48
Problem Solving
010-311
010-312
010-320
010-327
010-379
010-392
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank, and then
switch on the machine power. If the same message is displayed again, contact
our Customer Support Center.
010-602
[Cause]
Temperature sensor of the machine detected abnormality.
[Remedy] The machine will automatically recover when the machine cools down. Wait for a
while, and try again.
016-372
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank, and then
switch on the machine power. If the same message is displayed again, contact
our Customer Support Center.
016-500
016-501
016-502
016-504
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank, and then
switch on the machine power.
016-570
[Cause]
A communication error occurred while printing.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-571
[Cause]
A communication error occurred during print processing.
[Remedy] The machine will automatically recover. Wait a moment, and try again.
016-742
016-744
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank, and then
switch on the machine power.
016-749
[Cause]
An error occurred.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-759
[Cause]
A setting has been entered for the maximum number of permitted copies, and
has been reached. Alternatively, a user who has reached their maximum number
of copies logged in.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-764
[Cause]
An error occurred on the network.
[Remedy] Press the control panel's <Stop> button and cancel the job.
016-776
[Cause]
A job is canceled.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-799
[Cause]
An invalid print parameter is included in the print data of the application, or the
print data and the Print Setup settings may not match.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-981
[Cause]
The EPC memory is full.
[Remedy] Press the control panel's <Start> button to redo the operation, or press the <Stop>
button to cancel the operation.
016-982
[Cause]
The memory is full while scanning the first page with Scan to PC service.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
Error Code
Cause and Remedy
