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- Frontier DE100 Operation Guide -

7-13

When an Error Occurs

7

TROUBLESHOOTING

7.1.3  Cannot Clear the Displayed Error

If an error is displayed that cannot be cleared, follow the steps below to restart the printer.

1. 

Check that the printer’s power light is on.

2. 

Press the Power switch to turn OFF the printer.

The printer’s power light turns off.

If the printer cannot be turned OFF, go to Step 3 in “If the error cannot be cleared” described 

below.

3. 

Press the Power switch to turn ON the printer.

The power light turns on.

■  If the error cannot be cleared

If the printer cannot be turned OFF by pressing the power switch or if switching the printer OFF/

ON does not clear the error, restart this product by following the procedure below.

1. 

Check that the printer’s power light is on.

2. 

Press the Power switch to turn OFF the printer.

The printer’s power light turns off.

3. 

Disconnect the power cord from the printer and wait 10 seconds.

4. 

Connect the power cord to the printer.

5. 

Press the Power switch to turn ON the printer.

The power light turns on.

Note: If the error persists even after restarting, contact service support.

Summary of Contents for Frontier DE100

Page 1: ...Frontier DE100 Operation Guide DE100UMV30E 3rd Edition...

Page 2: ...must be observed The precautions must be followed to avoid damage to or malfunction of this product Note Contains important information on the operation of this product Indicates the reference pages f...

Page 3: ...ndows 8 1 Microsoft Windows 10 This document refers to each of the above operation systems as Windows 7 Windows 8 Windows 8 1 and Windows 10 respectively These are collectively referred to as Windows...

Page 4: ...could possibly result in serious injury or even death due to incorrect handling CAUTION This symbol indicates information that if ignored could possibly result in bodily injury or damage to property...

Page 5: ...manual If you hold any other areas the printer may fall or your fingers could be trapped and damaged when placing the printer See the following for more information on lifting the printer 8 2 Notes o...

Page 6: ...TION Do not climb on the printer and do not place any heavy objects on the printer If it falls or breaks an injury could occur When moving the printer turn it off unplug the power cable from the elect...

Page 7: ...und the edge of the plug which could cause a short circuit and a fire When unplugging the power cable from the electrical outlet grasp the plug itself and not the cable The cable could be damaged or t...

Page 8: ...observe this precaution could result in bloodshot eyes or mild inflammation If you notice any abnormalities consult a physician immediately If ink enters your mouth consult a physician immediately Do...

Page 9: ...lowing page is provided with a caution label concerning safety During operation or maintenance of machine take all due precautions to avoid burns or other personal injury Caution Labels indicated with...

Page 10: ...puter being used the printer stops printing temporarily however this is not a malfunction This problem does not normally occur for Windows 7 or later The printer and the computer are communicating Do...

Page 11: ...ure sufficient airtightness select a case with a rubber gasket between the box and lid Important Do not wet the paper Notes on Printing Make sure that the leading edge of the paper is perpendicular to...

Page 12: ...ound the ink supply port so be careful not to get any ink on the surrounding area when removing the cartridges Do not touch the green chip IC chip on the ink cartridge Doing so may affect normal opera...

Page 13: ...tions from another application Maintenance Tool This software allows you to perform adjustment and maintenance operations such as checking the printer s status making settings performing head cleaning...

Page 14: ...etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability This product is not intended f...

Page 15: ...r losses resulting from operation of this product We will under no conditions be liable for any damages or losses resulting from operation of this product in any way other than described in this manua...

Page 16: ...nce at his her own expense Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may...

Page 17: ...ailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business users should contact their sup...

Page 18: ...Waste to Authorized Recycler Never sell the e waste to any unauthorized agencies scrap dealers E Waste should be segregated from household and other wastes Never throw E Waste in bins as part of house...

Page 19: ...1 2 Rear 1 3 1 3 Roll paper feeder 1 4 1 4 Print head unit 1 5 1 5 Spindle Unit 1 5 1 6 Light 1 6 1 7 Tray optional 1 7 1 8 Power ON OFF 1 8 Chapter 2 Printer Driver 2 1 System Requirements 2 2 2 1 1...

Page 20: ...6 Chapter 5 Replacing Consumables 5 1 Replacing Paper 5 2 5 1 1 Notes When Replacing Paper 5 2 5 1 1 1 Special Paper 5 2 5 1 2 How to Replace 5 2 5 1 2 1 Preparing to Replace Paper 5 2 5 1 2 2 Record...

Page 21: ...ou cannot print because the printer does not work 7 26 7 3 2 The printer sounds like it is printing but nothing prints 7 27 7 3 3 Problems when Cutting Paper 7 27 7 3 4 The prints are not what you exp...

Page 22: ...xxii Frontier DE100 Operation Guide Table of Contents...

Page 23: ...Frontier DE100 Operation Guide 1 1 1 Product Description 1 Product Description Chapter...

Page 24: ...se the print currently being printed 4 Status Display Light Indicates when the printer s status is normal or if an error has occurred 5 Ink Light 1 6 Light Page 1 6 6 Cartridge Cover Left Open when re...

Page 25: ...er located between the scrap paper box and the roll paper feeder 13 Roll Paper Feeder Pull it to the front when removing the spindle unit 1 2 Rear 1 2 3 4 5 6 7 1 Exhaust Vent Exhausts air used to coo...

Page 26: ...his is used to clear a paper jam 9 Jam Release Handle Side This is used to clear a paper jam 1 3 Roll paper feeder 2 3 1 1 Inner Edge Guide Matches the width of the roll paper 2 Spindle Unit Loads the...

Page 27: ...th too much force 2 Ink Tube This should be removed when replacing the gutter block or clearing a paper jam 3 Gutter Block Receives the ink wasted to the exterior of the prints 1 5 Spindle Unit 2 1 3...

Page 28: ...ON No paper Paper end A paper related error occurred Flashing A paper jam occurred OFF No error 4 Maintenance Cartridge Light Indicates the status of the maintenance cartridge ON The maintenance cart...

Page 29: ...ects the prints 2 Attachment It is an attachment for accumulating prints with a feed length of 152 mm and a width of 102 mm 4 x 6 in 3 Bracket Secures the tray to the printer 4 Screws x2 Secure the br...

Page 30: ...1 8 Frontier DE100 Operation Guide Power ON OFF 1 8 Power ON OFF 1 Press the Power switch for two seconds The printer is turned ON or OFF...

Page 31: ...Frontier DE100 Operation Guide 2 1 2 Printer Driver 2 Printer Driver Chapter...

Page 32: ...uirements Windows Operating system Windows 7 Professional SP1 32 64bit Windows 7 Ultimate 32 64bit Windows 10 32 64bit Recommended PC specifications Conneting 1 to 2 CPU Intel Core i5 650 3 2 GHz or b...

Page 33: ...always log out and then log back in as a different user when switching user accounts Do not switch user accounts while printing If you switch to a different user account while printing when logged in...

Page 34: ...restart After the restart the printer driver Notification Message and Maintenance Tool become available for use 6 Connect the computer to the printer with a USB cable After you connect the computer to...

Page 35: ...uter Management screen opens 2 Select Computer Management Local System Tools Task Scheduler Task Scheduler Library FUJIFILM DE100DriverPackage task is displayed on the Computer Management screen 3 Sel...

Page 36: ...p wizard has completed appears 4 Click the Close button 5 Restart the PC Once the PC has restarted the printer driver notifications and maintenance tools can be used 6 Connect the computer to the prin...

Page 37: ...Tool from your computer to perform adjustment and maintenance operations such as checking the printer s status making settings performing head cleaning and so on 2 3 1 Printer Driver Screen Display M...

Page 38: ...Size for borderless printing See 3 2 2 Borderless Printing Page 3 20 for more details on the borderless printing Orientation Click Portrait or Landscape to select the print direction Make sure you mat...

Page 39: ...ings 2 Printer Driver 2 3 2 2 Color Management screen Setting Item Explanation Mode Manual Setting Select the color adjustment method used when printing See 3 2 1 Color Correction Page 3 15 for more d...

Page 40: ...plication software Select this if the application s ICM settings have been enabled and the print results are not as you expected This does not normally need to be selected DPI Conversion Method Select...

Page 41: ...t the number of copies Pages Set the print range Paper Size Set the paper size used for printing Paper sizes not in the list can be registered to User Defined See 3 2 3 Printing on Non regular Paper S...

Page 42: ...3 2 Color Matching Screen Setting Item Explanation ColorSync Off No Color Adjustment Set whether or not to use ColorSync You can use ColorSync when printing from applications that support color manag...

Page 43: ...g the print Display Printer Status Displays the notification message The notification message displays the printer status You can check the amount of ink remaining the free space in the maintenance ca...

Page 44: ...xternal Tool Start DE100 Printer Maintenance Tool Starts the Maintenance Tool See the 6 2 Maintenance tool Page 6 6 for more details on the Maintenance Tool Advanced Settings DPI Conversion Method Sel...

Page 45: ...the following methods Click the Display Printer Status button on the FUJIFILM DE100 Printing Preferences screen Double click the FUJIFILM DE100 icon on the Taskbar Click Printer Information in the ri...

Page 46: ...nter information in the context menu of the FUJIFILM DE100 icon on the menu bar Important When multiple printers are connected the same number of icons appear on the Taskbar The Notification Message a...

Page 47: ...ee space in the maintenance cartridge refer to 5 3 1 Checking the Free Space in the Maintenance Cartridge Page 5 21 Paper Seup from Printer Displays the width and the remaining amount of loaded paper...

Page 48: ...Buzzer Set whether or not to sound the warning buzzer when an error occurs in the printer 1 Click ON or OFF Setting Item Explanation ON Sounds the warning buzzer OFF Does not sound the warning buzzer...

Page 49: ...as not occurred in the printer and no print jobs have been received for the specified length of time the printer automatically switches to Power Saving Mode 2 Click the OK button You are returned to t...

Page 50: ...20 Frontier DE100 Operation Guide Notification Message 2 4 3 4 Switch Unit Switches the display units 1 Select the display units 2 Click the OK button You are returned to the Notification Message scre...

Page 51: ...utomatic replacement setting is common for all printers When the setting is configured from the icon of one of the printers the same setting is applied to all other printers 2 5 1 Turning OFF the Auto...

Page 52: ...Deletes the printer driver Notification Message and Maintenance Tool 1 Click Uninstall a program on the Control Panel 2 Select FUJIFILM DE100 and then click Uninstall The uninstall wizard is started 3...

Page 53: ...r 4 Click the Finish button The computer will restart 2 6 2 Uninstalling the Printer Driver Mac OS X 1 Go to the following folder Library Application Support FUJFILM DE100 bin 2 Double click DE100 Dri...

Page 54: ...2 24 Frontier DE100 Operation Guide Uninstalling the Printer Driver...

Page 55: ...Frontier DE100 Operation Guide 3 1 3 Printing 3 Printing Chapter...

Page 56: ...e necessary settings Setting Item Explanation Paper Type Set the paper being used Image Quality Normally set Standard Paper Size Set the size of the paper used for printing Border Setting Select Borde...

Page 57: ...ls see instruction manual for Photoshop 3 1 1 1 Printing from Photoshop Windows 1 Start Adobe Photoshop CS6 and open an image 2 Click Image Size from the Image menu The Image Size screen is displayed...

Page 58: ...tier DE100 Operation Guide Basic Printing Methods 4 Select Print from the File menu The Photoshop Print Settings screen is displayed 5 Select this printer from Printer and then click the Print Setting...

Page 59: ...same as the image size you set in step 3 If you execute the printing immediately after switching print quality in Image Quality nozzle omission may occur and banding thin streaks may occur on the prin...

Page 60: ...e the following screen is displayed Click the Proceed button to print Click the Cancel button to abort printing 9 Select this printer and then click the Print button Print data is sent to the printer...

Page 61: ...en an image 2 Click Image Size from the Image menu The Image Size screen is displayed 3 Set the image size and resolution Select the Constrain Proportions check box and match the Width or Height setti...

Page 62: ...tier DE100 Operation Guide Basic Printing Methods 4 Select Print from the File menu The Photoshop Print Settings screen is displayed 5 Select this printer from Printer and then click the Print Setting...

Page 63: ...image size you set in step 3 Paper Type Set the paper being used Image Quality Normally select Standard If you want to obtain higher quality prints select High Quality Color Matching Select Off No Co...

Page 64: ...ii Select the type of paper to be used in Printer Profile iii Select Perceptual in the Rendering Intent 9 Click the Print button 10 Select this printer and then click the Print button Print data is s...

Page 65: ...a on your computer The procedure may differ depending on the version being used See the manual supplied with Adobe Lightroom for more details 3 1 2 1 Printing from Lightroom Windows 1 Start Lightroom...

Page 66: ...k the Properties button The FUJIFILM DE100 Properties screen appears 4 Select the Color Management tab and select Off for Mode 5 Click the OK button 6 On the Color Management under Print tab select th...

Page 67: ...ods 3 Printing 3 1 2 2 Printing from Lightroom Mac OS X 1 Start Lightroom and open an image 2 On the File menu select Printer The Print screen appears Tip You can also display the Print screen by clic...

Page 68: ...on Guide Basic Printing Methods 3 Select Color Matching and then select Off No Color Adjustment 4 Select Setup and select the type of paper to print on from Paper Type 5 Click the Print button Print d...

Page 69: ...on Setting colors manually Windows only Manually adjust the color space and color tone settings used for printing This is useful if the application does not have its own color management function Colo...

Page 70: ...ce and so on FrontierColor Select when printing in Fujifilm s standard photo colors 1 When using applications featuring a color management function specify how to adjust colors from these applications...

Page 71: ...ity of the image When the saturation is raised colors become vivid When the saturation is lowered the colors become dull until they are close to gray Brightness Adjusts the brightness of the image Con...

Page 72: ...s color adjustment function 1 Make the settings for color adjustment using the application Example of Adobe Photoshop CS6 i Open the Photoshop Print Settings screen ii Select Normal Printing in the C...

Page 73: ...Print Functions 3 Printing 3 Turn off color management Windows In the Color Correction tab select Off for the Mode Mac OS X Select Color Matching from the list and then click Off No Color Adjustment 4...

Page 74: ...therefore resulting in borderless printing Use settings such as Page Layout in the applications to set the size of the image data as follows 1 Match the paper size and page setting for the print data...

Page 75: ...re Windows 1 Display the printer driver s FUJIFILM DE100 Printing Preferences screen 2 Set items necessary for printing such as the Paper Type and the Paper Size 3 Select either Borderless Auto Expand...

Page 76: ...Print Functions 3 2 2 2 Setting Procedure Mac OS X 1 Display the printer driver s Page Setup screen 2 Select the paper size that has Borderless Retain Size or Borderless Auto Expand from Paper Size 3...

Page 77: ...203 210 mm Length 50 to 1 000 mm 3 2 3 1 Setting Procedure Windows 1 Display the printer driver s FUJIFILM DE100 Printing Preferences screen 2 Click the User Defined button in Page Settings The User D...

Page 78: ...cedure Mac OS X 1 Display the printer driver s Page Setup screen 2 Select Manage Custom Sizes from Paper Size 3 Click button 4 Enter a custom size name set the paper size and then click the OK button...

Page 79: ...PC Pending prints are printed Note For 89 mm feed printings up to 6 sheets will be printed When the printing finishes the Error Message screen closes 2 Delete the prints to be additionally aborted fr...

Page 80: ...en you click the title of a column such Print order File name or Status the print jobs are sorted in ascending or descending order according to the clicked column 3 Select the print job you wish to ab...

Page 81: ...a Printing print job is canceled The printing stops ejecting the current print When a Print waiting print job is canceled The job is deleted from the list of print jobs on the Spooler screen If there...

Page 82: ...3 28 Frontier DE100 Operation Guide Canceling Printing...

Page 83: ...Frontier DE100 Operation Guide 4 1 4 Ejecting Paper 4 Ejecting Paper Chapter...

Page 84: ...wing for more details Print Size Output Location Capacity Length Width 50 to 89 mm 89 to 210 mm Front 1 copy 89 to 305 mm 89 to 210 mm Tray 50 copies 305 to 1 000 mm 89 to 210 mm Front 1 copy Prints t...

Page 85: ...102 mm 4 x 6 in 2 Bracket Secures the tray to the printer 3 Screw x 2 Secures the bracket to the printer 4 2 2 Setting Trays for Each Print Size To collect prints with all kinds of sizes in this tray...

Page 86: ...the Tray 1 Remove the scrap paper box and inner cover 2 Insert the bracket to the base of the printer Bracket 3 Secure the bracket with screws Screw 4 Install the scrap paper box and inner cover 5 Ins...

Page 87: ...ing Attachment 4 2 4 1 Attaching Attachment 1 Set the tray to the shape for prints with a feed length of 128 to 151 mm 2 Set the attachment in the tray Set the protrusion on the back of the attachment...

Page 88: ...tions for Tray Usage As the collection of the summary sheet which is shorter than print can not be guaranteed set the summary sheet that has the same size as the print And since the collection of the...

Page 89: ...Frontier DE100 Operation Guide 5 1 5 Replacing Consumables 5 Replacing Consumables Chapter...

Page 90: ...Quality Dry Photo Paper Luster FUJIFILM Quality Dry Photo Paper Silk 5 1 2 How to Replace 5 1 2 1 Preparing to Replace Paper Prepare the following items Item Prepared Explanation New paper for loading...

Page 91: ...f you replace with paper with the same paper type and size as the paper that ended the paper remaining is automatically set to 65 m Therefore perform the following operations when using multiple paper...

Page 92: ...5 4 Frontier DE100 Operation Guide Replacing Paper 5 1 2 3 Removing the Tray Remove any trays that are in use Tray...

Page 93: ...the PAUSE switch and wait until the printer s light changes from flashing to lit CAUTION Make sure to press the PAUSE switch before removing the spindle unit Removing the spindle unit without pressing...

Page 94: ...5 6 Frontier DE100 Operation Guide Replacing Paper 5 Pull out the roll paper feeder 6 Rewind the paper until the leading edge comes out of the paper feed slot 7 Remove the spindle unit...

Page 95: ...of the wipe area paper powder may left behind in the corners Wipe the entire area such that no paper powder is left behind Wipe the bottom front side of the decurl guide the transparent plastic coveri...

Page 96: ...2 5 Removing the Roll Paper CAUTION Always make sure to wear gloves when handling the roll paper 1 Lift up the lever of the spindle unit 2 While tilting the paper pull out the spindle unit 3 With the...

Page 97: ...Frontier DE100 Operation Guide 5 9 Replacing Paper 5 Replacing Consumables 4 Turn the paper upside down and then place it on the spindle unit 5 Lift the flange lever 6 Remove flange from the paper...

Page 98: ...face Stand the paper so that the winding direction of the paper is clockwise when viewed from above 2 Wipe the edge of the paper with a soft cloth several times to remove any dirt such as paper powder...

Page 99: ...wn and then place it on the spindle unit The winding direction of the paper will be counter clockwise CAUTION Gently place the shaft at the end of the flange so that it is not damaged 6 Wipe the edge...

Page 100: ...lever insert the spindle unit all the way 10 Tilt the lever of the spindle unit to secure the spindle unit to the paper CAUTION Push down the lever while pushing the spindle unit against the paper A...

Page 101: ...esis After matching the inner edge guide to the width of the paper check that the inner edge guide is correctly fitted in the holes Otherwise paper may be jammed inside Inner edge guide 2 Hold the spi...

Page 102: ...he tab at the back of the roll paper feeder and check that the paper light turns on 5 Push the roll paper feeder slowly into the printer The paper may be pushed by the force from pushing in the roll p...

Page 103: ...Frontier DE100 Operation Guide 5 15 Replacing Paper 5 Replacing Consumables 7 Install the Inner Cover 8 Attach the scrap paper box 9 Check that the printer s power light is on...

Page 104: ...r Remaining You can set them either in the Notification Message or Maintenance Tool This section explains how to configure the setting in the Notification Message See 6 2 Maintenance tool Page 6 6 for...

Page 105: ...g Consumables 3 Select the paper type from Paper Type 4 Enter the paper remaining into Paper Remaining 5 Click the OK button The changes to the paper settings are applied Returns to the Notification M...

Page 106: ...ethod Page 2 15 2 Check how much ink remains When the ink remaining falls below the minimum value the ink light on the front of the printer turns on Also an error message is displayed on the computer...

Page 107: ...ave stopped 2 The ink light indicates if it is necessary to replace the ink cartridges In this example we are replacing the C cyan cartridge The procedure is the same for the other colors 3 Open the c...

Page 108: ...the ink supply port B on the ink cartridge Ink could leak out A B 6 Hold the handle and slide the ink cartridge all the way into the printer CAUTION Make sure to hold the handle If you insert the ink...

Page 109: ...e checked in the Notification Message 1 Displays the Notification Message 2 4 1 Notification Message Display Method Page 2 15 2 Check the remaining capacity in the maintenance cartridge When it is tim...

Page 110: ...r light is on If the power light is flashing the printer is operating Wait until all operations have stopped 2 Open the cartridge cover on the right 3 Remove the Maintenance cartridge carefully withou...

Page 111: ...there is a needle at the back of the cartridge slot Do not place your hand inside An injury could occur 4 Prepare a new maintenance cartridge CAUTION Do not touch the chip A on the maintenance cartri...

Page 112: ...5 24 Frontier DE100 Operation Guide Replacing the Maintenance Cartridge...

Page 113: ...Frontier DE100 Operation Guide 6 1 6 Maintenance 6 Maintenance Chapter...

Page 114: ...lean the airflow vent filter with a vacuum cleaner Every three months 6 1 1 Emptying the Scrap Paper Box Scraps of paper cut during printing accumulate in the scrap paper box Remove the scrap paper bo...

Page 115: ...n the gutter block may soil the back of the paper Cleaning frequency Approx once a month Also depends on the frequency of use Item Prepared Cloth Wet Dry Gloves Cleaning Procedure 1 Check that the pri...

Page 116: ...Repeat this for each gutter block CAUTION Do not rub your eyes with ink stained hands Supplementary note The ink does not present any health risks even if it comes contact with the skin Rinse thorough...

Page 117: ...Guide 6 5 List of Check Items 6 Maintenance 6 1 3 Airflow Vent Clean the airflow vent filter with a vacuum cleaner 1 Remove the cover on the airflow vent Cover Screw 2 Clean the airflow vent filter wi...

Page 118: ...gs Printer Name Select the printer Head Cleaning Perform print head maintenance functions such as Normal Cleaning and Power Cleaning Nozzle Check Allows you to print a check pattern and check for clog...

Page 119: ...ning and so on 6 2 1 1 Startup Shutdown and Moving Between Screens Important While the printer is initializing do not start up the maintenance tool Starting Windows 1 Double click the Maintenance Tool...

Page 120: ...on Guide Maintenance tool Starting Mac OS X 1 Double click the Maintenance Tool icon in the application folder The Login screen is displayed 2 Select User in UserID and then click the Login button The...

Page 121: ...6 Maintenance Closing 1 Click the Close button The Login screen is displayed again 2 Click the Cancel button The Maintenance tool closes Returning to the original screen 1 Click the Back button on th...

Page 122: ...ndition Settings Warning Buzzer Set whether or not to sound the warning buzzer Button Operation Sound Set whether or not to play sounds when touching the buttons Event Photo Mode Switches ON OFF the E...

Page 123: ...2 Select Printer The Maintenance Tool can only perform maintenance on one unit at a time When multiple printers are connected select the printer you want to perform maintenance for 1 Select the print...

Page 124: ...e nozzles are clogged stripes may appear in the print outs and the colors may differ from the standard expected colors If this occurs use the head maintenance functions as described on the following p...

Page 125: ...ng with the check pattern Is there something wrong with the check pattern Is there something wrong with the check pattern Has Normal cleaning been performed a three times Contact service support Start...

Page 126: ...ool 6 2 3 2 Normal Cleaning 1 Select Normal on the Main screen 2 Examine the check pattern and check the color s in which a nozzle clogging is occurring If nozzle clogging is occurring in all colors c...

Page 127: ...k the results of Head Cleaning in the message displayed on the screen When the message Normal head cleaning complete Print nozzle check pattern and run head cleaning again if nozzles are clogged is di...

Page 128: ...tool 6 2 3 3 Power Cleaning 1 Select Power on the Main screen 2 Examine the check pattern and check the color s in which a nozzle clogging is occurring If nozzle clogging is occurring in all colors cl...

Page 129: ...ck the results of Head Cleaning in the message displayed on the screen When the message Power head cleaning complete Print nozzle check pattern and run head cleaning again if nozzles are clogged is di...

Page 130: ...he OK button on the dialog 3 Check the print results This is a reserve printing part of the check pattern The fine stripes in this section are not related to nozzle clogging Examine this section of th...

Page 131: ...the Paper Remaining Make these settings when replacing the paper 1 Click Paper Settings on the main screen The Paper Settings screen is displayed 2 Set the Paper Type and the Paper Remaining and then...

Page 132: ...2 5 1 Warning Buzzer Set whether or not to sound the warning buzzer 1 Click the Operation Condition Settings on the main screen The Operation Condition Settings screen is displayed 2 Click the ON or...

Page 133: ...USE switches for one second 1 Click the Operation Condition Settings on the main screen The Operation Condition Settings screen is displayed 2 Click the ON or OFF button and then click the Set button...

Page 134: ...lor differences may occur between dry and non dry areas if you overlap ejected printouts until the printed colors stabilize For this reason do not overlap the printouts after printing If the colors do...

Page 135: ...is displayed 2 Select Time to Switch to Power Saving Mode and then click the Set button Once the set time has passed the printer switches to Power Saving Mode Settings 5 min 10 min 15 min 30 min 1 ho...

Page 136: ...eet of paper to start printing depending on the conditions If you set the uncap time print head maintenance is performed automatically every time the specified period of time elapses after the last pr...

Page 137: ...s product in a low temperature environment which requires a long warm up time you can set the store opening time to start printing immediately after the store opening 1 Click the Operation Condition S...

Page 138: ...4 Click the Set button The result dialog is displayed 5 Click the OK button on the dialog CAUTION Since the day of the week cannot be set to this setting the heater is also turned ON even on holiday...

Page 139: ...aste notification message A cut waste notification message pops up at the specified time to remind you to remove the cut waste 1 Click the Operation Condition Settings on the main screen The Operation...

Page 140: ...100 Operation Guide Maintenance tool To disable the notification Disables the cut waste notification message 1 Select Invalid 2 Click the Set button The result dialog is displayed 3 Click the OK butto...

Page 141: ...cation is sent when the printer is turned on 1 Select Power ON 2 Set the notification disable period If the printer is turned ON turned OFF and then back ON again within the notification disable perio...

Page 142: ...nance tool To receive a notification at the specified time A notification is sent at the specified time 1 Select Specified time 2 Set the specified time 3 Click the Set button The result dialog is dis...

Page 143: ...N Specified time 2 Set the notification disable period If the printer is turned ON turned OFF and then back ON again within the notification disable period no notification is sent 3 Set the specified...

Page 144: ...ory you can check the Operation History and save log files in Collect Logs 6 2 6 1 Operation History You can check errors and the total number of copies printed 1 Click the History button on the main...

Page 145: ...ayed at the bottom Up to 90 instances of Error and notifications that occurred in the printer and up to 25 instances of Service Call Error are displayed Saving the Error History 1 Click the Save Histo...

Page 146: ...file The log data is saved in the following location Save Folder Name Windows C FUJIFILM_DE100 Mac OS X Library Logs FUJIFILM DE100 Save File Name Past 1 days L S xxxxxxxxxxx YYYYMMDD_hhmmss zip All...

Page 147: ...Frontier DE100 Operation Guide 7 1 7 TROUBLESHOOTING 7 TROUBLESHOOTING Chapter...

Page 148: ...an error occurs in the printer notification message and the Error Message screen from the printer are displayed The error code error details solutions and so on are displayed in the Notification Mess...

Page 149: ...ble error levels Settings Explanation Not Notified No notification is sent even if an error occurs Error Level 1 A notification is only sent for error level 1 Error Level 2 A notification is only sent...

Page 150: ...e support I 0311 It is nearly time to replace the waste ink tank Contact service support I 0313 It is nearly time to replace the flushing box Contact service support I 0315 It is nearly time to replac...

Page 151: ...rations such as printing or launching maintenance tool while this window is displayed may take up to 30 minutes I 213B Failed to acquire printer operation information Printing is available but to back...

Page 152: ...f the correct paper is loaded W 030C Failed to accept print instruction Submit the print instruction again W 031B Inner cover has come off Install the inner cover correclty W 031C Cartridge cover righ...

Page 153: ...Cannot detect the maintenance cartridge Install a maintenance cartridge W 1342 A paper jam has occurred within the top cover Remove the paper following the operation manual and then reload the paper W...

Page 154: ...10 C to 35 C and restart the printer E 0153 Temperature is outside operating range high temperature Operate unit within published temperature specifications 10 C to 35 C and restart the printer E 020...

Page 155: ...e printer power cable and then restart the printer and PC E 0351 Detected MC board firmware abnormality Turn off the printer and disconnect reconnect the printer power cable and then restart the print...

Page 156: ...start the printer E 131F Detected ink supply system abnormality Restart the printer E 1320 Detected ink supply system abnormality Restart the printer E 1321 Detected ink supply system abnormality Rest...

Page 157: ...hen restart the printer and PC Execute Firmware Update from the maintenance tool E 1338 Detected PE board firmware abnormality Turn off the printer and disconnect reconnect the printer power cable and...

Page 158: ...2302 X 2316 X 2318 Driver package memory abnormality occurred Restart the PC and refrain from starting applications you re not going to use X 2130 USB communication abnormality occurred Restart the PC...

Page 159: ...ower switch to turn ON the printer The power light turns on If the error cannot be cleared If the printer cannot be turned OFF by pressing the power switch or if switching the printer OFF ON does not...

Page 160: ...rinter Also an error message is displayed on the computer screen Paper jam position Flashing light upper Power Light Paper Light bottom Power Light Paper Light Paper Set Light The procedure is differe...

Page 161: ...r jam has occurred within the rear cover or top cover is displayed follow the steps below 1 Remove the Top Cover 2 Check whether the paper is bellows shaped Check points If the paper is bellows shaped...

Page 162: ...ed CAUTION Always make sure to wear gloves when handling the roll paper 1 Remove the following cover Scrap Paper Box Inner Cover Rear Cover 1 2 Left Cover 2 Turn the jam release handle side counterclo...

Page 163: ...Jams 7 TROUBLESHOOTING 3 Turn the jam release handle rear counterclockwise and feed the paper until the front end is no longer visible from the rear cover 4 Pull out the roll paper feeder 5 Turn the r...

Page 164: ...in a straight line with a pair of scissors and so on Cut the paper as straight as possible 7 Remove the spindle unit 8 Check for the presence of foreign matters 9 Reload the paper 5 1 2 7 Installing t...

Page 165: ...OOTING 7 2 1 2 When paper is bellows shaped CAUTION Always make sure to wear gloves when handling the roll paper 1 Remove the following cover Scrap Paper Box Inner Cover Rear Cover 1 2 Left Cover 2 Tu...

Page 166: ...E100 Operation Guide Paper Jams 3 Cut the loop 4 Lift the pin and pass the ink tube inside of the pin to remove it Pin 5 Remove the bellows part from the top cover while turning the jam release handle...

Page 167: ...se and feed the paper until the front end is no longer visible from the rear cover 7 Pull out the roll paper feeder 8 Turn the roll paper towards you and roll up the paper 9 If the leading edge of the...

Page 168: ...Guide Paper Jams 10 Remove the spindle unit 11 Check for the presence of foreign matters 12 Reload the paper 5 1 2 7 Installing the Spindle Unit Page 5 13 13 Check that the printer s error light is o...

Page 169: ...printer Error message W 0211 A paper jam has occurred within the roll paper feeder is displayed follow the steps below 1 Remove the following cover Scrap Paper Box Inner Cover Rear Cover 1 2 2 Turn t...

Page 170: ...l out the roll paper feeder 4 Turn the roll paper towards you and roll up the paper 5 If the leading edge of the paper is ragged cut it in a straight line with a pair of scissors and so on Cut the pap...

Page 171: ...on Guide 7 25 Paper Jams 7 TROUBLESHOOTING 7 Check for the presence of foreign matters 8 Reload the paper 5 1 2 7 Installing the Spindle Unit Page 5 13 9 Check that the printer s error light is off an...

Page 172: ...nter driver is not installed correctly Delete and reinstall the printer driver The printer is not communicating with the computer Is the cable plugged in correctly Confirm that the interface cable is...

Page 173: ...othing prints Confirm the printer operation Print a check pattern to check the printer s operations and printing conditions 6 2 3 4 Print Check Pattern Page 6 18 7 3 3 Problems when Cutting Paper Symp...

Page 174: ...e non genuine ink cartridges the prints may smear or the color of the printed image may be changed because the remaining ink level is not correctly detected Be sure to use the correct ink cartridge Ar...

Page 175: ...ly the same as another printer Colors vary depending on the printer type due to each printer s characteristics Because inks printer drivers and printer profiles are developed for each printer model th...

Page 176: ...ng does not resume one minute after canceling Cancel the printing again after restarting the PC See 3 3 Canceling Printing Page 3 25 for more details This problem does not normally occur for Windows 7...

Page 177: ...n Guide 7 31 When a Problem Cannot be Cleared 7 TROUBLESHOOTING 7 4 When a Problem Cannot be Cleared If you cannot resolve a problem after taking the measures described in the Troubleshooting section...

Page 178: ...7 32 Frontier DE100 Operation Guide Various troubles...

Page 179: ...Frontier DE100 Operation Guide 8 1 8 APPENDIX 8 APPENDIX Chapter...

Page 180: ...rtridges Black BK This printer is developed for use with genuine ink cartridges If you use non genuine cartridges the print result may be faint or the ink remaining may not be detected normally Cyan C...

Page 181: ...reas indicated in the photo below If you hold any other areas the printer may fall or your fingers could be trapped and damaged when placing the printer Place your hands at the points indicated in the...

Page 182: ...oving the printer Turn off the printer and remove all cables Remove any trays if they are installed Remove any paper Consult service support in advance if you need to transport the product over a long...

Page 183: ...0 5 W or lower 8 3 3 Paper Specifications Paper type FUJIFILM Quality Dry Photo Paper Glossy Luster Silk Paper core size Roll paper feeder 3 inch core diameter Outer diameter less than 168 mm One can...

Page 184: ...e dimensions 78 8 W x 254 5 D x 38 5 H mm 8 3 6 General Specifications Temperature Operating 10 to 30 C Storage before unpacking 20 to 50 C within one month at 40 C 120 hours at 50 C Storage after unp...

Page 185: ...ccompanying manuals are protected by relevant domestic laws of Japan as well as international treaties 2 2 The title to and the ownership of the media on which the System is stored as well as the acco...

Page 186: ...opyright holders nor the names of the contributors may be used to endorse or promote products derived from this software without specific prior written permission This software is provided by the copy...

Page 187: ......

Page 188: ...FUJIFILM Corporation Photo Imaging Products Division...

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