INSTALLATION OPERATION MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 38
TROUBLESHOOTING STEPS
Cooking Issues
Problem
Possible Cause
Action
Undercooked product
Incorrect recipe selected
Select correct recipe and retry
Cook time too low
Use cook cycle change screen to
increase cook cycle
Raw product too cold
Check that uncooked product
is at correct temperature (not
frozen) as per CFA operational
guideline.
Raw product too thin
Use cook cycle change screen to
decrease cook gap, as per CFA
operational guideline.
Incorrect product placement
Follow recommended product
placement guidelines, as per
CFA operational guideline.
Product not prepared correctly
Follow recommended
procedure to thaw and fi let
product, as per CFA operational
guideline.
Run size too high
Do not exceed recommended
full run size, as per CFA
operational guideline.
Cook cycle stopped/aborted
early by operator
Discard product.
Cook cycle stopped/aborted
early automatically
Discard product, record alarm
type and number
Carbon buildup issue on grates
or heating elements
Clean elements and grates as
necessary
Upper grate not latched
properly
Follow procedure to open then
relatch upper grate
"Undercooked product
only at front of grill"
Upper grate not latched
properly
Follow procedure to open then
relatch upper grate
Kitchen ventilation aff ecting
temperatures
Check whether cool or high
volumes of air are directed
towards the broiler
Grease tray not in place
Ensure grease tray is installed
and fully seated
