14 Problem Solving
312
P
rob
le
m Solving
14
The copy is
misaligned or
skewed.
The document is not loaded
correctly.
Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document guides on
the document feeder are not
in the correct positions.
Load the document correctly, and align the
document guides with the document.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The paper tray is not
inserted correctly.
Firmly push in the tray as far as possible to
set it properly.
Refer to "Loading Paper" (P.29).
The paper guides in the
Tray 5 (Bypass) are not in
the correct positions.
Load the paper correctly, and align the
paper guides with the paper.
Refer to "Loading Paper in the Tray 5
(Bypass)" (P.30).
Unable to copy
with the specified
size.
The document glass or the
document cover is dirty.
Clean the document glass or the document
cover.
Refer to "Cleaning the Document Cover and
Document Glass" (P.50).
The document is a
transparent type such as a
transparency film.
Place a white sheet of paper over the
original document when copying.
The document is
misaligned.
Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document guides on
the document feeder are not
in the correct positions.
Load the document correctly, and align the
document guides with the document.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document is a non-
standard size.
Specify the document size.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document is folded.
Unfold and correctly place the document.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document
edges are
missing on the
copy.
The document is larger than
the printable area.
Adjust [Reduce/Enlarge] to make the copy
smaller.
Documents are
not stapled.
The Finisher is not attached. A finisher is needed to perform stapling.
Attach the Finisher, or change the print
option setting to cancel stapling.
The number of pages to
staple exceeds the
maximum number for
stapling.
Staple-enabled number of pages is 50 or
lower. Reduce the number of pages to 50
or less.
Symptom
Cause
Remedy