Fujitsu PA03586-B205, Operator'S Manual

Page: 328 / 374

Troubleshooting Checklist
328
*1 : If you are not sure about the USB port to which the ScanSnap is connected (USB1.1 or
USB2.0), check the information about the USB port following the procedure below.
On the Right-Click Menu, select [Help] → [About ScanSnap Manager]. Then, in the
[ScanSnap Manager - Version Information] dialog box, click the [Detail] button to open the
[ScanSnap Manager - Scanner and driver information] dialog box. Check [USB type] under
[Scanner Information].
For S1500 only
The text recognition
accuracy decreases
significantly when
you execute "Scan to
Word/Excel/
PowerPoint(R)".
For S1500M only
The text recognition
accuracy decreases
significantly when
you execute "Scan to
Word/Excel".
Do the language of the scanned
document and the recognition
language set in ABBYY
FineReader for ScanSnap
match?
From [Start] menu
J
[ABBYY FineReader for
ScanSnap (TM) 4.1]
J
[ABBYY FineReader
for ScanSnap (TM) 4.1], select [General
Options] tab and set the same language as
the scanned document in [Recognition
languages].
Select [Applications]
J
[ABBYY FineReader
for ScanSnap]
J
[FineReader for ScanSnap
Preferences] from the Finder, select
[General] tab in the window that appears and
set the same language as the scanned
document in [Recognition languages].
Is the [Allow automatic image
rotation] check box cleared in
[Option] in the [Scanning] tab of
the ScanSnap setup dialog box/
window? Select the [Allow automatic image rotation]
check box.
If text recognition is inaccurate even when
the [Allow automatic image rotation] check
box is selected, check the rotation of the
scanned image data in ScanSnap Organizer.
If there are still pages with the wrong page
orientation, rotate pages with the wrong
orientation to their correct orientation in
ScanSnap Organizer Viewer, then convert
the image data to a Word/Excel/PowerPoint
file. For details, refer to ScanSnap Organizer
User’s Guide.
If text recognition is inaccurate even when
the [Allow automatic image rotation]
checkbox is selected, check the rotation of
the scanned image data in Preview. If there
are still pages with the wrong page
orientation, rotate pages with the wrong
orientation to their correct orientation in
Preview, then convert the image data to a
Word or Excel file.
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