IP-HE950 Hardware User's Guide
Chapter 5 Troubleshooting
Copyright 2017 FUJITSU LIMITED
51
No. Class
Status
Check
Corrective action
28
Ne
two
rk
The LINK/ACT
LED of a LAN
port does not
go on.
Is the connected network equipment (e.g.,
hub or router) operating normally?
Check the power and operation of the connected
network equipment (e.g., hub or router).
29
Is this unit correctly connected to network
equipment (e.g., hub or router)?
Confirm that there is no problem with the LAN cable
destinations/connection itself (mating defect, or
connection mistake) and the LAN cable itself
(disconnected, or poorly connected).
30
The unit cannot
be set via a
LAN.
Is the correct IP address specified in the
Web browser?
Set the correct IP address from a Web browser on the
control PC.
31
Are network settings (IP address, subnet
mask, etc.) correct on the control PC?
Set the correct values. If this unit started with the
factory default settings, refer to "3.2 Unit Settings and
Operation" for the network settings on the control PC.
32
Issue a PING command to the IP address of
this unit. Does it respond?
If there is no response, turn on the IP-HE950E while
pressing the CANCEL key for startup in maintenance
mode with the factory default IP address (10.0.0.1)
setting. If the problem persists, check the operating
status on the LAN.
33
S
FP
E900/EA00
(SFP1/2 not
mounted)
Is the SFP module correctly mounted?
The SFP module may be incorrectly mounted. Firmly
insert the SFP module until you hear a click.
If this alert is still generated after you confirmed that the
SFP module is correctly mounted, replace it with a
neighboring SFP module. If the alert moves to the
neighboring module, an SFP module failure may have
occurred. Contact Fujitsu sales or Fujitsu partners.
34
E910/EA10
(SFP1/2
connection-type
error)
Is there a conflict between the SFP module
and unit settings?
The functions on the SFP module may not match unit
settings. Check the mounted SFP module to confirm
that the unit settings match the functions.
(Is output SFP module mis-inserted?)
If this alert is still generated after you confirmed the
correct settings, replace the SFP module with a
neighboring one. If the alert moves to the neighboring
module, an SFP module failure may have occurred.
Contact Fujitsu sales or Fujitsu partners.
35
E920/EA20
(Abnormal
SFP1/2
temperature)
The surface temperature of the SFP module
is higher than the reference value.
The ambient temperature of the unit seems to be
higher than the reference value. Cool the ambient
temperature to the unit operating conditions. In
addition, confirm that the intake space stated in the
installation conditions has been allocated.
If this alert is still generated after you confirmed the
correct ambient temperature condition and the intake
space, replace the SFP module with a neighboring one.
If the alert moves to the neighboring module, an SFP
module failure may have occurred. Contact Fujitsu
sales or Fujitsu partners.
36
E930/EA30
(Abnormal
SFP1/2
voltage)
The SFP module voltage is abnormal.
The SFP module voltage is abnormal and an SFP
module failure may have occurred. Replace the SFP
module with a neighboring one. If this alert moves to
the neighboring module, an SFP module failure may
have occurred. Contact Fujitsu sales or Fujitsu
partners.
