Motorola RG3000 User Manual Download

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Residential Gateway

User’s Guide (RG3000)

5789 State Farm Drive • Rohnert Park, CA 94928

Summary of Contents for RG3000

Page 1: ...Residential Gateway User s Guide RG3000 5789 State Farm Drive Rohnert Park CA 94928 ...

Page 2: ...s documentation contain confidential and proprietary information of Motorola Next Level Communications Information contained in this document is subject to change without notice Motorola Next Level Communications assumes no responsibility for any errors that may appear in this document nor liability for any damages arising out of the use of this document No part of this document may be reproduced ...

Page 3: ...he Gateway ID 19 Determining the Remote Control ID 20 Setting the Remote Control ID 20 Programming the TV Code 20 Programming the TV Code Using Code Search Method 21 Verifying the TV Codes 21 Verifying and Setting Other Features 22 Accessing the TV Setup Menu 22 Verifying the TV RF Setting 22 Secondary Audio Specifying A Preferred Language 23 Display Language 24 EADS Emergency Alert Device Support...

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Page 5: ...t on top of the RG3000 Maintain at least 2 inches of free space above the RG3000 Do not install near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat POWER SOURCES This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied to your home consult your ...

Page 6: ...stinct change in performance SAFETY CHECK Upon completion of any service or repairs to the product ask the service technician to per form safety checks to determine that the product is operating properly SAFETY This section reviews important safety concepts for working with the optical and electrical equipment covered in this guide SAFETY ADVISORIES AND LABELS Important warning notices if any are ...

Page 7: ...e RG3000 works after your NSP network service provider has connected and programmed its functions It also describes how to use the RG3000 remote control to access and control the basic features of the RG3000 ADVANCED USE on page 17 provides more technical information about the RG3000 and gives instructions about how to set up and program your system CONFIGURATION EXAMPLES on page 29 illustrates po...

Page 8: ...he TV to an RF channel is similar to setting a TV to a specific channel such as channel 3 in order to view movies played on your VCR After the RF channel has been set it is recommended that you do not change it as you will no longer be able to receive programming unless you retune your TV to a new RF channel Once your TV is tuned to the specified RF channel the RG3000 and your remote allow you to ...

Page 9: ... page 16 SRC 300A Remote Control Keys on page 11 USING YOUR RG3000 The figure below shows the buttons you need to be familiar with when using the RG3000 See the following table for descriptions of their functions The following table describes the buttons on the front of the RG3000 Button Name Button function Cursor Up Moves the cursor up one position at a time within the current application Cursor...

Page 10: ... LED indicates one or more voice mail messages are present When the LED is off there are no voice messages present Power On LED Lit when the AC outlet is switched on Blinks off and on during the startup process Remote LED Briefly lit when a remote control key is pressed using the remote tuned to the first stream or primary TV Indicates that remote keystroke activity is being seen by the settop Clo...

Page 11: ...els G Vol Adjusts TV volume H Last Tunes to last channel I Call ID Opens caller ID screen J Home Displays web browser if provided K Number pad Selects channels L Mute Mutes and unmutes TV sound M Power Powers TV on off and tunes to default channel N A B C D and Text Reserved for Teletext functions O Page up and down Pages up and down in program guide and menus P Select Selects highlighted option Q...

Page 12: ... CHANNEL LIST You can use the remote control to select what channels will appear in your guide set up your TV channel order or create a list of your favorite channels Once your favorite channel list is set up it can be accessed by pressing the FAV button on your remote control TO SELECT CHANNEL LIST 1 Press the MENU key on your remote control The Main Menu screen of your interactive program guide ...

Page 13: ...de or press the FAV key on your remote control the channels will be listed in the order you selected REPLACING REMOTE CONTROL BATTERIES 1 Remove the battery compartment cover by holding the remote control with its back facing you then pressing the battery cover at the thumb depression and sliding it off 2 Install two 1 5V AA alkaline batteries aligning positive and negative terminals according to ...

Page 14: ...NU button and then select ing Telephone Services 2 Use the up or down directional keys to scroll through the list of calls in the Call Log Or use the PAGE UP or PAGE DOWN buttons to scroll through pages of calls 3 Press EXIT when you have finished USING PAY PER VIEW The RG3000 allows you purchase and cancel Pay Per View programs and create passwords that control the ability to purchase programs 1 ...

Page 15: ...lt or primary input which could be called AV 1 or L 1 Make sure that your NSP has connected the VCR to the RG3000 For examples of VCR connections See Con nections on page 30 1 Turn on your VCR 2 Load the tape you want to record on 3 Press GUIDE on your remote control 4 Highlight the channel you wish to record 5 Press SELECT 6 Start the record function on your VCR Consult your VCR user s manual for...

Page 16: ...ess SELECT on your remote control 2 Use the right key to highlight Cancel 3 Press SELECT Your recording will be canceled PROGRAMMING YOUR VCR CODE OPTIONAL Note Not all NSPs support VCR codes 1 Turn on VCR 2 Put a recordable tape into the VCR 3 Press Menu on the remote control The Main Menu is displayed 4 Use the down directional key to highlight Setup VCR 5 Press SELECT An options menu is display...

Page 17: ...dicates a 0 SRC 200 Compatibility Mode while a single blink indicates a 1 SRC 300A Native Mode There is a 1 second pause before the LED turns on Once the LED sequence has completed the SRC 300A returns to normal mode operation SET THE REMOTE CONTROL OPERATING MODE The SRC 300A remote control operates older RG models as well as newer models To allow for this the remote can be set to operate in eith...

Page 18: ... the remote control resumes normal operation If the value entered was not valid a keypress other than 0 or 1 the LED indicates the error by turning off immediately and the remote returns to normal operation All values in the device remain unchanged DETERMINING THE GATEWAY ID Check Write Your Remote Control and Other IDs Here on page 8 Your NSP may have already recorded the Gateway s ID on this pag...

Page 19: ...mming mode You can set the GATEWAY ID 4 Enter the 3 digit code assigned to your RG3000 The valid range is 004 999 for SRC 300As in native mode For SRC 300As in SRC 200 Compatibility mode the range is 004 255 Enter a number with 3 digits even if it contains leading zeroes Examples of valid values are 009 012 354 or 988 If you entered the Gateway ID correctly the LED blinks several times If the valu...

Page 20: ...ngle digit remote control ID from the table above Note Valid single digit codes are 0 and 1 If you entered an invalid sequence or a 20 second lapse in button presses occurs the LED turns off and the remote control returns to standard operation If you correctly entered the single digit code the LED flashes on and off and then remains off PROGRAMMING THE TV CODE Your Network Service Provider program...

Page 21: ... to scan through all TV codes When you reach the correct TV code the TV will automati cally turn on or off if it was previously on Note that the LED will flash rapidly once you have scanned through all the codes and then it will continue to go through the codes again in a continuous wrap 5 Press the SELECT button to store the TV code The LED flashes rapidly then stops indicating that the TV code h...

Page 22: ...se the down or up key on the RG3000 or the remote to highlight TV Setup 3 Press the SELECT button on the RG3000 or the remote control The TV Setup menu is displayed on your TV screen Note The Position Graphics Display option is unused VERIFYING THE TV RF SETTING 1 Press the MENU button on the RG3000 front panel The Gateway Menu is displayed Gateway Menu SEP 3 3 22 PM Use and then press SELECT Use ...

Page 23: ...as the second French as the third and so on If the preferred language is available the alternate language audio track will be transmitted with the video program If a selected language is not provided on a particular channel the RG3000 defaults to the primary language pro vided with the program For example if you are watching a Spanish only channel Spanish audio is played regardless of the Secondar...

Page 24: ...S EMERGENCY ALERT DEVICE SUPPORT Your NSP enables the EADS Emergency Alert Device Support when service is established If you would like to disable or change the EADS settings use the following directions 1 Press the MENU button on the RG3000 The Gateway Menu is displayed 2 Use the up and down keys to highlight the TV Setup option 3 Press SELECT The TV Setup menu is displayed 4 Use the up and down ...

Page 25: ... required monthly testing alerts the RG3000 automatically tunes the TV to the EADS channel ASPECT RATIO 1 Press the MENU button on the RG3000 The Gateway Menu is displayed 2 Use the up and down keys to highlight the TV Setup option 3 Press SELECT The TV Setup menu is displayed 4 Use the up and down keys to highlight TV1 5 Press SELECT The Setup menu is displayed 6 Use the up or down key on your RG...

Page 26: ... see which you prefer 9 When you have completed your selection press EXIT to return to the Main Menu screen HD COMPONENT OUTPUT 4 3 OVERRIDE 1 Press the MENU button on the RG3000 The Gateway Menu is displayed 2 Use the up and down keys to highlight the TV Setup option 3 Press SELECT The TV Setup menu is displayed 4 Use the up and down keys to highlight TV1 5 Press SELECT The Setup menu is displaye...

Page 27: ...e region Secondary Language Captions in the secondary language of the region if available Language 3 Additional language service defined by system operator Language 4 Additional language service defined by system operator Language 5 Additional language service defined by system operator Language 6 Additional language service defined by system operator Restore Defaults Yes Restore closed captioning...

Page 28: ...ity Auto Uses the caption author s recommendation Solid Flashing Translucent Transparent Background Color same options as Foreground Color Background Opacity same options as Foreground Opacity Edge Type Auto Uses the caption author s recommendation None Raised Depressed Uniform Left drop shadow Right drop shadow Option Settings ...

Page 29: ... your planned changes 4 Reconnect the cables between these devices User Tip When you are plugging your RG3000 in to a VCR that has more than one AV input be sure to plug your RG3000 into the default or primary input which could be called AV 1 or L 1 Consult your VCR user s manual 5 After you have connected the cables first plug in the RG3000 RG3000 back panel 1 ETHERNET unused 2 NETWORK IN 3 NETWO...

Page 30: ... NETWORK IN NETWORK IN TV OUT S VIDEO AC 3 IR BLASTER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 3A MAX CVBS Pb Y Pr TEL LINE S Video Video In Audio L Audio R ETHERNET NETWORK IN NETWORK IN TV OUT S VIDEO AC 3 IR BLASTER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 3A MAX CVBS Pb Y Pr TEL LINE Control S In Out VHF UHF To Converter AUX Video In 1 3 4 Monitor Out Audio Out HD D...

Page 31: ...dio Out HD DVD IN 5 6 ETHERNET NETWORK IN NETWORK IN TV OUT S VIDEO AC 3 IR BLASTER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 3A MAX CVBS Pb Y Pr TEL LINE TV S Video VHF UHF IN Video1Video2 Video In Audio L Audio R ETHERNET NETWORK IN NETWORK IN TV OUT S VIDEO AC 3 IR BLASTER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 3A MAX CVBS Pb Y Pr TEL LINE TV ...

Page 32: ... CVBS Pb Y Pr TEL LINE S Video Video In Audio L Audio R Control S In Out VHF UHF To Converter AUX Video In 1 3 4 Monitor Out Audio Out HD DVD IN 5 6 Y Pb Pr L R Audio VCR TV ETHERNET NETWORK IN NETWORK IN TV OUT S VIDEO AC 3 IR BLASTER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 3A MAX CVBS Pb Y Pr TEL LINE S Video VHF UHF IN Video1Video2 Video In Audio L Audio R VIDEO OUT VIDEO IN AUDI...

Page 33: ...NETWORK IN TV OUT S VIDEO AC 3 IR BLASTER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 3A MAX CVBS Pb Y Pr TEL LINE TV audio receiver ETHERNET NETWORK IN NETWORK IN TV OUT S VIDEO AC 3 IR BLASTER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 3A MAX CVBS Pb Y Pr TEL LINE S Video VHF UHF IN Video1 Video2 Video In Audio L Audio R AUDIO IN DIGITAL AUDIO IN AUDIO OUT audio receiver T...

Page 34: ...TER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 3A MAX CVB S Pb Y Pr TEL LINE SPEAKER OUT AUDIO IN AUDIO OUT VIDEO IN VIDEO OUT AUDIO IN AUDIO OUT L R L R L R L R S Video VHF UHF IN Video1 Video2 Video Out Audio L Audio R Video In L R TV VCR audio receiver left speaker right speaker ...

Page 35: ...EO OUT AUDIO IN ETHERN ET NETWORK IN NETWORK IN TV OUT S VIDEO AC 3 IR BLASTER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 3A MAX CVBS Pb Y Pr TEL LINE VCR TV left front speaker right rear speaker left rear speaker woofer audio receiver center speaker right front speaker ETHERNET NETWORK IN NETWORK IN TV OUT S VIDEO AC 3 IR BLASTER R L AUX POWER 120 V 50 60 Hz 3 0A MAX 120 V 50 60 Hz 3 ...

Page 36: ...36 ...

Page 37: ...d video output on the RG3000 is connected to the VIDEO IN input on the TV make sure the TV is set to the correct video input VCR may be set incorrectly Check to see how the VCR is connected to the RG3000 If the baseband video output on the RG3000 is connected to the VCR the VCR must be ON and programmed to VIDEO IN Make sure VCR TV is set to TV Make sure the TV is set to the correct TV or video in...

Page 38: ...s setting up features such as Emergency Alert Services and Caller ID see the second section of this manual see Advanced Use on page 17 VCR will not record VCR is on wrong channel See Changing Channels on page 12 VCR is programmed incorrectly Refer to the VCR User s Manual VCR is not connected properly See Connections on page 30 VCR is connected with RCA jacks and is not in correct mode Place the V...

Page 39: ...Funai 024 041 132 187 251 Futuretech 041 GE 003 005 008 009 043 087 125 130 143 147 165 182 183 206 210 211 228 231 233 248 Goldstar 005 006 010 027 045 098 168 194 223 224 230 238 Gradiente 057 060 Granada 010 027 Hallmark 005 Harman Kardon 238 Hinari 010 027 187 Hitachi 005 017 018 024 048 049 050 051 052 053 054 055 098 116 126 142 160 185 224 231 251 Infinity 010 027 JBL 010 027 JC Penney 003 ...

Page 40: ...7 219 244 Scott 005 006 037 041 093 098 187 194 224 247 Sears 003 005 010 016 027 042 087 096 098 099 101 102 104 125 131 132 184 187 194 202 217 223 224 251 Sharp 017 054 098 129 141 200 224 254 Signature 010 018 027 251 Sony 000 109 180 189 232 Soundesign 005 025 041 187 251 Spectricon 032 120 Starlite 041 TV and Codes Supra 005 022 Sylvania 005 006 010 024 025 027 068 098 110 132 175 194 224 23...

Page 41: ...Q 047 Hughes Network Systems 042 JVC 067 008 041 Jensen 041 KEC 037 278 KLH 072 Kenwood 041 067 038 Kodak 035 037 LXI 037 Lloyd s 000 208 Logik 072 MEI 035 MGA 043 061 240 MGN Technology 240 MTC 000 240 Magnasonic 278 Magnavox 035 081 000 039 149 Magnin 240 Marantz 081 035 Marta 037 Matsushita 035 162 Memorex 104 047 000 037 048 035 046 240 307 039 209 162 Minolta 105 042 Mitsubishi 043 173 061 04...

Page 42: ...1 Teac 000 041 Technics 035 162 Teknika 000 035 037 Thomas 000 Toshiba 045 210 212 043 066 366 Totevision 037 240 Unitech 240 Vector 045 Vector Research 038 040 Video Concepts 040 045 061 Videosonic 240 Wards 035 060 062 000 047 212 240 042 048 072 081 149 White Westinghouse 278 209 XR 1000 072 000 035 Yamaha 038 Zenith 039 000 033 034 209 479 VCR and Codes ...

Page 43: ...io Video Y green Pb blue Pr red AUDIO R red AUDIO L white CVBS yellow composite video RCA female AC 3 black RJ 45 female optical TEL LINEb b Not available on the RG300V RJ 11 jack female male IR Blaster 3 5 mm phone jack female AC IN 1 polarized 2 prong plug AC outlet 2 prong Condition Power Consumption watts normal operation 30 watts 105 125VAC 60Hz Operating Temperature Range Storage Temperature...

Page 44: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tur...

Page 45: ...Gateway ID 19 determining 18 19 setting 17 19 21 Gateway Menu illustrated 18 22 Getting Started 9 H HD output override 26 HD output resolution 26 I IDs Gateway determining 18 19 Important Safeguards 5 Introduction 7 IR about 11 L language alternatives 23 24 M message waiting 13 mute TV volume 12 N Network Access Provider finding 38 Network Service Provider Services 8 O Override 4 3 HD 26 P Parenta...

Page 46: ...no power 37 no sound 37 picture distortion 37 remote control won t change channels 37 replacing remote control batteries 13 snowy picture 37 VCR will not play tapes 38 VCR will not record 38 TV codes obtaining using the code search method 21 programming 20 SRC 300A list 39 40 TV Setup Menu illustrated 22 TV volume controlling 12 TV VCR Audio Connections 30 35 TVs closed captioning 15 programming 2...

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