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- When the CH is balanced, it normally remains sta-
ble, although adding soft water or very hard water
will raise or lower the CH level.

Balancing the pH

- The pH level is the measure of the balance

between acidity and alkalinity.

-

The recommended pH is 7.2 - 7.6.

- If the pH is too low, it can cause corrosion of

metal fixtures and the heating element.
- If the pH is too high, it can cause scaling by

allowing metals or minerals to form deposits and
stain spa surfaces.

Ozone

Ozone is a natural purifier. Chemically known as 

O3, it is produced from simple oxygen molecules in 

our atmosphere. Ozone is produced in nature from 

lightning during electrical storms and from ultravio-
let rays from the sun. It forms our protective ozone 

layer. Your spa’s ozone generator is designed to du-
plicate this natural sanitizer. Ozone breaks down 
and oxidizes oils, suntan lotions, sweat, urea, etc. 

from spa water more effectively than commercial 

oxidizers. Ozone works with chlorine or bromine 

systems in your spa to destroy bacteria and viruses 

and will do so more effectively. Ozone only leaves 
simple oxygen in the water as a by-product.

If your spa is equipped with an ozone generator it 

will automatically produce ozone, but it cannot be 
used as the sole means of maintaining safe spa 

water.  You must select and use a spa chemical 

sani-tizer in addition to your ozone generator. The 

ozone generator is a wearable, non-warranty item 

and it needs to be replaced approximately every 2 
years. 

Too alkaline, 

causes scaling 

8.2
8.0
7.8

Ideal balance

7.6
7.4
7.2

Too acidic, 

causes corrosion.

7.0
6.8
6.6

Decrease the 

pH level.

Increase the 

pH level.

Sanitation

You will need to decide which chemical sanitizer you 

wish to use, regardless of the presence of an 

ozonator. Spa owners with an ozonator still need to 

use a chemical sanitizer. Sanitizers kill bacteria and 

viruses and keep the water clean. 

A low sanitizer level 

will allow microbes to grow quickly in the spa water. 

Use either bromine or chlorine as your sani-tizer or 
a non-chlorine/non-bromine sanitizer. 

All work well 

when maintained regularly. Consult your spa dealer 

for the right decision with regards to your lifestyle 

and spa usage. 

NOTE: 

This manual will cover general chlorine 

sanitation only. 

If Using Chlorine as a Sanitizer

- Do not use Tri-chor tablets or liquid chlorine.

- Once a week, check the chlorine level using either

a test strip or a reagent kit. Refer to product for the

ideal range.

- Monitor chlorine levels of the spa water weekly.

Note that chlorine dissipation rate will be faster at 

higher water temperatures and slower at lower 

temperatures.

- When you add chlorine, make sure no bathers are

in the spa, open all jets and run the spa at high speed

with the cover open for at least 30 minutes.

If Using Bromine as a Sanitizer

- Bromine is a very effective sanitizer that produces

low chemical odors. Unlike chlorine, it can break

down bacteria and other impurities to a safe level

with a low burn-out rate.

Shocking the Water

- In addition to using a chemical sanitizer, you may

need to shock the water. Shocking the water helps

remove burned-out chemicals, bacteria, and other

organic material from your spa’s water and im-

proves your sanitizer’s effectiveness.

- Do not use chlorinating shock, which will damage

your spa’s jets and pump seals. Only use an oxidizer

shock. It is an easy way to maintain chemical plans.

- For best results use the directions below.

Add oxidizer shock:

- If sanitizer level temporarily reads low

- After heavy bather loads

- If water has a strong odor

Spa must be running with all of the jets on

high for 30 minutes with the cover open. If

necessary, repeat oxidizer shock in 30

minute intervals.

Summary of Contents for 5-100

Page 1: ...Acrylic Spa Owner s Manual Customer Service 1 800 787 6649 READ AND FOLLOW ALL INSTRUCTIONS Unit is IPX5 Compliant...

Page 2: ...ing you years of enjoyment and relaxation Please take the time to familiarize yourself with the safety precautions operational procedures routine water maintenance and cleaning so that your spa will p...

Page 3: ...trols Diverters Waterfalls 20 Maintaining Spa Water Quality Testing and Adjusting Spa Water 21 Chemical Balance Ozonator Sanitation Filtration 21 Filter Cleaning 23 Maintenance Schedule 23 Vacation Ca...

Page 4: ...prudence en entrant dans une cuve de relaxation en sortant Warning Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning Avertissement...

Page 5: ...to a cir duit that is regularly switched on and off by the utility HYPERTHERMIA Hyperthermia occurs when the inter nal temperature of the body reaches a level several degrees above the normal body te...

Page 6: ...adequate drainage system has to be provided to deal with overflow water Plan the Best Location SAFETY FIRST Do not place your spa within 10 feet 3 m of overhead power lines Consider Spa Use How you in...

Page 7: ...AWG Copper Model No GS500 L1 N1 5 100 5 1000 5 101 5 1001 1 pump European Spa 230V 13 AMP 6 AWG Copper Model No GS500 L1 N1 L2 N2 5 100 5 1000 5 1010 5 1100 5 1110 5 101 5 1001 5 1011 5 1101 5 1111 1...

Page 8: ...be plugged in and operational 1 Press the TEST button on the GFCI The GFCI will trip and the spa will stop operating 2 Press the RESET button on the GFCI The GFCI will reset and the spa will turn back...

Page 9: ...rom 120V to 240V operation are shown below and must be completed by a licensed electrician Power supply installation must include a properly rated GFCI circuit breaker The circuit must be dedi cated a...

Page 10: ...ble mode change A plug and play spa comes from the factory locked in standard mode so that the mode cannot be changed To enable mode change a dip switch must be turned to the off down position Dependi...

Page 11: ...n NEC requires the use of wires larger than 6 AWG install a junction box near the spa and use 6 AWG wire between the junction box and the spa Wire runs over 85 feet must increase wire gauge to the nex...

Page 12: ...FCI Wiring Diagram North America 240V 60hZ WARNING The electrical circuit must be installed by an electrical con tractor and approved by a local building or electrical inspec tor Failure to comply wit...

Page 13: ...nd blowers run on service line L2 Completely remove the white wire from J26 and J32 Note J32 and J25 are electrically identical The white wire may be attached to either terminal before removal Systems...

Page 14: ...initial use Use a garden hose to rinse your spa with regular tap water The hose should be placed over jets and filter canister to push out any remaining antifreeze from the lines Fill the foot well co...

Page 15: ...spa on and wait for PR Priming Mode to appear on the topside display 2 Press the JETS1 button to turn on the pump and let it run for 10 seconds The pump should be running on low speed 3 Press the JETS...

Page 16: ...hrough all the colors in this order White Cyan Magenta Blue Chartreuse Green Red 2 Color Locked This cycle offers a hard color change without fading 3 Quick Color Change Each time you press the button...

Page 17: ...oost or Jets 2 button will operate the blower pump if equipped or the 1 speed pump MODE CHANGE To change the mode on the spa press TEMP followed by LIGHT Operate Your Spa JetV Press the Jets 1 button...

Page 18: ...low speed turns on automat ically it cannot be deactivated from the panel how ever the high speed may be started Jets 2 Press the Jets 2 button once to turn pump 2 on or off If left running the pump...

Page 19: ...e control valves can be left open all the time to help cool the spa down Operate Your Spa 2 Filter Settings Time and Duration To set your filter time simply power your spa on at desired filter start t...

Page 20: ...over you must not sit stand or lie on it nor should you place objects of any kind on top of it Economy is the power saving alternative for regular heating you will know that you are in economy by the...

Page 21: ...in excellent condition To do so you must first balance your spa water You will need to test and adjust the chemical balance of your spa water Although this is not difficult it needs to be done regula...

Page 22: ...zonator Spa owners with an ozonator still need to use a chemical sanitizer Sanitizers kill bacteria and viruses and keep the water clean A low sanitizer level will allow microbes to grow quickly in th...

Page 23: ...can clog the fibers and prevent water from flowing through the filter resulting in the most common spa problem no heat caused by a dirty filter We recommend you clean your filter once a month and repl...

Page 24: ...ality instructions starting on page 20 Shock the water add either chlorine or bromine sanitizer When you return check water chemistry and ad just accordingly If you will not be using your spa for long...

Page 25: ...with soap and water Rinse well and dry with a soft clean cloth Clean grease oil paint and ink stains with iso propyl rubbing alcohol Rinse well and dry with a soft clean cloth Never use abrasive clean...

Page 26: ...ped with an audio system are delivered with the manufacturer s operating instructions Also Make sure that hands are dry before use Water damage is not covered by spa manufacturer or the sound system m...

Page 27: ...ll large white unions from heater and pump s to let excess water drain from the lines Figure 3 Your spa may have more than one pump Be sure to follow winteriza tion procedures for each pump and all un...

Page 28: ...is safe to dispose of in your yard septic system or in a drain Follow all local municipal codes and regulations for disposal FIGURE 7 FIGURE 9 FIGURE 8 FIGURE 10 FIGURE 11 FIGURE 6 Important Damage c...

Page 29: ...refill your spa Chlorine odor Chlorine level too high pH too low Test Adjust sanitizer levels Test Adjust pH Musty odor Algae or bacteria Inadequate or improper sanitizing Oils lotions organic matter...

Page 30: ...When the breaker holds the disconnected component is the cause of the issue c Replace component 4 Test the spa GFCI breaker a To test the GFCI breaker remove the incoming electrical wires from the spa...

Page 31: ...c Remove fuse from circuit board of spa d Test fuse for continuity e If fuse is blown replace with identical replacement 3 Test voltage to pump a Test voltage from pump plug in port when pump should...

Page 32: ...ue with one or both sensors Sa and sna indicate sensor a is having an issue Sb and snb indicate sensor b is having an issue Sn and sns indicate the sensors are out of balance Swap where the sensors pl...

Page 33: ...e pack Flow issues 1 Determine extent of flow issue a First determine if flow issue is with one individual jet multiple random jets or an entire section of the spa 2 Individual jet multiple random jet...

Page 34: ...6 RGHV RQ GLVSOD D If there are any codes on the display see codes section 7 XWWRQV RSHUDWH LQFRUUHFWO D If the buttons on the topside all work but operate the incorrect components first make sure th...

Page 35: ...er a Sediments from sand dirt and some of the chemicals used within the spa can settle in different areas such as the valves b When enough builds up it will affect the ability for the valve to rotate...

Page 36: ...ation or a water feature left on i Ensure cover is sealing to the best of its abilities ii Sometimes rotating the cover may allow it to seal better iii Make sure air valves are being closed when not i...

Page 37: ...ave a light control box or a master light f If using a master light i Unplug daisy chain from the master light ii If master light turns on there is a short on the daisy chain created by a light strand...

Page 38: ...e sub woofer replace sub woofer 3 Bad connectivity a If able to connect to the sub woofer but connection fails i Try connecting and leaving the Bluetooth device in the same location without being move...

Page 39: ...water has been drained Error code indicating there is an inadequate amount of water a flow issue or air bubbles within the heater tube This is displayed on the third occurrence of dr Spa is shut down...

Page 40: ...not hot refer to the flow issue section of the troubleshooting guide Error code indicating the pH of the spa is too high Test adjust pH balance Error code indicating the pH of the spa is too low Test...

Page 41: ...en activated Press any button other than jets 1 to resume normal operation Indicates the spa is in standard in economy mode During this time the spa acts as if it is in standard mode After one hour th...

Page 42: ...______ ______________________________________ ______________________________________ ______________________________________ ______________________________________ _____________________________________...

Page 43: ...n in the space provided below Please have the following information ready when registering your spa Customer name ____________________________________________________________ Customer phone number ___...

Page 44: ...LL INSTRUCTIONS For customer service please call 1 800 787 6649 SAVE THESE INSTRUCTIONS To reduce the risk of injury do not permit children to use this product unless they are closely supervised at al...

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