Multiple documents are scanned into a single file
Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass.
Cannot scan the area you want
Depending on the documents, you may not be able to scan the area you want. Use normal preview in Office Mode,
Home Mode, or Professional Mode and create marquees on the area you want to scan.
Cannot scan in the direction you want
Click
Configuration
, select the
Preview
tab, and then clear the
Auto Photo Orientation
check box. Then, place your
documents correctly.
Problems Remain After Trying All Solutions
If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings.
Click
Configuration
, select the
Other
tab, and then click
Reset All
.
User’s Guide
Troubleshooting for Scanning
143
