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QuadroFXO Manual II: Administrator's Guide

QuadroFXO; SW Version 3.0.x

Table of Contents

Manual I: see Installation Guide

Step-by-step guide to install and configure Quadro.

Manual II: Administrator's Guide

About this Administrator's Guide.............................................................................................4

Quadro’s Graphical Interface ..................................................................................................5

Administrator’s Main Page ............................................................................................................. 5

Recurrent Buttons .......................................................................................................................... 6

Recurrent Functional Buttons......................................................................................................... 6

Entering a SIP Addresses correctly ................................................................................................ 6

Administrator’s Menus ............................................................................................................7

System Menu.................................................................................................................................. 7

System Configuration Wizard ....................................................................................................................... 7

Internet Configuration Wizard ...................................................................................................................... 9

Status ......................................................................................................................................................12

IP Routing Configuration.............................................................................................................................15

Configuration Management .........................................................................................................................17

Update Configuration .................................................................................................................................18

Events......................................................................................................................................................19

Time/Date Settings ....................................................................................................................................21

Mail Settings .............................................................................................................................................22

Firmware Update .......................................................................................................................................23

Networking Tools .......................................................................................................................................24

Diagnostics ...............................................................................................................................................25

Upload Language Pack................................................................................................................................25

Users Menu .................................................................................................................................. 26

User Management......................................................................................................................................26

Change Admin Password.............................................................................................................................35

Telephony Menu ........................................................................................................................... 36

Call Statistics ............................................................................................................................................36

SIP Settings ..............................................................................................................................................38

RTP Settings .............................................................................................................................................39

NAT Traversal Settings ...............................................................................................................................41

FXO Settings .............................................................................................................................................44

Gain Control..............................................................................................................................................45

Call Routing ..............................................................................................................................................45

VoIP Carrier Wizard....................................................................................................................................52

RADIUS Client Settings...............................................................................................................................53

Dial Plan Settings ......................................................................................................................................54

Internet Uplink Menu ................................................................................................................... 55

PPP Dial Settings .......................................................................................................................................55

ISP Authentication Settings.........................................................................................................................56

Firewall and NAT........................................................................................................................................56

Filtering Rules ...........................................................................................................................................58

LAN Services Menu ....................................................................................................................... 63

DNS Settings.............................................................................................................................................63

DHCP Settings for the LAN Interface ............................................................................................................64

Registration Form ........................................................................................................................ 64

Logout.......................................................................................................................................... 64

Additional Features of Administrator in Extension User’s Menus...........................................65

Extension User's Menus.........................................................................................................66

Your Extension ............................................................................................................................. 66

Call Statistics ............................................................................................................................................66

Account Settings........................................................................................................................................67

Call Handling ................................................................................................................................ 68

Supplementary Services .............................................................................................................................68

System Settings ........................................................................................................................... 72

Summary of Contents for QUADRO FXO

Page 1: ...QuadroFXO Manual II Administrator s Guide QuadroFXO SW Version 3 0 x Edition 1 SW Release 3 0 10 and higher October 2005...

Page 2: ...21 Mail Settings 22 Firmware Update 23 Networking Tools 24 Diagnostics 25 Upload Language Pack 25 Users Menu 26 User Management 26 Change Admin Password 35 Telephony Menu 36 Call Statistics 36 SIP Set...

Page 3: ...r s Guide QuadroFXO SW Version 3 0 x QuadroFXO s Feature Codes 73 Establishing a call 73 Administrator Login 73 Appendix System Default Values 74 Administrator Settings 74 Extension Settings 75 Append...

Page 4: ...example screens shown may not appear exactly the same for your particular Quadro as they appear in this manual The example screens are for illustrative and explanatory purposes and should not be cons...

Page 5: ...dress appears on the administrator s main Quadro Management page if the Quadro device acts as a DHCP client The Renew WAN IP Address button is used to get a new WAN IP address in case e g the Quadro m...

Page 6: ...ter the modified settings Delete Deletes the selected entry s of a table A warning message will demand a confirmation before deleting an existing entry Select All Selects all table entry s for example...

Page 7: ...tion Wizard MUST be run upon Quadro s first startup to make sure that it works properly in its network environment The Wizard allows navigating through the following basic configuration parameters and...

Page 8: ...Configuration Wizard System Configuration page The Regional Settings and Preferences are used to select settings specific to the location of the Quadro This is important for the functionality of the...

Page 9: ...eir meanings are not fully clear to the administrating person Fig II 6 Internet Configuration Wizard Start page The Uplink Configuration page allows to select the Quadro s WAN interface connection typ...

Page 10: ...1 24 32 40 48 16 60 70 23 30 38 46 15 Required Bandwidth for Encrypted Packets in the case a VPN is used Needed bandwidth in kbit s using the Codecs Packet Size in msec G 711u G 711a G 726 16 G 726 24...

Page 11: ...ault Gateway requires the IP address of the router all packets are sent to for example the router of the provider Fig II 9 Internet Configuration Wizard WAN IP Configuration page The WAN MAC Address C...

Page 12: ...Status The Network Status page includes the following information about Interfaces Interface Name lists the Network interfaces available on the Quadro LAN and WAN IP Address lists the IP addresses co...

Page 13: ...mber of received packets that have been discarded Receive Overrun Errors number of received overrun errors that occur when the receive buffer is not large enough to hold all incoming packets This erro...

Page 14: ...Routed To and displays the State of the line Free or Busy Fig II 15 Line Status FXO Status page Memory Status The Memory Status page includes tables with the available User Space information for each...

Page 15: ...splayed Fig II 18 SIP Registration Status page IP Routing Configuration Routing is used to relay information across the Internet from a source to a destination Along the way at least one intermediate...

Page 16: ...ting table The page Add IP Policy Route offers the following input options Priority requires a numeric value from 1 to 252 to define the priority of the routing rule The lower the number the sooner th...

Page 17: ...le Fig II 23 Configuration Management page The Upload Restore all config voice data link opens a page with the Browse button which opens a file chooser to select a backed up file and a Configuration t...

Page 18: ...new available configuration will be checked updated periodically dependent on the selected time and or weekday This selection enables Time Based and Weekday Based checkboxes Selecting one or both of t...

Page 19: ...should be in the txt format otherwise system error occurs Configuration file upload progress will be displayed in the area below Events The Events page shows two tables and displays all system events...

Page 20: ...ase Note In case of an IDS Intrusion Detection System intrusion alert only the first possible intrusion in each period of 10 minutes is initiating an event This method particularly helps to avoid the...

Page 21: ...s The SNTP Servers table lists all defined NTP Servers Add functional button opens an Add NTP Server page where a new NTP server can be defined This page offers the NTP Server radio buttons that are u...

Page 22: ...l Recipient Address requires an active email address The e mail recipient here can be a Quadro administrator or someone responsible for network and system problems Enable SMTP Authentication has to be...

Page 23: ...rwards Voice Software Network Time Protocol Daemon Network Interface Statistic Daemon Dynamic DNS Daemon Please Note If you consider the Call Statistics entries in the displayed tables to be important...

Page 24: ...NAT For the purpose of tracerouting several IP packets are sent out UDP User Datagram Protocol is used to send packets and ICMP Internet Control Message Protocol is used to receive information about t...

Page 25: ...37 System Diagnostic page Upload Language Pack Upload Language Pack page allows to upload a custom language for GUI and Voice Messages of the Quadro The language of voice messages can be switched to...

Page 26: ...not place and receive calls instead they have a voice mailbox available to keep the brief messages from the callers Quadro4x has four available lines and up to four active extensions can be establishe...

Page 27: ...ber of new extension should be defined Page consists of the following components Extension text field is used to enter a new extension number The extension number is a two digit number If non digit sy...

Page 28: ...s the information necessary to configure the Auto Attendant Attendant Settings This group displays the non editable Attendant number for the Auto Attendant and allows defining the Auto Attendant exten...

Page 29: ...sed to upload a new welcome message The uploaded file needs to be in PCMU wave format otherwise the system will prevent uploading it with the Invalid audio file or format is not supported warning mess...

Page 30: ...his field is empty caller address will be implied as a callback destination Please Note The Call Back service is functional and can be enabled only for PSTN callers and is valid for the PSTN callback...

Page 31: ...r Extension in Type drop down list 3 Press Save to create a user extension with the defined number 4 Select the checkbox of the newly created extension in the User Management table and press Edit butt...

Page 32: ...sions ought to be deleted 2 Click on the Delete button on the User Management page 3 Confirm the deletion with Yes The extension will be deleted To abort the deletion and keep the extension in the lis...

Page 33: ...ondary SIP Server and the Outbound Proxy for the Secondary SIP Server These settings are provided by the SIP servers providers and are used by Quadro to reach the selected SIP servers RTP Priority Lev...

Page 34: ...to Attendant or Routing Manager from the FXO Settings page from the global PSTN network let the call ring twice and then hang up Call Back will get instantly activated i e Quadro will call back to the...

Page 35: ...the Quadro Change Admin Password The Change Admin Password page provides information about the administrator account name and allows changing the administrator password It offers the following compon...

Page 36: ...at can be viewed with a simple text editor The Clear all Records button is used to clear all statistics records Fig II 54 Call Statistics Settings page The Number of Records displays the current numbe...

Page 37: ...criteria at once To Enable Disable the Statistics 1 Enter the Call Statistics Settings page 2 Select deselect the Enable Call Reporting checkbox to enable disable statistics recording 3 If enabling t...

Page 38: ...ine if the SIP session is still active Fig II 57 SIP Settings page The DNS server for SIP radio button group allows to choose between regular DNS servers configured in the DNS Settings page and specif...

Page 39: ...services type packaging of codewords is used where packing code words into octets is starting from the most significant rather than the least significant digit in the octet If Use IETF RFC is selected...

Page 40: ...Silence Suppression checkbox selection enables voice activity detection for the selected codec Fig II 59 RTP Settings Edit Entry To Edit Codec Parameters 1 Select the codec from the Codecs Table that...

Page 41: ...ed host for the SIP UDP traffic over NAT TCP Parameters Mapped Host requires the IP address of the mapped host for SIP TCP traffic over NAT Mapped Port requires the port number on the mapped host for...

Page 42: ...ted in this table Otherwise a malfunction may occur in SIP operations The NAT Exclusion Table page offers the following input options Each record in the table has its checkbox assigned to its row This...

Page 43: ...ext fields 3 Press Save on the Add Entry page to add the selected IP range to the NAT Exclusion Table list To Delete an IP Range from the NAT Exclusion Table 1 Select the checkboxes of the correspondi...

Page 44: ...Call to drop down list includes all Quadro extensions the auto attendant and the Routing record By selecting one of the possible destinations the Quadro administrator virtually assigns a default numbe...

Page 45: ...XO port on the Quadro the voice level in the handset of the phone connected to the Quadro FXS port may be too loud depending on the PBX type and configuration which can be adjusted by decreasing the F...

Page 46: ...The Local Routing Table lists manually defined routing patterns along with their parameters pattern number state routing and inbound caller settings RTP Proxy and Date Time period settings metric and...

Page 47: ...2a 2b and 2c to match the specified pattern in the case of 2 3 7 the dialed number may be 23 or 27 to match the specified pattern Number of Discarded Symbols NDS requires the number of symbols that s...

Page 48: ...cept PBX calls and when RADIUS client is enabled With this option when dialing the current pattern callers will need to pass the authentication through Local AAA table see below and if authentication...

Page 49: ...ibility to select the call type PBX IP ISDN FXO used by the inbound caller to reach the Quadro The Next button will open a Local Call Routing Wizard Page 4 where different information about Inbound Ca...

Page 50: ...d Fig II 74 PSTN User Registration page The Call Routing Local AAA Table Add Entry page offers the following input options The Phone Number text field requires caller s phone number Only numeric and w...

Page 51: ...t button 18 If IP has been selected on the previous step in the Inbound Call Type drop down list then Inbound Host should be inserted in the current page If FXO or ISDN has been selected in the Inboun...

Page 52: ...on field allows to insert an optional description of the VoIP Carrier Fig II 76 VoIP Carrier Wizard page 1 VoIP Carrier Wizard Page 2 is used to define VoIP Carrier Settings Page contains following co...

Page 53: ...cally overwritten by the new settings Fig II 78 VoIP Carrier Wizard page 3 RADIUS Client Settings The RADIUS Remote Authentication Dial In User Service specifies the RADIUS protocol used for authentic...

Page 54: ...lso should be requested from the Radius Server administrator The Authorization Port text field requires the port number on the RADIUS server where Quadro will send the authentication requests The Acco...

Page 55: ...his radio button is activated a button will be displayed in the main management window that serves to switch the Internet connection on off When accessing the Internet every station of the connected L...

Page 56: ...nd IPX protocols this option should only be selected if the peer is not working properly and cannot handle requests from PPPD for IPXCP negotiation Fig II 84 Advanced PPP Settings page ISP Authenticat...

Page 57: ...d security level High Security Everything that is not explicitly allowed will be blocked including traffic from the LAN side Advanced Firewall Settings link refers to page where Quadro s privacy can b...

Page 58: ...allow or deny the SIP access to or from the particular SIP servers SIP hosts or a group of them The SIP Access filtering rule may prevent or allow incoming or outgoing SIP calls to or from specified...

Page 59: ...0 0 8 255 255 0 0 16 255 255 255 0 24 255 255 255 255 32 Group indicates the user defined groups that include IP addresses that ought to be allowed or blocked Fig II 89 Filtering Rules Page to add a r...

Page 60: ...ist of possible protocols to be selected Port Range requires a port range for the defined service Fig II 91 Service Pool Page to add a new Service To Add a new Service 1 Select the Manage User Defined...

Page 61: ...r will occur One row must be selected Please Note Changing a group name will also change the references to this group including groups where this group is a member of and all affected filter rules ena...

Page 62: ...cted group 8 To add a member with these parameters to the selected group press Save To Delete a Member 1 Select the Manage IP Pool Groups link The IP Pool Configuration page appears with the table of...

Page 63: ...lowing components NameserverAssignment radio buttons Dynamically by provider selection automatically configures the assignment of the name server address from the provider party Fixed Nameserver addre...

Page 64: ...address It displays a read only table describing all the leased IP hosts and their parameters The table contains the following columns IP address host IP address assigned by Quadro MAC address host MA...

Page 65: ...er s Menus As a result of entering the Extension Settings page via User Management table the page shown below will be displayed as a startup The following settings can be configured here that are priv...

Page 66: ...Entering a SIP Addresses correctly If the defined caller or called addresses are inserted incorrectly the Calling Called address is incorrect error will prevent filtering Fig III 3 Extension s Call St...

Page 67: ...unt Settings page The Download User s name link is used to download the user defined wave file with the user s name The File to upload text field can be used to type in the path where backed up file w...

Page 68: ...s will be displayed close to the column heading The table also has Any Address entry that is undeletable It is used to configure supplementary services for all addressed When adding a new caller addre...

Page 69: ...button on the Supplementary Services page The Supplementary Services Add Entry page where new address can be defined will appear in the browser window 2 Define an optional Description of the address 3...

Page 70: ...has previously been uploaded The link is used to download the audio file to the PC and opens a window where the saving location can be specified Outgoing Call Blocking Outgoing Call Blocking allows bl...

Page 71: ...as configured The Duration drop down list is available for user extensions only and is used to select the period in seconds during which the corresponding user s extension should ring When saving the...

Page 72: ...e will notify the user that Many Extension Ringing and Call Hunting services have been disabled Fig 3 15 Call Forwarding Add Entry page System Settings System Settings page provides read only informat...

Page 73: ...istrator login allows only the modification of the auto attendant AA greetings After dialing hf use key b to enter the auto attendant regular greeting menu and use key c to enter the auto attendant ro...

Page 74: ...for all No user defined services and IP pool groups Event Settings Display notification for all Call Statistics Enabled 100 entries for all type of calls SIP Settings UDP and TCP Port 5060 Session Tim...

Page 75: ...medium Ext 00 3 space for Voice Data 00 Attendant Settings FAX forwarding disabled Attendant scenario default Welcome and Routing messages default Hold music default Authorized phones Undefined Atten...

Page 76: ...ection you may not transfer the Licensed Materials to a third party Protection And Security Except as permitted under Section 5 of this Agreement you agree not to deliver or otherwise make available t...

Page 77: ...nt is found to be illegal or unenforceable this Agreement shall not be rendered inoperative but the remaining provisions shall continue in full force and effect No Waiver Failure by either you or the...

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