
Model 5601MSC
Model 5601MSC Master SPG/Master Clock System
Page - 178
Revision 2.2
TECHNICAL DESCRIPTION
5.3.3.3.5.
When a Menu Item is Changed it Reverts Back After Several Seconds
If the 5601MSC has been configured with Syncro enabled in slave mode, the unit will attempt to pull
settings from a master 5601MSC connected through a 5601ACO2 automatic changeover unit. This will
prevent the user from making any changes in the
OUTPUT
root menu. Any changes will revert back to
value that has been set on the master unit after a couple seconds. If the unit is not connected to a
5601ACO2 or syncro operation is not desired, syncro should be disabled. See section 3.4 for more
information on configuring syncro.
5.3.3.4. VistaLINK® Pro Issues - SNMP Problems
5.3.3.4.1.
Cannot Connect to the 5601MSC Using VistaLINK® Pro
1. Check the IP settings of the 5601MSC. In the
ControlEthernet
status screen (see section 4.1.2)
verifies that the
Ethernet link ok
message is shown. If not, this could indicate an Ethernet
cabling problem. There are two Ethernet ports on the rear of the 5601MSC. The CONTROL port
is used for SNMP communication. Verify that the proper Ethernet cable is connected to the
CONTROL port.
2. Check that the IP settings are correct for your network’s addressing scheme.
3. Attempt to
ping
the 5601MSC from the computer that is running Vista
LINK
®
Pro. Open a
command prompt window. Enter the command “
ping X.X.X.X
”, substituting the IP address of
the 5601MSC for the X.X.X.X. If you see the message “
Request timed out
” this usually means
there is some type of network configuration error.
4. Check that the computer is configured with a compatible IP scheme. In the command prompt
enter “
ipconfig
” to see the IP settings of the network card(s). The 5601MSC must be located
on the same subnet in order to respond to ping requests. Contact your network administrator for
assistance or double-check the IP settings of the 5601MSC control port.
5. Once the ping test has been successful, check that the SNMP has been enabled on the
5601MSC. Refer to section 4.5.9.3.1. The SNMP is enabled in the password-protected
engineering menu off the
GENERAL
root menu. Set the
SNMP ctl
menu item to
SNMP status
or
SNMP on
. The
SNMP status
setting only allows SNMP
get
commands and does not allow
SNMP
set
commands. Once SNMP has been enabled, refresh the Navigation Tree, if using the
Vista
LINK
®
Pro client. The 5601MSC should be discovered and listed by its IP address.