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ERA HomeGuard Installation And Operating Manual Download Page 4

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9. Available Accessories

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8. Specifications

Product Guarantee

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TABLE OF 
CONTENT

1. Getting to Know Your Alarm System

1.1 Hub

1.2 Remote Control

1.3 Door / Window Sensor

1.4 Motion Sensor

2. Getting Started

2.1 Download the “ERA HomeGuard Pro” App

2.2 Sign Up/In

2.3 Add Devices

3. App Operation

3.1 Account Settings

4. App Control and Settings

4.1. App Settings

5. Telephone Settings and Operation

6. Installation 

7. Restore the Factory Settings

Summary of Contents for HomeGuard

Page 1: ...Cloud Wireless Alarm System Access from anywhere anytime INSTALLATION AND OPERATING MANUAL ...

Page 2: ...1 2017 EN 62368 1 2014 EN 62311 2008 EN 301 489 3 V2 1 1 2017 EN 300 220 2 V3 1 1 2017 EN 301 511 v12 5 1 2017 EN 301 489 52 v1 1 0 2016 EN 300 328 V2 1 1 2016 EN 301 489 17 V3 1 1 2017 EC DECLARATION OF CONFORMITY ERA Home Security Ltd Valiant Way Wolverhampton WV9 5GB United Kingdom Tel 44 0 1922 490 000 Fax 44 0 1922 494 420 ERA HomeGuard Pro ERA HomeGuard The products described above are in co...

Page 3: ...ctrical or Electronic Equipment WEEE Directive It should not be disposed of with other household or commercial waste At the end of the product s useful life the packaging and product should be disposed of via a suitable recycling centre Please contact your local authority or the retailer from where the product was purchased for information on available facilities Declaration of Performance This eq...

Page 4: ... to Know Your Alarm System 1 1 Hub 1 2 Remote Control 1 3 Door Window Sensor 1 4 Motion Sensor 2 Getting Started 2 1 Download the ERA HomeGuard Pro App 2 2 Sign Up In 2 3 Add Devices 3 App Operation 3 1 Account Settings 4 App Control and Settings 4 1 App Settings 5 Telephone Settings and Operation 6 Installation 7 Restore the Factory Settings ...

Page 5: ...s to the GPRS network You can choose not to connect the alarm panel to your WiFi and utilise the GPRS network only Note SIM CARD NOT INCLUDED All Sensors are wirelessly linked to the HomeGuard Pro Hub In the event of alarm activation for example when a Sensor is triggered the siren alerts and immediately a push notification will automatically be sent and an alarm call will be made to all registere...

Page 6: ...ng the GPRS network Hub is not powered on or not powered with the adapter Hub is in low battery condition Please connect with AC power Hub in WiFi Configuration Mode Hub Alarm Armed Home Armed Connected to WiFi network Flash slowly once every second Off Steady on Flashing slowly once every 3 seconds Flashing quickly once every second Off Red green and blue lights flash alternately Red and blue lig...

Page 7: ...ent within the property Home Arm Press once The System is Disarmed in mute No beep will heard Home Arm Disarm press Home Arm button and then Disarm button within 3 seconds The System will be Disarmed no Sensors will be triggered Note When set to Disarm extra Water and Smoke detectors will remain active as they are factory set 24 hour Alarm Zone Disarm Press once The System is Armed in mute No beep...

Page 8: ...hould a Sensor be triggered Magnet separated from the Transmitter a push notification showing the named Sensor will automatically be sent to the registered users and the Internal Siren of Hub will sound immediately The External Siren will also sound if there is one installed and connected 1 3 DOOR WINDOW SENSOR Transmitter Tamper Switch Magnet Status Indicator PCB Layout Zone Setting Battery Tampe...

Page 9: ... battery saving solution it does not interfere with operation or detecting an intruder The Tamper Switch small black button underneath the back bracket will activate an alarm condition if an unauthorised attempt is made to remove the Sensor cover The Motion Sensor is designed for use on interior walls and is set to Home Zone by default Whenever the Sensor detects movement only while the alarm is a...

Page 10: ...RD PRO in App Store Google Play then download and install the App Download the App 2 1 DOWNLOAD THE ERA HOMEGUARD PRO APP 2 GETTING STARTED Detection Area 110 0m 0m 2m 2m 4m 6m 8m Top View Side View ERA HOMEGUARD PRO Page 9 ...

Page 11: ... you have multiple HomeGuard Pro alarm systems or ERA HD WiFi Cameras it is easy for you to manage these devices from one application If you have not registered an account with HomeGuard Pro please press Sign up icon on the App and follow the in app instructions to create your account 2 3 ADD DEVICES Connect your HomeGuard Pro Hub with the WiFi network 2 2 SIGN UP IN Page 10 Setting the HomeGuard ...

Page 12: ...of the Hub will stop flashing and turn to solid green to indicate the hub is sucessfully connected to the WiFi network selected Tap on your profile icon on the Control Page to enter the account management Tap on the picture and you can add or replace your account image by taking a picture or choosing a picture from your phone s album If you want to change your account name just tap on the button a...

Page 13: ...e continual access to the device s you have shared Note This does not send a registration link you both must have the ERA HomeGuard Pro App and create an account to share access Sharing device with family or friends By choosing on the menu and pressing the Add Button you can share access to your device s with other registered accounts Enter the email address and nickname of the account you want to...

Page 14: ...se refer to page 21 History Page 4 APP CONTROL AND SETTINGS By week days Select the day s and each day s routine you want the device s to be accessible to the account you share with By dates Once a share have been set up click on the selection on Access Settings click on Access Time Limitation then continue below The family and or friend s you share with would have access to your device s during t...

Page 15: ...ntinue to call users up to 3 times Note App alert notifications will be sent first and then phone calls will follow immediately Calls users up to 3 times in turn Built in siren This setting enables you to set the built in siren of your HomeGuard Pro Hub The volume level alarm duration and arm disarm beep can be adjusted in the App Device Name This setting enables you to rename your HomeGuard Pro H...

Page 16: ... via GPRS The APN setting varies in different countries Please consult the local operator on how to set the APN correctly Tamper Switch GPRS Network This setting enables you to control your system through GPRS data if a SIM card has been insterted Jamming Detection This system has a Jamming Detection Feature If this feature is enabled the alarm will be triggered if the radio channel is jammed cont...

Page 17: ... Pairing new accessory Notifications Separate the transmitter from the magnet by at least 2cm Note Do not use the tamper button on the rear to pair with the hub or you will pair the sensor in 24hr mode Press any button on the remote control Note Do not use the remote control to arm the alarm during the learn process or you will pair the siren to the remote control and not to the hub itself Note Sw...

Page 18: ...rmed allowing the occupier freedom of movement within the property 24 Hour Zone Sensors set to 24 Hour Zone will activate the alarm when triggered regardless to whether the alarm is armed or disarmed Delay Zone If sensors are set to Delay Zone when triggered the Hub will sound the alarm after the delay time has passed Note Before setting sensors to Delay Zone please set the entry delay time in the...

Page 19: ... reminder tone can be set for zone setting please refer to page 17 Delay Settings The system can be programmed to automatically Arm Home Arm and Disarm the panel at pre defined times by following the steps below From Settings click on Timed Arm Disarm and slide the switch to the on position to activate the setting Choose any status you want the system to be set to Arm Disarm Home Arm Choose the ac...

Page 20: ...enables you to synchronize the alarm time to your smartphone to ensure that the time on the history and the time on the push notifications are correct Date Format This setting enables you to change the format of the date shown on your app Example DD MM YY Firmware Update the latest firmware if necessary WHEN AN UPDATE IS TAKING PLACE FORCED TERMINATION WILL CAUSE SERIOUS DAMAGE TO YOUR PANEL It is...

Page 21: ...re authorized to make settings Other phone numbers will be blocked to ensure security Only the stored 5 phone numbers can dial the alarm SIM card number to operate the system remotely After connection is made the system will automatically enter into Onsite Monitoring Mode you are then able to remotely control the alarm system via your smartphone keypad If the alarm system is triggered the panel wi...

Page 22: ...le location the Sensor can be installed on door windows or any other objects that can be opened and closed If it is applied to a metal door please place spacer under the transmitter and magnet Magnetic Door Window Sensor After closing the back cover of the hub and tightening the screws it can be placed on the table for use For best reception of the wireless signal we recommended that you place the...

Page 23: ...e is no need to perform pairing again 7 RESTORE TO FACTORY SETTINGS Page 22 To change batteries in sensors without tamper alarm going off go to Settings Others and select Test Mode Use double sided tape or screw mounted plate Step 2 After mounting the sensor test the detection range by walking from left to right The LED indicator will blink once when motion is detected Step 1 The ideal mounting he...

Page 24: ... It is important for the magnet and detector to be positioned correctly chamfered edges together Power Supply Static Current Alarm Current Transmitting Distance Radio Frequency Housing Material Operating Conditions Transmitter Dimensions Magnet Dimensions Fitting Distance DC 3V 1 5V AA LR6 Battery x 2pcs 50uA 9 5mA 8m 110 25kgs 80m Open area No interferance 433MHz ABS Plastic Temperature 0 C 55 C ...

Page 25: ...and replacement of parts due to fair wear and tear 2 Abuse or misuse including but not solely limited to the failure to use this product for its normal purposes or in accordance with ERA s instructions on usage and maintenance 3 Failure of the product arising from incorrect installation or use not consistent with the instructions supplied and the cost of any removal or installation of products 4 A...

Page 26: ...Customer Helpline 0345 257 2500 www erahomesecurity com ERA Home Security Ltd Valiant Way Wolverhampton West Midlands WV9 5GB email support erahomesecurity com ...

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