Error Code
357
P
rob
le
m Solving
14
016-782
O
[Cause] Unable to login to the server during file forwarding.
[Remedy] For forwarding with FTP: Check the network cable
connection.
For forwarding with SMB: Check the network cable
connection. If the problem persists, check if the OS of the
forwarding destination PC is Windows NT4.0 and if the IP
address is used for the "Server Name/IP Address" setting
on the Address Book. If the IP address is used, change it
to the host name.
016-783
O
[Cause] Unable to find the specified server path during file
forwarding.
[Remedy] Check the server path name specified in the job template.
If this code appears while using CentreWare Scan Service, refer to the
"CentreWare Scan Service Installation Guide".
016-784
O
[Cause] A write error occurred on the server during file forwarding.
[Remedy] Cancel forwarding the file. Then check if you have the
write privilege for the server directory and if the server
directory has free space.
If this code appears while using CentreWare Scan Service, refer to the
"CentreWare Scan Service Installation Guide".
016-785
O
[Cause] Unable to forward a file due to insufficient hard disk space
on the server.
[Remedy] Cancel forwarding the file, and check if you have the write
privilege for the server directory. Remove unnecessary
data from the server’s hard disk to increase free disk
space.
If this code appears while using CentreWare Scan Service, refer to the
"CentreWare Scan Service Installation Guide".
016-786
O
[Cause] When using the scanning feature, the machine could not
write the file to the hard disk.
[Remedy] Take one of the following actions:
z
Turn the machine off and on.
z
Load paper on the paper tray if needed.
z
If the error occurs when sending an e-mail, take one of
the following solutions:
- Lower the resolution.
- Reduce the size.
- Reduce the number of pages, and divide the job
into several e-mails to send.
z
Send the job by setting [Color Scanning] to [Black &
White].
016-787
O
[Cause] The server IP address specified in the job template is
invalid.
[Remedy] Specify the correct job template.
016-788
O [Cause] Failed to retrieve a file from the Web browser.
[Remedy] Take one of the following actions, and try again.
z
Reload the browser page.
z
Restart the browser.
z
Turn the machine off and on.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.