Troubleshooting Checklist
326
A part of the scanned
image data is lost/
Slant lines are
produced on the
scanned image data/
The output image is
wider than the
original.
With [Automatic detection]
being selected in the [Paper
size] drop-down list, was the
document skewed during a
scan?
Was the document scanned
with the edges of paper sheets
aligned with the side guide?
•
Neatly align the edges of paper sheets
with the side guide.
For details about how to load the docu-
ment into the ScanSnap, refer to
.
•
If you are scanning documents of mixed
paper sizes, carefully load smaller docu-
ments so that they can be fed straight.
If you have difficulties in feeding docu-
ments straight, it is recommended to scan
documents in several batches and enable
continuous scanning; scan documents of
about the same width in one batch.
For details about how to load the docu-
ment into the ScanSnap, refer to the fol-
lowing.
"Scanning Documents of Differing Widths or
Sizes at the Same Time" (page 166)
"Scanning Documents of Differing Widths or
Sizes at the Same Time" (page 280)
The Quick Menu is
hidden.
Is the [Use Quick Menu] check
box cleared?
In the ScanSnap setup dialog box/window,
select the [Use Quick Menu] check box.
For S1500 only
Is ScanSnap Organizer,
CardMinder, or Rack2-Filer
running?
For S1500M only
Is Cardiris running?
If one of these applications is active, the
application automatically interacts with the
ScanSnap Manager and is used for
scanning. Therefore, the Quick Menu is not
displayed. To display the Quick Menu, exit
these applications.
For details about automatic linkage, refer to
the following:
"Automatic Linkage with Applications" (page
85)
"Automatic Linkage with Applications" (page
223)
The Left-Click Menu
is hidden.
The [Profile] menu is
hidden.
Are you using the Quick Menu?
Is the Quick Menu displayed
after scanning?
In the ScanSnap setup dialog box/window,
clear the [Use Quick Menu] check box.
Is ScanSnap setup dialog box/
window open?
Close the ScanSnap setup dialog box/
window.
Applications cannot
be selected in the
ScanSnap setup
dialog box/window.
Are you using the Quick Menu?
When using the Quick Menu,
you can select an application in
the Quick Menu after scanning.
If you want to select an application in
advance, clear the [Use Quick Menu] check
box in the ScanSnap setup dialog box/
window.
Symptom
Check This Item
Resolution
Summary of Contents for PA03586-B205
Page 1: ...Operator s Guide P3PC 2432 02ENZ0 ...
Page 14: ...Contents 14 Installation Specifications 368 About Maintenance 369 Index 370 ...
Page 44: ...For S1500 44 12 Click the Close button 13 Remove the Setup DVD ROM from the DVD ROM drive ...
Page 264: ...About Actions for Mac OS Users 264 4 Check the scanned image data ...