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3 Troubleshooting
Misfeeds / Jams
General
If a misfeed or a jam condition should occur, it is indicated on the machine display. A message
with the jam description, error code and approximate jam location is displayed.
Misfeed / Jam in the Feeder
1. Inspect the feed belt area for misfed sheets.
2. Inspect the registration area for misfed sheets.
3. If the sheet has been damaged, discard it. Otherwise, reposition it back on the lift.
4. Once the area has been cleared press the green tick mark on the screen.
Misfeed / Jam in the Creaser
1. Click Clear jams on the jam screen or go to Tools and click Clear jams.
2. Open the top cover and inspect the area. If possible, remove the jammed sheet.
Removing the rotary tool carrier and creasing blade(s) may help accessing the sheet.
3. If not, close the top cover and use the controls on the screen to jog the rollers to help
with removing the sheet.
4. Once the area has been cleared, re-insert the rotary tool carrier and close the top
cover. Press the green tick mark on the screen.