Ford 1996 Explorer, Manual

Page: 323 / 444

Customer Assistance
323
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[HS06000(ALL)04/95]
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a brief description of your unresolved complaint
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[HS06100(ALL)05/95]
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a brief summary of actions that were taken with the dealer
and Ford Motor Company
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[HS06200(ALL)05/95]
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the names (if known) of all people you contacted at the
dealership
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[HS06300(ALL)04/95]
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a description of the action you want done to resolve your
concern.
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[HS06305(ALL)07/95]
Should your application NOT qualify for review, an explanation
will be mailed to you.
%
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[HS06307(ALL)04/95]
Reporting Safety Defects (U.S. Only)
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[HS06308(ALL)01/95]
If you believe that your vehicle has a defect which could cause
a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford Motor Company.
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[HS06309(ALL)01/95]
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual
problems between you, your dealer, or Ford Motor Company.
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[HS06311(ALL)01/95]
To contact NHTSA, you may either call the Auto Safety Hotline
toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C.
area) or write to: NHTSA, U.S. Department of Transportation,
400 Seventh Street, Washington D.C. 20590. You can also obtain
other information about motor vehicle safety from the Hotline.
File:13unhsx.ex
Update:Thu Feb 29 09:15:36 1996