Factor Electronics HDBaseT, Manual

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www.factorelectronics.com
HDBaseT-4x4Matrix
Factor Electronics
Table of Content
Introduction .................................................................................................................................... 3
Features .......................................................................................................................................... 3
Panel Descriptions ........................................................................................................................ 3
Front Panel .............................................................................................................................. 3
Back Panel .............................................................................................................................. 4
Remote Control Description ......................................................................................................... 5
Master Remote Control ........................................................................................................... 5
Output and Input select .................................................................................................. 5
EDID Set Up ................................................................................................................... 5
Satellite Remote Control ......................................................................................................... 6
Application Diagram ...................................................................................................................... 6
Specifications ................................................................................................................................. 6
Package Contents .......................................................................................................................... 7
RS-232 Pin Assignment ................................................................................................................ 7
RS232 and Telnet Commands ...................................................................................................... 7
GUI Control ..................................................................................................................................... 9
PC System: ............................................................................................................................. 9
Installation ............................................................................................................................... 9
Preparation .............................................................................................................................. 9
Common information ............................................................................................................... 9
“General” page ........................................................................................................................ 9
Set TCP control configuration ...................................................................................... 10
“Port Tag” page ..................................................................................................................... 11
Edit Input port tags ....................................................................................................... 11
Edit Output port tags .................................................................................................... 12
“Setting” page ........................................................................................................................ 12
Pop-up tag messages .................................................................................................. 13
Pop-up Menu ................................................................................................................ 13
Edit selected pre-setting item ....................................................................................... 14
“EDID control” page .............................................................................................................. 14
“IR Configuration” page ......................................................................................................... 15
“FW upgrade” page ............................................................................................................... 16
Web GUI ........................................................................................................................................ 17
How to enter Web GUI .......................................................................................................... 17
Admin account ...................................................................................................................... 17
Zone Page ............................................................................................................................. 18
Status Page ........................................................................................................................... 18
Config Page .......................................................................................................................... 19
Output Page .......................................................................................................................... 19
Input Page ............................................................................................................................. 20
Preset Page .......................................................................................................................... 20
EDID Page ............................................................................................................................ 21
Audio Page ............................................................................................................................ 21
Users Page
.................................................................................................................. 22
Maintenance ................................................................................................................................. 22
Warranty Policy ............................................................................................................................ 22
Limitations of Warranty ............................................................................................................... 22
Exclusive Remedies .................................................................................................................... 23
RMA Policy ................................................................................................................................... 23
Standard Replacement ......................................................................................................... 23
Once you have obtained an RMA number ............................................................................ 24
Please note ........................................................................................................................... 24
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HDBaseT-4x4Matrix
Factor Electronics
The warranty does not cover replacement or repair necessitated by loss or damage from any cause
beyond the control of Factor Electronics, such as lightning or other natural and weather related
events or wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of warranted
equipment or parts on site, or any labor required to diagnose the necessity for repair or
replacement.
The warranty excludes any responsibility by Factor Electronics for incidental or consequential
damages arising from the use of the equipment or products, or for any inability to use them either
separate from or in combination with any other equipment or products.
Exclusive Remedies
Factor Electronics warranty, as stated is in lieu of all other warranties, expressed, implied, or
statutory, including those of merchantability and fitness for a particular purpose. The buyer shall
pass on to any purchaser, lessee, or other user of Factor Electronics products, the aforementioned
warranty, and shall indemnify and hold harmless Factor Electronics from any claims or liability of
such purchaser, lessee, or user based upon allegations that the buyer, its agents, or employees
have made additional warranties or representations as to product preference or use.
The remedies provided herein
are the buyer‟s sole and exclusive remedies. Factor Electronics
shall not be liable for any direct, indirect, special, incidental, or consequential damages, whether
based on contract, tort, or any other legal theory.
RMA Policy
When returning product to Factor Electronics for any reason, the customer should fill out the official
RMA form to obtain a RMA number. Without the permission or approval, Factor Electronics will be
no responsible for any return.
This can be initiated by emailing or calling your related sales.
All requests are processed within 48 hours.
Standard Replacement
For customers that agree to return defective product to Factor Electronics first, a Standard
Replacement option is available.
An RMA number must first be issued by sales. This RMA number will need to be referenced on the
outside of the return shipment.
Upon receipt of the defective product, Factor Electronics will, at its discretion, either repair or
replace the product and ship it out in the most expeditious manner possible. Subject to availability,
the replacement product will be shipped on the business day following receipt of the defective
product.
In the event the product returned to Factor Electronics has been discontinued (i.e. the product is no
longer being manufactured by Factor Electronics but is still under warranty), Factor Electronics will,
at its discretion, either repair or replace with recertified product.