FENIX IMVICO
TK-41 OPERATION MANUAL
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APPENDIX F – FREQUENTLY ASKED QUESTIONS
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The printer is connected and the power is ON but it does not print and the
paper does not come out.
Check your power supply and make sure it is giving the specified values.
Remove any foreign objects from the paper inlet.
If using the serial port, check the port configuration.
The paper comes out but no characters are printed.
Make sure you are using the correct paper.
Make sure you are using the correct side of the thermal paper.
Check your program.
If the paper is correct, try to execute a self-test.
The printing is too light (or too dark).
Check that the environmental temperature is within the specified range.
Make sure you are using the correct paper.
Check the print density status (
”GS ( K 0 2 1 m”
command)
