Product temperature entering the case has to be =>170°F.
The digital temperature display measures air temperature inside the case.
This display is an indication only. You must probe the product in the case
for accurate product temperatures.
If equipped, make sure that the front glass is closed tightly and that the rear
doors are in place.
Food Dried Out
Check the humidity switch is turned on and the humidity element is working.
Check the placement of the humidity pan, which is located underneath the
interior display deck for proper positioning or potentially missing from being
removed during cleaning.
Check the float for auto-fill if water line is hooked to the case or water can
be manually added to the humidity pan located below the interior display
deck.
If adding water into a food pan for even more humidity, no more than one
food pan should have water in it or excessive condensation may occur.
Food Too Warm
Adjust Temperature for the appropriate well to a lower % set point.
FOR MORE DETAIL REFER TO THE OWNER’S MANUAL
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