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or overheat. When temperature is below 50˚C, the safety control system will stop the stove
automatically.
For general problems, the possible reasons and the solutions are as following After solving
problems, start the stove again:
problems
reason
solution
1. The blower doesn’t
work after pressing the
start bottom.
No power in stove or in
the control panel.
Check the power and wires.
3.
No
feed
after
igniting.
A. Three lights are bright
and flash.
Feed unit is blocked.
Auger motor doesn’t
work.
Check the auger is blocked or not.
Check auger motor is blocked or not.
And the wires break or not.
Check the fasten screw between auger
and motor loose or not.
B. Three lights are bright
but no flash.
No fuel in the hopper.
The clock unit breaks.
Fill the fuel into the hopper.
Change the clock unit.
C. The red light is bright
and flash but other lights
aren’t bright.
The high temperature
switch disconnects.
The high temperature
switch breaks.
Tight the high temperature switches
connection.
Change the high temperature switch
D. Three lights aren’t
bright.
No 220V power.
Pellet feeder is power
off.
The wires of start and
clock unit loose or break.
Check the 230V power.
Turn on the auger motor switch.
Check the wires of start and clock unit
or change the unit.
3. After ignition the
power is off 15min late.
Pellet feeder unit is off or
pellet is too little.
50˚C
temperature
switch breaks or the
connection wires of
switch loose.
Check the pellet feeder unit and
restart.
Check the connection wires or change
the 50˚C temperature switch.
4. orange and lazy fire,
piled pellet, carbon on
the glass
Lack of air intake for
burning.
Clean the block in gate bar.
Adjust the knob of convection blower
and increase the air intake.
Check the door and window glass
gasket sealed or not.
Check the air intake pipe and venting
pipe blocked or not, and clean it.
Change to the big diameter pipes if
pipes are too long to affect
combustion.
5. The fire put out and
power
is
off
automatically.
The hopper is empty.
No fuel feed.
The fuel feed is too little.
Put fuel into the hopper.
refer to (2)
Increase the fuel feed.
Summary of Contents for HP24
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