Ford 1996 Explorer, Manual, Page: 317 / 444

317
Customer Assistance
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Roadside Assistance
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Ford Motor Company has set up a 24-hour, seven-day-a-week
hotline with trained operators who put you in touch with the
help you need if you experience a problem with your vehicle.
This complimentary service is provided to you throughout your
warranty period of 3 years or 36,000 miles (60,000 km),
whichever comes first. To purchase Roadside Assistance
coverages beyond this period (available through Ford Auto Club
in the United States or Ford and Lincoln-Mercury dealers in
Canada), contact your Ford or Lincoln-Mercury dealer.
Additional Roadside Assistance coverage is unavailable in
Puerto Rico and the Virgin Islands.
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Roadside Assistance will cover the following:
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Mount your spare if you have a flat tire.
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Jump-start your battery if it is dead.
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Unlock your vehicle if you are locked out.
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Bring you fuel if you run out.
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Tow your vehicle if you are stranded. Even non-warranty
related tows, like accidents or getting stuck in mud or snow,
are covered (some exclusions apply, such as impound towing
and repossession).
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How to use Roadside Assistance
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Your Roadside Assistance identification card can be found in the
Owner Guide portfolio in your glove compartment. Complete
the card and place it in your wallet for quick reference.
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To receive roadside assistance in the United States call
1-800-241-FORD (in Canada call 1-800-665-2006).
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Should you need to arrange for roadside assistance yourself,
Ford Motor Company will reimburse the reasonable cost. To
obtain information about reimbursement call 1-800-241-FORD (in
Canada call 1-800-665-2006).
File:13unhsx.ex
Update:Thu Feb 29 09:15:36 1996