Fujitsu DESKPOWER 5000 Series User Manual Download

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Chapter 5 Troubleshooting

This chapter explains the procedure to follow if the computer does not operate

as expected.

Error Messages ......................................................................................... 84

Troubleshooting ......................................................................................... 88

11-Chap5

25/4/00, 10:37 am

Summary of Contents for DESKPOWER 5000 Series

Page 1: ...ited The following are registered trademarks of Miscrosoft Corporation MS MS DOS Windows NT Windows for Workgroups Windows 95 Windows 98 Celeron Pentium II and III are the registered trade mark of Intel Corporation Phoenix and the Phoenix logo are registered trademarks of Phoenix Technologies Ltd Intel Pentium and MMX technology are trademarks of Intel Corporation ATI Graphic Chip RAGE PRO TURBO a...

Page 2: ...re that the total rating of all products plugged into the wall outlet does not exceed 15 amperes 11 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points that could result in a fire or electric shock Never spill liquid of any kind on the product 12 Do not attempt to service this product yourself as opening or removing covers may expose yo...

Page 3: ...e Personal Computer Industry Standard PC 11 1988 of the Japan Electronic Industry Development Association JEIDA This unit conforms to the harmonic guideline Because this product includes cargo based on the Foreign Exchange and Foreign Trade Control Act the export of this product may require permission in accordance with said act Fujitsu who is a participant of the International Energy Star Program...

Page 4: ...means The icon that indicates the corresponding instruction is a banned action The illustration displayed inside or beside the icon shows what is actually banned The icon that indicates the corresponding instruction is a command to proceed The illustration displayed inside or beside the icon shows what to proceed Representing keys and use thereof In the text of the manual keyboard keys are represe...

Page 5: ...y appearing on your PC screen depending on the model type and options installed Custom made options Descriptions in this manual are based on the standard specifications Note that when custom made options are installed memory capacity hard disk capacity and other specifications differ from the standard Referencing products In this manual products are described using abbreviations as listed below Wi...

Page 6: ...ot remove the cover of this unit which includes a high voltage section Warning and caution labels The PC bears warning and caution labels as shown below The warning and caution labels must not be removed or damaged Rear of the PC main unit WARNING Before mounting or dismounting an optional unit in from your PC switch off the PC and all connected units and unplug all power cords from respective out...

Page 7: ...nal options such as hard disk and expansion cards Consult this chapter as required Chapter 4 BIOS Setup This chapter explains the BIOS Setup program required for installing an internal option in your PC or setting it in the power saving mode Consult this chapter as required Chapter 5 Troubleshooting This chapter explains how to proceed if your PC does not operate correctly or if an error message a...

Page 8: ... the power via Windows 95 98 10 Turning off the power via Windows NT 11 3 Reset 12 Resetting the PC via Windows 95 98 12 Resetting the PC via Windows NT 12 Resetting the PC via Windows 2000 13 4 Floppy Disk 14 Handling precautions 14 Mounting and dismounting a floppy disk 14 5 CD ROM 16 Handling precautions 16 Mounting and dismounting a CD ROM disk 17 6 Hard Disk 18 What is a hard disk 18 Handling...

Page 9: ...ion Bay Options 34 Replacing a internal hard disk equipped as standard 36 Installing internal options to 3 5 inch expansion bays 38 Installing internal options to 5 inch expansion bays 42 Chapter 4 BIOS Setup 45 1 Preface 46 What is BIOS setup 46 Starting BIOS setup 46 Key functions 47 Exiting BIOS setup 48 Menus 48 2 Main Menu 49 Details on setup items 49 3 Detail Menu 53 Details on setup items 5...

Page 10: ...1 Connector specifications 103 3 Cleaning Method 105 Cleaning the PC main unit 105 Cleaning the keyboard 105 Cleaning a CD ROM 105 Cleaning the mouse 105 Cleaning a floppy disk drive 107 4 Supplement 107 Peripheral devices and cables 107 Note on using the display 107 Note on using an analog liquid crystal display 107 Digital display output 107 Installing a display card Windows 95 or 98 model 109 R...

Page 11: ...Chapter 1 Installation and Connection This chapter outlines precautions that should be noted when installing the PC and explains how to connect various cables 1 Installation 2 2 Connection 4 1 ...

Page 12: ...ect sunlight or high temperatures Area having temperatures below 10 C Area that are unusually small or crowded Area having a strong magnetic field close to a TV or speaker Area exposed to strong vibration and areas that are unstable such as an inclined surface Example of installing the PC Install the PC as follows Point Confirm that the ventilation holes at the rear or on the bottom of the PC main...

Page 13: ...he specified cable to connect the PC with a peripheral Do not use an unauthorized cable After installing a cable ensure that the connector is firmly attached and the screws if any are tight Do not plug the PC in the same outlet as a TV or radio Precautions to be taken by the TV or radio Do not place a TV or radio near the PC Position TV or radio antennas in such a way that interference is minimize...

Page 14: ...tly may result in a malfunction To prevent a fire and or malfunction connect only the specified device to the AC service outlet if provided To prevent injury and or malfunction do not touch PC board components that are not specified Point To connect a LAN cable use a twisted pair cable which must be purchased separately as it is not included with your PC package Connection Connect the display keyb...

Page 15: ...e PC main unit Connect the keyboard Secure the keyboard cable connector to the keyboard connector ensuring that the colors of the keyboard connector and keyboard label at the rear of the PC main unit match and that the icon on the keyboard cable connector housing is facing Connect the CRT cable to the PC main unit Secure the CRT cable connector to the CRT connector at the rear of the PC main unit ...

Page 16: ... of your PC in a multiple plug box Do not entangle the keyboard and mouse cables Unplug all power cords during an electrical storm If only a two pin outlet is available use the adapter plug provided and connect the ground wire When unplugging a power cord secure the plug housing Ensure that the power plug is fully inserted into the outlet Unplug the PC when not being used for a period of time Upon...

Page 17: ...ations This chapter explains basic operation methods of the PC such as how to turn the power on and off and handle storage media 1 Switching on 8 2 Switching off 10 3 Reset 12 4 Floppy Disk 14 5 CD ROM 16 6 Hard Disk 18 2 ...

Page 18: ...quipment to shock and or vibration 1 Press the power switch of the CRT display There is no display 2 Press the power switch of the PC main unit The power lamps of the PC main unit and CRT display light up green When the power is switched on the Power On Self Test POST used to check the devices inside the PC is performed Prohibited action Power switch ...

Page 19: ...main unit the CRT display is switched on simultaneously with the PC main unit In this case the power switch of the CRT display may remain in the on position thereby eliminating the need to set the switch at each operation Press the power switch of the PC main unit only when using the PC again as described in step 2 at which time the display is switched on automatically Wait about 10 seconds before...

Page 20: ...he power recovers the PC is automatically turned on and started Press F2 to enter SETUP may be displayed at this time In this case press the F2 key check the Setup items from the menu and restart the PC If the Power switch of the BIOS setup is set to Standby pressing the power switch does not switch off the PC see Section 5 Power Saving Menu in Chapter 4 BIOS Setup Do not turn off the PC while the...

Page 21: ...d Since power is not automatically turned off press the Power button to turn off the power See Section 5 Power Menu in Chapter 4 BIOS Setup Turning off the power via Windows NT 1 Click Start The Start menu appears 2 Click Shut Down The following dialog box appears 3 Check that Shut down the computer has been selected and then click Yes Turned off the system unit 2 Click Shut Down The following dia...

Page 22: ...Start and Shut Down The Shut Down Windows dialog box appears 2 Select Restart the computer and then click OK The PC is reset Point If Windows 95 98 does not respond to the keyboard or mouse reset the PC as follows 1 Press Ctrl Alt Delete The Close Program dialog box appears Follow the instructions in this dialog box Resetting the PC via Windows NT This section explains how to reset the PC via Wind...

Page 23: ...e PC is reset Resetting the PC via Windows 2000 This section explains how to reset the PC via Windows 2000 1 Click Start and Shut Down The Shut Down Windows dialog box appears 2 Select Restart and click OK The PC is reset Point The following procedure can also be used to reset the PC 1 Press Ctrl Alt Delete The Windows Security dialog box appears 2 Click Shut Down The Shut Down Windows dialog box ...

Page 24: ...recautions regarding floppy disks Do not get wet Do not open the disk shutter Do not bend or place heavy objects thereon Do not expose to magnetic force Do not drop Do not store in areas exposed to high or low temperatures Do not store in a damp or dusty area Do not overlay labels Do not get wet Mounting and dismounting a floppy disk Mounting a floppy disk 1 With the label facing left insert the f...

Page 25: ...sk 1 Confirm that the floppy disk access indicator lamp is off Point To prevent data from being destroyed do not dismount a floppy disk from the drive when the floppy disk access indicator lamp is on 2 Press the floppy disk eject button The floppy disk is ejected ...

Page 26: ...ce heavy objects thereon Clean using a dry soft cloth do not use a cleaning solution Do not get wet Do not store in areas exposed to high or low temperatures Do not store in damp or dusty areas Point CD ROMs developed from music compact disks CD are used to save PC information such as characters The term ROM stands for Read Only Memory which means that the user can only read data in the disk The P...

Page 27: ...e EJECT button The tray retracts into the PC main unit and the CD ROM is set Point When the CD ROM is set the BUSY lamp goes on When the BUSY lamp goes off proceed to the next step Pressing the EJECT button when inserting the tray does not set the tray correctly Dismounting a CD ROM To dismount a CD ROM disk confirm that the BUSY lamp is off then press the EJECT button as shown above BUSY lamp EJE...

Page 28: ... precautions regarding hard disks Do not move or subject the PC to shock and or vibration with its power on Do not expose to extreme temperature changes Do not place in areas exposed to direct sunlight or near heating units Do not store in areas subjected to shock or vibration Do not store in damp or dusty areas Do not expose to a strong magnetic field Do not disassemble or remodel Do not get wet ...

Page 29: ...nstalling Internal Options This chapter explains how to install internal options in your PC 1 Introduction 20 2 Installing Memory Modules 23 3 Installing Expansion Cards 26 4 Installing Expansion Bay Options 34 3 ...

Page 30: ...components and units of the PC are hot When installing and removing internal options turn off the power and allow the PC to cool down for about 10 minutes before starting operation Do not disassemble the power supply unit a box shaped device inside the PC Do not damage or remodel internal cables or units Because internal options are PC boards with exposed soldered sections that may be damaged by a...

Page 31: ...d slot Expansion cards extend the range of the features of the PC For example installing a SCSI card enables the use of a SCSI standard hard disk and a magneto optical disk drive Memory slot Install the memory Memory expansion increases the amount of data to be stored at one time and enhances the throughput of the PC 5 inch file bay Install 5 inch file bay options upper lower bays The usual device...

Page 32: ...er reverse the above procedure If the upper cover of the PC main unit is left removed the internal battery life will shorten Keep the duration when the upper cover is left removed at minimum requirement such as only for installing internal options Removing the front panel Remove the front panel when installing internal options in file bays Removal of the front panel is not required when installing...

Page 33: ... To prevent electric shock before installing and removing memory modules turn off the PC and connected units and unplug power cords from respective outlets To prevent electric shock fire and or malfunction install only Fujitsu brand memory modules in the PC CAUTION To prevent personal injury and or malfunction when installing and removing memory modules only remove screws from specified locations ...

Page 34: ...6 megabyte memory module Point Install a Fujitsu genuine memory module to ensure PC operation Installing an additional memory 1 Remove the upper cover 2 Push down the hooks at both ends of the slot 3 Insert the memory card into the slot Insert the memory module vertically while aligning the memory module notches and the socket keys The hooks at both ends of the slot are raised Confirm that the mem...

Page 35: ...he upper cover 2 Open thehooks out at both ends of the slot and remove the memory module Point Note that opening the hooks out forcefully causes the memory card to pop out of the slot and may cause a malfunction 3 Attach the upper cover ...

Page 36: ...from the top When an expansion card using a serial port such as a modem card is installed change the duplicated serial port to Not used in the BIOS setup see Setting the serial parallel ports in Section 3 Detail Menu in Chapter 4 BIOS Setup WARNING To prevent electric shock before installing and removing expansion cards turn off the PC and connected units and unplug power cords from respective out...

Page 37: ...expansion cards read the following descriptions Expansion cards for PCI bus Plug Play compatible cards When PCI bus expansion cards are installed resources are set automatically Card installation procedures differ depending on the operating system Card installation procedure For PCs using Windows 95 98 see Expansion card installation procedure for a PC using Windows 95 98 For PCs using Windows NT ...

Page 38: ...stalled Plug Play compatible End The expansion card is ready for use Turning on the PC after installing the expansion card sets the device drive and resources automatically See Installing an expansion card subsequently described in this section Plug Play incompatible cards Resources for Plug and Play incompatible cards must be set separately after installation Card installation procedures differ d...

Page 39: ...on card subsequently described in this section Lock the resources For the allocation procedure see the manual included with the expansion card See the manual included with the expansion card For the setup procedure see the manual included with the expansion card Is the expansion card to be installed Plug Play compatible Point A device driver selected by the Plug Play function has already been regi...

Page 40: ... status replace the disk with the boot disk then enter the following character string and press the Enter key The ICU is started Point Do not remove the Plug and Play kit for MS DOS R ICU R1 21 disk 1 from the floppy disk drive when using the ICU Use the keyboard for all ICU operations Do not set the PCI devices to Disabled with the ICU The devices may not be reset to Enabled 4 Set up the resource...

Page 41: ...the retaining metal bracket in the direction of arrow 1 and remove the bracket in the direction of arrow 2 3 Slide the motherboard for installing a small expansion card Raise the lever about 90 degrees and pull out the motherboard 4 Remove the slot cover Remove the screw to remove the retaining metal bracket then remove the slot cover to install the expansion card 5 Insert the expansion card into ...

Page 42: ...led Firmly insert the motherboard and hold it down with the lever 8 Install the retaining metal bracket at the side for installing a large expansion card Insert the hooks of the retaining metal bracket into the groove at the front of the PC main unit then attach the metal bracket Secure the metal bracket with the screw removed in step 2 9 Attach the upper cover Lever Label ...

Page 43: ...ng system to No Some option cards may not be recognized depending on the type of option card For display cards For Windows 95 98 models When using with a video card installed into the PCI slot delete the ATI mach64 display driver before installation as follows 1 Click Start Setting and Control Panel 2 Double click Add and Remove the Application The Add and Remove Programs Property dialog box appea...

Page 44: ...ra DMA 33 can be used by setting it to Ultra DMA 33 To connect a hard disk not supported by Ultra DMA 33 be sure to set the DMA to OFF If the PC is used while the DMA is set to ON by mistake it may malfunction and data may be lost Consult with the user s guide that comes with the hard disk to check whether the additional hard disk supports Ultra DMA 33 On the secondary IDE side Ultra DMA 33 is not...

Page 45: ...ction install only Fujitsu genuine internal options in the PC expansion bay CAUTION To prevent personal injury and or malfunction remove screws only from the locations specified when installing internal bay options in or removing them from the expansion bay To prevent injury and or malfunction do not touch any components in locations on the PC board that are not mentioned in any of the relevant do...

Page 46: ...able select 2 If retaining metal brackets are mounted on both sides of the internal hard disk to be replaced remove them Remove the screws 4 to remove the retaining metal brackets 3 Remove the upper cover 4 Disconnect the hard disk cables Disconnect the power cord and flat cables connected to the hard disk 5 Remove the retaining metal bracket Remove the screw one then remove the retaining metal br...

Page 47: ... 2 and then sliding it again in the direction of arrow 3 Then secure the retaining metal bracket with the screw that was removed in step 5 8 Connect the cables to the hard disk Reconnect the power cord and flat cables that were disconnected in step 4 Be sure to connect the flat cables to the connector with the MASTER marking To prevent malfunction be sure to place the cables back in their original...

Page 48: ...stall an IDE standard internal option Set the master slave and cable selection To install a SCSI interface internal option Set the SCSI ID 2 If retaining metal brackets are mounted on both sides of the internal hard disk to be installed remove them Remove the screws four to remove the retaining metal brackets 3 Remove the upper cover 4 Remove the front panel The front panel does not need to be rem...

Page 49: ...Secure the internal option with the four screws that were removed in step 2 To install a magneto optic disk drive Install the magneto optic disk drive in position 1 in the figure To install a hard disk Install the hard disk drive in position 2 in the figure Use the blue screws accompanying the internal options to secure the hard disk 8 Install the internal option in the PC main unit Slide the inte...

Page 50: ...stall a SCSI interface internal option Connect the flat cable to the SCSI card in the expansion slot To install a floppy disk drive Connect the flat cable to the expansion card of the internal floppy disk drive in the expansion slot 10 Connect the power cord Connect the unused power cord to the connector of the installed internal option Connected to the riser board Connected when set to the slave ...

Page 51: ... in the figure 12 Attach the upper cover 13 Use BIOS setup to configure the internal option To configure the installed IDE standard internal option use the main menu of BIOS setup see Section 2 Main Menu in Chapter 4 BIOS Setup Point To remove the internal option reverse the above cited procedure Rear of the panel 3 5 inch blank panel Hook Bend the hook inward ...

Page 52: ...rd disk or magneto optic disk drive 1 Configure the internal option See the manual accompanying the internal options to configure the following items To install an IDE standard internal option Set the master slave and cable select To install a SCSI interface internal option Configure the SCSI ID 2 Remove the upper cover 3 Remove the front panel 4 Remove the blank panel for installing the internal ...

Page 53: ... disk drive to the master connector and the other internal option to the slave connector However to install a hard disk connect the hard disk to the master connector and connect the magneto optic disk drive to the slave connector To install a SCSI interface internal option Connect the flat cable to the SCSI card in the expansion slot To install a floppy disk drive Connect the flat cable to the exp...

Page 54: ...he front panel Install or remove the blank panel as required Point To install a 3 5 inch floppy disk drive or magneto optic disk drive install the accessory expansion bay panel to the front panel by screws Rear of the panel 5 inch blank panel Hook Bend the hook inward 11 Attach the upper cover 12 Use BIOS setup to configure the internal option To configure the IDE standard installed internal optio...

Page 55: ...apter describes how to perform BIOS setup when installing an optional product or setting power savings mode 1 Preface 46 2 Main Menu 49 3 Detail Menu 53 4 Security Menu 63 5 Power Menu 70 6 Boot Menu 76 7 Info Menu 79 8 Exit 81 4 ...

Page 56: ...not used When a message requesting BIOS setup is displayed When another Operating System OS is used Point Contents selected in BIOS setup are stored in the PC internal memory called CMOS RAM which stores recorded contents using batteries If an error message indicating BIOS setup is displayed when the PC is turned on or rebooted even if BIOS setup is completed correctly the setup contents will not ...

Page 57: ...Used to display the Exit menu If the screen displays a submenu the previous screen is returned Used to display submenus of items marked When the Esc key is pressed while a submenu is displayed the screen returns to its menu Used to restore the current setup values and to end the setup operation Used to move the cursor between hours minutes and seconds while the system time is set up F1 Help Select...

Page 58: ...tility screen includes the following menus under which setup items are listed For details on menus and setup items see the following sections Menus Main menu Used to set up the date and time and drives Advanced menu Used to set up port addresses Security menu Used to set up the computer so as to be accessible to specific users Power menu Used to set up power savings mode Boot menu Used to set up t...

Page 59: ...e IDE Secondary Master CD ROM IDE Secondary Slave None Language English US Item Specific Help Adjust calendar clock Tab Shift Tab or Enter selects field Details on setup items System Time Set the time Enter a numeric value in the order of hours minutes seconds in the 24 hour system 00 00 00 to 23 59 59 System Date Set the date Enter a numeric value Point System Time and System Date do not have to ...

Page 60: ...ROM drive is connected LS 120 Select when a super disk is connected Other ATAPI Select when any other ATAPI device is connected Point To change the type select with the space key Usually select Auto If any other value is selected set a correct value supported by the connected device otherwise the computer may not access the device correctly For details consult the manual included with the device F...

Page 61: ...r Hard Disk only when a hard disk unit is mounted Disabled Initial value LBA mode is disabled Enabled LBA mode is enabled Point When LBA mode is enabled the connected hard disk must support LBA If LBA MODE Control is changed after the hard disk is formatted the computer may not access the hard disk correctly Do not change this item after the hard disk is formatted Transfer Mode This item sets data...

Page 62: ...the user can select a desired transfer mode Disabled Initial value DMA transfer is disabled Multiword DMA 1 2 Ultra DMA 0 1 2 Select a desired multiword DMA or ultra DMA 33 transfer mode A larger number indicates a higher transfer rate Language Select the language used for BIOS setup English US Initial value The BIOS setup utility is displayed in English Japanese JP The BIOS setup utility is displ...

Page 63: ...ce configurations from the OS Plug Play function No Initial value The device configurations are not protected from the Plug Play function Yes The device configurations are protected from the Plug Play function F1 Help Select Item Space Change Value F9 Setup Defaults ESCExit Select Menu Enter Select Sub Menu F10Save and Exit PhoenixBIOS Setup Utility Main Advanced Security Power Boot Info Exit Plug...

Page 64: ...value 3F8 to 3FF Interrupt This item appears when Serial Port 1 is Enabled Set the interrupt request of serial port 1 IRQ3 IRQ4 IRQ10 IRQ11 Initial value IRQ4 Serial Parallel Port Configurations This item sets the I O address of the serial and parallel ports and has submenus Move the cursor to this item and press the Enter key to display a submenu as shown below F1 Help Select Item Space Change Va...

Page 65: ...2 is Enabled Set the I O address of serial port 1 3F8 to 3FF 2F8 to 2FF 3E8 to 3EF and 2E8 to 2EF Initial value 3F8 to 3FF Interrupt This item appears when Serial Port 2 is Enabled Set the interrupt request of serial port 1 IRQ3 IRQ4 IRQ10 Initial value IRQ3 Point Some combinations of I O address and interrupt requests are not available Parallel Port This item sets the I O port address and interru...

Page 66: ...errupt This item appears when Parallel Port is Enabled Set the interrupt request of the parallel port IRQ5 IRQ7 Initial value IRQ7 DMA Channel This item appears when Mode is ECP Set a DMA channel used to connect an ECP standard peripheral unit DMA 1 DMA 3 Initial value DMA 1 Keyboard Mouse Features This submenu is used to set up the keyboard and mouse Move the cursor to this item and press the Ent...

Page 67: ...8 APM mode and Windows 2000 On Windows 98 ACPI mode and Windows 2000 An exclamation mark is added to PS 2 Compatible Mouse Port USB Legacy Emulation This item set whether the USB keyboard and mouse are usable on OSs not supporting USB such as Windows NT Disabled The USB keyboard and mouse cannot be used on OSs not supporting USB Auto initial value If the PC is booted with either a USB keyboard or ...

Page 68: ...f the secondary ID interface are freed and all devices connected to the secondary IDE interface are disabled Both Initial value Both the primary secondary IDE interfaces are enabled Sound Controller This item sets whether the built in sound bus is enabled Disabled The built in sound bus is disabled and resources are freed Enabled Initial value The built in sound bus is enabled F1 Help Select Item ...

Page 69: ...r card is used when another PCI video card is mounted otherwise the AGP adapter on the mother board is used AGP Initial value The AGP adapter on the mother board is used AGP Aperture Size This item sets the aperture size used by the AGP video controller 8MB 16MB 32MB 64MB 128MB 256MB Initial value 64MB F1 Help Select Item Space Change Value F9 Setup Defaults ESCExit Select Menu Enter Select Sub Me...

Page 70: ...sor serial number control utility is enabled on Windows 98 NT 2000 only On other OSs enable or disable the function in this item CPU Features This submenu is used to set up the CPU Move the cursor to this item and press the Enter key to display a submenu as shown below F1 Help Select Item Space Change Value F9 Setup Defaults ESCExit Select Menu Enter Select Sub Menu F10Save and Exit PhoenixBIOS Se...

Page 71: ...generated Disabled Event logging is disabled Enabled Initial value Event logging is enabled Event Logging Configurations This submenu is used to set up event logs Move the cursor to this item and press the Enter key to display a submenu as shown below F1 Help Select Item Space Change Value F9 Setup Defaults ESCExit Select Menu Enter Select Sub Menu F10Save and Exit PhoenixBIOS Setup Utility Main A...

Page 72: ...g in the submenu Mark DMI Events as Read Pressing the Enter key makes all DMI event log already read None of the events logged before pressing the Enter key is displayed Mark DMI Events as Read Pressing the Enter key make Extended CHS Translation Disabled Extended CHS translation is not used Enabled Select this item when Windows 95 98 NT 200 is used Point Make sure that this item is correctly set ...

Page 73: ...sword is set Disabled The password jumper is set to Disabled and passwords are disabled F1 Help Select Item Space Change Value F9 Setup Defaults ESCExit Select Menu Enter Select Sub Menu F10Save and Exit PhoenixBIOS Setup Utility Main Advanced Security Power Boot Info Exit Supervisor Password Is Disabled User Password Is Disabled Set Supervisor Password Enter Set User Password Enter Set User Passw...

Page 74: ...s the Power switch to turn the PC off After waiting at least ten seconds turn the power on again and enter the correct password If Disabled is selected for Password on Boot and Supervisor is selected for Floppy Disk Access after Set Supervisor Password is set every user is regarded as a general user and the floppy disk cannot be accessed Set User Password Length This item appears when Supervisor P...

Page 75: ...rd disk drive All Initial value Any user can boot the OS from a device other than a hard disk drive Supervisory Only If Password on Boot has been set only the supervisor can boot the OS from a device other than a hard disk drive If Password on Boot is not set or the PC is in automatic wakeup mode users cannot boot the OS from a device other than a hard disk drive Floppy Disk Access This item appea...

Page 76: ...word and press the Enter key A password entry window appears 2 Enter a password not exceeding 16 digits The password can contain alphanumeric characters The entered characters are not displayed and appears The minimum length of user passwords can be set in Set User Password Length 3 After entering a password press the Enter key The cursor moves to the Enter New Password field and the utility reque...

Page 77: ...hen appears 7 Select Yes and press the Enter key The settings are saved 8 Press the Power switch to turn off the power Point Turn off the power while BIOS Setup is displayed If the power is turned off after BIOS Setup has ended password settings are invalid 9 Set the jumper switch of the personal computer Change jumper switch JP5 from 2 3 to 1 2 on the computer For the location of jumper switch JP...

Page 78: ...ser attempts to run the BIOS setup utility Enter a password and press the Enter key Front JP5 jumper switch 1 2 Enables a password 2 3 Disables a password 1 2 3 1 3 After Set Supervisor Password is set the computer displays a password entry window when the user attempts to run the BIOS setup utility Enter a password and press the Enter key Point If the user enters an incorrect password three times...

Page 79: ...sword move the cursor to Set Supervisor Password or Set User Password and press the Enter key When the supervisor password is deleted the user password is also deleted Point A user can delete the password only when the length of the user password is set to 0 Otherwise a message is displayed to indicate that the number of characters for the user password is insufficient ...

Page 80: ...abled ACPI Features Item Specific Help Customized Alter each settings individually Maximum Power Savings Minimize power consumption Maximum Performance Maximize performance Disabled The feature is disabled APM OS override this setting ACPI OS ignores this setting Details on setup items Power Savings This item sets the level of the power savings mode Disabled Initial value for Windows 95 98 2000 mo...

Page 81: ...ging the hard disk to the power savings mode and for stopping the motor Point This function requires a hard disk unit supporting power savings The hard disk mounted on this personal computer supports power savings Regardless of this setting it takes 10 minutes or more for some hard disks to be changed to the power savings mode Set the time setting to more than 10 minutes when the user sets the dis...

Page 82: ...abled The system will wake up when internal LAN Device receives a magic packet in Suspend mode or Power off Disabled The feature is disabled ACPI OS ignores this setting Power Switch Mode Set whether to enter power savings mode or to turn off the power when the Power switch is pressed Power Off Initial value The computer is turned off when the Power switch is pressed Standby The computer enters th...

Page 83: ...m may affect the PC such as the PC being switched on or switched from the standby mode The setting of this item is not effective on Windows 95 98 2000 Wake up on PCI PME This item sets whether to turn on the power or to return it from Standby mode when a PCI extension card issues a PME signal Disabled Initial value The computer is not turned on or returned from Standby mode when a PME signal is is...

Page 84: ... by APM supporting OSs at which time the values set by the BIOS setup utility are always used Enabled Initial value Enables suspend mode or power off by APM supporting OSs Point If Windows 95 or Windows 98 is used and this item is set to Disabled the automatic power off function does not work when you shut down the PC The message The computer is ready for shut down appears at the same time Turn th...

Page 85: ...uspend to RAM is Selected as Sleep state for ACPI Disabled ACPI function is disabled ACPI Features This item sets ACPI features using a submenu Move the cursor to this item and press the Enter key to display a submenu as shown below Standby mode This item sets the standby mode for operating systems supporting ACPI S1 Initial value Sets the standby mode to S1 CPU stop S3 Sets the standby mode to S3...

Page 86: ...Defaults ESCExit Select Menu Enter Select Sub Menu F10Save and Exit PhoenixBIOS Setup Utility Main Advanced Security Power Boot Info Exit QuickBoot Enabled Boot time Diagnostic Screen Disabled Preboot Execution Environment Disabled Delay Time for ATA ATAPI Drive 3 seconds Boot Device Priority Item Specific Help Enabled Some diagnostic tests may be skipped while booting to speed up Disabled All dia...

Page 87: ...ed Initial value Starts the computer from a network server If the computer is rebooted after this item is set to Enabled PXE is added to Boot Device Priority Point To boot from the network server an installation server system conforming to Network PC System Design Guidelines Version 1 0b is required Delay Time for ATA ATAPI Drive This item sets the wait time until the computer automatically identi...

Page 88: ...to a lower priority when the key is pressed Details of each item are explained below 1 FUJITSU MPDXXXXAT PM This item displays the name of the hard disk drive that is connected If the hard disk drive has been replaced the displayed name changes 2 Bootable Add in Cards This item indicates cards that can be connected to bootable devices but do not support the BIOS boot specification BBS F1 Help Sele...

Page 89: ... area available for BIOS This area cannot be used as UMB CPU Displays the type of CPU on this computer F1 Help Select Item Space Change Value F9 Setup Defaults ESCExit Select Menu Enter Select Sub Menu F10Save and Exit PhoenixBIOS Setup Utility Main Advanced Security Power Boot Info Exit BIOS Version 1 XX BIOS Date xx xx 1999 BIOS Area E800h FFFFh CPU Type Pentium III processor CPU Speed 550MHz L1...

Page 90: ... size RAM mounted on the computer Memory Slot 1 2 Detects and displays the type of memory mounted on each memory slot A slot with no memory mounted is indicated as Not used ECC This item sets whether to perform memory error check ECC mode Disabled Memory check is disabled Error correction enabled The system detects for a 2 bit error on memory and corrects a 1 bit error on memory in ECC mode ...

Page 91: ...d to reset to standard setup values Select Exit with the or key to display the Exit menu F1 Help Select Item Space Change Value F9 Setup Defaults ESCExit Select Menu Enter Select Sub Menu F10Save and Exit PhoenixBIOS Setup Utility Main Advanced Security Power Boot Info Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System S...

Page 92: ...card Changes This item loads values before change from the CMOS RAM to all setup items and discards all changes Press the Enter key to display the message shown below Select Yes and press the Enter key Setup Confirmation Load previous configuration now Yes No Setup Confirmation Load default configuration now Yes No Exit Discarding Changes This item exits the BIOS setup utility without saving chang...

Page 93: ...Chapter 5 Troubleshooting This chapter explains the procedure to follow if the computer does not operate as expected 1 Error Messages 84 2 Troubleshooting 88 5 ...

Page 94: ...extended RAM module error is expected Replace with another extended RAM module and determine whether the error recurs If the error recurs contact a dealer or the Fujitsu service center Confirm that the extended RAM module is mounted properly and is a Fujitsu product If the error recurs contact a dealer or the Fujitsu service center contact a dealer or the Fujitsu service center Set the MAIN switch...

Page 95: ...splayed contact a dealer or the your local distributor If the message is still displayed contact a dealer or the your local distributor If the message is still displayed contact a dealer or the your local distributor This message is displayed if an invalid BIOS setup value is defined to boot the system the power is turned off during boot or the computer is rebooted three or more times in the same ...

Page 96: ...y disk other then a system disk is set in the floppy disk drive Remove the floppy disk and press any key OS cannot be found Confirm that the drive is correctly set at BIOS setup or the OS is installed in the specified drive The LAN cable is not correctly connected Connect the LAN cable correctly The IP address required to boot the PC was not obtained Set the boot server correctly or set Boot from ...

Page 97: ...tension cards If the error message is still displayed the PC may be faulty Contact the Fujitsu service center or a dealer Error Message An error occurred when the memory speed was unclear An error occurred when a memory is inappropriate for the system bus clock Description and necessary action When the system bus clock is 100MHz a memory whose speed is unclear is mounted Power off the system and t...

Page 98: ...display unit connected to the outlet See 2 Connection in Chapter 1 Installation to connect the power cable correctly WARNING Before connecting cables turn off the power to prevent electric shock Are the brightness and contact variable resistors on the CRT display unit adjusted correctly Adjust the screen image using the brightness and contact variable resistors The screen flickers Is there any str...

Page 99: ...ove Is the mouse connected correctly See 2 Connection in Chapter 1 Installation to connect the display cable correctly Troubleshooting information on Windows 95 98 The entire Windows 95 98 programs are frozen during the execution of an application First press the Ctrl alt Delete keys to end the application If the application cannot be terminated press the Ctrl Alt Delete key twice to reboot the co...

Page 100: ...le click on the System icon 3 Click on the Device manager tab and confirm that the SCSI controller is defined If not defined click on the Hardware icon in the Control Panel window to detect a SCSI card and install the driver Is the SCSI unit turned on before the computer is turned on If the computer is turned on before the SCSI unit is turned on the SCSI unit cannot be identified If an error recur...

Page 101: ...Appendix This appendix explains how to clean the PC and provides PC main unit specifications 1 Name and Function of Each Component 92 2 Standard Specifications 98 3 Cleaning Method 105 4 Supplement 107 ...

Page 102: ...be controlled Headphone terminal Connect a headphone USB connector Connect the USB device Keep the cover closed when not used Power lamp The lamp comes on while the PC main unit is on Hard disk access indicator lamp The lamp comes on while accessing a hard disk Floppy disk access indicator lamp The lamp comes on while accessing a floppy disk Floppy disk drive Mount a floppy disk in this drive to w...

Page 103: ...CD ROM or playing a music CD EJECT button Press this button to mount or dismounta CD ROM or a music CD This button can be use while the PC main unit is on 5 inch blank panel Remove this panel to add a 5 inch internal option CD ROM drive Use this drive to read a program from a CD disk or play a music CD Power switch Press this switch to turn on the PC main unit the system into the standby status or...

Page 104: ...thin the PC main unit is ventilated through these holes Keep them free Inlet Connect the power cord of the PC main unit LINE OUT terminal Connect the input terminal of audio equipment SPK OUT terminal Connect the speakers LINE IN terminal Connect the output terminal of audio equipment Power switching switch ...

Page 105: ...nnector NETWORK Connect the LAN cable CRT connector MONITOR Connect the CRT cable 2 1 Parallel connector PRINTER Connect the printer cable It is also called a parallel port Keyboard connector KEYBOARD Connect the keyboard cable Mouse connector MOUSE The heat within the PC main unit is ventilated through these holes Keep them free DVI Connect Digital Video Interface Serial connector SERIAL PORT1 SE...

Page 106: ...al hard disk 5 inch expansion bays 2 Install 5 inch expansion bay options such as CD ROM drive and 5 inch floppy disk drive To install a 3 5 inch expansion bay option a retaining metal bracket is required Motherboard The CPU and DIMM slot are installed It controls the main functions of the PC Internal hard disk IDE standard hard disk You can replace it with a hard disk with larger capacity Power s...

Page 107: ...per cover is left removed at minimum requirement such as only for installing internal options Secondary IDE connector Primary IDE connector Connect the hard disk for starting the operating system Position of pin 1 DIMM slot Insert a memory module The slots are placed in the order of DIMM1 and DIMM2 from the right Expansion slot Insert various option cards to extend the functions of the PC The slot...

Page 108: ... 2 20 4GB Ultra DMA Optional ATI Rage XL AGP X2 Integrated 8 MB SDRAM Crystal 4281 4297A Integrated PCI VGA SVGA D SUB 15 pin 2 ports 4 pins One of the ports is on the front PS 2 type Mini DIN 6 pin PS 2 type Mini DIN 6 pin Asynchronous RS 232C x 2 D SUB 9 pin Conforming to Centronics D SUB 25 pin Intel 82559 100 BASE TX 10 BASE T WAKEUP ON LAN function provided Front Microphone input headphone ou...

Page 109: ...al dimensions Use environment DESKPOWER 5000 5 Rear 3 5 inch hard disk standard feature Front center 3 5 inch floppy disk drive standard feature Front upper 3 5 inch expansion bay Front middle 5 inch expansion bay CD ROM installed as an option Front lower 5 inch expansion bay 100 230 VAC 50 60Hz Up to 145 W About 12 kg 415 mm 440 mm 139 mm W D H Temperature 10 to 35 C humidity 20 to 80 RH ...

Page 110: ...ps 10Mbps Star type 100m Depends on the hub unit 2 1 To successfully operate the network at 100 Mbps use an unshielded twisted pair cable UTP with a data grade of category 5 or higher If a cable classified as category 3 is used data is lost 2 The hub unit is a concentrator of 100BASE TX 10BASE T Sound specifications LAN adapter specifications Product name Interrupt request level Sampling rate Exte...

Page 111: ... Free Free I O 0200h to 0207h 02F8h to 02FFh 0378h to 037Fh 0388h to 038Bh 03B0h to 03BBh 03C0h to 03DFh 03F8h to 03FFh Status Joystick Serial port COM2 Parallel port Sound card Display adapter Display adapter Serial port IRQ 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Status System timer Keyboard Slave IRQ controller Serial port COM2 Serial port COM1 Free Floppy disk Parallel port LPT1 Real time clock ...

Page 112: ...NC Not connected 6 RD Input Receive data 7 NC Not connected 8 NC Not connected Pin no Signal name Direction Description 1 RED Output Red output 2 GREEN Output Green output 3 BLUE Output Blue output 4 NC Not connected 5 to 8 GND Ground 9 5V 5V 10 GND Ground 11 NC Not connected 12 SDA Input output Data 13 HSYNC Output Horizontal synchronous signal 14 VSYNC Output Vertical synchronous signal 15 SCL I...

Page 113: ...n 1 STROBE Input output Strobe 2 DATA0 Input output Data0 3 DATA1 Input output Data1 4 DATA2 Input output Data2 5 DATA3 Input output Data3 6 DATA4 Input output Data4 7 DATA5 Input output Data5 8 DATA6 Input output Data6 9 DATA7 Input output Data7 10 ACK Input Acknowledge 11 BUSY Input Busy 12 PE Input Out of paper 13 SELECT Input Select 14 AUTOFD Output Automatic feed 15 ERROR Input Error 16 INIT ...

Page 114: ...4 Keyboard connector Pin no Signal name Direction Description 1 DATA Input output Data 2 NC Not connected 3 GND Ground 4 VCC Power supply 5 CLK Input output Clock 6 NK Not connected 6 4 2 5 3 1 Pin no Signal name Direction Description 1 DATA Input output Data 2 NC Not connected 3 GND Ground 4 VCC Power supply 5 CLK Input output Clock 6 NK Not connected 6 4 2 5 3 1 Mouse connector ...

Page 115: ...iodically vacuum dust around ventilation holes with a vacuum cleaner to prevent the blocking of ventilation holes by dust Cleaning the keyboard Wipe the keyboard with a soft dry cloth Cleaning a CD ROM Wipe the CD ROM disk proceeding from the center to the rim with a soft dry cloth If necessary use a damp cloth followed by a soft dry cloth Cleaning the mouse Use a soft dry cloth If the ball does n...

Page 116: ...e attach the ball and back cover Cleaning a floppy disk drive The head component for reading and writing data of a floppy disk drive becomes dirty after extended periods of use thereby preventing efficient data reading or writing operations Use the cleaning disk to clean the head every three months For Windows 9X NT model Mount the cleaning disk in a disk drive Enter a disk access command such as ...

Page 117: ...e PC or turned on after the PC power is turned on the display screen may remain blank The PC does not support to connect both of analog display and digital simultaneously Use either of them When digital display is used set the resolution to up to 1024 X 768 The PC does not support the resolution more than this value Display disturbed when the screen mode is changed The screen display may experianc...

Page 118: ... off the PC power and install the display card Replacing the display If the display is replaced with a different type of display especially a liquid crystal dispaly a display error such as blank screen may occur If so replace the display according to the following procedure Windows 95 98 2000 1 Set the resolution to 640 x 480 before replacement of the display 2 Set the refresh rate to the adapter ...

Page 119: ... Power Management Properties and set Never for both System Standby and Turn off Monitor Power Windows 2000 model When a display that does not support the power save mode is used open to Power Options Properties and set Never for both System Standby and Turn off monotor About USB Windows 95 98 2000 USB stands for Universal Serisl Bus which standardizes mouse keyboard printer modem and speaker inter...

Page 120: ...Use a Fujitsu supplied cable to minimize network trouble 100BASE TX Unsealed twisted paired cable UTP at category 5 or a higher data grade 10BASE T UTP at category 3 4 or 5 data grade Point The Standard equipment LAN of this PC automatically adjusts to the network speed If the network speed changes for example because of hub unit replacement use an adequate data grade cable compatible with the spe...

Page 121: ...ction are used under Windows 98 2000 connect the mouse connector on the USB keyboard If the mouse is connected to the mouse connector on the PC the mouse may not operate when Windows 98 is started in safe Mode Restartup after installing LANDDesk Client manager 6 0 Windows 95 98 NT model Restart the PC after a while on the Setup Completion screen that is displayed when installation is completed Oth...

Page 122: ...antech 21 The Computer Centre Singapore 128388 Tel 65 776 0688 Fax 65 776 0788 Fujitsu PC Asia Pte Ltd Malaysia Branch 8th Floor Wisma Damansara Jalan Semantan 50490 Kuala Lumpur Malaysia Tel 603 253 3997 Fax 603 253 4245 Website www fujitsu pc asia com ...

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