Quadro Manual II: Administrator's Guide
Extension User's Menus
QuadroFXO (SW Version 3.0.x)
66
Extension User's Menus
Your Extension
Fig.0-1 Your Extension menu in Dynamo theme
Fig. III-2 Your Extension menu in Plain Theme
Call Statistics
The page
Call Statistics
allow collecting the call events and their parameters over the Quadro, i.e. incoming and outgoing calls reporting.
It contains
three tables and provides reports on
successful, not successful and missed incoming and outgoing calls for the current extension only. The page
also gives a possibility to filter the collected
Call Statistics
based on various criteria. The search components are as follows.
The
From
and
To
text fields are used to search by date and
time. The data must be inserted in the following format: dd-
mm-yyyy hh:mm:ss or dd-Mon-yyyy hh:mm:ss. The
From
field has to indicate an earlier date and time than the
To
field. If the entered data does not correspond with this
condition, the “Minimal date should be less than maximal
date” error message prevents statistics filtering.
The
From
and
To
drop down lists are used to search by
duration. The duration needs to be specified from the listed
values. The
From
field has to indicate a shorter duration
than the
To
field. If the entered data does not correspond
with this condition, the “Minimal duration should be less than
maximal duration” error message prevents statistics filtering.
Called Phone
requires the called party’s SIP address,
extension or PSTN number as a search criteria.
Calling Phone
requires the caller party’s SIP address,
extension or PSTN number as a search criteria. For
Called
and
Calling
Phone
wildcards are available (see chapter
Entering a SIP Addresses correctly
). If the defined caller or
called addresses are inserted incorrectly the “Calling (Called)
address is incorrect” error will prevent filtering.
Fig. III-3 Extension’s Call Statistics page
The
Call Statistics- Successful Calls, Missed Calls and NonSuccessful Calls
tables list the successful, missed and not successful incoming and
outgoing calls and their parameters (Call Start Time, Call durations, Calling and Called phones) for the current extension. Each column heading in
the tables are created as links. By clicking on the column heading, the table will be sorted by the selected column. After sorting (ascending or
descending) arrows will be displayed close to the column heading.
Number or records
displays the current number of statistics entries in the table. For Successful calls
Total Duration, Maximum Duration, Average
Duration
and
Minimum Duration
are displayed at the top of the table.
The
Network Details
column is present in the
Successful Calls
table only and provides brief information about the call quality and the codecs used
to transmit and receive packets. Clicking on the successful call details will open
RTP Statistics
page where detailed information (Call Quality,
Receive and Transmit Codecs, Number of Packets and Packet Sizes, Number of Received Lost Packets, Receive Jitter and Receive Maximum
Delay) about the established call is provided.
Call Detail
column is present in the
Non Successful Calls
table only and indicates the reason of the
call being unsuccessful.
Filter
performs a search procedure by the selected criteria. The search may be conducted with several criteria at once.
To Filter the Statistics
1.
Enter the desired search criteria.
2.
Click on the
Filter
button to search call reports within the
Call Statistics
table.
Info:
To return to the complete statistics table clear all search criteria and press
Filter
.
