INSTALLATION OPERATION MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 6 (25 Oct 2013)
Page 40
TROUBLESHOOTING STEPS
Temperature Issues
Problem
Possible Cause
Action
Grates or IR too hot
Recipe set points are high
Use temperature status screen
to check zone temperatures
versus set point
Grates or IR too cool
Recipe set points are low
Use temperature status screen
to check zone temperatures
versus set point
Kitchen ventilation aff ecting
temperatures
Check whether cool or high
volumes of air are directed
towards the broiler
Thermocouple wiring incorrect
(Grates)
Select the temperature status
screen. Place a wet rag onto
each thermocouple location
and watch for a temperature
drop at that zone.
Unable to reach or maintain
temperature
Grate not fully closed
Ensure lower grates are closed
UI issues
Problem
Possible Cause
Action
No sound
Volume set too low
Set volume to high
Screen locked out, frozen, non
responsive to touch
Software issue
Turn off broiler using main
power switch, turn on after 10
seconds. If not working, connect
a mouse to the USB port and
check for pointer movement
Contact
Us
Please feel free to contact
Us for any further
information
at 1-855-586-1542
