Chapter 1 Service Call Procedure
1.2 Servicing Call Procedure
1-4
1.2 Servicing Call Procedure
Initial Actions
1. Ask the operator(s) about the machine condition.
2. Record the billing meter readings.
3. Inspect any printing error, then check the machine.
4. Check the Service Log.
UM Call
1. Troubleshoot on Level 1.
2. Troubleshoot.
3. Check the print quality.
4. Feed paper from the respective trays and, if necessary, clean or replace the
Feed Roll.
5. Repair all the secondary problems.
6. Perform TRIM servicing.
SM Call
1. Check the print quality.
2. Feed paper from the respective trays and, if necessary, clean or replace the
Feed Roll.
3. Repair all the secondary problems.
4. Perform TRIM servicing.
Final Actions
1. Check overall operation/features.
2. Check the machine exterior and consumables.
3. Train the operator as required.
4. Complete the Service Log and Service Report.
5. Keep the print sample with the Service Log.
Summary of Contents for DocuPrint 2050
Page 1: ...DocuPrint 2050 Service Manual 1st Edition KON001CA ...
Page 3: ...Company Name Department Name Telephone No Full Name Employee No ...
Page 5: ...Preface ...
Page 11: ...Chapter 1 Service Call Procedure ...
Page 19: ...Chapter 2 Troubleshooting ...
Page 85: ...Chapter 3 Image Quality Troubleshooting ...
Page 114: ...Chapter 4 Disassembly Assembly and Adjustment ...
Page 193: ...Chapter 5 Parts List ...
Page 207: ...Chapter 6 General ...
Page 243: ...Chapter 7 Wiring Data ...
Page 247: ...Chapter 7 Wiring Data 7 1 Connector P plug J jack 7 4 ...
Page 252: ...Chapter 7 Wiring Data 7 3 Wiring Diagram between Parts 7 9 Continued from the preceding page ...
Page 264: ...Chapter 10 Machine Overview ...