Extreme Networks Ridgeline 3.1 Page 64 Installation Manual Download

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Chapter 5: Upgrading the Ridgeline Software

Ridgeline Installation and Upgrade Guide

Figure 48: Ridgeline About Uninstall

Click Uninstall. When the uninstall process is complete, the dialog confirms that the uninstall was
successful.

Click Done to close the wizard.

Figure 49: Uninstall Complete

Summary of Contents for Ridgeline 3.1

Page 1: ...c 3585 Monroe Street Santa Clara California 95051 888 257 3000 408 579 2800 http www extremenetworks com Ridgeline Installation and Upgrade Guide Software Version 3 1 Published October 2011 Part Numbe...

Page 2: ...Summit SummitStack Triumph Unified Access Architecture Unified Access RF Manager UniStack XNV the Extreme Networks logo the Alpine logo the BlackDiamond logo the Extreme Turbodrive logo the Summit log...

Page 3: ...Installing a Permanent License When an Evaluation License is Already Installed 12 Chapter 2 Downloading Ridgeline Software 13 Overview 13 Determining Device Serial Numbers 14 Providing Serial Numbers...

Page 4: ...ng the Server on Linux or Solaris 52 Viewing Uninstall Logs 52 Chapter 4 Launching the Ridgeline 3 1 Client 53 About the Client Initialization Process 53 Launching the Client Application 53 Disabling...

Page 5: ...th a web browser and the appropriate Java plug in The Ridgeline software can be installed on systems running Windows Vista XP Windows 2003 server Windows 2008 server or Windows 7 Ridgeline 32 bit vers...

Page 6: ...6 for information on enabling Ridgeline to use SSH Upgrading the Ridgeline Server From time to time Extreme Networks may choose to release updates to Ridgeline as a Service Pack release On systems wit...

Page 7: ...Ridgeline server on Microsoft Windows are as follows Microsoft Windows Vista Windows XP Professional with SP1 or later Windows 2003 server Windows 2008 server or Windows 7 running on an Intel Pentium...

Page 8: ...of RAM you should have 1 GB of swap space A browser Mozilla Firefox or Microsoft Internet Explorer is required to launch the Ridgeline client display reports and view the Ridgeline online help Sun Mi...

Page 9: ...Linux platform 32 bit version of Ridgeline 3 1 can be installed on the Linux platform listed above regardless of whether it is a 32 bit or 64 bit machine OS The 64 bit version of Ridgeline 3 1 can on...

Page 10: ...f the plug in is not already installed you will be prompted to download it the first time you try to launch the Ridgeline client Table 1 lists the browsers that are supported by the Ridgeline 3 1 rele...

Page 11: ...can add the key later using the License Manager described in Installing a Permanent License When an Evaluation License is Already Installed on page 12 Ridgeline licenses allow you to use all of the s...

Page 12: ...formation and enter your activation key The activation key is a 14 character key that starts with AC found on the License Agreement you received when you purchased the product Your permanent license k...

Page 13: ...e and password You also need to provide eSupport with the serial number of a device of the type you are upgrading in order to obtain updated images for that type of device For example to obtain update...

Page 14: ...t Refer to Determining Device Serial Numbers on page 14 After you do this the software images download normally Determining Device Serial Numbers The serial number for a device is displayed in the Dev...

Page 15: ...Serial Numbers Ridgeline Installation and Upgrade Guide 15 You can also display the serial numbers of devices in your network by running a Device Details report in Ridgeline For example Figure 3 Devi...

Page 16: ...ary report Figure 4 All Cards Card Summary Report Providing Serial Numbers to Extreme Networks eSupport To provide serial numbers to Extreme Networks eSupport complete the following steps 1 Go to www...

Page 17: ...number of the device or module and click Software Downloads NOTE For chassis devices you must provide the serial number of a Management Module or I O Module Figure 7 Serial Number Entry Box NOTE If y...

Page 18: ...are displayed otherwise only software versions available for the 90 day warranty period are displayed For example Figure 9 List of Available Software Versions for a Device 5 In the Ridgeline Firmware...

Page 19: ...21 Adding or Upgrading a License Key on page 40 Starting and Stopping the Ridgeline Server on page 41 Configuring the Ridgeline Server for NATed Client Connections on page 43 Installing Ridgeline on a...

Page 20: ...idgeline CAUTION If you are running an evaluation version of the Ridgeline 3 1 software and you want to retain the information in your Ridgeline database DO NOT REINSTALL the Ridgeline software to upg...

Page 21: ...s com Setting the Run Level for Linux On Linux systems in order for the Ridgeline database and server components to start automatically at system boot the run level on the server must be set to 5 Inst...

Page 22: ...ver Ridgeline Installation and Upgrade Guide 22 4 The Ridgeline Software license agreement opens After you read the agreement click Accept to consent then click Next to proceed Figure 12 License Agree...

Page 23: ...ady installed you are instructed to uninstall it before reinstalling Ridgeline 3 1 again Figure 14 Ridgeline 3 1 is Already Installed If Ridgeline detects an older version of Ridgeline or EPICenter th...

Page 24: ...Chapter 3 Installing the Ridgeline 3 1 Server Ridgeline Installation and Upgrade Guide 24 Figure 15 Other Ridgeline or EPICenter Services are Running Click Next to continue the installation...

Page 25: ...ver Ridgeline Installation and Upgrade Guide 25 If Ridgeline does not Support a Platform If Ridgeline detects a platform it does not support the Platform not supported dialog opens See Figure 16 Figur...

Page 26: ...ess skips the custom setup steps and proceeds to Software Installation on page 31 The default installation directories are C Program Files Extreme Networks Ridgeline 3 1 for Windows or opt ExtremeNetw...

Page 27: ...1 To set up a custom directory type the directory path or browse to find the directory where you want to install Ridgeline See Figure 18 Figure 18 Installation Destination 2 Click Next to continue Or...

Page 28: ...geline Installation and Upgrade Guide 28 Starting Windows Services To start services automatically when Windows starts check the box This is the default To start services manually click the check mark...

Page 29: ...single interface to communicate with both Network clients and network devices Use this host name to launch the clients The server host name is displayed When you choose this selection Ridgeline clien...

Page 30: ...se Ridgeline automatically installs the server software on specified ports If recommended ports are in use a dialog lists these port numbers Figure 21 Ports in Use To specify unused ports complete the...

Page 31: ...Installation 1 After you have specified all installation options and optionally migrated the previous database the Pre installation Summary opens Figure 22 Pre installation Summary For Windows Figure...

Page 32: ...the Server on Linux or Solaris on page 43 for manual shutdown instructions The following dialog shows the installation progress Figure 24 Installation Progress Database Migration If Ridgeline detects...

Page 33: ...e 67 for detailed instructions to migrate a database after the Ridgeline is installed 1 Choose Yes to migrate the previous database or No to continue without migrating If you choose No the installer s...

Page 34: ...the Import option if you want to use database files previously archived This procedure demonstrates the Migrate option Click Next to continue Figure 26 Database Migration Options 4 Verify the location...

Page 35: ...100 complete click Close The successful migration dialog is then displayed Additional information about the previous installation is displayed along with any special instructions Figure 29 Database M...

Page 36: ...Ridgeline Installation and Upgrade Guide 36 Figure 30 Database Migration Notice Software Installation Successful When the software installation is complete the following dialog is displayed Figure 31...

Page 37: ...ver for VM Tracking The following dialog can inform you that VM tracking requires an FTP server to be up and running if you use this feature Click Next Figure 32 FTP Server for VM Tracking Reminder 1...

Page 38: ...t informs you that the installation is complete and shows the path where Ridgeline is installed For Windows it prompts you to restart your system You must restart your system before a client can conne...

Page 39: ...or to manually restart your system later The default is to restart your system immediately Click Done Figure 34 Restart System Viewing Installation Logs After the installation is complete details abou...

Page 40: ...server NOTE You must install a Base 50 license key even if you have purchased additional 50 node or 250 node license keys The Base 50 license gives you access to the Ridgeline server the optional upg...

Page 41: ...te key to enable Ridgeline to manage additional devices or unlock additional features To add the license key for a Ridgeline upgrade run the License Manager as described above Starting and Stopping th...

Page 42: ...laris commands for controlling Ridgeline Table 2 Linux and Solaris Startup and Shutdown Commands for Ridgeline 3 1 Command Function Usage RidgelineDB31 start Start RidgelineDB None RidgelineDB31 stop...

Page 43: ...dress Translation NAT configure the Ridgeline server as follows 1 Stop the Ridgeline server if it is currently running See the previous section for information about how to do this 2 Set the EPICENTER...

Page 44: ...erver Setup Utility that simplifies the process of configuring Ridgeline interfaces The configuration options are Select a single IP address for communication with Ridgeline clients and network device...

Page 45: ...is option clients should use the displayed hostname to communicate with Ridgeline Ridgeline will determine which IP address to use to communicate with network devices Use this host name to launch the...

Page 46: ...e server and its clients are also unencrypted by default By installing an SSH enabling key you can use SSH2 instead of Telnet to communicate to the devices Ridgeline manages and securely upload and do...

Page 47: ...lock the Ridgeline SSH2 features NOTE The file ssh enabler must be installed without a file extension If the information you provided does not conform to the export regulations you will receive an ema...

Page 48: ...ninstall wizard This dialog informs you that this process will remove Ridgeline Figure 37 Uninstall Wizard 4 Click Next The uninstall options dialog opens and asks you to confirm the Ridgeline uninsta...

Page 49: ...Uninstalling the Ridgeline Server Software Ridgeline Installation and Upgrade Guide 49 Figure 38 Uninstall Options 5 Click Uninstall The uninstall process begins and the next dialog shows the progress...

Page 50: ...When the process completes the dialog informs you that the uninstall was successful You can choose to restart your system immediately or manually restart the system at a later time 7 Select your choic...

Page 51: ...ine Installation and Upgrade Guide 51 Figure 40 Ridgeline Uninstall Successful 8 If the uninstall process cannot remove Ridgeline items The dialog lists these Choose a restart option 9 Click Done to c...

Page 52: ...ine3 1 Uninstall Ridgeline 3 1 On Solaris the Ridgeline uninstall Wizard is also available under Administrative Tools Select Administrative Tools Extreme Networks Ridgeline Uninstall Ridgeline 4 Follo...

Page 53: ...cking on a hyperlink The download and installation of the Ridgeline software on the client system takes place automatically Each time you launch the client Ridgeline checks whether you have the most c...

Page 54: ...information The name or IP address of the Ridgeline server to which the client should connect The HTTP port that the client uses to communicate with the server the default is 8080 This is the HTTP po...

Page 55: ...running the correct version of the Java plug in the Ridgeline client software is downloaded from the Ridgeline server and installed on the local system 6 Optional If you running the Microsoft System...

Page 56: ...Installation of Desktop Shortcuts As part of the Ridgeline client initialization process a shortcut may be installed on your desktop The desktop shortcut allows you to start the client without having...

Page 57: ...rver you must download and install the Java Runtime Environment JRE plug in and then link it to the Firefox browser These are two separate steps Until you do this you will not be able to log into Ridg...

Page 58: ...e click the Enable and Configure link near the top of the page You can also go directly to these instructions at the following URLs For Windows http www java com en download help 5000010400 xml enable...

Page 59: ...se on page 20 for instructions Service Pack Service Packs are minor releases that may add new features to Ridgeline as well as provide fixes for known problems from previous releases A Service Pack re...

Page 60: ...s strongly recommended that you backup your Ridgeline database before installing a Service Pack If you need to uninstall the Service Pack and revert to the previous release for any reason you will nee...

Page 61: ...oftware download page Ridgeline detects the platform you are using 2 Extract the contents of the zip or tar file into a temporary directory For information about downloading the software refer to Chap...

Page 62: ...the Ridgeline Software Ridgeline Installation and Upgrade Guide 62 Figure 45 Ridgeline SP Introduction 5 Click Next The dialog opens to inform you that the Ridgeline service will be stopped Figure 46...

Page 63: ...ack on Windows Systems NOTE Please make sure you restore your previously backed up database backed up prior to installing the service pack after uninstalling the service pack to completely restore Rid...

Page 64: ...line Installation and Upgrade Guide 64 Figure 48 Ridgeline About Uninstall 4 Click Uninstall When the uninstall process is complete the dialog confirms that the uninstall was successful 5 Click Done t...

Page 65: ...e steps 1 Download the Ridgeline Service Pack software from the Extreme Networks software downloads page and extract the contents of the file into a temporary directory The extraction process puts the...

Page 66: ...server and the database engine if applicable see Starting the Server on Linux or Solaris on page 43 for instructions Uninstalling the Service Pack on Solaris or Linux Systems NOTE Please make sure yo...

Page 67: ...em The following examples describe how to perform data migration In these procedures Ridgeline Service Advisor 2 0 SP2 to Ridgeline is used as examples For Linux and Solaris follow the upgrade procedu...

Page 68: ...nk at root Database Migration Assistant The Database Migration Assistant dialog box opens See Figure 51 Figure 51 Database Migration Assistant Initial Dialog Box 3 Choose Migrate an EPICenter or Ridge...

Page 69: ...perating system complete the following steps 1 Start Ridgeline services on the server with the latest Ridgeline version To do this a On a Windows system go to Start Control Panel Administrative Tools...

Page 70: ...me Screen 5 Click Launch Exporter The Opening Exporter jnlp dialog box opens See Figure 55 Figure 55 Opening Exporter jnlp 6 Use the default for What should Firefox do with this file Then click OK The...

Page 71: ...orter 8 Enter the server IP address or hostname where the new version of Ridgeline is installed 9 Enter the database port The default database port is 10553 10 Click Export The status screen opens sho...

Page 72: ...ION The procedure described in this section overwrites any database on the latest version of Ridgeline We recommend that you perform this procedure before you use Ridgeline To import a database to the...

Page 73: ...enter the import information for the Ridgeline server See Figure 61 Figure 61 Import Archived Database Files 5 Browse to select the import directory which is the directory where the export folder con...

Page 74: ...Chapter 5 Upgrading the Ridgeline Software Ridgeline Installation and Upgrade Guide 74 Figure 62 Import Migration Progress and Results 7 Reboot the server...

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