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English | Service Handbook
3.7 Error codes
To give you an overview of all the potential errors, all previously registered error codes are shown in
the following table.
FAULT
NUM-
BER
FAULT TYPE
CLASS
SELF-DE-
TECTABLE
DURING
OPERA-
TION
ERROR DESCRIPTION
REASON
DEFECT
COMPO-
NENT
1
Overtemperature
Powerboard
Hard fault Yes
System does not work.
Red LED
Power board too hot
DRIVEPACK
2
Overtemperature
Controlboard
Hard fault Yes
System does not work.
Red LED
Control board too hot DRIVEPACK
3
Overtemperature
Gearbox
Hard fault Yes
System does not work.
Red LED
Planetary gear too
hot
DRIVEPACK
4
Voltage 12V
Hard fault No
System does not start, or
does not support
No 12V available in
system
Unknown
5
CAN Bus
Hard fault No
System does not support
No communication
available over CAN
bus
Unknown
6
Activity CAN Bus Hard fault No
System does not support
No communication
available over CAN
bus
Unknown
7
Driving Motor
Hard fault No
System does not support
Motor unable to move DRIVEPACK
8
Gear Temp Sensor
Yes
-
Planetary gear
temperature
unavailable
Unknown
9
Real Time Clock
Yes
-
10
XAB
Hard Fault No
System does not support
Defect Control Board DRIVEPACK
11
36V
Hard Fault No
System does not support
No 36V available in
system
Unknown
12
Motor Vibration
Soft Fault No
Drive system supports as
usual but a large vibration
is transmitted to pedals
while riding
Defect motor
DRIVEPACK
18
36V Battery
Internal
Hard Fault No
System does not support
36V Fehlanpassung
zw. Akkuzellen &
Ausgang
Battery
30
BOTTOM BRACKET
not detected
Hard Fault No
System does not support
BOTTOM BRACKET is
not being detected in
system
Unknown
31
BOTTOM BRACKET Hard Fault No
System does not support
BOTTOM BRACKET
detected an internal
error
BOTTOM
BRACKET