Ferrari electronic OfficeMaster Gate, User Manual

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Worth knowing
6. Worth knowing
6.1 Offline Configuration
The settings can be configured and then tested without the hardware and ISDN interface being present. This
enables, among other things, the following scenarios:
• The creation and testing of a customer configuration which is then transferred by email. The customer loads the
.cfg file they receive into the gateway.
• Displaying and, if required, correcting a customer configuration
• For training purposes: provides a way for staff to practice using the options for configuring OfficeMaster Card/
Gate.
Select File > Offline Mode to toggle the configuration program to this operating mode. Then click Open… or
select File > Open… to open an existing configuration (.ofg file). Alternatively, a new configuration can be created
by selecting File > New… and then selecting the hardware variant.
6.2 Logging/Syslog
Programs running in OfficeMaster Gate can send information about the ongoing processes to the Syslog-Server
if needed. This is especially helpful when trying to determine the cause of errors. In order to activate this function,
Edit > Logging
has to be activated.
Image 6.1: Syslog Server
In the tab Syslog , the IP address of the Syslog Server and the used port (Standard: 514) have to be inserted. In
the other tabs, detailed settings as to how detailed the logging is supposed to be can be edited. In order to prevent as
many errors as possible, the Ferrari electronic Support and other helping instances will set specific settings. Follow
-
ing an error, the logs of the Syslog Server can be forwarded for example as ZIP archive.
Is no Syslog Server available in the network, the program syslog.exe can be found in the program folder of the
configuration software (Standard:
C:\Programs\FFUMS\omgatecfg
). In the prompt cmd.exe the windows service
can be installed via the option -install and configured via -config.