Upda
ted 14/3/16
MAINTENANCE AND TROUBLESHOOTING
60
Installation Guide
3
TROUBLESHOOTING
4
SCRAP
The operator, up until the end of its useful life,
must be dismounted at its location by an
installer who is as well qualified as the person
who completed the assembly, observing the
same precautions and safety measures. This
will avoid possible accidents and damage to
adjacent facilities.
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The operator must be deposited in the appropriate
containers for subsequent recycling, separating and
classifying of the different materials in line with their
nature. NEVER deposit it in domestic rubbish or in
landfills which are not suitably controlled, as this will
cause environmental contamination.
Problem
Cause
Solution
The operator does not make
any movement when the key
devices are activated
Absence of system power supply
voltage
Restore the power supply
Electrical installation defective
Check that the installation does
not present any short-circuits or
cut-off points
The handle for manual operation is in
unlock position (the display shows
StOP
)
Place the handle in lock position for
motorised operation
The transmitter radio code is not
programmed in the operator
Correctly programme the radio
code
The transmitter batteries are flat
Replace the batteries
The gate does not open
(the display shows
C4
or
Ftço
)
The closing safety device (photocell or
strip) or its cabling are open or defective
Check the cabling and the device
(photocell or safety strip)
The gate does not close
(the display shows
C5
or
Ftço
)
The opening safety device (photocell or
strip) or its cabling are open or defective
Check the cabling and the device
(photocell or safety strip)
The gate cannot completely
close (or open)
The resistance of the gate has increased
when closing (or when opening)
Check the moving parts of the gate
and remove the resistance
The force of the operator during closing
(or opening) is too low
Using programming, increase the
opening or closing force
The contact between the pinion and the
rack is not correct
Check the contact between the
pinion and the rack and adjust the
operator if necessary
Gate travel programming has not been
carried out correctly
Correctly programme the open/
close
