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FibreCAT TXF

Operating Manual

43

Troubleshooting

Replacing the backup device

Figure 23: Unlocking the front cover

Ê

Turn the locking buttons in the direction of the arrow until they are horizontal.

Figure 24: Removing the front cover.

Ê

Open the front cover.

Ê

Unhook the front cover at the bottom and remove it.

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Summary of Contents for FibreCAT TXF

Page 1: ...FibreCAT TXF Backup Subsystem Operating Manual Edition November ...

Page 2: ...ly high quality standard and user friendliness this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001 2000 cognitas Gesellschaft für Technik Dokumentation mbH www cognitas de Copyright and Trademarks Copyright 2008 Fujitsu Siemens Computers GmbH All rights reserved Delivery subject to availability T...

Page 3: ...sion 14 2 5 Rack installation instructions 15 2 6 Notes on transportation 15 2 7 Environmental protection 16 3 Installation 19 3 1 Installation steps 20 3 2 Unpacking the backup subsystem 20 3 3 Installing removing the backup subsystem in the rack 21 3 4 Rack requirements 21 3 5 Installation in the PRIMECENTER Rack or DataCenter Rack 25 3 5 1 Bearing rail variant 25 3 5 2 Telescopic rail variant 2...

Page 4: ...SB cables 37 3 8 Instructions on connecting and disconnecting cables 38 4 Starting up and operation 39 4 1 Control panel 39 5 Troubleshooting 41 5 1 Backup subsystem cannot be switched on 41 5 2 SCSI devices are not detected 41 5 3 Incorrect SCSI ID 41 5 4 Fan failure 42 5 5 Replacing the backup device 42 6 Upgrade 49 6 1 Adding a backup device 49 Index 55 ...

Page 5: ... SAS or USB technology Each I O module has 4 ports for the connection of up to 4 servers and it has a power management for the remote on off of a single drives or the complete system The backup subsystem provides four 1 6 high bays for this purpose The backup subsystem is also ready to accommodate future backup devices The backup subsystem offers a simple flexible and reasonably priced solution fo...

Page 6: ...view More information on your FibreCAT TXF backup subsystem can be found in the following documents Quick Start Hardware FibreCAT TXF backup subsystem First Steps Hardware Setup leaflet only included as a printed copy Safety notes and other important information manual Warranty manual Returning used devices manual I FibreCAT TXF manuals are available in PDF format on the ServerBooks DVD The PDF fi...

Page 7: ...ands or menu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 8: ... Hz Dimensions and weight Height mm 131 4 Width mm 482 6 Depth mm 704 Rack installation depth mm 700 Rack height units 3 height units HU Rack cable area depth mm 100 Weight kg 15 5 kg without drives Environmental conditions according to DIN EN 60721 3 x Climate operation class 3K3 Temperature C 15 to 35 Relative humidity 5 to 85 Climate transport class 2K2 Temperature C 25 to 60 Relative humidity ...

Page 9: ...5022 class B FCC part 15 classB Interference immunity EN 50024 FCC verification Class A VCCI verification Class A CE marking EMC directive 89 339 EEC EN 61000 3 2 EN 61000 3 3 product safety 73 23 EEC Approval certification GS CSA US C CB certificate Noise development ISO 9296 Operating Workstation related sound pressure level LpAm max 40 dB A Maintenance areas and ventilation distances are specif...

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Page 11: ... repairs should only be performed by service staff Any failure to observe the guidelines in this manual and any unautho rized openings and improper repairs could expose the user to risks electric shock fire hazards and could also damage the equipment Please note that any unauthorized opening of the server will void the warranty and exempt the manufacturer from all liability During installation and...

Page 12: ...ng a storm lightning hazard The system unit and the directly connected external backup subsystems should be connected to the same power supply distributor Otherwise you run the risk of losing data if for example the server is still running but the backup subsystem has failed during a power failure Make sure that no objects such as jewelry paperclips etc or liquids can get inside the device risk of...

Page 13: ...lling or removing components containing ESDs You must always discharge yourself of static charges e g by touching a grounded object before working The equipment and tools you use must be free of static charges Only touch the components at the positions highlighted in green touch points Do not touch any exposed pins or conductors on a component Use a grounding cable designed for this purpose to con...

Page 14: ...irement are accompanied by a certificate to that effect issued by the manufacturer and or bear the CE mark Products which do not meet this requirement may be operated only with the special permission of the BZT Bundesamt für Zulassungen in der Telekommunikation The system complies with the requirements of the EC directives 2004 108 EC regarding Electromagnetic Compatibility and 2006 95 EC Low Volt...

Page 15: ...t mechanism is correctly fitted If more than one unit is withdrawn from the rack at any one time there is a danger that the rack will tilt forward The power supply to the rack must be installed by an authorized specialist electrician The rack must be connected to the power supply by an authorized specialist electrician 2 6 Notes on transportation I Transport the backup subsystem in its original pa...

Page 16: ...work Packaging information Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumables Please dispose of printer consumables and batteries in accordance with the applicable national regulations In accordance with EU directives batteries must not be disposed of wi...

Page 17: ...Siemens Computers GmbH Recycling Center D 33106 PaderbornGermany Tel 49 5251 8 18010 Fax 49 5251 8 18015 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EG on waste electrical and electronic equipment WEEE This directive sets the framework for returning and recycling used equipment and is valid across the EU When returning...

Page 18: ......

Page 19: ...t humidity and heat Make sure that the backup subsystem is acclimatized for the time indicated in this table before putting it into operation In table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the backup subsystem was exposed previ ously outside transport or storage temperature Temperature dif...

Page 20: ...ting the power cord on page 35 Ê Start up the backup subsystem see chapter Starting up and operation on page 39 3 2 Unpacking the backup subsystem V CAUTION Please note the safety instructions in chapter Important information on page 11 If you need to lift or transport the backup subsystem ask someone to help you You should retain the original packaging of the backup subsystem for possible further...

Page 21: ...ER Rack support fully the installation of the PRIMERGY server systems and backup subsystems The installation in rack systems of several other manufacturers 3rd Party Rack available at present is largely supported To accommodate the ventilation concept and ensure proper ventilation any unused areas in the rack must be sealed using dummy covers The power is supplied via the multiple socket outlets f...

Page 22: ... shown in figure 3 on page 24 You must ensure that the safety mechanisms on the server e g stoppers or retaining systems are functioning correctly The shape of the rack support uprights must ensure that the telescopic rails can be bolted at the front 1 Front of rack 2 Rear of rack A Rack depth comparison PRIMECENTER Rack 1000 1100 mm B Rack width comparison PRIMECENTER rack 700 mm C Clearance for ...

Page 23: ...ake unimpeded to a large extent in the rack front and an air discharge in the rear cover are necessary for the ventilation of the installed device In general the ventilation concept ensures that the necessary cooling is achieved by the horizontal self ventilation of the installed devices air flow from the front to the rear Power supply For installation in 3rd party racks you must ensure that the a...

Page 24: ...24 Operating Manual FibreCAT TXF Rack requirements Installation Figure 3 Mechanical requirements ...

Page 25: ...arate plugwashers can also be used In this case two plugwashers each must be fitted beforehand on the support uprights and the support bracket General information is provided in the Technical Manual for the PRIMECENTER and or DataCenter Rack 3 5 1 Bearing rail variant When mounting the left bearing rail in the PRIMECENTER DataCenter Rack the supplied support bracket must first be mounted on the re...

Page 26: ...upport bracket with the retaining bolts in the upper and lower square catch 1 Ê Press the left bearing rail together until its front end passes behind the front left support upright 2 then release Ê Fasten the bearing rail with a screw M5 to the left front support upright 3 Ê Repeat the above steps with the right hand bearing rail to be secured to the front and rear right support uprights 2 3 1 ...

Page 27: ...or DataCenter Rack Figure 6 Securing the pull out protection Ê Secure the pull out protection on the rear of the backup subsystem 1 V CAUTION If you need to lift or transport the backup subsystem ask someone to help you Figure 7 Installing the backup subsystem Bearing rail variant 1 1 ...

Page 28: ...into the rack 1 Figure 8 Securing the pull out protection Ê Secure the pull out protection 1 on the support upright of the rack Figure 9 Installing the backup subsystem Bearing rail variant Ê Secure the backup subsystem using the two knurled screws 2 Ê Route the cables as described in the technical manual for the rack in question with the backup subsystem pushed in 1 2 2 ...

Page 29: ...t flush with the bottom edge of the device Figure 10 Fitting the support bracket Ê Position the support bracket at the corresponding height on the rear left support upright insert lug in corresponding hole 1 Ê Secure the bracket with two screws incl plug washers 2 Figure 11 Removing the carrier rail Ê Extend the telescopic rail fully 1 Ê Press the locking lever to release the carrier rail 2 Ê Remo...

Page 30: ...ail 1 on the support bracket with the retaining bolts in the upper and lower square catch 1 Ê Press the left telescopic rail together until its front end passes behind the front left support upright 2 then release Ê Fasten the bearing rail with a screw M5 to the left front support upright 3 Ê Repeat the steps with the right telescopic rail to be secured to the right support uprights 1 2 3 ...

Page 31: ...r transport the backup subsystem ask someone to help you Ê Fully extend the fitted telescopic rails 1 They must click into place so that they can no longer be moved V CAUTION The ball bearing cage is part of the telescopic rail and is used to hold the carrier rail When installing the subsystem it is essential to ensure that the ball bearing cage is engaged in the foremost position Otherwise you ru...

Page 32: ...nagement may not be required For mounting the server in a 3rd party rack the following parts from the rack mounting kit are necessary One left and one right bearing rail or telescopic rail mounted M5x10 screws with integrated plugwashers Ê Refer to the original manual from the rack manufacturer for details of the mechanical installation and the climatic conditions V CAUTION When installing in 3rd ...

Page 33: ...cting the backup subsystem The ports for external devices are on the rear of the backup subsystem Figure 15 ports backup subsystem Figure 16 Ports on a SCSI backup subsystem 68 pin SCSI plug 1 4 x backup subsystem ports 2 Insulated connector 3 Power supply voltage switch 115 V 230 V 1 2 3 ...

Page 34: ...34 Operating Manual FibreCAT TXF Connecting the backup subsystem Installation Figure 17 Ports on a SAS SATA backup subsystem Figure 18 Ports on an USB backup subsystem ...

Page 35: ...range of 115 V or 230 V using the power supply voltage switch 1 on the rear of the backup subsystem Ê Plug the power cord of the backup subsystem into a free power outlet of the socket strip in the rack see Technical Manual of the rack Figure 20 Using the cable clamp Ê Insert the cable clamp supplied in the designated groove 1 Ê Fasten the power cable with the cable clamp 2 1 1 2 ...

Page 36: ...e unique assigned only once in the SCSI string and are freely selectable from SCSI ID 0 to SCSI ID 6 SCSI ID 7 is always used by the host adapter I The defaut setting is for point to point SCSI ID 6 and for daisy chain for drive 1 or 3 SCSI ID 5 and for drive 2 and 4 SCSI ID 6 Point to point For the point to point configuration the connectors on the rear side and the drives on the front are connec...

Page 37: ...r correlation should only be performed by our service team or by a technical specialists 3 7 2 3 Connecting USB cables Ê You can assign up to four USB ports on your backup subsystem see figure Ports on an USB backup subsystem on page 34 For the factory provided USB configuration the connectors on the rear side and the drives on the front are connected 1 1 I The change of these settings drive conne...

Page 38: ... all affected devices Unplug all affected devices from the power supply Ê Mark the cables and make a note of the function of each cable Always note the safety instructions in chapter Important information on page 11 Ê Connect the power plugs to appropriately properly grounded power outlets Ê If the devices have an articulated cable guide secure the cables to the artic ulated cable guide with the c...

Page 39: ...l is on the front of the backup subsystem Figure 21 Control panel on the front of the backup subsystem Figure 22 Control panel Indicators Drive Power 1 4 Drive indicator lights green Direct current is on at the drive Drive Power 2 Drive Power 3 Drive Power 4 Drive Power 1 Power Error Power Switch ...

Page 40: ...an has failed Power LED The bicolor power LED indicates the status of the power supply and the output voltage lights green The power supply is switched on and is working properly lights orange Standby mode the power supply is switched off flashes green 1 Hz Standby mode the power supply is switched off via remote Power switch I right setting Backup subsystem is switched on R center setting Switchi...

Page 41: ...switched on late e g by plugging in the power cable the SCSI devices may not be detected when the system unit is booted I The setting remote can avoid that the system is switched on too late Ê Check the mains connection Ê Reboot the system unit 5 3 Incorrect SCSI ID The backup device does not respond with demanded SCSI ID or there is an address conflict on the SCSI bus Ê Check the address jumper o...

Page 42: ...d or disconnect the related external cable to this server The power switch is in position R Switch off the server to which the backup device is connected or disconnect the related external cable to this server Once you have successfully switched off the backup device the related drive indicator Drive Power 1 4 in the control panel goes out see page 39 I There are different possiblilities of config...

Page 43: ...lacing the backup device Figure 23 Unlocking the front cover Ê Turn the locking buttons in the direction of the arrow until they are horizontal Figure 24 Removing the front cover Ê Open the front cover Ê Unhook the front cover at the bottom and remove it ...

Page 44: ...p device Ê Press inward on the two metal tongues of the EasyClick rails until the locking mechanism disengages Figure 26 Removing the backup device Ê Remove the backup device from the slot V CAUTION Do not pull the cable chain any further once the black cable links have reached the front edge of the housing ...

Page 45: ...pletely V CAUTION Do not pull the cable chain any further once the black cable links have reached the front edge of the housing Ê Pull the the backup device out so far that the data and power cables can be removed easily Ê Disconnect the data and power cables from the backup device V CAUTION Do not pull the cable chain any further once the black cable links have reached the front edge of the housi...

Page 46: ...age the backup device Ê Before installing a new SCSI backup device Set the SCSI ID and set the Termination Power jumper to the Off position Ê Connect the power supply cable and data cable to the backup device Figure 29 Attaching the cable chain Ê Insert the backup device into the slot until you can attach the cable chain in the guide rail Ê Insert the couple part in the guide rail Ê Hold it in pos...

Page 47: ...ice Figure 30 Hooking the front cover in place Ê Hook the front cover in place at the bottom and close it at the top Figure 31 Locking the front cover Ê Turn the locking buttons vertically and press the locking buttons in the recess of the housing until they click into place ...

Page 48: ......

Page 49: ...ding a backup device I The configuration is defined with the installed input module and cable chain So you have to use a device that is adequate with the configu ration The connector assingnment is conform with the standard instal lation see also section Connecting the backup subsystem on page 33 Figure 32 Unlocking the front cover Ê Turn the locking buttons in the direction of the arrow until the...

Page 50: ...Removing the front cover Ê Open the front cover Ê Unhook the front cover at the bottom and remove it Figure 34 Leermodul herausziehen Ê Press inward on the two metal tongues of the EasyClick rails until the locking mechanism disengages Ê Remove the backup device from the slot ...

Page 51: ...evice Ê Screw the two guide rails on to the new backup device using two screws on each rail V CAUTION Use the screws that are supplied with the backup device The old screws may be too long and therefore damage the backup device Ê Before installing a new SCSI backup device Set the SCSI ID and set the Termination Power jumper to the Off position Ê Connect the power supply cable and data cable to the...

Page 52: ... finger and push the backup device into the slot until the couple part is inserted together with the guide rail Ê Now insert the backup device fully into the slot Figure 36 Hooking the front cover in place Ê Hook the front cover in place at the bottom and close it at the top Figure 37 Locking the front cover Ê Turn the locking buttons vertically and press the locking buttons in the recess of the h...

Page 53: ... Connect the connector on the rear side of the backup subsystem of the added backup device with the server not necessary for a daisy chain see also section Connecting the backup subsystem on page 33 Ê Activate the backup device by starting up the corresponding server ...

Page 54: ......

Page 55: ... sensitive to electrostatic discharge 13 F fan failure 42 H Height units 5 I indicators 39 installing in PRIMECENTER Rack 25 interference emissions 9 interference immunity 9 L labels 16 Low Voltage Directive 14 M mains connection 33 35 maintenance area 9 meaning of the symbols 7 mounting frame 42 49 N noise level 9 notational conventions 7 P packaging 16 Port 33 PRIMECENTER Rack installing in 25 p...

Page 56: ...56 Operating Manual FibreCAT TXF Index telescopic rail 30 troubleshooting 41 49 U unpacking backup subsystem 20 V ventilation distance 9 voltage switch 33 W weight 8 ...

Page 57: ...tsu com Copyright Fujitsu Technology Solutions 2009 Hinweise zum vorliegenden Dokument Zum 1 April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von Fujitsu übergegangen Diese neue Tochtergesellschaft von Fujitsu trägt seit dem den Namen Fujitsu Technology Solutions Das vorliegende Dokument aus dem Dokumentenarchiv bezieht sich auf eine bereits vor längerer Zeit freigegebene oder nic...

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