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Customer Service 1•800•787•6649  

23

Maintaining Spa Water Quality

The manufacturer does hereby claim

no responsibility or liability for use of

and quantities of the chemicals used.

Read and follow all label instructions.

Do not use third-party salt-based systems 

in your spa! Damage caused by salt-based 

sys-tems that have not been factory 

installed will not be covered under your 

warranty.

Filtration

Cleaning your filter regularly is the easiest and most 

effective single thing you can do to keep your water 

clear. A clogged or dirty filter will cause the heater 

and pump to work harder than they need to, possi-
bly causing them to fail. The spa’s heating system will 

only function with the proper amount of water flow 

through the system.

Filter Cleaning

The filter is the part of your spa that removes the 

debris from the water and needs to be cleaned on a 

regular basis to maximize your spa’s filtering per-

formance and heating efficiency. 

In addition to spraying off the filter weekly to re-
move surface debris, your filter should be deep 
cleaned periodically to dissolve scale and particles 

that get lodged deep within the filter fibers and im-
pede the filtration process. Even if the filter looks 

clean, scale and particles can clog the fibers and 
prevent water from flowing through the filter 

resulting in the most common spa problem – no 

heat, caused by a dirty filter. 
We recommend you clean your filter once a month 
and replace it once every 6 months or as necessary.

- Remove the filter with the spa off.

- Place the dirty filter into a bucket of water deep
enough to cover the filter.  Add 8 oz of liquid filter
cleaner to the bucket of water.

- Soak the filter for a minimum of 24 hours.

- Spray pleats of the filter with a water hose.

- Reinstall the filter.

Tip:

 Keep a spare filter to use in the spa while the

dirty filter is being deep cleaned.

!

Maintenance Schedule

Each time you refill the spa

• Follow the Filling and Starting procedure,

sections 7-10 on page 12.

Prior to each use

• Test the spa water using either test strips

or a reagent test kit. Adjust chemical

levels as necessary.

Once a week

• Test the spa water using either test strips

or a reagent test kit. Adjust chemical

levels as necessary.

Once a month

• Deep clean your spa’s filter.
• Apply spa vinyl cleaner/protectant to vinyl

spa soft cover and pillows.

Every 3-4 months

• Drain and clean your spa with non-

abrasive cleaner.

• Polish shell with acrylic surface cleaner.
• Follow the Filling and Starting procedure,

sections 7-10 on page 12.

Once a year

*

• Replace filter cartridge(s) if the pleats

appear frayed or damaged.

*May require more frequent replacement, depending on

use.

Every 2 years

• Replace your ozonator.

Summary of Contents for 5-100

Page 1: ...Acrylic Spa Owner s Manual Customer Service 1 800 787 6649 READ AND FOLLOW ALL INSTRUCTIONS Unit is IPX5 Compliant...

Page 2: ...ing you years of enjoyment and relaxation Please take the time to familiarize yourself with the safety precautions operational procedures routine water maintenance and cleaning so that your spa will p...

Page 3: ...trols Diverters Waterfalls 20 Maintaining Spa Water Quality Testing and Adjusting Spa Water 21 Chemical Balance Ozonator Sanitation Filtration 21 Filter Cleaning 23 Maintenance Schedule 23 Vacation Ca...

Page 4: ...prudence en entrant dans une cuve de relaxation en sortant Warning Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning Avertissement...

Page 5: ...to a cir duit that is regularly switched on and off by the utility HYPERTHERMIA Hyperthermia occurs when the inter nal temperature of the body reaches a level several degrees above the normal body te...

Page 6: ...adequate drainage system has to be provided to deal with overflow water Plan the Best Location SAFETY FIRST Do not place your spa within 10 feet 3 m of overhead power lines Consider Spa Use How you in...

Page 7: ...AWG Copper Model No GS500 L1 N1 5 100 5 1000 5 101 5 1001 1 pump European Spa 230V 13 AMP 6 AWG Copper Model No GS500 L1 N1 L2 N2 5 100 5 1000 5 1010 5 1100 5 1110 5 101 5 1001 5 1011 5 1101 5 1111 1...

Page 8: ...be plugged in and operational 1 Press the TEST button on the GFCI The GFCI will trip and the spa will stop operating 2 Press the RESET button on the GFCI The GFCI will reset and the spa will turn back...

Page 9: ...rom 120V to 240V operation are shown below and must be completed by a licensed electrician Power supply installation must include a properly rated GFCI circuit breaker The circuit must be dedi cated a...

Page 10: ...ble mode change A plug and play spa comes from the factory locked in standard mode so that the mode cannot be changed To enable mode change a dip switch must be turned to the off down position Dependi...

Page 11: ...n NEC requires the use of wires larger than 6 AWG install a junction box near the spa and use 6 AWG wire between the junction box and the spa Wire runs over 85 feet must increase wire gauge to the nex...

Page 12: ...FCI Wiring Diagram North America 240V 60hZ WARNING The electrical circuit must be installed by an electrical con tractor and approved by a local building or electrical inspec tor Failure to comply wit...

Page 13: ...nd blowers run on service line L2 Completely remove the white wire from J26 and J32 Note J32 and J25 are electrically identical The white wire may be attached to either terminal before removal Systems...

Page 14: ...initial use Use a garden hose to rinse your spa with regular tap water The hose should be placed over jets and filter canister to push out any remaining antifreeze from the lines Fill the foot well co...

Page 15: ...spa on and wait for PR Priming Mode to appear on the topside display 2 Press the JETS1 button to turn on the pump and let it run for 10 seconds The pump should be running on low speed 3 Press the JETS...

Page 16: ...hrough all the colors in this order White Cyan Magenta Blue Chartreuse Green Red 2 Color Locked This cycle offers a hard color change without fading 3 Quick Color Change Each time you press the button...

Page 17: ...oost or Jets 2 button will operate the blower pump if equipped or the 1 speed pump MODE CHANGE To change the mode on the spa press TEMP followed by LIGHT Operate Your Spa JetV Press the Jets 1 button...

Page 18: ...low speed turns on automat ically it cannot be deactivated from the panel how ever the high speed may be started Jets 2 Press the Jets 2 button once to turn pump 2 on or off If left running the pump...

Page 19: ...e control valves can be left open all the time to help cool the spa down Operate Your Spa 2 Filter Settings Time and Duration To set your filter time simply power your spa on at desired filter start t...

Page 20: ...over you must not sit stand or lie on it nor should you place objects of any kind on top of it Economy is the power saving alternative for regular heating you will know that you are in economy by the...

Page 21: ...in excellent condition To do so you must first balance your spa water You will need to test and adjust the chemical balance of your spa water Although this is not difficult it needs to be done regula...

Page 22: ...zonator Spa owners with an ozonator still need to use a chemical sanitizer Sanitizers kill bacteria and viruses and keep the water clean A low sanitizer level will allow microbes to grow quickly in th...

Page 23: ...can clog the fibers and prevent water from flowing through the filter resulting in the most common spa problem no heat caused by a dirty filter We recommend you clean your filter once a month and repl...

Page 24: ...ality instructions starting on page 20 Shock the water add either chlorine or bromine sanitizer When you return check water chemistry and ad just accordingly If you will not be using your spa for long...

Page 25: ...with soap and water Rinse well and dry with a soft clean cloth Clean grease oil paint and ink stains with iso propyl rubbing alcohol Rinse well and dry with a soft clean cloth Never use abrasive clean...

Page 26: ...ped with an audio system are delivered with the manufacturer s operating instructions Also Make sure that hands are dry before use Water damage is not covered by spa manufacturer or the sound system m...

Page 27: ...ll large white unions from heater and pump s to let excess water drain from the lines Figure 3 Your spa may have more than one pump Be sure to follow winteriza tion procedures for each pump and all un...

Page 28: ...is safe to dispose of in your yard septic system or in a drain Follow all local municipal codes and regulations for disposal FIGURE 7 FIGURE 9 FIGURE 8 FIGURE 10 FIGURE 11 FIGURE 6 Important Damage c...

Page 29: ...refill your spa Chlorine odor Chlorine level too high pH too low Test Adjust sanitizer levels Test Adjust pH Musty odor Algae or bacteria Inadequate or improper sanitizing Oils lotions organic matter...

Page 30: ...When the breaker holds the disconnected component is the cause of the issue c Replace component 4 Test the spa GFCI breaker a To test the GFCI breaker remove the incoming electrical wires from the spa...

Page 31: ...c Remove fuse from circuit board of spa d Test fuse for continuity e If fuse is blown replace with identical replacement 3 Test voltage to pump a Test voltage from pump plug in port when pump should...

Page 32: ...ue with one or both sensors Sa and sna indicate sensor a is having an issue Sb and snb indicate sensor b is having an issue Sn and sns indicate the sensors are out of balance Swap where the sensors pl...

Page 33: ...e pack Flow issues 1 Determine extent of flow issue a First determine if flow issue is with one individual jet multiple random jets or an entire section of the spa 2 Individual jet multiple random jet...

Page 34: ...6 RGHV RQ GLVSOD D If there are any codes on the display see codes section 7 XWWRQV RSHUDWH LQFRUUHFWO D If the buttons on the topside all work but operate the incorrect components first make sure th...

Page 35: ...er a Sediments from sand dirt and some of the chemicals used within the spa can settle in different areas such as the valves b When enough builds up it will affect the ability for the valve to rotate...

Page 36: ...ation or a water feature left on i Ensure cover is sealing to the best of its abilities ii Sometimes rotating the cover may allow it to seal better iii Make sure air valves are being closed when not i...

Page 37: ...ave a light control box or a master light f If using a master light i Unplug daisy chain from the master light ii If master light turns on there is a short on the daisy chain created by a light strand...

Page 38: ...e sub woofer replace sub woofer 3 Bad connectivity a If able to connect to the sub woofer but connection fails i Try connecting and leaving the Bluetooth device in the same location without being move...

Page 39: ...water has been drained Error code indicating there is an inadequate amount of water a flow issue or air bubbles within the heater tube This is displayed on the third occurrence of dr Spa is shut down...

Page 40: ...not hot refer to the flow issue section of the troubleshooting guide Error code indicating the pH of the spa is too high Test adjust pH balance Error code indicating the pH of the spa is too low Test...

Page 41: ...en activated Press any button other than jets 1 to resume normal operation Indicates the spa is in standard in economy mode During this time the spa acts as if it is in standard mode After one hour th...

Page 42: ...______ ______________________________________ ______________________________________ ______________________________________ ______________________________________ _____________________________________...

Page 43: ...n in the space provided below Please have the following information ready when registering your spa Customer name ____________________________________________________________ Customer phone number ___...

Page 44: ...LL INSTRUCTIONS For customer service please call 1 800 787 6649 SAVE THESE INSTRUCTIONS To reduce the risk of injury do not permit children to use this product unless they are closely supervised at al...

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