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14 Problem Solving
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016-750
O
[Cause] The machine received a PDF and a printing job ticket from
an application that allows to directly send PDF (such as
"ContentsBridge"), but the printing job ticket data had a
grammar or print instruction unsupported by this machine.
[Remedy] Check if you are correctly using the application (such as
"ContentsBridge") and if the print instruction was correct. If
your application usage and print instruction are correct,
check with the application manufacturer for operations of
the application. If the problem persists, have a printer
settings list, a job history report, and the print data with the
printing job ticket ready, and contact our Customer
Support Center.
016-751
O
[Cause] 1. During the PDF Bridge processing, one of the following
occurred: a syntax or parameter error occurred; an
undefined command was used; and a PDF file was
damaged.
2. When [Print Processing Mode] for the PDF Direct Print
feature has been set to [PS]: Cause 1 or insufficient
memory.
[Remedy] For Cause 1: Use the print driver to print the document.
For Cause 2: Take one of the following actions:
z
Use the print driver to print the document.
z
Expand the PostScript memory.
For information on the memory, refer to "Allocate Memory" (P.129).
016-752
O
[Cause] Unable to process for PDF Bridge due to insufficient
memory space.
[Remedy] Change the [Image Quality] setting from [High Resolution]
to [High Quality], or from [High Quality] to [Standard]. Or,
add memory.
016-753
O
[Cause] The entered password does not agree with that of the PDF
file.
[Remedy] Set the correct password on ContentsBridge.
016-755
O
[Cause] Attempted to process a print protected PDF file.
[Remedy] Cancel the print protection using Adobe Reader, and try to
print again.
016-756
O [Cause] No permissions to use the service.
[Remedy] Check with your System Administrator.
016-757
O [Cause] The password is incorrect.
[Remedy] Enter the correct password.
016-758
O O O O
[Cause] No permissions to use the service.
[Remedy] Check with your Auditron Administrator.
016-759
O O
O
[Cause] The number of pages reached the maximum number of
pages for this service.
[Remedy] Check with your Auditron Administrator.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.