Ferrari electronic OfficeMaster Gate, User Manual

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Configuration
►
Match and Replace
► Pre-Check Number List
A separately licensed software can enable the gateway to provide number lists, which the rules can call
upon. With this, complex dial plans which have no clear pattern to the numbers involved, can be realized.
Additionally, the separate software Lync phone numbers can be regularly replicated from the AD into the
gateway, so that it can be decided automatically whether incoming calls are meant for the telephone system
of for the Lync server.
► Match/Replace
In the match fields, patterns for comparison are given in form of regular expressions. These are compared
with the existing values and information is saved in brackets. Afterwards the replace field is processed, in
which information is referenced and if needed completed by additional characters. Detailed information for
this and for the fields Called Party Number, Calling Party Number, Calling Party Number 2 and Redirected
Number can be found under Basics of telephone numbers.
►
Fax Detection
The following settings only come into effect once this check box is activated.
► Detection Timeout
Is this box checked then the incoming audio signal at the start of the connection is, for the duration of the
set Detection Timeout, scanned for CNG tones. Depending on the settings in the VoIP parameters, either
CNG events are redirected in the RTP protocol or a reINVITE for a T.38 connection is issued. T.38 is used
in combination with Exchange 2007 for incoming fax messages. With Exchange 2010 UM, OfficeMaster
Gate can directly receive fax messages, without having to use T.38 (see Receiving Fax with Microsoft Ex -
change 2010)
► Fax Routing
Via this option, an Exchange fax receive can be realized in Lync resp. OCS environments without a separate
dial through number. Sadly, the recognition of a fax connection only work after picking up the call. In this
case, the user would pick up the call, which would be ended a few seconds late again if it is a fax call. This
call would then be redirected to Exchange. Due to this restriction, this function is rarely used.
Receiving fax in Exchange 2007 always requires a connection to the voice box of the user. After that, the
gateway needs to recognize that a fax is to be received and then inform the Exchange server.
Should no receiving of fax messages be wanted this way (f. Ex. because separate dial through numbers exist
for fax), the recognition of fax calls can be deactivated as well. For this, the check box „Fax Detection“ has
to be deactivated.
Is the Fax Detection activated, then its only trying to do so for a limited time, as otherwise longer connec
-
tions to the voice mailbox could lead to sound signals falsely triggering the switch to fax mode.
Wichtige! ▼ When Lync or OCS 2007 (for telephony) and Exchange 2007 (for voice mail) are
used together, the switch to fax will not work, as Lync and OCS contact the Voice
mailbox themselves and don‘t support fax.
In order to enable fax none the less, without having to set separate fax dial through numbers, OfficeMaster
is able to switch to an alternate target (Exchange or OfficeMaster), should a fax connection be recognized.
For this, the check box „Fax Routing“ has to be activated in the according rule (which usually routes to
Lync resp. OCS).
In the following dialog, the target responsible for receiving fax messages is configured. The configuration
is comparable to other rules for incoming calls.