip button 5 Click the playback timeline where you want the video clip to stop and click the End Clip button 6 Repeat for additional clips 7 Click the Quit Playback butt...

Page 75: ...y Play the selected video file from the backup device Format Format the backup device Erase Erase files from a re writable CD DVD Playing back archived files on a PC Use the standard file player software to play back the archived video on your PC It can be downloaded from the TVR 60 when archiving files onto a backup device ...

Page 76: ...8BChapter 9 Archiving recorded files 70 TruVision DVR 60 User Manual ...

Page 77: ...eX controls to connect and view video using Internet Explorer To have complete functionality of the Web browser interface and the DVR player with Windows Vista and Windows 7 do the following Run the Browser interface and the DVR player application as an administrator in your workstation Add the DVR s IP address to your browser s list of trusted sites To add the DVR s IP address to Internet Explore...

Page 78: ... DVR can be viewed per browser User ID admin Password 1234 The Web browser uses the following ports IP address 192 168 1 82 Subnet mask 255 255 255 0 Gateway address 192 168 1 1 Video Port 8000 HTTP Port 80 Web browser overview The TVR 60 Web browser lets you view record and play back videos as well as manage all aspects of the DVR from any PC with Internet access The browser s easy to use control...

Page 79: ...e settings Exit the interface 2 Viewer View live or playback video 3 PTZ controls Control PTZ for the currently selected camera 4 Camera View video and record video from the selected camera 5 Display layout Define how you want video to be displayed in the Viewer 6 Video function Lets you do the following Record live video Take a snapshot of video Enable recording for all cameras Display previous c...

Page 80: ... Local and Remote Local configuration Local configuration lets you define communication and network parameters such as protocol type maximum file size stream type network transmission settings You can also specify the directory locations for saving recorded and playback video captured images and downloaded files Remote configuration Remote configuration lets you remotely configure the following DV...

Page 81: ...rivacy masking video loss video tampering video image display settings and text overlay Recording settings including recording schedule and recording quality Network settings including e mail DDNS and NTP setup Serial port settings including RS 485 and RS 232 parameters Alarm settings including alert notifications audio alerts pre alarm and post alarm seconds and notification parameters System set...

Page 82: ...rding schedule defined Red Indicates video recorded triggered by an alarm event 8 Click to download the recorded video 9 Click to start Search Select a camera and a day to search from on the calendar displayed and then click Search The timeline below the page indicates video recorded for the specified day The timeline also classifies by color the type of recording with each type Click and drag the...

Page 83: ...ck Log on the menu bar select a log type specify a date and time range and then click Search Live dual streaming The TVR 60 allows you to view from up to 16 cameras over a network Dual streaming allows high quality video to be viewed in one stream Stream A and lower quality video to be viewed in another stream Stream B that can be easily streamed through a narrow bandwidth Dual streaming is only a...

Page 84: ...TZ controls 1 Directional pad auto scan buttons Controls the movements and directions of the PTZ Center button is used to start auto pan by the PTZ dome camera 2 Select preset function 3 Adjust zoom focus and iris 4 Adjust speed of PTZ dome camera movement 5 Start preset function ...

Page 85: ...9BChapter 10 Using the Web browser TruVision DVR 60 User Manual 79 ...

Page 86: ......

Page 87: ... settings Before you can set up your DVR to begin recording you must first configure general recording settings for the analog cameras Note IP cameras cannot be configured from the DVR IP cameras are configured from the IP camera itself Refer to the user manual provided with your IP cameras for more information To configure recording settings 1 Go to Menu and then select Record to display the Reco...

Page 88: ... record settings Pre recording Select the time in seconds to pre record before the actual recording begins Post recording Select the time in seconds to post record after the actual recording has ended ADM Select the expiration time in days for recorded video Recordings after expiration time are deleted If it is set to 0 the option is disabled Redundancy Specify whether to enable or disable redunda...

Page 89: ...turday Sat 3 Schedule time Represents the 24 hour cycle during which a schedule is selected 4 Time line TL There is a 24 hour time line for each day Up to eight recording periods can be scheduled during the 24 hour period 5 Recording type There are five recording types to select which are color coded Time lapse Blue Record from a specific time Each blue square represents an hour in the 24 hour per...

Page 90: ... time and triggered by motion detection and or an alarm 9 Select a recording parameter Recording parameters include Scheduled or TimeLapse If set to Scheduled the DVR records based on the schedule defined If set to TimeLapse the DVR records continuously 10 Click OK to finish configuration 11 Repeat steps 3 to 9 for other cameras or copy the schedule settings from one camera to another To copy the ...

Page 91: ... recording by entering search parameters Search parameters include Camera Video Type Protected status and Start End Date Time 3 Click Search A list of recordings similar to the figure below matching the search parameters displays 4 Select the file you want to lock unlock 5 Click Lock to lock file The Locked column indicates whether a file is locked or not Closed lock icons indicate locked files wh...

Page 92: ...to read only 4 Click Mode The Mode screen displays 5 Select Read Only 6 Click OK to save your changes The HDD is now read only Note In order to enable recordings on that particular HDD again you must set the HDD status back to R W Read Write in the HDD Mode screen Configuring advanced HDD settings To prepare for any unexpected failures of hard disk drives we recommend that you make a back up of yo...

Page 93: ... the settings and return to the previous menu 7 Enter the Record Settings screen by selecting Record in the main menu 8 Click the Recording tab 9 Select the camera to be used for redundancy 10 Click the Setup button for Advanced Settings 11 Select Yes in the Redundancy box 12 Click the OK button to save settings 13 Repeat steps 8 to 12 for other cameras whose files you would like to be redundantly...

Page 94: ...10BChapter 11 Configuring recording settings 88 TruVision DVR 60 User Manual ...

Page 95: ...or specific incidents If enabled motion detection recording can help increase the number of days your DVR can record You can mask out any areas of motion on an analog camera display that you do not want to trigger a recording such as a flag on a pole or a moving tree Select the level of sensitivity to motion as well the target size so that only objects that could be of interest can trigger a motio...

Page 96: ...r analog cameras you can set up both the schedule and areas sensitive to motion detection for each camera individually or easily copy the settings of one camera to other cameras For IP cameras you can configure from the DVR the schedule when the camera can be triggered by motion However you need to configure the area of the video display sensitive to motion from the camera itself Note For motion d...

Page 97: ...you want motion to be detected The maximum area is the whole screen 396 squares Click and drag an area to mark that area for motion detection Marked areas are illustrated by a red grid 6 Right click the mouse and click Sensitivity from the pop up menu to set the motion detection sensitivity A higher value indicates higher sensitivity and vice versa Click OK to accept 7 In the pop up menu click Tar...

Page 98: ... recording schedule on page 83 14 Click the Notifications tab to define the method you want your DVR to notify you of a motion detection alarm See Description of alarm notification on page 95 15 Click Apply and then OK to save your changes and return to the Advanced menu 16 Click OK to return to the Camera Management menu Setting up sensor alarms The DVR can be configured to record when an alarm i...

Page 99: ...chedule tab to define a recording schedule for motion detection For more information on recording schedules see Defining a recording schedule on page 83 9 Click the Notifications tab to define how you want your DVR to notify you of external sensor alarms For more information see Description of alarm notification types on page 95 10 Click Apply and then OK to save your changes and return to the Adv...

Page 100: ... Name field 5 Select an option in the Timeout box The timeout setting lets you define how much longer a signal remains active even after the alarm has ended If you select Manually Stop the signal remains active until it is manually acknowledged see Triggering alarm outputs manually on page 95 6 Select a schedule for the alarm output For example if you only want the alarm signal to be active during...

Page 101: ... at once Click OK to return to the System View menu The alarm is silenced Or Press the Alarm button on the front panel The alarm is silenced Description of alarm notification types When setting up the alarm rules for features such as motion detection and sensor alarms you can specify how you want the DVR to notify you about an alarm You can select more than one notification type The notification t...

Page 102: ...n an alarm or notification is detected Sending email can be configured by following the steps listed in Configuring e mail settings on page 105 Detecting video loss Video may be lost if the video cable or camera develop a fault or are damaged You can set up your DVR to detect video loss and trigger a notification To setup video loss detection 1 Enter Camera Management screen by selecting Camera in...

Page 103: ...sh 10 Repeat above for other channels Detecting video tampering Video tampering such as moving a camera to a different position can also be detected and set to trigger an action on your DVR Both analog and IP cameras can be selected However not all IP cameras may support this feature Note It is strongly recommended not to configure for video tampering when using PTZ dome cameras To set up video ta...

Page 104: ...or video tampering Marked areas are outlined by a red outline You can only set one tampering area with the full screen being the maximum area 7 Right click the mouse and then click Sensitivity to set the tamper detection sensitivity A higher value indicates higher sensitivity and vice versa 8 Click Exit to return to the Camera Settings screen 9 Click Rules next to the Tamper Detection box to enter...

Page 105: ...full HDD Error Errors occurred while files were being written to the HDD no HDD installed or HDD had failed to initialize Network Failed Disconnected network cable IP Address Conflict Conflict in IP address setting Log In Fail Wrong user ID or password used Video Notification Unstable video signal or video loss detected PAL NTSC Mismatch I O video standards do not match To set up notifications 1 E...

Page 106: ...11BChapter 12 Configuring alarm settings 100 TruVision DVR 60 User Manual ...

Page 107: ...To configure basic network settings 1 Enter the Network Settings screen by selecting Network in the main menu 2 Click the General tab 3 If you have a DHCP server running and want your DVR to automatically obtain an IP address and other network settings from that server check the DHCP box You can check the DHCP status by going to the Network Status tab 4 To configure your own settings enter the set...

Page 108: ...in conjunction To set up DDNS 1 Enter the Network Settings screen by selecting Network in the main menu 2 Click the Advanced tab 3 Click Setup next to DDNS to enter the DDNS screen 4 Check the DDNS box to enable feature 5 Select a DDNS Type You can select one of the following PeanutHull Enter the User Name and Password obtained from the PeanutHull website DynDNS Enter the Server Address for DynDNS...

Page 109: ...4 Check the NTP box to enable feature 5 Define NTP settings by selecting one of the following options Synchronize Interval Time in minutes to synchronize with NTP server NTP Server IP address of NTP server NTP Port Port of the NTP server 5 Click OK to save and exit menu Configuring a remote alarm host If a remote alarm host set the DVR sends a signal to the host when an alarm is triggered The remo...

Page 110: ...ing resolves limitation issues when streaming videos through a network access device A multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 We recommend that the IP address range of 239 252 0 0 to 239 255 255 255 be used To set up multicasting 1 Enter the Network Settings screen by selecting Network in the main menu 2 Click the Advanced tab 3 Enter a Multicast IP address No...

Page 111: ...ck the Advanced tab 3 Enter the new Com Port and HTTP Port values Note The Server Port has a port range of 2000 65535 and is used for remote client software access The HTTP port is used for remote internet browser access Configuring e mail settings Your DVR can send e mail notifications of alarms or notifications through the network Note Ensure that the DNS address has been set up correctly before...

Page 112: ... From Email Address fields These values represent the recipient s name and e mail address 9 Check the Attach JPEG File box if you want to send an e mail with alarm images 10 Select an interval range in the Interval box The interval range represents the time range in between the alarm images sent For example if you set the interval range at two seconds the second alarm image will be two seconds fro...

Page 113: ...abled the DVR can support up to eight 4CIF or four 720p IP cameras With no analog cameras enabled the DVR can support up to 16 4CIF or eight 720p IP cameras Before configuring IP cameras please ensure that all IP cameras are connected to the same network as your DVR and that the network settings for your DVR is properly setup See Chapter 13 Configuring network settings on page 101 Cameras are conf...

Page 114: ...ine the number of analog cameras to disable 3 Click the Status button to enter the Analog Camera Status menu 4 Clear the check boxes of the cameras you want to disable 5 Click OK to save your settings A confirmation message appears on the screen prompting you to reboot the DVR Click Yes to reboot Configuring IP cameras Use the Camera Management menu to set up analog cameras You can also add or del...

Page 115: ...sted If an IP camera is successfully added the status for that camera is displayed as enabled You can also delete an added channel by clicking the Delete button Configuring the OSD settings You can configure what information is displayed on screen for analog cameras only The on screen display OSD settings apply on each display while in live mode and include the camera name time and date To configu...

Page 116: ...e display position 9 To copy the configured settings to a different camera or all select a Camera from the Copy To box and then click Copy 10 Click Apply to save your changes and OK to exit the screen Setting up privacy masking For analog cameras you can define an area on screen that can remain hidden from view For example you can choose to block the view of an analog camera when overlooking resid...

Page 117: ...t Click and drag on an area on the screen to mark that area as masked You can set up to four areas for privacy masking Masked areas are dimmed and outlined in red 7 Click OK to save and exit Adjusting video image settings You may need to adjust the camera image depending on the camera model or location background in order to get the best image quality You can adjust the brightness saturation contr...

Page 118: ...k the Advanced tab to enter the Advanced Camera Settings screen 4 Click Setup next to the Color Settings label 5 Adjust the display settings Brightness contrast saturation and hue can be adjusted Adjustments to the display settings affect both live mode and recorded images 6 Click OK to save and exit Or Click Default to return to default settings ...

Page 119: ...e a HDD 1 Enter the HDD Management screen by clicking System in the main menu and then Hard Disk 2 Select the HDD to be initialized 3 Click the Init button 4 Click OK to begin initialization After the HDD has been initialized the status of the HDD changes from Abnormal to Normal Setting HDD groups Your DVR can organize multiple HDDs into groups Videos from specified channels can be set to be recor...

Page 120: ...o save and exit the screen Setting the HDD status You can change the behavior of your HDD by changing its status The status of a HDD can be set to redundancy read only or read write R W Setting the HDD to read only A HDD can be set to read only to avoid important recorded files from being overwritten when the HDD becomes full To set a HDD to read only 1 Enter the HDD Management screen by clicking ...

Page 121: ...ndancy lets your DVR redundantly record a copy of the videos onto multiple drives as a safeguard against losing all your files in case of disk failures This process is also known as mirroring Redundancy significantly reduces the storage capability of the HDDs As a result you need to double you capacity to record video over a given time To set up HDD redundancy 1 Enter the HDD Management screen by ...

Page 122: ... the HDD is Uninitialized you need to initialize it before it can be used in the DVR Refer to Initializing HDDs on page 113 for more information Alternatively you can also view the SMART information of your installed HDDs SMART short for Self Monitoring Analysis and Reporting Technology is a monitoring system for hard disk drives to detect and report on various indicators of reliability in the hop...

Page 123: ...ing of SMART information is displayed as shown in the below Configuring HDD alarms HDD alarms can be set to trigger when an HDD is uninitialized or in an abnormal state To set HDD alarms 1 Enter Notifications screen by selecting Alarms in the main menu and then the Notifications tab 2 Select HDD Error in the Notification Type box ...

Page 124: ...14BChapter 15 HDD management 118 TruVision DVR 60 User Manual 3 Select a notification type Notification types are explained in greater detail in Description of alarm notification types on page 95 ...

Page 125: ...nctionality There are four user levels Administrator Manager Operator and Custom See Table 16 below for a description of the different user accounts See Table 17 on page 122 for the list of fixed and optional access privileges by user level Table 16 User accounts User Description Administrator The administrator account includes extended menu with full access to all settings The Administrator has t...

Page 126: ...ible The default user name is operator The default password is 3333 Note The default password should be changed for security reasons Adding a new user Only a system administrator can create a user You can add up to 31 new users Once created you can customize the access privileges according to the needs of each Custom user However the access privileges of Manager and Operator level users are fixed ...

Page 127: ...7 on page 122 for the list of fixed privileges Only an administrator can allocate access privileges to users There are three types of privilege settings Local Network and Camera The local settings include Local Log Search Search and view logs of the DVR Local Configuration Configure and restore parameters to factory defaults Can also introduce settings to or export settings from the DVR Local Came...

Page 128: ...er the network Remote Record Starting Remotely start and stop manual recording on any of the channels Local Playback Locally play recorded files that are on the DVR Remote Playback Remotely play and download recorded files that are on the DVR Network PTZ Control Remotely control PTZ dome cameras Local Backup Locally back up recorded files from any of the channels Table 17 Fixed access privilege se...

Page 129: ...ckup X X Legend X Fixed setting Setting can be modified To customize a user s access privileges 1 Enter the User Settings screen by selecting User in the main menu Note The access privilege settings of Admin Manager and Operator cannot be changed Only those of Custom users can be changed 2 Click Add to enter the Add User screen 3 Select Custom in the Level box 4 Click Privilege to enter the Privil...

Page 130: ...ode to reset your DVR Deleting a user Only a system administrator can delete a user To delete a user from the DVR 1 Enter the User Settings screen by selecting User in the main menu 2 Select the user to delete 3 Click Delete to delete user 4 Click the OK button to exit the screen Modifying a user Only a system administrator can modify a user To modify a user 1 Enter the User Settings screen by sel...

Page 131: ... four methods Via an USB device Over the network via an FTP server Via the DVR Web browser Using GE Nav For further information refer to the GE Nav user manual The firmware upgrade file is labeled TVR60 dav To update the system firmware using a USB device 1 Download on to a USB the latest firmware from our web site at www gesecurityproducts eu videoupgrades 2 Connect the USB device to the DVR 3 En...

Page 132: ...ver 1 Configure the PC running FTP server and DVR to be in the same Local Area Network Run the third party TFTP software on the PC and copy the firmware into the root directory of TFTP 2 Enter the Firmware Update menu by selecting System in the main menu and then Upgrade Firmware 3 Click the FTP tab 4 Enter the FTP server address 5 Click Upgrade to begin update process 6 When the update process co...

Page 133: ...t restored Viewing system information To view system information 1 Enter the Default Settings menu by selecting System in the main menu and then System Information 2 Click OK to exit to the previous screen Viewing system logs Many events of the DVR are logged into the system logs To access the system logs and search for these events 1 Enter the Default Settings menu by selecting System in the main...

Page 134: ...log files Log files can also be exported onto a USB device To export log files 1 Connect a USB device to the DVR 2 Go to the View Log screen enter search parameters and then click Search 3 Select the log file to export and then click Export 4 This takes you to the Log Search Export screen shown in the figure below 5 Click Export to export log onto USB device The exported file is named according to...

Page 135: ...y does the DVR not responsive when using the remote control If the DVR not responsive when using the remote control and you have read through the section Using the IR remote control on page 24 please check 1 Check that the batteries are installed correctly in the remote control 2 Check the remaining charge in the batteries 3 Check that the remote control sensor is not covered 4 Check the address s...

Page 136: ... motion detection on page 89 3 Check that camera channels are being triggered for motion detection See Setting up motion detection on page 89 Why does the DVR not detect the USB export device for exporting recorded files The DVR and USB device may not compatible Check that the USB drive is formatted FAT32 The DVR is in live mode but the main menu does not appear The DVR does not respond to the mou...

Page 137: ...BNC connector PAL CCIR or NTSC EIA compatible Monitor C composite Spot Monitor for Alarms BNC connector NTSC EIA or PAL CCIR compatible Multi screen display Full quad 1 5 1 7 9 and 16 Recording Hard drive 6 HDD SATA supporting SMART Resolution PAL 4CIF 704 576 2CIF 704 288 CIF 352 288 and QCIF 176 144 NTSC 4CIF 704 480 2CIF 704 240 CIF 352 240 and QCIF 176 120 TVR 6016 400 fps 4CIF Mode Timelapse ...

Page 138: ...back Keypad Screw terminal strip Alarm handling Alarm monitor Mon A or B or C configurable Alarm input 16 programmable NO NC Alarm output Form C alarm relay 4 Miscellaneous Input voltage 90 to 135 VAC 180 to 256 VAC 47 to 63 Hz Power consumption max 126 W Operating temperature 10 to 50 C Relative humidity 10 to 90 Dimensions W x H x D 435 95 455 mm 19 inch 2U Weight 11 kg Mounting Rack mount kit o...

Page 139: ... C PTZ protocols AD PELCO P BEWATOR PELCO D PowerDome BBV RS422 Samsung Bosch Sanyo DM BBV Sensormatic GE RS 485 Siemens Honeywell SONY EVI D100 P HIKVISION SONY EVI D70 LILIN SONY EVI D30 31 LG MULTIX Ultrak PANASONIC_CS850 VCL PELCO D Vicon ...

Page 140: ...18BAppendix C PTZ protocols 134 TruVision DVR 60 User Manual ...

Page 141: ...text request and information between servers and browsers over a network DHCP PPPoE Point to Point Protocol over Ethernet is a network protocol for encapsulating Point to Point Protocol PPP frames inside Ethernet frames It is used mainly with ADSL services where individual users connect to the ADSL transceiver modem over Ethernet and in plain Metro Ethernet networ DDNS Dynamic DNS is a method prot...

Page 142: ... televisions systems in large parts of the world PAL signal contains 625 scan lines at 50Hz PTZ Acronym for Pan Tilt Zoom PTZ dome cameras are motor driven systems that allow the camera to pan left and right tilt up and down and zoom in and out USB Acronym for Universal Serial Bus USB is a plug and play serial bus standard to interface devices to a host computer ...

Page 143: ...day through Friday excluding holidays Table 19 Technical support Europe Middle East and Africa W Select Customer Support at www gesecurity eu North America T 888 437 3287 Toll free in the US Puerto Rico and Canada 1 503 885 5700 outside of the toll free area F 888 329 0332 Tualatin tech support 561 998 6232 Boca Raton tech support E nstechsrv ge com gesecurity customerservice ge com Australia E te...

Page 144: ...20BAppendix E Warranty and support 138 TruVision DVR 60 User Manual China India Singapore Taiwan Southeast Asia E ges asiatechservice ge com ...

Page 145: ...supported 107 privacy masking 110 setting up sequencing 42 D Date configuring display 39 Default settings restoring 127 Digital zoom 32 description 31 shortcut access 35 DVR name and address configuring display 38 Dwell time 41 E External sensor alarm setting up to record when triggered 92 F Front panel description 22 using 21 Full screen viewing 33 H HDD capasity 4 checking status 116 configuring...

Page 146: ... to gain access to DVR functions 39 Playback 55 56 changing playback speed 62 from system log 61 instant playback 60 playing back archived files 69 using the Web browser 75 video search 58 Playback control panel description 56 Power up and down DVR 15 Preset position calling up 52 selecting setting up and deleting 49 Preset tour calling up 52 Protecting recorded files 84 PTZ dome cameras assigning...

Page 147: ... deleting a user 124 managing 119 modifying user information 124 user levels 119 V Video loss setting up to detect 96 Video tampering setting up to detect 97 W Web browser accessing 72 installing Active X 71 live dual streaming 77 local configuration of DVR 74 remote configuration of DVR 74 searching and playing back recorded video 75 searching for event logs 77 Windows Vista and 7 security issues...

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