FC Series w/ EDC Control
Thermal
MNL-047-A
Division Rev.
004
FTS
24
Stone Ridge, NY USA
845.687.0071
RETURN OF FTS EQUIPMENT
If it is necessary to return the equipment to our factory, please contact the FTS Service Division at (800)
722-7721 for a Return Authorization (RA) number, and instructions on returning the unit. Please provide
the model number, serial number, and order number.
After receiving an RA number, return the unit, freight prepaid, to the following address:
FTS
3538 Main Street
PO Box 158
Stone Ridge, N.Y. 12484 U.S.A.
Attn: Service Division RA# _________
Make sure the RA number and the declared value of the unit is plainly marked on your shipping label.
FTS will refuse any equipment returned without a RA number, without freight prepaid, or with an expired
RA number. This number is valid for 30 days; if your RA number expires you must request a new number.
Before working on systems that are not under warranty, the Service Division will provide you with an
estimate of the time and cost for the repair of your unit. No work will be started until FTS receives a
hardcopy of your purchase order for the repair work. This also applies to warranty work when the customer
is responsible for the shipping costs.
If your repair is urgent, you may authorize an emergency repair fee, which guarantees priority service.
Unless you specify otherwise, we will return the repaired unit F.O.B. from our Stone Ridge, New York
factory, via ground transportation.
Summary of Contents for FLEXI-COOL FC100
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