Upgrading from EPICenter or Ridgeline Service Advisor to Ridgeline
Ridgeline Installation and Upgrade Guide
67
Upgrading from EPICenter or Ridgeline Service
Advisor to Ridgeline
To upgrade the EPICenter or Ridgeline Service Advisor software to the Ridgeline software, follow the
procedure
“Installing the Ridgeline Server” on page 21
. After the successful installation dialog closes,
the next dialog asks if you want to migrate your database. Follow the steps in “
Migrating the
Database
.”
Migrating the Database
You can migrate the Ridgeline or EPICenter database as part of the standard software installation
procedure (as shown in
Figure 60
on page 73
) or manually, using the procedure described in this
section. For Ridgeline 3.1, database migration is only supported when migrating from EPICenter 7.1
(SPs), 2.0 (SPs) and 3.0(SP1).
NOTE
You must reconfigure multi-homed configurations manually after installation. You cannot migrate them.
The following examples describe how to perform data migration. In these procedures, Ridgeline Service
Advisor 2.0 SP2 to Ridgeline is used as examples.
For Linux and Solaris, follow the upgrade procedures in
“Upgrading from EPICenter or Ridgeline
Service Advisor to Ridgeline” on page 67
.”
Migrating the Database when Ridgeline and a Previous Version
are Installed on the Same Server
To migrate a database from an earlier version of EPICenter or Ridgeline to the latest version of
Ridgeline when an older version is installed on the same server as the latest version of Ridgeline,
complete the following steps:
WARNING!
This procedure overwrites any database information that is on the latest version of Ridgeline. We
recommend you perform this procedure before you use Ridgeline.
1
Stop the Ridgeline and database services after it is installed on your server.
To do this:
a
On a Windows system go to:
Start > Control Panel > Administrative Tools > Services
. The Services list opens.
b
Scroll down the list to Ridgeline x.x Server.
c
Right click on this selection. A pop-up menu opens.
d
Choose Stop.
2
Start the Database Migration Assistant:
