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CartManager XD+ Owner-Operator Training and Troubleshooting Guide 

Page 6 

 

CartManager XD+ Features and Controls 

This table provides a description of each of the parts shown in the preceding diagrams.  

PART 

DESCRIPTION 

Antenna  

Receives signals from the remote control.  

Anti-Static Chain  

The anti-static chain prevents damage to the CartManager XD+ electrical components 
by dissipating static electricity buildup. DO NOT DETACH THIS CHAIN.  

Battery Charger  

Controls and monitors the battery charging process. LEDs on the charger show charging 
status and also serve as warning indicators if the charger is malfunctioning.  

Battery Discharge 
Indicator and Fault 
Indicator  

Shows the percentage of charge left in the batteries. You should recharge the batteries 
any time the charge falls below 20%. The unit can also be plugged in between runs to 
keep the batteries “topped off” at full charge. This indicator also provides error codes that 
can be used to diagnose problems with the CartManager XD+. 

Brake Light  

Acts like the brake light on a car. Off when CartManager XD+ is moving, on when 
CartManager XD+ is stopped.  

Brake Release  

Engages/disengages the manual brake. When the lever is pulled out, the brake is 
disengaged and CartManager XD+ can be manually pushed without using the drive 
throttles. When the brake lever is pushed in, the brake is disengaged while the unit being 
driven using the drive motor and engaged when the unit is stopped. The brake release 
lever must be pushed in to use CartManager XD+ with the drive throttles or the remote 
control unit.  

Charger Cord/Socket  

There are two charger cord configurations for CartManager XD+: 

 

Attached power cord – this cord is permanently attached to CartManager XD+. To 
charge, unwrap the cord and plug in to a standard grounded electrical outlet. When 
done charging, make sure the cord is securely wrapped around the cord hooks on 
the back of the CartManager XD+. 

 

 

Detachable power cord – plug the flat end of the cord in to the socket on the back of 
the CartManager XD+. Plug the end with the prongs in to a standard grounded 
electrical outlet. When not charging, make sure the cord is unplugged from both the 
wall receptacle and the charger socket and stored in a safe place. The rubber cap 
on the charger socket should be securely fastened when the charger cord is not 
attached.  

Drive Wheels  

Foam filled, heavy tread wheels connected to the drive motor.  

Emergency Stop Button  

The Emergency Stop Button is a safety feature that stops CartManager XD+ immediately 
when the button is pushed in. To resume operation, twist and release the Emergency 
Stop button. 

Hood 

The hood covers and protects the batteries and the components in the battery 
compartment. When opening and closing, use the inset handles on either side of the 
hood. Do not grip the hood by the edge; you could pinch your fingers.  

Horn 

Press to sound the horn. 

Key Switch  

Insert the key here to turn CartManager XD+ on and off.  

Light Pole  

Holds the strobe light and brake light. Swings up for operation and down for getting 
under low overhangs or doors.  

Remote Control Holder 

Convenient storage for the remote control unit when it is not being used.  

Strobe Light  

Flashes as long as the key switch is turned on.  

Swivel Wheel  

Allows the unit to swivel and turn completely around in its own length. This wheel is not 
connected to the drive motor.  

Throttle  

Twist forward to move the CartManager XD+ forward, back to go in reverse. The farther 
you twist the throttle, the faster the unit will move. You also use these handles to steer 
the unit when in manual drive mode.  

Summary of Contents for CartManager XD+

Page 1: ...CartManager XD Owner Operator Training and Troubleshooting Guide Version 1 0 August 2007...

Page 2: ...hanical for any purpose without the express written permission of Gatekeeper Systems This document and the products it describes are furnished under a license agreement and may be used or copied only...

Page 3: ...artManager Batteries 15 CartManager XD Maintenance 15 Post Training Quiz 17 Quiz Answers 19 Troubleshooting 21 Remote Control Issues 22 Changing the Remote Control Batteries 22 Remote Control Does Not...

Page 4: ...operator for self study or used by a trainer as the basis for a group training plan Topics included are Introduction to CartManager XD How to do a pre operations check Driving CartManager XD in both...

Page 5: ...on before working on the machine Do not open the sealed maintenance free batteries Avoid moving parts Do not wear loose jackets shirts ties or sleeves when working on CartManager XD Use only Manufactu...

Page 6: ...STROBE LIGHT BRAKE LIGHT KEY SWITCH BATTERY CHARGE LEVEL ERROR CODE INDICATOR BATTERY CHARGER ANTI STATIC CHAIN DRIVE WHEEL SOCKET FOR DETACHABLE CHARGER CORD OPTION THROTTLE GRIP SWIVEL WHEEL EMERGE...

Page 7: ...CartManager XD Owner Operator Training and Troubleshooting Guide Page 4 CartManager XD Side Front View...

Page 8: ...ck the hood lock 3 Grasp one of the inset handles on either side of the hood and lift the hood so that the hydraulic arms lock firmly in place 4 Use a 2 Phillips head screwdriver to loosen and remove...

Page 9: ...y attached to CartManager XD To charge unwrap the cord and plug in to a standard grounded electrical outlet When done charging make sure the cord is securely wrapped around the cord hooks on the back...

Page 10: ...self with the Features and Controls of the CartManager XD Perform a PreOperations Check on CartManager XD Practice driving CartManager XD using the manual controls Practice driving CartManager XD usin...

Page 11: ...trained and instructed to do so Close and relatch the hood 6 Turn the red Emergency Stop Button clockwise then release The Emergency Stop Button must be disengaged pulled out for to allow CartManager...

Page 12: ...spaces 4 Push the brake release lever all the way in The brake release lever must be pushed all the way in before you can use the throttle grips or the remote control to drive the CartManager XD 5 Mak...

Page 13: ...8 Press and release the HORN button once or twice to alert persons that you are in the area If the horn does not sound 9 Turn off CartManager XD 10 Turn on CartManager XD and immediately press and ho...

Page 14: ...ger XD while you are loading carts 3 Attach the small spring loaded latch on the Cart Restraint Strap to the Cart Restraint Strap Hook on the lower front section of the CartManager XD as shown in the...

Page 15: ...will use fewer loops When moving a full line of carts you will probably only be able to do one loop under the handle of the lead cart 10 Move to the side of the lead cart Press and immediately release...

Page 16: ...y ask them to move aside until you have gone by NEVER walk directly in front of a line of moving carts Always steer from the side of the lead cart When steering from the lead cart in narrow areas allo...

Page 17: ...Page 14 Gatekeeper Systems Inc assumes no liability for any consequences arising from use of the CartManager XD in any manner other than full compliance with the instructions set forth in this trainin...

Page 18: ...tlet DO NOT use adapters that bypass the grounding prong and allow the cord to be plugged in to a two prong outlet If an extension cord is used it must be at least 10 gauge and not more than 10 feet i...

Page 19: ...buff the cable connectors down to bare metal with sandpaper a wire brush or a wire wheel Use a clean dry cloth to wipe the connectors and terminals Replace the battery reconnect cables and tighten al...

Page 20: ...operation of the CartManager XD 6 The Brake Release lever must be pushed in when using CartManager XD with the drive throttle or the remote control unit 7 If the battery level indicator is 20 or less...

Page 21: ...The battery charging area should be clean dry and well ventilated 21 The batteries are fully charged when all three green LEDs on the battery charger show a steady green 22 It is OK to use an adapter...

Page 22: ...operation so that CartManager XD can move forward and back at normal operating speeds page 9 6 T The brake release lever should only be pulled out if you are going to physically push the CartManager X...

Page 23: ...when CartManager XD is unattended may lead to injury or damage if an untrained person starts playing with the unit page 13 20 T Battery charging should always be done in an area that is clean dry and...

Page 24: ...d body mechanics basic safety practices and any guidelines that are specific to your store location DO NOT perform any troubleshooting or maintenance procedures unless you have been properly trained a...

Page 25: ...o change the batteries in the remote control unit 1 Peel back one edge of the rubber sleeve surrounding the remote control unit and remove the unit from the sleeve 2 Turn the unit over to expose the b...

Page 26: ...utton 3 Does the Power Indicator LED come on Link the remote to CartManager 1 Press the red OFF button on the remote 2 Turn the key switch off and then back on 3 Immediately press the green ON button...

Page 27: ...s holding the front access panel in place Refer to the diagrams on page 5 4 Locate the fuse board 5 Replace any fuses that appear dark or burnt out 6 Turn the key switch on 7 Turn the throttle grips D...

Page 28: ...te whether or not you hear a distinct click just after the lights come on 3 Turn the throttle grips Note whether or not you hear a second click when you turn the throttle grips 4 Does CartManager move...

Page 29: ...onnections on a daily basis and cleaning the terminals and battery connectors every three months The diagram below shows the placement of the batteries main cables and charging cables with inline fuse...

Page 30: ...n 8 volts For 230 volt chargers 1 With the key switch off plug in CartManager XD to an electrical outlet 2 The top of the battery charger displays three sets of lights one set for each battery The lef...

Page 31: ...s and rubber gloves Lightweight waterproof grease 1 Park CartManager XD in a clean dry well ventilated area Do not plug in the charger cord 2 Put on the gloves and safety goggles BATTERY ACID CAN CAUS...

Page 32: ...splays The hourmeter value displays on the LCD for a period of less than five seconds the LCD will then change its display to show the amount of charge left in the battery If the CartManager XD is tur...

Page 33: ...cable troubleshooting flowcharts earlier in this guide and continue to have problems with CartManager XD contact Gatekeeper Systems Customer Support Error Code 11 12 13 There may be a transient electr...

Page 34: ...If the error code persists contact Gatekeeper Systems Customer Support Error Code 42 The charger cord may still be plugged in to the electrical outlet 1 Turn the key switch off 2 Unplug the charger co...

Page 35: ...shaded area 2 Turn the key switch on If the error code persists If CartManager XD is sitting for long periods of time in direct sunlight move to a shaded area when not in use If you do a retrieval run...

Page 36: ...base taking care not to bend the metal contacts 7 Screw the strobe cover back on to the strobe housing 8 Turn on CartManager XD and confirm that the new strobe is working Replacing the Rear Swivel Whe...

Page 37: ...socket socket driver and a short extension 1 Park CartManager XD in a dry flat area 2 Make sure the unit is turned off and the that the manual brake lever is pushed all the way in 3 Wedge a wheel cho...

Page 38: ...ng extension 1 Park CartManager XD in a dry flat area 2 Turn the unit off and make sure that the manual brake lever is pushed all the way in 3 Remove the cradles You will see two sets of threaded bolt...

Page 39: ...l throttle and on remote 100 000 candle power beacon strobe light Automatic parking brake Red brake light works in manual and remote operation Warning horn in manual and remote Automatic low battery w...

Page 40: ...6 1 83 Meter charger cord Integral motor drive and axle assembly Pressure sealed transaxle and differential to prevent water or debris intrusion Drive controller and all electronics are fully shielded...

Page 41: ...CartManager XD Owner Operator Training and Troubleshooting Guide Page 38 Wiring Diagrams...

Page 42: ...Operator Training and Troubleshooting Guide Page 39 Safety and Warning Labels This diagram shows the placement of the various safety and warning labels on CartManager XD The actual labels are shown on...

Page 43: ...CartManager XD Owner Operator Training and Troubleshooting Guide Page 40 Safety and Warning Labels 2 Remote Control Must Read 3 Serial Number 1 Emergency Stop...

Page 44: ...CartManager XD Owner Operator Training and Troubleshooting Guide Page 41 Safety and Warning Labels continued 4 Manual Brake Lever Release Warning 5 Finger Pinch Warning 6 Maximum Cart Number...

Page 45: ...CartManager XD Owner Operator Training and Troubleshooting Guide Page 42 Safety and Warning Labels continued 7 Remote Control Diagnostic 8 Pre Operations Checklist...

Page 46: ...CartManager XD Owner Operator Training and Troubleshooting Guide Page 43 Safety and Warning Labels continued 9 Battery Indicator Error Codes...

Page 47: ...eaker 20A 9 E500519 05 Battery charger 230V 10 E500145 01 Key switch 2 position 11 A500145 02 Extra keys set of 2 12 E500155 03 Battery maintenance free deepcycle Group 27 13 E500125 04 Battery discha...

Page 48: ...tManager XD Owner Operator Training and Troubleshooting Guide Page 45 Item No Part Number Part Description 25 A500129 Wheel assembly foam filled 26 A500273 Aggressive tread tire 27 A500150 03 Shag Str...

Page 49: ...foregoing Limited Warranty shall be limited to the repair or replacement of the Product IN NO EVENT SHALL MANUFACTURER S OBLIGATIONS PURSUANT TO THIS LIMITED WARRANTY EXCEED THE PURCHASE PRICE PAID TO...

Page 50: ...FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTY ARISING FROM PERFORMANCE COURSE OF DEALING OR USAGE OF TRADE AND ALL OTHER OBLIGATIONS LIABILITIES RIGHTS CLAIMS OR REMEDIES INCLUDING ANY RI...

Page 51: ...contact the Gatekeeper Systems Inc regional Customer Support office nearest to your location USA Gatekeeper Systems Inc 2520 N Great Southwest Parkway Suite 110 Grand Prairie TX 75050 888 808 9433 Can...

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