44
Problem Solving
Error code (X-X)
Error Code
Cause
Remedy
Documents jammed in the document feeder.
Remove the jammed document.
The size of documents that are loaded in the
document feeder is not supported.
Place the document on the document glass.
If the document is jammed, remove the
jammed paper.
The document size cannot be detected.
Check the followings:
- Only documents are placed on the document
feeder.
- The document guides are aligned to the
document.
- All documents are the same size. The mixed
sized documents cannot be loaded at the
same time. If containing different sizes, use
the document glass.
To continue the processing job, reload the
documents that have not been copied or
scanned yet, and then press the <Start>
button.
The document feeder cover is open.
Close the cover.
Either there is no tray to auto-select or no
appropriate size of paper loaded in the
selected tray.
First, select the desired tray by pressing the
<Paper Supply> button and pull out the
selected tray.
Next, load paper that is the same size and
orientation displayed in the paper size display
area of the status machine diagram, and then
press the <Start> button.
Also, you can change the orientation by
pressing the <Size (Press 2sec.)> button.
To cancel a job, press the <Stop> button.
Out of paper in Tray 1.
Reload paper in Tray 1. If the tray is empty,
load paper.
Out of paper in Tray 2.
Reload paper in Tray 2. If the tray is empty,
load paper.
Out of paper in the Bypass tray.
Reload paper in the Bypass tray. If the tray is
empty, load paper.
The size and orientation of paper loaded in
Tray 1 do not match the settings specified in
the machine.
Confirm that the size and orientation of paper
loaded in Tray 1 match the settings displayed
in the paper size display area, and reload
paper adjusting with the paper guides.
When changing the setting of paper size and
orientation, cancel the job first by pressing
the <Stop> button.
The size and orientation of paper loaded in
Tray 2 do not match the settings specified in
the machine.
Confirm that the size and orientation of paper
loaded in Tray 2 match the settings displayed
in the paper size display area, and reload
paper adjusting with the paper guides.
When changing the setting of paper size and
orientation, cancel the job first by pressing
the <Stop> button.
