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Fuji Xerox DocuCentre-III 2007 Administrator'S Manual Download Page 402

14 Problem Solving

400

P

rob
le

m Solving

14

062-220

O

O

[Cause] Document feeder malfunction
[Remedy] Contact our Customer Support Center.

062-277

O

O

[Cause] A communication error occurred between the document 

scan unit and the document feeder.

[Remedy] Contact our Customer Support Center.

062-278

O

O

[Cause] An error occurred in the document feeder.
[Remedy] Contact our Customer Support Center.

062-790

O [Cause] The scanned document is copy-protected.

[Remedy] Check documents, referring to

 "1 Before Using the Machine" 

> "Legal Notice" in the User Guide

.

063-210
063-220
063-230
063-240

O

O

[Cause] An error occurred in the document feeder.
[Remedy] Contact our Customer Support Center.

065-210
065-211
065-212
065-213
065-214

O [Cause] An error occurred with the machine.

[Remedy] Contact our Customer Support Center.

065-215
065-216

O

O

[Cause] An error occurred with the document feeder.
[Remedy] Power-cycle the machine. If the problem persists, contact 

our Customer Support Center.

065-219
065-220

O

O

[Cause] The document feeder is defective.
[Remedy] Contact our Customer Support Center.

071-210
071-211
071-212

O [Cause] Tray 

1 

malfunction.

[Remedy]  Contact our Customer Support Center. Trays other than 

the Tray 1 can be used.

072-210
072-211
072-212

O [Cause] Tray 

2 

malfunction

[Remedy]  Contact our Customer Support Center. Trays other than 

the Tray 2 can be used.

073-210
073-211
073-212

O [Cause] Tray 

3 

malfunction

[Remedy]  Contact our Customer Support Center. Trays other than 

the Tray 3 can be used.

074-212

O [Cause] Tray 

4 

malfunction

[Remedy]  Contact our Customer Support Center. Trays other than 

the Tray 4 can be used.

075-212

O [Cause]  Tray 5 (bypass) malfunction

[Remedy]  Contact our Customer Support Center. Trays other than 

the Tray 5 can be used.

077-212

O [Cause]  A different type of paper tray is attached.

[Remedy]  Contact our Customer Support Center.

Error Code

Category

Cause and Remedy

C P F S M O

* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is 

printed on the label or card attached on the machine.

Summary of Contents for DocuCentre-III 2007

Page 1: ...DocuCentre III 3007 2007 Administrator Guide...

Page 2: ...Xerox Corporation and Fuji Xerox Co Ltd All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and Fuji Xerox Co Ltd The data saved in the hard disk...

Page 3: ...aper Size for the Trays 32 Changing the Paper Settings 34 3 Maintenance 37 Replacing Consumables 38 Replacing the Toner Cartridges 39 Replacing the Drum Cartridge for customers having a spot maintenan...

Page 4: ...ystem Administrator User ID and Passcode 76 Step 3 Selecting Tools 77 Step 4 Selecting an Item on the Tools Screen 77 Step 5 Setting a Feature 78 Step 6 Exiting the System Administration Mode 78 Tools...

Page 5: ...s 138 Reduce Enlarge Presets 138 Other Settings 138 Fax Service Settings 140 Screen Defaults 140 Fax Defaults 141 Fax Control 142 Fax Received Options 145 Reduce Enlarge Presets 146 Original Size Defa...

Page 6: ...int Features Overview 202 Installation When Using USB Port 205 Step 1 Preparations 205 Step 2 Configuration on the Machine 205 Step 3 Configuration on the Computer 206 CentreWare Internet Services Set...

Page 7: ...ation of Scan to Mailbox 229 Step 1 Enabling Port and Setting TCP IP 229 Step 2 Registering a Mailbox 230 Step 3 Configuring a Computer 230 Configuration of Scan to PC 231 Step 1 Preparations 231 Step...

Page 8: ...p2 Configuration on a Computer 259 Configuration of Encryption using IPSec 260 Installation Overview 260 Step1 Import and Configuration of a Certificate 260 Step2 Configuration on the Machine Configur...

Page 9: ...296 Step 1 Selecting an Accounting Type 296 Step 2 Registering User Information 296 14 Problem Solving 299 Troubleshooting 300 Machine Trouble 301 Image Quality Trouble 305 Trouble during Copying 310...

Page 10: ...5 Document Jams 417 Stapler Faults 419 Staple Jams in the Staple Cartridge For Finisher A1 420 Staple Jams in the Staple Cartridge For Finisher B1 421 15 Appendix 423 Specifications 424 Printable Area...

Page 11: ...ions when Connecting with Internet Service Provider 479 Notes and Restrictions for Using SMB 481 Notes and Restrictions for Using TCP IP 482 Notes and Restrictions for Using EtherTalk 484 Notes and Re...

Page 12: ......

Page 13: ...ne This chapter describes organization of this guide and conventions z Preface 12 z Types of Manuals 13 z Using This Guide 14 z Interface Cables 17 z Energy Saver Mode 18 z Customizing the Control Pan...

Page 14: ...mputer in use networking environments and how to operate a personal computer For information on the environment of the personal computer in use basic knowledge of networking environments and how to op...

Page 15: ...m settings setting up the network environment and solving problems that may occur with the machine Quick Reference Guide Introduces the basic operations of the machine as well as daily management and...

Page 16: ...ccurred on the machine and to print various reports lists 5 Tools Describes how to configure the system settings 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Servic...

Page 17: ...tions or features z The following symbols are used in this guide A cross reference included in this guide Refers to names of CD ROM features and touch screen messages and input text Refers to folders...

Page 18: ...ide z Orientation of documents or paper is described in this guide as follows Long Edge Feed LEF Loading with one of the long edges of the document or paper Short Edge Feed SEF Loading with one of the...

Page 19: ...other end of the USB interface cable to a computer 4 Switch on the machine 5 Restart the computer For details of setting items refer to Installation When Using USB Port P 205 Using the Ethernet Inter...

Page 20: ...ature is cancelled Sleep Mode In this mode the power is lowered more than in the Low Power mode The touch screen goes out and the Energy Saver button on the control panel lights To use the machine pre...

Page 21: ...ast operation Note The default for From Last Operation to Low Power Mode is 2 minutes The Low Power Mode cannot be disabled From Last Operation to Sleep Mode Set the time to move to the Sleep Mode aft...

Page 22: ...e system administrator s user ID with the numeric keypad or the keyboard displayed and select Enter When a passcode is required select Next Input and enter the system administrator s passcode then sel...

Page 23: ...cting features and their positions you can customize the All Services screen that is displayed when you press the All Services button on the control panel The following are the factory default feature...

Page 24: ...s without returning to the All Services screen If you do not want to assign any feature to a button select Not Assigned By factory defaults Copy is assigned to the Copy button and no feature is assign...

Page 25: ...the Control Panel 23 Before Using the Machine 1 z Network Scanning z Scan to PC For information on how to change the settings refer to Copy Tab Features Allocation P 106 First Tab P 135 and Screen Def...

Page 26: ...aracters numerals letters and symbols Item Description Entering letters and numerals If you select Shift uppercase letters appear To return to the lowercase letters select Shift again Entering symbols...

Page 27: ...describes the types of paper that can be used on the machine precautions when handling paper and how to load paper in trays z Paper Types 26 z Loading Paper 29 z Changing the Paper Size for the Trays...

Page 28: ...more information contact our Customer Support Center Supported Paper Types When using commonly used paper known as printable paper for copying or printing make sure that it complies with the followin...

Page 29: ...played and output is discontinued Printing resumes after one to two minutes The message Please wait is also sometimes displayed and printing is discontinued for 30 seconds or more when one sheet of pa...

Page 30: ...and image quality defects z After opening a package of paper wrap up the remaining paper to store it It is recommended that you include moisture prevention packets z Store paper on a flat surface to p...

Page 31: ...aper trays some trays may not be selected in automatic tray selection For more information refer to Change Settings P 94 The Tray 5 bypass cannot be selected in the automatic tray selection When the m...

Page 32: ...e Non standard size paper cannot be loaded in the Tandem Tray Module 3 Push the tray in gently until it comes to a stop Loading Paper in the Tray 5 Bypass When printing or copying with paper sizes or...

Page 33: ...es or printing on thick stock paper such as postcards and the paper is not fed into the machine apply a curl to the leading edge of the paper as shown in the figure on the right Note however that exce...

Page 34: ...refer to the print driver s online help 1 Pull out the tray towards you until it stops Important While the machine processes a job do not pull the tray out that the job uses Do not add new paper to th...

Page 35: ...6 Push the tray in gently until it comes to a stop Note Affix the paper size label to the front of the paper tray 7 When you changed the paper type set the new paper type for the tray For information...

Page 36: ...e P 94 The Setup screen which can be displayed by selecting Setup in the All Services screen allows you to change the paper type setting without entering the System Administration mode if you have con...

Page 37: ...e paper type to be set and then select Save Note Select to return to the previous screen or to move to the next screen 9 Make sure on the screen that the paper type you changed is displayed under Curr...

Page 38: ......

Page 39: ...place consumables clean the machine print a report list and delete the print job with an invalid User ID z Replacing Consumables 38 z Cleaning the Machine 50 z Printing a Report List 53 z Deleting the...

Page 40: ...ical replacement parts only as directed on their packages z We recommend always having spare consumables periodical replacement parts available z When calling our Customer Support Center to order cons...

Page 41: ...y toner cartridges recommended by Fuji Xerox When the remaining amount of toner becomes small the machine may stop during printing and display a message If this happens replace the toner cartridge to...

Page 42: ...box and shake it from side to side before removing it out of the bag 5 Hold the toner cartridge by its handle and slide it into the machine until it comes to a stop Note Be sure to insert the toner c...

Page 43: ...Center Replace the drum cartridge while the machine is switched on If the power is turned off all information stored to the machine s memory will be erased Message Number of Pages 1 Solution Please o...

Page 44: ...A and then open the Cover A 4 Lift up the release lever of the drum cartridge and slide the drum cartridge out until you can lift the handle on top of the drum cartridge 5 Hold the handle and remove...

Page 45: ...tally If it is pulled out obliquely it may tear before it is completely out of the cartridge After pulling out the protective sheet do not shake the drum cartridge or handle it roughly 8 Hold the drum...

Page 46: ...ars on the touch screen When this message appears load a new staple case into the staple cartridge Important The use of staple cartridges not recommended by Fuji Xerox may impair quality and performan...

Page 47: ...ssage will appear and the machine will not operate Replacing the Staple Cartridge for Finisher B1 When the Finisher B1 optional is installed and it is time to replace the staple cartridge a message ap...

Page 48: ...finisher 4 Pinch both sides of the empty staple case with your fingers 1 and remove the staple case from the cartridge 2 5 Insert the front side of the new staple case into the staple cartridge 1 and...

Page 49: ...f the finisher 3 Hold the tabs on both sides of a new staple cartridge and insert it into the original position until it clicks Note If you have trouble inserting the cartridge make sure that the stap...

Page 50: ...re that the machine is not operating and lift the top cover and open the front transport cover of the finisher 2 Pull out the hole punch waste container 3 Empty the container 4 Insert the empty hole p...

Page 51: ...the packaging Note We recommend having spare consumables ready To order a stamp cartridge contact our Customer Support Center Product name Stamp Replacement Kit red Product code F451 1 Pull up the kno...

Page 52: ...a small amount of neutral detergent 2 Wipe off any excess water with a soft cloth Cleaning the Document Cover and Document Glass If the document cover and document glass are dirty streaks or smears ma...

Page 53: ...and Constant Velocity Transport Glass Dirt or smudges on the film or constant velocity transport glass can cause streaks or smears on outputs To ensure clean copies at all times clean the machine abo...

Page 54: ...so might damage paint or coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying or printing 1 Pull up...

Page 55: ...List 1 Press the Machine Status button 2 Select Print Reports Note If Print Reports Button under Reports is set to Disabled the Print Reports button appears only in User Mode of the System Administrat...

Page 56: ...at have an invalid User ID stored with the Private Charge Print feature For details on how to specify a duration of how long the print jobs are kept refer to Stored Document Settings P 153 1 Press the...

Page 57: ...4 Machine Status This chapter describes the features for checking the machine status z Overview of Machine Status 56 z Machine Information 57 z Faults 71 z Supplies 72 z Billing Information 73...

Page 58: ...us and hard disk overwriting status You can check or set print modes You can also print various reports lists to check the job history settings and registered information For more information refer to...

Page 59: ...on screen displayed you can check the machine status General Information On the General Information screen you can check the serial number of the machine machine configuration and software version 1 C...

Page 60: ...ftware version in a screen displayed On the Software Version screen you can check the following items Paper Tray Status You can check the paper trays set on the machine On the screen you can check the...

Page 61: ...00 jobs is printed Select the option for the report to print from All Jobs Scan Fax Internet Fax Jobs Job Flow Auto File Transfer Jobs or Printer Print from Mailbox Job Clearing the Include Child Jobs...

Page 62: ...3 Press the Start button Configuration Report You can check the hardware configuration network information and print and copy settings of the machine Note The content of Configuration Report is ident...

Page 63: ...nternet Services ESC P Settings List Prints the settings configured in the ESC P K emulation mode ESC P Logical Printers List Prints the stored programming settings configured in the ESC P K emulation...

Page 64: ...Copy Reports Printer Reports Scan Reports or Fax Reports z Scan Fax Configuration Report You can check the settings configured for the scan features z Domain Filter List You can check the permitted d...

Page 65: ...x Selector List You can check the settings for the mailbox sorting feature z Domain Filter List You can check the permitted domains registered for domain filtering Address Book You can check the setti...

Page 66: ...e counter report for each feature Note Job Counter Report appears only when the System Administration mode is selected 1 Select Job Counter Report Note To display the Job Counter Report screen select...

Page 67: ...cting Select All selects all users 4 Press the Start button Auditron Report Print Jobs You can check the total printed pages and the total sheets used for each client job owner Auditron Report Print J...

Page 68: ...Report Job Undelivered P 96 Scan File Transfer Report Printed when a transmission of transferring the scanned data to the computer on the network or sending the scanned data by e mail has succeeded Wh...

Page 69: ...rt Fax Server This report is output after image data scanned by the machine is sent to a Server Fax server via a network It contains the scanned document image and the transmission result To have the...

Page 70: ...ettings registered in the memory 1 Select Retrieve Programming 2 Select the memory number to be used Factory Defaults You can use the factory default settings Custom Settings The numbers stored in the...

Page 71: ...P GL 2 emulations 1 Select Store Delete Programming 2 Select Store Current Selections or Delete 3 Select the memory number to be stored or to be deleted Store Current Selections Stores the current sel...

Page 72: ...d 1 Press Password 2 Enter a password of up to 32 characters and select Save Fax Receiving Mode You can set a fax receiving mode For information on automatic and manual fax receiving modes refer to 4...

Page 73: ...y The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also acces...

Page 74: ...e Select to return to the previous screen or to move to the next screen On the Supplies screen you can check the following items Note The items displayed vary depending on the options installed Import...

Page 75: ...chine Serial Number Displays the serial number of the machine Meter 1 Displays the total number of pages processed by all the services Meter 2 Displays the total number of pages processed by the Copy...

Page 76: ...c keypad or the keyboard displayed enter the user ID to enter the System Administration mode and select Enter When a passcode is required select Next Input and enter the system administrator s passcod...

Page 77: ...nged and the procedures to change the settings z System Settings Procedure 76 z Tools Menu List 79 z Common Service Settings 89 z Copy Service Settings 106 z Connectivity Network Setup 112 z Print Ser...

Page 78: ...Passcode Entry from Control Panel in Authentication Security Settings is set to On the passcode needs to be entered It is recommended to change the system administrator s user ID and passcode immediat...

Page 79: ...vice Settings Allows you to configure the copy feature defaults copy operation control button indications and so on For more information refer to Copy Service Settings P 106 Connectivity Network Setup...

Page 80: ...n create and change an address book address numbers For more information refer to Setup P 156 Accounting You can register machine users and configure the settings for account administration For more i...

Page 81: ...2 z Out of Paper Warning Tone P 92 z Low Toner Alert Tone P 92 z Line Monitor Volume P 92 z Ringing Volume P 92 z Stored Programming Tone P 92 z Auto Clear Alert Tone P 92 z Base Tone P 92 Screen Butt...

Page 82: ...9 z Font Size P 99 z Background Pattern P 99 z Density P 99 z Watermark Background Contrast P 99 z Force Watermark Copy Job P 99 z Force Watermark Client Print P 99 z Force Watermark Mailbox Print P 9...

Page 83: ...109 z Annotations Date Size P 109 z Annotations Page Number Style P 109 z Annotations Page Numbers Position P 109 z Annotations Page Numbers Font Size P 109 z Bates Stamp Number of Digits P 109 z Bat...

Page 84: ...v6 Address P 117 z IPv6 IP Filter P 118 Machine s E mail Address Host Name P 118 z E mail Address P 118 z Machine Name P 118 z Host Name P 118 z Domain Name P 118 Proxy Server Settings P 118 z Use Pro...

Page 85: ...z Job Ticket Memory P 130 z Receiving Buffer USB P 130 z Receiving Buffer LPD P 130 z Receiving Buffer NetWare P 130 z Receiving Buffer SMB P 130 z Receiving Buffer IPP P 131 z Receiving Buffer Ether...

Page 86: ...37 z Transfer Protocol Original Size Defaults P 137 Output Size Defaults P 138 Reduce Enlarge Presets P 138 Other Settings P 138 z Memory Full Procedure P 138 z Maximum Stored Pages P 139 z Saturation...

Page 87: ...op Bottom Edges P 144 z Edge Erase Left Right Edges P 144 z Reduce 8 5x11 Original to A4 P 144 z Pseudo Photo Gradation Mode P 144 z Mailbox Selector Setup P 145 z Memory Full Procedure P 145 z Maximu...

Page 88: ...152 z Add Me to To Field P 152 z Add Me to CC Field P 152 z Edit E mail Recipients P 152 Mailbox Service Settings P 153 z Documents Retrieved By Client P 153 z Print Delete Confirmation Screen P 153...

Page 89: ...otocol P 170 z Server Name IP address P 170 z Shared Name SMB Only P 170 z Save In P 171 z User Name P 171 z Password P 171 z Port Number P 171 z When the Delete Entry Button is Selected P 171 Create...

Page 90: ...ettings P 180 z System Administrator s Login ID P 180 z System Administrator s Passcode P 180 Authentication P 181 z Login Type P 181 z Access Control P 181 z Create View User Accounts P 182 z Reset U...

Page 91: ...Procedure P 76 2 Select Common Service Settings 3 Select the item to be set or changed Machine Clock Timers You can set the clock time or the time intervals until the energy saver or reset features ta...

Page 92: ...ow many seconds should elapse with no operation before automatic reset occurs When On is selected specify a value between 30 and 900 seconds in 1 second increments In order not to set this feature sel...

Page 93: ...om 2 to 60 minutes in 1 minute increments Note Configure the From Last Operation to Sleep Mode time to be longer than the From Last Operation to Low Power Mode time Audio Tones Select whether or not t...

Page 94: ...ect Off Ringing Volume Select the sound to be made when an incoming call arrives at the machine You can select the volume from Soft Normal and Loud To disable the sound select Off Stored Programming T...

Page 95: ...reen Select the job types to be shown on the Completed Jobs screen of the Job Status screen that is displayed when the Job Status button on the control panel is pressed Select from All Jobs Printer Pr...

Page 96: ...en using Trays 1 2 3 and 4 you can load both standard size paper and non standard size paper When you load non standard size paper select Custom Size then set the size in the X width direction within...

Page 97: ...lect from sizes of inch series Others You can select from other sizes Custom Size You can enter any size Set the width X within the range 99 to 432 mm and the height Y within the range 89 to 297 mm in...

Page 98: ...t Reports Button Select whether or not to permit printing reports only in the System Administration mode Selecting Disabled displays the Print Reports under Machine Status Machine Information and Erro...

Page 99: ...very fails Prints the transmission report undelivered when the data transmission fails File Transfer Report Fax Server Set whether to print a transmission report after scanned data is sent using the S...

Page 100: ...Position Allows you to adjust scanning position for the Document Feeder To reset the scanning positions using the factory default position use the Factory Settings button Finisher Adjustment Appears...

Page 101: ...n Density Set the density for printing the text in Watermark You can select from three levels from lighter to darker Watermark Background Contrast Set the text background contrast for Watermark printi...

Page 102: ...m the output position of the previously output set or job If the previous copy set is output to a front position on the tray the next copy set is output to a back position on the tray Set the operatio...

Page 103: ...r Size Group AB Series 8 5 x 13 AB Series Original Position Size Orientation Document Glass Document Feeder Tray 1 4 except for TTM Tray 3 4 TTM Tray 5 Bypass Document Glass Document Feeder Tray 1 4 e...

Page 104: ...X X A4 O O O X O O O O X X X O O X X A4 O O O O O O O O O X O O O O X A3 O O O X O O O O X X O O O X X B6 O X X X X O X X X X O X X X X B6 X X X X O X X X X X X X X X X B5 O O O X O O X O X O X X O X...

Page 105: ...her the machine displays the parts status when parts need to be replaced Off Does not display the consumable status screen When power is switched on Status is displayed at startup When Auto Clear is a...

Page 106: ...he recording area stores the following data Spooled print data Print data including Secure Print and Sample Set Forms for the form overlay feature Mailbox and job flow sheet settings box name passcode...

Page 107: ...nd System Administrator Maximum Login Attempts settings When On is set you can set the Maintenance Passcode Make sure not to lose the system administrator s user ID and passcode Otherwise the various...

Page 108: ...can avoid extra operations such as selecting tabs 1 Select the number of features displayed on the Copy screen 2 From the buttons appearing on the right side of the screen select the position where y...

Page 109: ...duce Enlarge Set the default value for Reduce Enlarge in the Copy screen Select the ratio from 100 Auto and the buttons registered as R E Preset buttons When the default setting for Paper Supply is Au...

Page 110: ...tation in the Layout Adjustment screen Image Rotation Direction Set the default value for Image Rotation Rotation Direction if documents are of mixed orientations Original Orientation Set the default...

Page 111: ...yed when Page Numbers is selected for Annotation in the Output Format screen Annotations Page Numbers Font Size Set the default value for Font Size displayed when Page Numbers is selected for Annotati...

Page 112: ...side 2 are selected by automatic paper supply when the size of the side 1 differs from that of the side 2 in 2 sided copy Important When the side 1 and side 2 are different sizes and if the side 2 is...

Page 113: ...ets larger than the value set here Original Size Defaults Set the original sizes that appear in Original Size in the Layout Adjustment screen Original sizes can be assigned to the buttons other than A...

Page 114: ...displaying the Tools screen refer to System Settings Procedure P 76 2 Select Connectivity Network Setup 3 Select the item to be set or changed Port Settings Set the interface by which the machine is...

Page 115: ...to use LPD LPD Port Number Select Standard 515 or Enter Number Enter a port number in the range from 1 to 65535 when selecting Enter Number The default value is 515 Important Do not use the numbers a...

Page 116: ...mbers assigned to the other ports SNMP Port Status Select Enabled to use SNMP when you use any Fuji Xerox manufactured web applications to control the machine remotely FTP Client Port Status Select En...

Page 117: ...P Port Number Select Standard 80 or Enter Number Enter a port number in the range from 1 to 65535 when selecting Enter Number The default value is 80 Important Do not use the numbers assigned to the o...

Page 118: ...address subnet mask and gateway address will automatically be set via BOOTP RARP The address subnet mask and gateway address will automatically be set via RARP DHCP Autonet The address subnet mask and...

Page 119: ...et Services Settings P 193 IPv6 Address Manual Configuration Allows you to select whether or not to configure the IPv6 address settings manually Manually Configured IPv6 Address This setting is config...

Page 120: ...com z Account name mymail z Host name myhost z Domain Name example com When receiving E mails via POP3 Enter the POP user name on the left side of and incoming POP3 mail server name in the address se...

Page 121: ...ers are allowed HTTP Proxy Server Password Enter a password of the HTTP server Up to 31 characters are allowed HTTPS Proxy Server Name Enter the HTTPS server name Up to 255 characters are allowed HTTP...

Page 122: ...ng all 3 digits select Next SMTP Server Settings Set the SMTP server In SMTP Server Settings you can set the following items Note For IPv4 enter the address in the format xxx xxx xxx xxx where xxx is...

Page 123: ...boxes and personal job flow sheets operated on the previous authentication system are not deleted automatically If these mailboxes or job flow sheets are no longer needed delete them from the machine...

Page 124: ...nge from 1 to 65535 The default value is 389 Important Do not use the numbers assigned to the other ports Secondary Server Name IP Address Enter the secondary server name or IP address Note For IPv4 e...

Page 125: ...n is not required When setting the login name you can enter up to 255 characters Password Set a password for address book search and access to the directory server by User Attribute Authentication of...

Page 126: ...er limit the search operation is stopped at that number Search Time Out Select whether or not to set a search time out Set the value from 5 to 120 seconds in 1 second increments Directory Service for...

Page 127: ...nabled The port number for SSL TLS communications with LDAP directory server is normally 389 Device Certificate Client Select a certificate to be linked Verify Remote Server Certificate When the machi...

Page 128: ...ble signature and Select during send DocuWorks Signature Select the setting for DocuWorks Signature from Do not add signature Always add signature and Select during send XPS Signature Select the setti...

Page 129: ...led This setting is effective when PEAP MS CHAPv2 is selected in Authentication Method Certificate Revocation Retrieval Settings You can configure the settings for certificate revocation retrieval The...

Page 130: ...cation in the range of 5 to 60 seconds in 1 second increments Other Settings In Other Settings you can set the following items E mail Receive Protocol Select from SMTP and POP3 depending on the usage...

Page 131: ...ettings the memory is reset and therefore data stored in all memory areas is lost It is not possible to assign more than the total memory When the power is turned on if the settings exceed the availab...

Page 132: ...increments Spool to Memory Carries out spooling The receiving buffer for spooling uses memory When this setting is selected specify the memory capacity of a receiving buffer for spooling from 0 50 MB...

Page 133: ...within the range from 64 to 1 024 KB in 32 KB increments Delete Form You can delete registered ESC P K forms 1 Select Delete Form 2 Select the print mode to delete forms 3 Enter the form number with t...

Page 134: ...print job processing the machine ignores the paper type specified on the print driver and selects another type of paper loaded on the machine Display Paper Supply Screen The Paper Supply screen appear...

Page 135: ...ear for some models An optional package is necessary For more information contact our Customer Support Center PostScript Font Absence Set the action to be taken when a PostScript font specified in a j...

Page 136: ...iving Buffer LPD P 130 Data Processing Order Prints jobs in order of completion of job processing If two or more jobs are continuously submitted a smaller size job may be printed first Job Submission...

Page 137: ...elect the item to be set or changed First Tab You can set items relating to the First E mail Scan to Mailbox Network Scanning Scan to PC screen display Feature in 2nd Column You can set the features t...

Page 138: ...contrast setting is valid when Color Scanning is set to Color or Grayscale Sharpness Set the default value for Sharpness of Image Options in the Advanced Settings screen Background Suppression Set th...

Page 139: ...Up to 128 characters can be entered for the subject Searchable Text Set whether or not to use the OCR feature to generate searchable text Note This feature does not appear for some models An optional...

Page 140: ...sizes of A and B series Inch Size Select from 11 sizes of inch series Others Select from other 14 sizes Reduce Enlarge Presets Set the magnifications shown in Preset for Reduce Enlarge in the Layout...

Page 141: ...uto Suppression Color Space Set whether to display the color space feature When set to Enabled the Color Space button appear on the Advanced Settings screen for E mail Scan to Mailbox Scan to PC and N...

Page 142: ...item to be set or changed Screen Defaults You can set items relating to the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen is displaye...

Page 143: ...firmation Options Set the default value for Confirmation Options of Acknowledgement Report in the Fax Internet Fax Options screen Set whether to automatically print a report that shows a transmission...

Page 144: ...how to re enter a recipient after the first entry z Enter Once Only No need to re enter the recipient z Enter Twice Use the speed dial feature to re enter the recipient z Re enter Fax Number or E mail...

Page 145: ...nts A longer transmission interval increases the total time to send a broadcast transmission for example but allows calls to be received during the standby time Batch Send When the machine stores mult...

Page 146: ...to print two pages of a fax document on one side of a sheet This is convenient for saving paper For example when two A5 pages are received they are printed on a single A4 sheet However if paper of the...

Page 147: ...ceive Display Priority 1 to 3 Set the priority to display the fax document information received using mailboxes For instance when using Network Scanner Utility3 the fax information is displayed in the...

Page 148: ...t Adjustment screen You can assign any magnification to the buttons other than 100 and Auto Preset You can select from preset ratios Variable You can specify a magnification from 50 to 400 in 1 increm...

Page 149: ...e Password Set the machine password when you want to limit the other parties that can send faxes When the machine password is set only a party that sends the correct machine password by F code is allo...

Page 150: ...that a transmitted Internet Fax has arrived at its destination Note You can select Delivery Receipts when the destination machine supports the DSN feature You can use Read Receipts when the destinati...

Page 151: ...ejects receiving the e mail and deletes it Transmission Header Fax Transfer When forwarding received e mail from Internet Fax to fax select whether to add a send header start time sender name recipien...

Page 152: ...f the maximum number of addresses is exceeded the e mail transmission is aborted Important This option is not applicable to the Internet Fax service Incoming E mail Print Options When an e mail sent t...

Page 153: ...when delivery fails Prints only when the transmission failed Split Send Method Set the mail split method Split into Pages Split into pages Split by Data Size Split by the data size set in Maximum Data...

Page 154: ...e mail address from the LDAP server E mail Sending When Search Failed Set whether to disable E mail when an authenticated user fails to retrieve an e mail address from the LDAP server Add Me to To Fie...

Page 155: ...ores the settings for each individual mailbox and when a document is retrieved by a client the retrieved document is forcibly deleted Print Delete Confirmation Screen Set whether to display a confirma...

Page 156: ...uments stored in the machine On Allows you to set the document expiration date within the range of 1 to 23 hours in 1 hour increments Print documents stored in the machine will be deleted at the time...

Page 157: ...ervice Settings 155 Tools 5 Job Flow Service Settings Job Flow Service Settings allows you to configure a pool server Leave the default settings unchanged because a pool server is not available for th...

Page 158: ...ilboxes in order to store scanned documents You can register up to 200 mailboxes You can check the current mailboxes in the Mailbox list For more information refer to Mailbox List P 64 1 Select Create...

Page 159: ...cuments Specify whether to enable the feature to delete documents stored in a mailbox at a specified time after a retention period has elapsed No Even when the set retention period has elapsed documen...

Page 160: ...low Sheet Job flow is a feature for executing a series of registered actions The target of a job flow is documents stored in a mailbox A job flow can be executed by using one of the following four met...

Page 161: ...or can be used by linking to a specific mailbox The use of job flows is restricted by the authentication feature For information about the available job flow features and restrictions on use refer to...

Page 162: ...ngs Deletes the setting values of the selected items Change Settings Confirm or change the settings of the selected items Name Set the name for the job flow sheet of up to 128 characters Description S...

Page 163: ...options z Internet Fax Message Enter a comment by using the keyboard displayed z Internet Fax Profile Select an Internet Fax profile A profile controls the image resolution paper size and other attri...

Page 164: ...signature feature z Resend Attempts Set whether to try again if a transmission fails If you select On also set Resend Attempts and Resend Interval Seconds Resend Attempts Set the transmission retry co...

Page 165: ...to be stored Address Book When the server address is registered in Address Book you can specify the address from Address Book The specified address appears in the Transfer via SMB screen For informat...

Page 166: ...on paper loaded in the Tray 5 Bypass 2 Sided Printing Sets the 2 sided printing option Output Performs the stapling hole punch and output destination settings z Staple Set the position for stapling z...

Page 167: ...an register up to 999 locations Abbreviated address numbers 001 to 070 are supported by the one touch buttons The one touch buttons are available for fax and Internet Fax To specify an e mail or serve...

Page 168: ...il address with not more than 128 characters z Address Type z Maximum Image Size z Fax Number z Delay Start z Name z Remote Mailbox z Index z F Code z Relay Station Setup z Relay Broadcast z Starting...

Page 169: ...k entry with the communications mode set it is not possible to change the communications mode in the Fax Internet Fax screen Resolution Set the transmission image quality Select from Panel image quali...

Page 170: ...30 communication protocol method for using sub addresses that are standardized by the ITU T The F code sub address and password use not more than 20 digits 0 to 9 and 1 Select Off or On 2 If you sele...

Page 171: ...ing Data List P 63 1 Enter the System Administration mode For details on how to enter the System Administration mode refer to System Settings Procedure P 76 2 Select one of Billing Day Time Billing Ni...

Page 172: ...propriate for information represented by a shorter character string such as telephone number employee number For more information on the attribute name refer to Attribute Name of Custom Item 1 2 and 3...

Page 173: ...le domain name fuji user name z For workgroups Local user up to 32 characters Example Fuji Taro Password When a password entry is prompted by the forwarding destination server specify a password You c...

Page 174: ...rocedure of Step 3 to register the address numbers 5 Select Save Delete from this group Deletes a registered address Enter the address number you want to delete with the numeric keypad and select Dele...

Page 175: ...ration feature is used register user IDs and user names to authenticate registered users For a user of the machine you can set a limit on the number of pages For each registered user you can also chec...

Page 176: ...3 To set account limits select Account Limit then with the numeric keypad enter the maximum number of pages Note Select Next to switch to another item Feature Access Place access restrictions on feat...

Page 177: ...ressions Resets the current cumulative number of pages for a selected user returning it to zero Reset Resets the current cumulative number of pages for users Once reset the previous count cannot be re...

Page 178: ...large quantity of documents is left remaining within a mailbox for example the deletion will take a considerable time All Feature Access Settings Resets the feature access limit for all users All Acco...

Page 179: ...ox Standard Accounting Accounting administration is carried out based on the user information and account information pre registered on the machine Auditron Mode Allows you to set whether or not to en...

Page 180: ...f asterisks Alternative Name for Account Name ID If required you can change the indication Account ID on the Login screen that appears when the Log In Out button on the control panel is pressed to ano...

Page 181: ...on how to set Billing refer to Billing Day Time Billing Night Time Billing Midnight P 169 The registered details can be confirmed by printing the Billing Data List For information about how to print r...

Page 182: ...g changes and ensure security System Administrator s Login ID Set the system administrator s user ID Enter the ID from 1 to 32 characters Note The default of the system administrator s user ID is 1111...

Page 183: ...tion Groups 185 User Details Setup 186 System Administrator Maximum Login Attempts 186 Passcode Policy 187 Charge Private Print Settings 187 Login Type Allows you to select a type of authentication No...

Page 184: ...e or deleted according to the Charge Print settings Note The settings in Service Access are not effective if Login Type is set to Login to Remote Accounts For information about Login Type refer to Log...

Page 185: ...r of allowed pages for each of the copy fax scan and print features 1 Select Account Limit 2 Select a feature to restrict 3 To set account limits select Account Limit then with the numeric keypad ente...

Page 186: ...change Alternative Name for User ID Mask User ID Alternative Name for Account ID Mask Account ID Print an Auditron report for each user Add This User to Authorization Group Allows you to select an aut...

Page 187: ...se users to the default authorization group Meter Print Jobs Resets all printer auditron and deletes automatically registered job owner names The number of pages printed is also reset to 0 Note Meter...

Page 188: ...ng is hidden as a row of asterisks Failed Access Log In order to detect unauthorized access an error is logged if authentication fails within a specified period of time Set the failure count Display L...

Page 189: ...f 4 to 12 Note This is only applicable to ordinary users not applicable to the machine administrator and guests For users that have already been registered authentication with less than the minimum nu...

Page 190: ...rint To delete jobs select Delete Job Note Job without User ID is changed to Print Job when you select as follows on CentreWare Internet Services Properties Authentication Configuration Non Account Pr...

Page 191: ...is selected the Secure Print Sample Set Mailbox Print and Delayed Print settings specified on the print driver will be ignored Allow User to Disable Active Settings This feature allows authorized use...

Page 192: ...ed Overwrite Hard Disk 1 Overwrite or 3 Overwrites Data Encryption On an encryption key of 8 digits or more maximum 12 digits Service Rep Restricted Operation On z Change the system administrator s fa...

Page 193: ...from interceptions z To block unauthorized access install a firewall device between the external network and the internal network that the machine is located on Scheduled Image Overwrite Specifies ho...

Page 194: ......

Page 195: ...re Internet Services Note An optional package is required to use this feature For more information contact our Customer Support Center z Installation of CentreWare Internet Services 194 z Starting Cen...

Page 196: ...ater For Mac OS X 10 4 z Safari 1 3 or later Refer to CentreWare Internet Services Problems P 331 when any troubles occur during the configuration Configuration on the Machine The following describes...

Page 197: ...P address a subnet mask and a gateway address For information on how to set an IP address refer to Protocol Settings P 115 4 Select Close The machine automatically reboots 5 After the machine is resta...

Page 198: ...he Internet address entry when the machine s Internet address is myhost example com http myhost example com Note If your network uses DNS Domain Name System and the machine s host name is registered i...

Page 199: ...ails on the setting items z Mailbox Allows you to register a mailbox as well as import or print documents saved in a mailbox z Job Flow Sheets Allows you to register edit or delete job flow sheets z P...

Page 200: ...re that verifies a user and sends scanned data to the folder prespecified for the user z Scan to PC Allows you to configure the settings for Scan to PC z Accounting Configuration Allows you to configu...

Page 201: ...Retrieval Settings Allows you to configure the settings for certificate revocation retrieval z 802 1x Allows you to configure the IEEE 802 1x settings z SSL TLS Settings Allows you to configure SSL TL...

Page 202: ......

Page 203: ...For more information contact our Customer Support Center z Print Features Overview 202 z Installation When Using USB Port 205 z Installation When Using TCP IP LPD Port 9100 207 z Installation When Usi...

Page 204: ...stablished For more information on how to set up the machine using LPD refer to Installation When Using TCP IP LPD Port 9100 P 207 NetWare The machine supports PServer mode using Netware directory ser...

Page 205: ...ttings of the machine accordingly with that of the file server Use CentreWare Internet Services to change these settings For more information on how to set up the machine using NetWare refer to Instal...

Page 206: ...9 10 4 10 10 5 For information on network environments refer to the manual in the CD ROM of the Driver CD Kit Connection method Local connection Network connection Port USB 2 0 LPD NetWare SMB IPP Po...

Page 207: ...on the machine For more information refer to USB P 112 Note To print binary data by using a USB interface set Adobe Communication Protocol to RAW The configuration can also be performed using CentreWa...

Page 208: ...procedure refer to the manual contained in the CD ROM of the Driver CD Kit You can also print from a Macintosh computer using USB if Adobe PostScript 3 Kit optional has been installed For information...

Page 209: ...address Note The configuration can also be performed using CentreWare Internet Services or IP Address Setting Tool included in the CD ROM of the Driver CD Kit For the items that can be configured usi...

Page 210: ...a Configuration Report refer to Print Reports P 59 Configure other LPD or Port 9100 settings as necessary Refer to CentreWare Internet Services Setting Items P 208 Step 3 Configuration on the Compute...

Page 211: ...IP Address Link Local Address Gateway Address z Domain Name z DNS Configuration IPv4 IPv6 z WINS Server z Port Number z TBCP Filter Note The TBCP filter is set only when optional Adobe PostScript 3 K...

Page 212: ...can also be performed using CentreWare Internet Services or IP Address Setting Tool included in the CD ROM of the Driver CD Kit For the items that can be configured using CentreWare Internet Services...

Page 213: ...he Tools screen is displayed 3 Set an IP address and the others If an IP address is already set this step is not necessary If DHCP or BOOTP is available in your environment configure the method for ob...

Page 214: ...n on how to start CentreWare Internet Services refer to CentreWare Internet Services Settings P 193 z Print page buffer of NetWare z Port Settings z Frame Type z Queue Poll Interval z Host Name z Pass...

Page 215: ...e CD ROM of the Driver CD Kit For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 214 1 Display the Tools screen 1 Press the L...

Page 216: ...orted operating systems refer to Supported Operating Systems P 204 For information on the driver installation procedure refer to the manual contained in the CD ROM of the Driver CD Kit CentreWare Inte...

Page 217: ...vices or IP Address Setting Tool included in the CD ROM of the Driver CD Kit For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items...

Page 218: ...o have a print driver installed For information on the supported operating systems refer to Supported Operating Systems P 204 For information on the driver installation procedure refer to the manual c...

Page 219: ...t can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 218 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrat...

Page 220: ...ms P 204 For information on how to install a print driver refer to the manual contained in the CD ROM included in Adobe PostScript 3 Kit optional CentreWare Internet Services Setting Items The items t...

Page 221: ...ibes the configuration to use the E mail features on the machine Note An optional package is required to use this feature For more information contact our Customer Support Center z E mail Overview 220...

Page 222: ...ically prints out the attached file Contents of e mail other than its attached file are processed according to the settings specified in Incoming E mail Print Options in CentreWare Internet Services C...

Page 223: ...U U Machine e mail address Set the E mail address for the machine O O O O O DNS server address Required when the addresses for a POP3 server and a SMTP server are set with a domain name format instea...

Page 224: ...ng Consumables Status Notice Job Completion Notice via SMTP via POP3 Machine e mail address When using the e mail feature on the machine an e mail account of the machine must be registered to a mail s...

Page 225: ...e The default user ID is 11111 The default passcode is x admin 3 Select Tools 2 Enable a port which is used for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select S...

Page 226: ...ter the system administrator s passcode then select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools 2 Set the e mail address host name and domain name 1 Select C...

Page 227: ...After the machine is restarted print a Configuration Report to confirm that each item is configured For information on how to print a Configuration Report refer to Print Reports P 59 CentreWare Inter...

Page 228: ......

Page 229: ...te An optional package is required to use this feature For more information contact our Customer Support Center z Scan Service Overview 228 z Configuration of Scan to Mailbox 229 z Configuration of Sc...

Page 230: ...s refer to Configuration of Scan to Mailbox P 229 Network Scanning Job Template Scanning A configuration file defining scanning conditions is called a job template You can apply a job template to a sc...

Page 231: ...ternet Services refer to CentreWare Internet Services Settings P 193 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or a ke...

Page 232: ...ox refer to Create Mailbox P 156 Step 3 Configuring a Computer When using Network Scanner Utility3 install Network Scanner Utility3 on a computer Network Scanner Utility3 is stored in the CD ROM of th...

Page 233: ...ws XP FTP service of Microsoft Internet Information Server 3 0 or later z Mac OS X FTP service of Mac OS X 10 2 X 10 3 8 10 3 9 10 4 2 10 4 4 10 4 8 10 4 9 10 4 10 z Novell NetWare FTP service of NetW...

Page 234: ...P Client and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled then select Save 6 Select Close repeatedly until the Tools screen is displayed 3 Set an I...

Page 235: ...n the Service tab of Sharing under System Preferences CentreWare Internet Services Setting Items The items that can be configured using CentreWare Internet Services are as follows For details on featu...

Page 236: ...Vista Step 2 Enabling Ports and Setting TCP IP In order to use Network Scanning feature on the machine enable the ports and set the IP address The procedure for setting the machine is as follows Note...

Page 237: ...nfirm that the ports are enabled and TCP IP is configured For information on how to print a Configuration Report refer to Print Reports P 59 Step 3 Configuring the SNMP Port Configure the transport pr...

Page 238: ...en 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or a keyboard and select Enter When a passcode is required select Next Input and enter the system ad...

Page 239: ...e SNMP port using CentreWare Internet Services 1 Start CentreWare Internet Services For information on how to start the CentreWare Internet Services refer to Starting CentreWare Internet Services P 19...

Page 240: ......

Page 241: ...Internet Fax service on the machine Note This feature does not appear for some models An optional package is required to use this feature For more information contact our Customer Support Center z In...

Page 242: ...ernet Fax service the preparation of the following e mail environment configurations is required Item Description Internet Fax Inter net Fax Direct SMTP POP3 SMTP TCP IP address TCP IP address of the...

Page 243: ...Fax Path to Direct P2P POP3 server When a POP3 server is used for e mail receiving register the machine s e mail address and a user account to the server Also the configuration of the POP3 server s ad...

Page 244: ...ypad and select Enter When a passcode is required select Next Input and enter the system administrator s passcode then select Enter Note The default user ID is 11111 The default passcode is x admin 3...

Page 245: ...default passcode is x admin 3 Select Tools 2 Set an e mail address host name and domain name 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name 3 Select E mail Address and...

Page 246: ...range of 0 to 255 For IPv6 enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value When you make an entry mistake press the C Clear button and enter...

Page 247: ...he same password twice in New Password Passcode and Retype Password Passcode If you do not set the password leave it blank and select Save 2 Select Close 5 Configure the Domain filter 1 Select Domain...

Page 248: ...ays attach a digital signature to e mail or select a digital signature when sending Internet Fax z Certificate Auto Store Select whether or not to automatically store a S MIME certificate attached wit...

Page 249: ...the machine 1 Select Fax Internet Fax on the All Services screen to display the Fax Internet Fax screen 2 Select iFax from the drop down menu on the upper left corner on the screen 3 Enter a destinat...

Page 250: ......

Page 251: ...escribes how to use the Server Fax service on the machine Note An optional package is required to use this feature For more information contact our Customer Support Center z Server Fax Overview 250 z...

Page 252: ...ature is detected as not installed even if a Fax Kit is installed on the machine During that time therefore fax transmission and reception are disabled and printed reports show that the machine does n...

Page 253: ...ng Items Using CentreWare Internet Services P 197 Note You can switch to the Server Fax feature also on the machine s Control Panel 1 Start a web browser 2 Enter the machine s IP address or the Intern...

Page 254: ...the left of Fax to display the items in the folder 6 On the tree in the left frame click General 7 On the General screen set Scan File Transfer Report under Fax 8 Set Optional Information under Job L...

Page 255: ...ettings refer to Step 2 Configuring E mail Environment P 224 The following settings are additionally required for the SMTP server z Domain Name z E mail Address Display Format 13 Click Apply to reflec...

Page 256: ......

Page 257: ...the Encryption and Digital Signature features z Encryption and Digital Signature Overview 256 z Configuration of HTTP Communication Encryption 258 z Configuration of Encryption using IPSec 260 z Conf...

Page 258: ...icate must be registered from CentreWare Internet Services to the machine When verification of server certificates is enabled to verify a remote server the root certificate of the remote server must b...

Page 259: ...rvices Certificates created by CentreWare Internet Services are valid for one year Encryption and Digital Signature Features for Scan Files Encryption of PDF DocuWorks Documents PDF and DocuWorks docu...

Page 260: ...ne Configure a certificate to the machine No certificate is imported on the machine in the default settings Import certificates for a SSL server as needed This section describes how to create a self c...

Page 261: ...not use the numbers of any other ports 5 Click Apply 6 When the right frame on the web browser will change to the machine reboot display click Reboot Machine The machine will reboot and the setting va...

Page 262: ...treWare Internet Services Two methods are available depending on types of certificates Create a self certificate on the machine and enable HTTPS Enable HTTPS and import a created certificate on the ma...

Page 263: ...fresh the web browser 3 Click on the left of Security to display the items in the folder 4 Configure the certificate 1 Click Certificate Management 2 Select Local Device for Category IPSec for Certifi...

Page 264: ...Settings 12 For details on the settings refer to IPSec Settings P 126 8 Select Close Step3 Configuration on a Computer The following describes the configuration for the computer Configure the followi...

Page 265: ...rst then configure the certificate to the machine Configuration on a Computer Prepare a certificate that is suitable for E mail Encryption Digital Signature Step1 Configuration on the Machine To confi...

Page 266: ...click the Display the List button 4 Select the owner of the certificate to be set 5 Click the Certificate Details button 6 Click the Use this Certificate button 7 Click Reboot Machine The machine will...

Page 267: ...tificate refer to the CentreWare Internet Services online help Sending e mail with S MIME digital signature from the machine to a computer No settings are required on a recipient computer Sending S MI...

Page 268: ...ttings 266 Encryption and Digital Signature Settings 12 Supported e mail applications E mail applications that can send and receive e mail to and from the machine are as follows z Outlook 2000 2002 20...

Page 269: ...a person to whom the data is disclosed on the machine and then register the certificate to the address book When registering a personal certificate on the machine the root certificate should be includ...

Page 270: ...icate Management 2 Select Local Device for Category Scan File for Certificate Purpose and then click the Display the List button 3 Select the owner of the certificate to be set 4 Click the Certificate...

Page 271: ...he machine and then register the certificate to the address book When registering a personal certificate on the machine the root certificate should be included in the personal certificate For informat...

Page 272: ......

Page 273: ...ontains information for System Administrators on the features used to change the settings and on the setting procedures z Overview of Authentication and Account Administration 272 z Authentication 274...

Page 274: ...o authentication types Login to Local Accounts authenticates users based on the user information registered with the machine Login to Remote Accounts authenticates users based on the user information...

Page 275: ...tion Local Accounting Network Accounting and Xerox Standard Accounting For more details refer to Types of Account Administration P 276 Available Combinations of Authentication and Account Administrati...

Page 276: ...henticated Users These are users who are registered on the machine or a remote server When using a restricted service an authenticated user is prompted to type the user ID and passcode on the authenti...

Page 277: ...tive Settings For information on Allow User to Disable Active Settings refer to Allow User to Disable Active Settings P 189 Types of Authentication The following describes the types of authentication...

Page 278: ...ormation on how to print reports refer to Print Reports P 59 Network Accounting Account administration is carried out based on user information managed by a remote service The remote service collects...

Page 279: ...ntication and Accounting Modes You can individually select Authentication and Accounting types The valid combinations are as follows O Available X Not available 1 Default Accounting Mode Off Local Net...

Page 280: ...on the restrictions that can be set for the device as a whole Services Controlled by Authentication and Account Administration The services controlled by authentication and account administration dep...

Page 281: ...unting Service optional For information on ApeosWare Accounting Service optional refer to the documentation provided with it The following services are controlled 1 This column shows whether authentic...

Page 282: ...shows whether authentication is required for each service O indicates that authentication is required 2 You can select features available for each user For more information refer to the CentreWare Int...

Page 283: ...n feature is enabled this type of job flow sheet can only be handled by a system administrator Mailbox Job Flow Sheet This is a job flow sheet created by a general user or a system administrator on th...

Page 284: ...ed and its settings can be changed by any user When the Authentication feature is enabled this mailbox can only be handled by a system administrator Personal Mailbox This is a mailbox created by an au...

Page 285: ...the Authentication Feature is not Enabled Available Job Flow Sheet Operations If the authentication setting is changed from enabled to disabled delete all existing personal job flow sheets and create...

Page 286: ...o mailboxes they cannot be edited or copied but still can be used If you cancel the links however the job flow sheets will no longer be displayed and will be unavailable Create Job Flow Sheet under Se...

Page 287: ...de is changed and therefore a job flow sheet that is linked to a mailbox becomes unavailable the job flow sheet cannot be edited or copied but can still be used for the mailbox When the job flow sheet...

Page 288: ...other than a guest user in Login to Remote Accounts Important If authenticated as a guest user in Login to Remote Accounts you are treated as an unauthenticated user general user and cannot handle jo...

Page 289: ...oxes Important If job flow sheets which are no longer available for use due to a change in the authentication status are linked to mailboxes they cannot be edited or copied but still can be used If yo...

Page 290: ...t user in Login to Remote Accounts Important If authenticated as a guest user in Login to Remote Accounts you are treated as an unauthenticated user general user and cannot handle job flow sheets or m...

Page 291: ...uired Authenticated user Pages sheets Other than machine s print driver 2 Unauthenticated user Pages sheets Secure Print Store Documents Required Print Documents Not required 1 Authenticated user Page...

Page 292: ...umber of sheets Fax to Mailbox Automatic Reception to Mailbox Not required Fax reception Receptions pages charging units Reception Printing of Mailbox received Fax Required 1 Authenticated user Pages...

Page 293: ...s are split for printing the number of pages counted will be those received not those printed The number of charging units is not computed for the following communications When dialing a fax number us...

Page 294: ...ver Change the default authorization group settings and add an authorization group as necessary Step 1 Enabling Authentication This step explains the procedures when Login to Local Accounts is selecte...

Page 295: ...User Role and Add This User to Authorization Group respectively When Login to Remote Accounts is Selected Use the following procedure to enable remote authentication 1 Press the Log In Out button 2 E...

Page 296: ...ver For more information on the Authentication feature refer to Kerberos Server Settings P 121 LDAP Server Directory Service P 122 and SMB Server Settings P 124 Step 2 Changing the Default Authorizati...

Page 297: ...t Enter When a passcode is required select Next Input and enter the system administrator s passcode then select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools 4...

Page 298: ...elect Enter When a passcode is required select Next Input and enter the system administrator s passcode then select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Too...

Page 299: ...Select Account Limit 9 Configure the Account Limit and Feature Access settings for each service Refer to Account Limit P 174 10 If necessary select a user role and an authorization group for the user...

Page 300: ......

Page 301: ...ons z Troubleshooting 300 z Machine Trouble 301 z Image Quality Trouble 305 z Trouble during Copying 310 z Trouble during Printing 313 z Trouble during Faxing 315 z Trouble during Scanning 319 z Netwo...

Page 302: ...ed No Yes Action For information on paper jams refer to Paper Jams P 406 For information on document jams refer to Document Jams P 417 No Cause Is an error code displayed Action Refer to Error Code P...

Page 303: ...n the User Guide Is the screen contrast low Adjust the screen contrast by using the contrast adjustment dial Refer to 2 Product Overview in the User Guide Unable to print or unable to copy Is a messag...

Page 304: ...ot output Data remains in machine memory Cancel printing or delete the remaining data Refer to 9 Job Status Checking Current Pending Jobs in the User Guide Unable to insert or remove a paper tray Did...

Page 305: ...ing Paper P 29 Is paper exceeding the maximum fill line in the tray Load paper in the paper tray so that it does not exceed the maximum fill line Refer to Loading Paper P 29 Are the paper guides set c...

Page 306: ...fer to 3 Copy Copying Procedure in the User Guide Is a piece of torn paper remaining in the document feeder Open the document feeder cover and check inside Refer to Document Jams P 417 Is the Mixed Si...

Page 307: ...m under the document when copying The copy has black lines Is the document glass on the document feeder dirty Clean the document glass Refer to Cleaning the Film and Constant Velocity Transport Glass...

Page 308: ...e tray Remove the improper paper or replace whole paper with new one Refer to Loading Paper P 29 Is the document pasted or folded There may be a gap between the document glass and the pasted or folded...

Page 309: ...iorated or is damaged Replace the drum cartridge with a new one Refer to Replacing the Drum Cartridge for customers having a spot maintenance contract P 41 White dots appear in black filled areas The...

Page 310: ...the toner cartridge Replace the toner cartridge with a new one Refer to Replacing the Toner Cartridges P 39 Power supply problem may have occurred Contact our Customer Support Center White areas or wh...

Page 311: ...patches appear vertically A drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing the Drum Cartridge for customers having a spot maintenance contr...

Page 312: ...egular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with tags paper clips or tape Refer to 3 Copy Copying Procedure in the Us...

Page 313: ...sity Refer to 3 Copy Image Quality in the User Guide The original document density is too light Adjust the copy density Refer to 3 Copy in the User Guide The setting for Original Type is inappropriate...

Page 314: ...parent type such as a transparency film Place a white sheet of paper over the original document when copying The document is misaligned Load the document correctly Refer to 3 Copy Copying Procedure in...

Page 315: ...ton to check the Print Mode on the Machine Status screen If Print Mode is set to Off line select On line An error occurred with the machine Check the error details The IP address or SMB network path i...

Page 316: ...ntable area Expand the printable area or reduce the document print area The font differs from the font specified on the computer The font replacement is set on the print driver Check the font replacem...

Page 317: ...s the subscribed one Tone 10pps for the machine An error occurred with the phone line Use a telephone near the machine to check whether to be able to make a phone call If the phone call is disabled th...

Page 318: ...Image quality may be affected by a problem of the sender s machine as well as a problem of this machine Symptom Cause Remedy The phone line has a problem The phone line is not connected correctly The...

Page 319: ...P 70 The sending mode is manual To use FAX Information Service set the receiving mode to manual on the on hook screen to enter an information code and press the Start button The document is not correc...

Page 320: ...ailbox The unregistered mailbox is specified on the mailbox selector feature When using the mailbox selector feature specify the registered mailbox If the unregistered mailbox is selected the received...

Page 321: ...ure in the User Guide The document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does n...

Page 322: ...between the computer and machine is abnormal Check with your network administrator Unable to open a mailbox The mailbox is unregistered Register the mailbox Refer to Create Mailbox P 156 The mailbox...

Page 323: ...sword The time setting on the machine does not agree with that of Windows when SMB transmission to Windows Server 2003 Synchronize the time settings of the machine and Windows On Windows Server 2003 o...

Page 324: ...ent Cover and Document Glass P 50 The document is a transparent type such as a transparency film If the document is transparent dirt on the document cover will appear on the image Place a white sheet...

Page 325: ...Guide The document is a non standard size Specify the document size Refer to 5 Scan Advanced Settings in the User Guide The document is folded Unfold and correctly place the document Refer to 5 Scan...

Page 326: ...uters are on different networks consult your network administrator The host name for the machine is already in use Print out Configuration Report to confirm if Repetitive Host Name is printed in the S...

Page 327: ...rom the Printer menu Cancel All Documents menu Select the print data to be deleted and delete from the Document menu in the Printer window Select Cancel The print data has a different owner Confirm if...

Page 328: ...or group name is not specified in the user setting for the print server Use NWADMIN from a computer to confirm that the print server s User information lists the job sender user or group name Re trans...

Page 329: ...he number in the print data The level settings for the IPX checksum do not match Use the set command from the console screen on the file server and confirm whether the IPX checksum is set to level 2 E...

Page 330: ...the file server using Network Neighborhood Start the file server There is another device on the network with an identical device name Switch off the machine and use NWADMIN from a computer to confirm...

Page 331: ...e print data Specify the Notify option when transmitting the print data Netware command CASTOFF has been issued on the computer Issue the NetWare command CASTON on the computer Cause Check point Remed...

Page 332: ...the print data Confirm the selected print language on the machine and the print language of the print data Select the print language on the machine to match the print data The computer is not using t...

Page 333: ...annot be browsed from clients If the printer is turned on before it is connected to a network clients may not be able to identify the printer name and therefore cannot browse the printer Turn the prin...

Page 334: ...en an user operation on the control panel is being performed or has just been completed When the automatic reset function is configured any setting by CentreWare Internet Services is not applied until...

Page 335: ...not supported by the machine Only Basic Authentication is supported by the machine The machine does not support NTLM digest For security purposes use the authentication feature using SSL The IP addres...

Page 336: ...work cable is properly connected We recommend spanning tree configuration with which network disconnection rarely occurs Communication cannot be established due to overloading of the server applicatio...

Page 337: ...rect Set the correct IP address of the proxy server When the proxy server requires authentication cannot connect to the server because the user name or password is incorrect Set the user name and pass...

Page 338: ...IPv6 communication cannot be made with Bonjour Bonjour does not support IPv6 communication Use IPv4 for Bonjour Symptom Remedy When the machine is configured with a link local address only file trans...

Page 339: ...twork with no DNS server installed authentication fails if an SMB authentication server is specified using the computer name Directly specify the IPv6 address to specify the computer name of an authen...

Page 340: ...nable to process the job template due to insufficient hard disk space Remedy Remove unnecessary data from the hard disk to increase free disk space 003 701 O O Cause A digital code is embedded in the...

Page 341: ...function Remedy Make sure the document contains at least two pages 003 780 O Cause Failed to compress the scanned document Remedy Reduce the resolution or the ratio for Reduce Enlarge to decrease the...

Page 342: ...opped in position Or there is a foreign object under the finisher tray Remedy If there is any foreign object under the finisher tray remove it and then turn the machine off and on If the error persist...

Page 343: ...ustomer Support Center 016 240 O O Cause An error occurred in the document feeder Remedy Turn the machine off and on If the error persists contact our Customer Support Center 016 405 O Cause An error...

Page 344: ...n CentreWare Internet Services if the user name and password used in the POP3 server are correct 016 513 O Cause A time out occurred while the machine was waiting for a response from the SMTP server R...

Page 345: ...ntication error Unable to get an SSL client certificate Remedy The LDAP server is requesting an SSL client certificate Set an SSL client certificate on the machine 016 523 O Cause LDAP server SSL auth...

Page 346: ...ck if the clocks on the machine and Kerberos server are correctly set Also check the settings of the summer time and the time zone as well on the machine and Kerberos server 016 534 O Cause Kerberos s...

Page 347: ...tings turn the machine off and on and then start the print job again For details on Job Ticket Memory refer to Job Ticket Memory P 130 016 571 O Cause Unable to print because the content of the job ti...

Page 348: ...16 579 O Cause The machine failed to transfer data using FTP of the Scan to PC feature because the scanned image could not be saved in the FTP server after connection Remedy Check if the FTP server s...

Page 349: ...e Scan to PC feature because lock folder deletion was not successful on the FTP server after connection Remedy Take one of the following actions zCheck the access privilege to the FTP server z If any...

Page 350: ...using FTP of the Scan to PC feature was cancelled after connection to the FTP server because the same file or folder name existed Remedy Make sure that the multiple machines are not accessing the same...

Page 351: ...O O Cause One of the following may be the cause 1 You have specified the mailbox registry for the scanned document to the machine However optional Scanner Kit is not installed 2 You have not used the...

Page 352: ...Cause The upper limit for the e mail size has been exceeded Remedy Take one of the following measures and then try sending the mail again zReduce the number of sheets of the document zLower the resol...

Page 353: ...print again 016 721 O O Cause An error occurred during print processing Probable causes are as follows 1 Printing was instructed by automatic tray selection when Paper Type Priority is set to Auto Pa...

Page 354: ...nt is blank 016 728 O Cause An unsupported tag is included in the TIFF file Remedy Check the print data 016 729 O Cause Unable to print because the number of colors or the resolution of the TIFF file...

Page 355: ...e size z Use less Repeat Image zIncrease memory 016 748 O O O O Cause Unable to print due to insufficient hard disk space Remedy Reduce the number of print pages by dividing up the print data or print...

Page 356: ...one of the following actions z Use the print driver to print the document z Expand the PostScript memory For information on the memory refer to Allocate Memory P 129 016 752 O Cause Unable to process...

Page 357: ...ontact the SMTP server administrator 016 767 O Cause Unable to send the e mail due to an incorrect address Remedy Check the address and try again 016 768 O Cause Unable to connect to the SMTP server d...

Page 358: ...image conversion processing was interrupted due to insufficient disk space Remedy Remove unnecessary data from the hard disk to increase free disk space 016 779 O Cause An error occurred during scanne...

Page 359: ...ard disk space on the server Remedy Cancel forwarding the file and check if you have the write privilege for the server directory Remove unnecessary data from the server s hard disk to increase free d...

Page 360: ...ause An invalid print parameter is included Remedy Check the print data and options and print again 018 500 O Cause Unable to connect to the SSL server because the server certificate and the private k...

Page 361: ...hen the destination computer is Macintosh specify a user who is permitted to use Windows Sharing The password cannot be retrieved If you have forgotten the password reset the password To reset the pas...

Page 362: ...re logging in to the SMB server failed because one of the following problems occurred on the shared name of the SMB server z The specified shared name does not exist on the server z Unavailable charac...

Page 363: ...t side error occurred Received HTTP Status 4xx other than 401 and 404 Remedy Check the followings z The destination HTTP server for the scanned document is accessible by PC z The server settings 018 5...

Page 364: ...certificate is unexpired the time set on the machine is correct the certificate is not on the discard list 4 Check the certificate path to the SSL server certificate and import the required CA certifi...

Page 365: ...PAIR at the server console on the NetWare server 018 579 O Cause The hard disk on the NetWare server may be full Remedy Check the followings z The NetWare server is accessible by PC z The free space o...

Page 366: ...urred on the NetWare server Remedy 1 Check the status of the HDD on the NetWare server 2 Check if the NetWare server is accessible by PC 3 Run DSREPAIR at the server console on the NetWare server 018...

Page 367: ...ame server is not being accessed from multiple machines 2 If the problem occurs again contact our Customer Support Center 018 591 O O Cause When the server was connected to and the name of a file or f...

Page 368: ...roblem persists check with your network administrator 018 705 O Cause LDAP server protocol error caused by the Address Book operation The server returned RFC2251 Result Message No 5 compare false for...

Page 369: ...ddress Book query Remedy Retry after waiting for a while If the problem persists check with your network administrator 018 716 O Cause LDAP server protocol error caused by the Address Book operation T...

Page 370: ...the Address Book operation The server returned RFC2251 Result Message No 34 invalid DN syntax for Address Book query Remedy The LDAP server has a Name problem Check the user name and password to cance...

Page 371: ...service problem Retry after waiting for a while If the problem persists check with your network administrator 018 753 O Cause LDAP server protocol error caused by the Address Book operation The serve...

Page 372: ...s Book operation The server returned RFC2251 Result Message No 70 results too large for Address Book query Remedy Change the search conditions start position to narrow the range of search area and try...

Page 373: ...returned RFC2251 Result Message No 86 unknown authentication method for Address Book query Remedy Have the network administrator check the LDAP server status 018 787 O Cause LDAP server protocol error...

Page 374: ...ng for Address Book query Remedy Have the network administrator check the LDAP server status 018 796 O Cause LDAP server protocol error caused by the Address Book operation The server returned RFC2251...

Page 375: ...ts contact our Customer Support Center 026 701 O Cause The number of queries to Address Book exceeded the machine s processing capability Remedy Wait for a while and try again If the number of queries...

Page 376: ...d on the network Remedy Change the IPv6 link local address of the machine or the address of the other device Refer to Auto Configured IPv6 Address P 117 027 452 O O Cause IP address already exists Rem...

Page 377: ...using SMB of the Scan to PC feature because the machine could not resolve the host name or the server name of the SMB server when accessing the DNS Remedy Check the connection to the DNS Check if the...

Page 378: ...if the server address can be resolved correctly z For Windows NT 4 0 Server Workstation use the following steps to see if the NetBIOS interface device is activated on the destination SMB server 1 Sel...

Page 379: ...e During the transfer using SMB of the Scan to PC feature the file name or folder name could not be retrieved Remedy Check the access privilege to the SMB server 027 521 O Cause During the transfer us...

Page 380: ...llowing reasons z The file does not exist z The directory is not empty z The specified directory name does not exist Remedy If any lock directory LCK exists in the forwarding destination manually dele...

Page 381: ...etected in the specified domain name Remedy If the error occurred during SMB authentication Check with the network administrator for the domain name then re configure correctly Also check if the domai...

Page 382: ...tact our Customer Support Center 027 564 O Cause SMB protocol error The SMB server was not found Remedy Check if the connection between the authentication server and the machine has been established v...

Page 383: ...te 027 591 O O Cause SMB protocol error Users are restricted A blank password is invalid Remedy Set the password for the user 027 599 O O Cause SMB protocol error Remedy Try again If the problem persi...

Page 384: ...se the address in its From field was not the same as the mail address in the S MIME signature mail Remedy Tell the sender that the mail addresses are not identical and ask to send the e mail again 027...

Page 385: ...external services exceeded the maximum number Remedy Reduce the number of files and send them again 027 730 O O Cause The number of the document pages attached to the SMTP mail is more than the maximu...

Page 386: ...lt values to the mandatory fields of the job flow 027 753 O Cause 1 Attempted to execute the service while the port necessary for the job flow is either deactivated or disabled 2 Attempted to execute...

Page 387: ...he EHLO command 027 777 O Cause The destination SMTP server does not support SMTP AUTH Remedy Set E mail Send Authentication to Off under System Settings Connectivity Network Setup Outgoing Incoming E...

Page 388: ...ending 033 721 O Cause An error occurred during fax transmission Remedy Turn the machine off and on If the error persists contact our Customer Support Center 033 722 O Cause The document is jammed or...

Page 389: ...ause An error occurred during fax transmission Remedy Try again If the error persists contact our Customer Support Center 033 738 O Cause Received abnormal JBIG data Remedy No operation is necessary 0...

Page 390: ...e 133 xxx 134 xxx and then solve the problem If the error persists contact our Customer Support Center 034 211 034 212 O Cause An error occurred on the fax control system Remedy Contact our Customer S...

Page 391: ...nations specified for the broadcast transmission exceeded the upper limit Remedy Wait until the waiting jobs decrease or reduce the number of destinations and try again 034 520 O Cause The number of w...

Page 392: ...4 719 034 720 O Cause An error occurred during fax transmission Remedy Check the settings and the phone number and send the fax again If the error persists contact our Customer Support Center 034 721...

Page 393: ...t Center 034 752 O Cause The destination machine is busy Remedy Retry after waiting for a while If the error persists contact our Customer Support Center 034 753 O Cause The destination machine does n...

Page 394: ...9 034 780 034 781 034 782 034 783 O Cause An error occurred during fax transmission Remedy Check the settings and the phone number and send the fax again If the error persists contact our Customer Sup...

Page 395: ...to check the condition of the machine and try again 035 706 O Cause The destination machine has a problem or the fax number is incorrect Remedy Call the destination to check the condition of the machi...

Page 396: ...O Cause Unable to communicate because the fax number is incorrect or the destination machine does not have the specified feature Remedy Check if the fax number is correct and the destination machine...

Page 397: ...n machine did not respond Remedy Ask the recipient if the telephone number is correct or if the telephone line and telephone switchboard for the destination machine are defective 035 750 O Cause An er...

Page 398: ...30 036 531 036 532 036 533 036 534 036 535 036 536 036 537 036 538 036 539 036 540 036 541 036 542 O Cause An error occurred during fax transmission Remedy Check the settings and the phone number and...

Page 399: ...27 036 728 036 729 036 730 036 731 036 732 036 733 036 734 O Cause An error occurred during fax transmission Remedy Check the settings and the phone number and send the fax again If the error persists...

Page 400: ...73 036 774 036 775 036 776 036 777 O Cause An error occurred during fax transmission Remedy Check the settings and the phone number and send the fax again If the error persists contact our Customer Su...

Page 401: ...document Remedy Check if the destination machine has the remote copy feature 036 796 O Cause The document was faxed with normal transmission because the destination machine does not have the remote c...

Page 402: ...contact our Customer Support Center 065 219 065 220 O O Cause The document feeder is defective Remedy Contact our Customer Support Center 071 210 071 211 071 212 O Cause Tray 1 malfunction Remedy Con...

Page 403: ...ble to use the 2 sided printing feature due to insufficient memory Remedy Add memory 116 702 O Cause A print job was processed using a substitute font Remedy Check the print data 116 703 O Cause An er...

Page 404: ...d image may be incomplete Check if the image has no problem or ask the sender to send the data again When using the Internet Fax forwarding feature check the data sent to the e mail recipient 116 780...

Page 405: ...ay 124 709 O Cause The document exceeded the maximum number of pages that can be stapled Remedy Reduce the number of pages or cancel the stapling setting then try to print again 124 710 O Cause The ou...

Page 406: ...aper recycled paper side 2 paper user defined custom paper zCheck the settings by selecting System Settings Fax Mode Settings Fax Control Receiving Paper Size 1 Select Receiving Paper Size Tray Mode t...

Page 407: ...record the displayed contents for xxx yyy Switch off the machine immediately wait for the touch screen to go dark and contact our Customer Support Center Completed with an error xxx yyy O O O O O Caus...

Page 408: ...Jams in the Trays 1 to 4 412 Paper Jams in the Tandem Tray Module 412 Paper Jams in the Tray 5 Bypass 413 Paper Jams in the Duplex Kit 414 Paper Jams in the Finisher A1 415 Paper Jams in the Finisher...

Page 409: ...for clearing paper jams When using the green lever A1 407 When using the green lever A2 408 When using the green lever A1 1 Open the Tray 5 bypass 2 If the Side Tray optional is attached remove paper...

Page 410: ...Note If the paper is torn check for any torn pieces inside the machine 7 Push the center section of the cover A to firmly close it 8 Close the Tray 5 bypass When using the green lever A2 1 Open the T...

Page 411: ...paper is jammed inside the Fuser Unit gently remove the paper while holding down the green lever A2 Note If the paper is torn check for any torn pieces inside the machine 6 Push the center section of...

Page 412: ...he cover to firmly close it Paper Jams in the Bottom Left Cover C The following describes how to clear paper jams in the bottom left cover C 1 Lift up the lever on the right side of the cover C and op...

Page 413: ...ned with the paper loaded on the Side Tray the cover A will not be easily folded up when closed 3 Lift up the lever on the upper right side of the cover A and open the cover A 4 Lift up the handle to...

Page 414: ...hine malfunction Check where the paper jam occurred first 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Push the tray in gently until it comes...

Page 415: ...il it comes to a stop Paper Jams in the Tray 5 Bypass The following describes how to clear paper jams in the Tray 5 bypass 1 Check the feed slot of the Tray 5 Bypass to remove the jammed paper Importa...

Page 416: ...Refer to this section when your machine has the 2 sided printing feature 1 Open the Tray 5 bypass 2 Lift up the lever on the upper right side of the cover D to unlock it 3 Open the cover D 4 Remove th...

Page 417: ...r inside the machine the Finisher A1 must be removed to clear the jam For details on how to remove the Finisher A1 refer to Removing the Finisher A1 P 488 Paper Jams in the Finisher B1 The following d...

Page 418: ...r Jams in the Center Unit 1 Lift the top cover and open Note The top cover cannot be detached from the machine 2 Remove the jammed paper Note If the paper is torn check for any torn pieces inside the...

Page 419: ...ent feeder remove the document 3 If the displayed message instructs you to turn the wheel turn the green wheel to eject the document upward Important If the document is caught do not pull it out forci...

Page 420: ...not torn wrinkled or folded and load the document again following the instructions displayed on the touch screen Note After removing the jammed document reload the entire document including the pages...

Page 421: ...re not stapled or staples are bent Contact our Customer Support Center if the problem persists after you have tried the following solutions If copies are stapled as shown in the figures below contact...

Page 422: ...aple cartridge out of the machine Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher 3 After removing the staple cartridge check inside o...

Page 423: ...remove jammed staples even after you use the above procedure contact our Customer Support Center Staple Jams in the Staple Cartridge For Finisher B1 The following describes how to clear staple jams in...

Page 424: ...in the figure 6 Remove the jammed staples 1 and return the metal part pulled up in step 5 to the original position 2 7 Return the staple cartridge to its original position until it clicks into place 8...

Page 425: ...nter emulation languages z Specifications 424 z Printable Area 433 z Internal Fonts 434 z Optional Components 436 z ESC P K Emulation 438 z PDF Direct Print 452 z PCL Emulation 454 z HP GL2 Emulation...

Page 426: ...ximum size is 297 432 mm A3 11 17 for both sheets and books Output Paper Size Paper Tray 1 to 4 Maximum A3 297 420 mm 11 x 17 279 432 mm Minimum A5 148 210 mm 139 7 182 mm Paper Tray 5 Bypass Maximum...

Page 427: ...Monochrome A4 25 sheets minute A4 20 sheets minute B4 16 sheets minute A3 14 sheets minute B5 25 sheets minute B5 15 sheets minute A5 11 sheets minute z Paper Tray 1 2 Continuous 2 sided copy same mag...

Page 428: ...ier printer model Width 640 Depth 652 Height 832 mm with Duplex Automatic Document Feeder Weight Copier only model 64 kg with Document Glass Cover Copier printer model 77 5 kg with Duplex Automatic Do...

Page 429: ...osoft Windows XP Professional x64 Edition English Microsoft Windows Vista x64 English Microsoft Windows Server 2003 x64 Edition English Microsoft Windows Server 2008 x64 Edition English Mac OS 8 6 9 2...

Page 430: ...TWAIN Driver supported OS Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Vista Microsoft Windows Server 2003 Microsoft Windows XP Professional x64 Edition Microsoft Windows Vista x64 Mi...

Page 431: ...T G3 Scanning Resolution Standard 8 3 85 lines mm 200 100 dpi 7 9 3 9 dots mm Fine 8 7 70 lines mm 200 200 dpi 7 9 7 9 dots mm Superfine 400dpi 400 400 dpi 15 7 15 7 dots mm Superfine 600dpi 600 600 d...

Page 432: ...may vary depending on the scanning speed Dimensions Weight Width 560 x Depth 517 x Height 123 mm 10 kg Applicable Paper Size Same as the Copy function Paper Weight 60 105 g m2 Type Finisher tray 1 Co...

Page 433: ...sets or 1 000 sheets B4 or larger 75 sets or 750 sheets Center folding 2 50 sets or 600 sheets Folding 2 500 sheets Important When using 80 g m2 paper Staple Capacity 50 sheets 90 g m2 or less Paper S...

Page 434: ...aper size Same as the Copy function Capacity 100 sheets Important When using 80 g m2 paper Dimensions Weight Width 274 Depth 469 Height 128 mm 1 kg Space Requirement Width 1 040 x Depth 652 mm Main un...

Page 435: ...control language Extended Printable Area With the extended printable area setting the printable area can be extended to 297x432 mm at a maximum The un printable area however may vary depending on the...

Page 436: ...ond Kursiv Garamond Halbfett Garamond Kursiv Halbfett Default Courier Courier Italic Courier Bold Courier Bold Italic Letter Gothic Letter Gothic Italic Letter Gothic Bold Albertus Medium Albertus Ext...

Page 437: ...ding on the region of use KO PCL5 Muyngio Gothic R Gothic Graphic Kungso Saemmul KS Muyngio Gothic R Gothic Graphic Kungso Saemmul T Myungio T Gothic TR Gothic T Graphic T Kungso T Saemmul TC PCL5 Shu...

Page 438: ...stock inside Side Tray Delivers output face up Note This option can be used when the Exit Kit Exit2 OCT2 is installed Finisher A1 Staples output sheets Finisher B1 Staples output sheets 2 4 Hole Punc...

Page 439: ...registered to the address book to 999 To use this kit a HDD Extension Kit needs to be installed Data Security Kit Enhances the security of data written to the hard disk Copy Management Expansion Kit...

Page 440: ...n Different host interfaces support different printer languages The host interfaces that support printer languages are as follows z USB port z NetWare port z lpd port z SMB port z IPP port z Port 9100...

Page 441: ...rarily and then printed To minimize this processing time the processed bitmap data is saved in the memory This process is called font caching The saved bitmap data is deleted upon power off or system...

Page 442: ...o be used for printing 0 Auto 1 Default Tray 1 2 Tray 2 3 Tray 3 4 Tray 4 5 Tray 5 Bypass If printing from Tray 5 Bypass instruct printing and then operate the machine to start printing To cancel the...

Page 443: ...d and will be printed in a scale of 100 When 2 Up is selected the machine automatically calculates the magnification based on Document Size and 1 2 of Paper Size The orientation set here is that of th...

Page 444: ...Also if 2 Up is selected the original will be reduced to the size where two pages fit into one sheet of paper Variable is a magnification set in Variable under Reduce Enlarge A reference point for sc...

Page 445: ...fault value its setting will not be affected when an extended command is received Print control 51 Blank sheet output Sets whether to print blank pages if included in the original 0 Default Off 1 On N...

Page 446: ...action to be performed when a CR command is received 0 Default Carriage return 1 Carriage return and linefeed Position adjustment 15 Vertical position adjustment Adjusts the printing position vertica...

Page 447: ...Double 3 Top Right 4 Left Double 5 Right Double 6 Bottom Left 7 Bottom Double 8 Bottom Right Bypass Tray Wait User 67 Sets whether to suspend the print processing when feeding paper from Bypass Tray T...

Page 448: ...edge 164 116 81 143 100 156 120 120 120 53 11 x 17 Long edge 97 68 48 84 59 100 82 76 64 100 Short edge 106 74 51 92 64 100 77 77 77 100 8 5 x 14 Long edge 119 83 58 102 72 122 100 93 78 100 Short edg...

Page 449: ...109 83 83 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60...

Page 450: ...58 110 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93 6...

Page 451: ...78 54 97 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70...

Page 452: ...ing on the hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 11...

Page 453: ...cter pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 70 116 49 B5 71 60 101 42 A5 58 49...

Page 454: ...n on printing PDF files using ContentsBridge Utility refer to the manual provided on the driver CD kit CD ROM z Output Quantity z Layout z 2 Sided Printing z Paper Size z Print Mode z Print Processing...

Page 455: ...nts will be printed on A3 or A4 size paper The 2 up setting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4 up setting prints four pages on each shee...

Page 456: ...Auto Size 202 3 A3 4 Default A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 25 Custom 30 8K Sets the default paper size when the machine is set to select the paper size automatical...

Page 457: ...et 34 Marigold 35 Arial 36 Arial Italic 37 Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times R...

Page 458: ...ies the pitch size of a font The value of 100 represents the pitch size of 1 Form Line 211 5 128 Default 64 or 60 Specifies the number of lines on a page The default value will be 64 if the default va...

Page 459: ...99 is specified the document size is determined based on the Scaling Mode setting the item number 160 Paper Size 102 99 Auto 101 Default A Size 3 A3 4 A4 5 A5 14 B4 15 B5 Sets the paper size to be pri...

Page 460: ...ion of the up sides are aligned for each page when the left side is closed Head to Toe Place the paper as in the Paper Orientation and it prints both sides so that the orientation of the up sides are...

Page 461: ...Processes as an eject command ON is set as the default for SPO only Scaling 159 0 OFF 1 Default ON Determines the setting to either enlarge or reduce the document size so that the document size fits...

Page 462: ...specified in the page are used to calculate the rectangular area Paper Margin 162 0 to 99 Default 0 0 99 mm Sets the paper margin when auto scaling is being used Image Enhancement 163 0 OFF 1 Default...

Page 463: ...size that is the same as the paper as the hard clip area However the area that allows actual printing is within the printable area The hard clip area can be set either via HP GL emulation mode settin...

Page 464: ...0 1260 1260 56988 39420 58248 40680 1260 1260 B4 103176 72828 1260 1260 100656 70308 101916 71568 1260 1260 B5 72828 51588 1260 1260 70308 49068 71568 71568 1260 1260 Paper size Paper Length 1 7200 in...

Page 465: ...ayout Function Set the following items with the operation panel to activate the Auto Layout function z Set the document size to AUTO The default value is AUTO z Set the Auto Layout to ON for setting t...

Page 466: ...data becomes the active coordinate area If there are no IW commands in the data the active coordinate area is determined by Adapted IP The area that encompasses all the areas specified by IP commands...

Page 467: ...larger value of either the font size specified in the page the default size or one half the specified pen width to the ACA obtained in 1 3 Subtract the value set in paper margins from the ACA obtaine...

Page 468: ...is A2 or smaller the document size is determined to be A2 5 How to Determine Paper Size If the operation panel settings are as follows the paper size is determined as below Document size Auto Paper T...

Page 469: ...according to the scale mode setting Supplementary Notes To activate scaling turn the scaling setting to ON on the operation panel If it is OFF it is plotted at the same scale 100 If the Document Size...

Page 470: ...owever the maximum memory capacity for Auto Layout is 5120kbyte So print data larger than 5120kbyte cannot be received When using the Auto Layout function we recommend the printer be equipped with a h...

Page 471: ...tion Using HP DJ750C which is the emulation target for the HP GL 2 emulation mode sets lines to a round joint if the lines are 0 35mm width or under A miter joint is not set However using the HP GL 2...

Page 472: ...er button to switch out of the Energy Saver mode 2 Specify the call destination z The call destination can be specified using the numeric keypad address numbers or one touch buttons The address book c...

Page 473: ...be specified using the numeric keypad address numbers or one touch buttons The address book cannot be used z The call destination can be specified also with the keyboard displayed on the screen Selec...

Page 474: ...nal name dG3 ID including spaces eCommunication mode EC or G3 SG3 Note You can set the number of character digits displayed for the recipient For details on setting up see Recipient on Activity Report...

Page 475: ...ied at transmission Status The result of the operation is indicated here Normal The operation ended normally Busy The recipient is busy or did not answer Auto resend The document is being resent and t...

Page 476: ...g it In that case press the Stop button or turn the machine off and then on again to have the machine print the document S MIME Untrusted E mail Reception Settings If Receive Untrusted E mail or Recei...

Page 477: ...rrectly regardless of the Multiple up setting Addresses Registered on Job Flows When an abbreviated number or address registered on Address Book has been used for a job flow creation on the machine an...

Page 478: ...anel Required O Direct Fax Direct Fax transmission Not required U Internet Fax Internet Fax Transmission Required O Internet Fax reception printing Required 4 O Internet Fax reception Internet Fax rec...

Page 479: ...ly when sending e mail using the fax gateway feature For other cases e mail is sent via G3 Auto For more information on the fax gateway feature refer to 4 Fax About Internet Fax Internet Fax Overview...

Page 480: ...machines via a relay station in the User Guide Restrictions on Paper Selections upon Internet Fax Reception The machine determines whether a TIFF file attached to an e mail complies with the content...

Page 481: ...split mail received by a device cannot be cloned or printed Note on the Mail Sending Destination with Split by Data Size When Split by Data Size is specified mail can be received by mail software tha...

Page 482: ...received e mail from a server after receiving Settings to store e mail on the server is not supported Encryption communication SSL not supported Note IMAP4 is not supported IP address settings The ma...

Page 483: ...ufficient memory If this happens either set an unused port to Disable or adjust the assigned memory size z Adjust the receiving buffer SMB size according to usage When the receiving buffer SMB size is...

Page 484: ...computer s IP address or a computer name is changed query and cancel processing from the machine will not be performed correctly Switch the machine off and on when there is no print data in the recei...

Page 485: ...ter a computer instructed a print job the job may remain on the computer In this case the stored data on the computer will be printed out in order before any later instructions when the machine is pow...

Page 486: ...mes of 31 characters or less Add a number to the end of the printer name If the same printer name with the number added has still existed on the network increase the added number by 1 z Names of 32 ch...

Page 487: ...otes and restrictions on Network Scan Driver and Mailbox Viewer3 Retrieving Documents from Mailbox z When Delete Documents After Retrieval is set to No the same document can be accessed by multiple cl...

Page 488: ...dows Server 2003 or Windows Vista z Being compliant with the following RFC2616 Hypertext Transfer Protocol HTTP 1 1 Standard connection SSL connection Proxy authentication RFC2617 HTTP Authentication...

Page 489: ...ipv6 domain local Host name csw Domain name ipv6 domain local 2 When the machine is specified using the IPv4 address The self signed certificate that is created in IPv4 or Dual Stack mode needs to be...

Page 490: ...15 Appendix 488 Appendix 15 Removing the Finisher A1 Use the following procedure to remove the Finisher A1 from the machine To attach the Finisher A1 to the machine reverse the procedure 1 4 2 5 3...

Page 491: ...e ECM Error Correction Mode A type of G3 transmission ECM transmission sends the document image data in segments and retransmits segments that the remote machine receives incorrectly ECM described on...

Page 492: ...receiving faxes using Internet Fax Internet Fax The profiles that can be used vary with the Internet Fax of the remote terminal When specifying a profile check that it can be handled by the other par...

Page 493: ...y 111 Annotations Comment on Side 2 111 Annotations System Settings 108 Annotations Create Comments 111 applicable lines 429 applicable paper size 430 432 audio tones 91 Auditron Mode 177 Auditron Rep...

Page 494: ...Tone 91 Control Panel Select Tone 91 Copy Control 110 Copy Defaults 107 Copy Output Separators Tray default value 108 Copy Output default value 108 Copy Reports 60 Copy Service Settings 106 Copy Tab 1...

Page 495: ...ngs 150 emulation 427 438 emulation mode 438 encryption 256 Encryption Key for Confidential Data 105 Energy Saver mode 18 entering text 24 error code 338 Error History Report 60 71 error messages 338...

Page 496: ...167 Initialize Hard Disk 98 Internet Fax Control System Settings 147 Internet Fax Kit 240 Internet Fax Output Destination System Settings 148 Internet Fax Profile System Settings 141 169 Internet Prin...

Page 497: ...ttings 145 Mailbox Selector Service Setup System Settings 145 Mailbox Selector List 63 Manual Receive 70 Manual Receive System Settings 143 Manual Send System Settings 143 Manual Send Receive Default...

Page 498: ...ng Loading 94 Paper Tray Attributes on Setup 94 Paper Tray Priority 94 paper tray settings 94 paper tray capacity 425 paper type 94 Paper Type Mismatch 132 Paper Type Priority 94 paper types 26 paper...

Page 499: ...em Settings 144 receiving protocol 224 243 Recipient on Activity Report System Settings 97 Reconfirm E mail Recipient 93 Reconfirm Fax Internet Fax Recipient 93 recording paper size 429 Reduce 8 5 x 1...

Page 500: ...18 SMB 213 231 SMB port 213 SMB server settings 124 SMP port 232 SMTP 224 244 SMTP server 244 SMTP Server Settings 120 SNMP port 234 236 SOAP port 236 Software Download 105 Software Options 98 softwar...

Page 501: ...ng copying 310 trouble during printing 313 trouble during scanning 319 troubleshooting 300 type 424 428 430 431 types of authentication 275 U unable to copy 310 unable to print 313 unable to receive a...

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Page 503: ...DocuCentre III 3007 2007 Administrator Guide ME4298E2 1 Edition 2 October 2008 Fuji Xerox Co Ltd Copyright 2008 by Fuji Xerox Co Ltd...

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