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Epson SC-P8500D Series User Manual Download Page 167

c

Important:

❏

Never touch any parts or circuit boards other
than those that need to be cleaned. Doing so
may cause the printer to malfunction or print
quality to decline.

❏

Always use new cleaning sticks. Re-using a
stick that has already been used may actually
apply dirt to the printer.

❏

Do not touch the tips of the cleaning sticks.
Sebum may stick to it reducing the cleaning
effect.

❏

Touch a metallic object before starting work
to discharge any static electricity.

❏

Do not wipe the caps with an organic solvent
such as alcohol. Doing so may damage the
print head.

❏

Do not move the print head by hand. Failure
to observe this precaution could damage the
printer.

❏

If paper is loaded in the printer, we
recommend removing it before starting work.

Wiping the Print Head

A

Select 

Maintenance

 - 

Cleaning the

Maintenance Parts

 - 

Wiping the Print Head

.

The print head moves to the cleaning position.

B

Open the maintenance cover.

C

Use the cleaning stick to remove any ink, fluff,
or trash.

D

Close the maintenance cover.

E

Go to the rear of the printer.

F

Open the port cover.

G

Open the rear maintenance cover.

SC-P8500D Series/SC-T7700D Series     User's Guide

Problem Solver

 

167

Summary of Contents for SC-P8500D Series

Page 1: ...User s Guide CMP0316 00 EN ...

Page 2: ... Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON EPSON EXCEED YOUR VISION EXCEED YOUR VISION and their logos are registered t...

Page 3: ...son Edge Dashboard 33 Starting Procedure 33 Closing Procedure 33 Using EPSON Software Updater 34 Checking software update availability 34 Receiving update notifications 34 Updating Software or Installing Additional Software 34 Checking software update availability 34 Receiving update notifications 35 Uninstalling Software 35 Windows 35 Mac 36 Changing the Network Connection Methods Switching to Wi...

Page 4: ...Using CAD Line Drawing Mode in the Printer Driver 86 Printing Using HP GL 2 and HP RTL Emulation 87 Automatically Switch Roll Paper for Printing 87 SwitchingBetweenRoll1andRoll2According to the Paper Type 87 SwitchingBetweenRoll1andRoll2According to the Page Size 89 Start Printing from Roll with Least Amount Remaining and Switch Between Roll 1 and Roll 2 when Paper Runs Out 90 Borderless Printing ...

Page 5: ... Cleaning the outside 155 Cleaning the inside 155 Problem Solver When a Message is Displayed 158 When an Error Message and Error Code are Displayed 159 Troubleshooting 160 You cannot print because the printer does not work 160 The printer sounds like it is printing but nothing prints 162 The prints are not what you expected 163 Feeding or ejecting problems 173 Others 176 Appendix Options and Consu...

Page 6: ... Users in Vietnam 209 Help for Users in Indonesia 209 Help for Users in Hong Kong 209 Help for Users in Malaysia 210 Help for Users in India 210 Help for Users in the Philippines 210 SC P8500D Series SC T7700D Series User s Guide Contents 6 ...

Page 7: ...de booklet Provides information on how to setup the printer after unpacking it from the box Make sure you read this manual to perform operations safely Pin up Manuals Provides explanations for basic printer operations Print it out and put it up on a wall near to the printer General Information PDF Provides printer specifications and contact details Online Manual User s Guide this manual Provides o...

Page 8: ...ds such as the names of items you want to confirm For Windows Right click on a page in the PDF manual and select Find in the menu that is displayed to open the search toolbar For Mac Select Find in the Edit menu to open the search toolbar F To enlarge the text in the display that is too small to see well click Click to reduce the size To specify a part of an illustration or screenshot to enlarge d...

Page 9: ...ss Maintenance Box set it to the top position C Roll 1 This can also be used to take up media U Loading Paper for Auto Take up on page 59 D Roll 2 U Loading Roll 2 on page 42 E Security lock slot You can install a security lock for theft prevention F USB memory port You can connect a USB flash drive to print directly U Printing Files Directly from a USB Flash Drive on page 110 G Paper basket SC P8...

Page 10: ...ck lever The paper support lock lever Around the Roll Paper A Spindle lock lever The spindle lock lever B Media edge guide This fixes the roll paper placed on the spindle Attach or remove the transparent media edge guide when load ing roll paper C Spindle When loading roll paper insert this through the roll paper SC P8500D Series SC T7700D Series User s Guide Introduction 10 ...

Page 11: ...to take up or rewind media when roll 1 is set to automatic take up U Loading Paper for Auto Take up on page 59 J Pause resume button Use this to pause and resume take up when roll 1 is set to automatic take up U Loading Paper for Auto Take up on page 59 K Take up direction switch When using roll 1 for automatic take up select the take up direction printed side out printed side in U Loading Paper f...

Page 12: ...cing ink cartridges U Replacing Ink Cartridges on page 148 B Maintenance box cover Open when replacing the maintenance box U Replacing the Maintenance Box on page 150 C Maintenance box D Ink Cartridges SC P8500D Series SC T7700D Series User s Guide Introduction 12 ...

Page 13: ...h the Adobe PostScript 3 expansion unit F DC inlet Connect the supplied power cable here G Security lock slot You can install a security lock for theft prevention H Rear cover 1 I Cut sheet Poster board paper slot rear Paper slot for feeding cut sheet poster board from the rear U Loading and Removing Cut Sheets Poster Board on page 47 SC P8500D Series SC T7700D Series User s Guide Introduction 13 ...

Page 14: ...ing does not clear clogging in the print head U Cleaning around the print head and caps on page 166 D Wipers Used to wipe off ink that is stuck to the surface of the print head nozzles Try cleaning these when automatic cleaning does not clear clogging in the print head U Cleaning around the print head and caps on page 166 E Suction Cap During head cleaning this cap sucks the optimum amount of ink ...

Page 15: ...d E Control panel This is a touch panel to display the printer s status menus error messages and so on F Alert lamp Turns on to notify you when an error has occurred You can check the details of the error on the control panel G y button stop button Press to stop operations H Information button You can check the status of the printer by viewing consumable information and the list of messages You ca...

Page 16: ...dges The abbreviation below the bar indicates the ink color PK Photo Black MK Matte Black Y Yellow M Magenta C Cyan GY Gray SC P8500D Series only R Red SC T7700D Series only When is displayed the corresponding ink car tridge is running low Press the display area to check the ink cartridge model number F Displays the amount of space remaining in the Borderless Maintenance Box Displays the approxima...

Page 17: ...bled J Maintenance You can check and clean the print head nozzles replace consumables and clean parts K Switch screens You can switch the Home screen display L Inside Light You can turn the internal lighting on or off Turn on the internal light when you want to check the print as it is being printed M Feed Cut Paper When roll paper is loaded you can perform paper feed adjustments cut the paper and...

Page 18: ...following space clear of any other objects so that paper ejection and consumable replacement are not obstructed W 1848 mm 1 You need 75 mm of space when replacing the Maintenance Box D 499 mm 2 You need 631 mm of space when opening or closing the roll2 unit 3 You need up to 4 000 mm of space when feeding cut sheets poster board H 975 mm 4 You need 195 mm of space when opening or closing the printe...

Page 19: ...long time the print quality may decline Note If the print head is not capped turn the printer on and then turn it off To prevent the accumulation of dust and other foreign matter in the printer close all covers before placing it in storage If the printer will be not be used for an extended period protect it with an anti static cloth or other cover The print head nozzles are very small and they can...

Page 20: ...the ink supply port so be careful not to get any ink on the surrounding area when removing the cartridges To maintain the quality of the print head this printer stops printing before ink cartridges are completely expended Although the ink cartridges may contain recycled materials this does not affect printer function or performance Do not dismantle or remodel ink cartridges You may not be able to ...

Page 21: ...n can be minimized See the documentation supplied with Epson special media for detailed information on handling the paper after printing The colors of photos posters and other printed materials appear different under different lighting conditions light sources The colors of print outs from this printer may also appear different under different light sources Light sources include sunlight fluoresce...

Page 22: ...d no control panel or other operations are performed for a set period of time You can set the time until the printer automatically turns off from 30 minutes to 12 hours The factory default setting is Off You can perform Power Off Timer from the General Settings menu U General Settings on page 132 SC P8500D Series SC T7700D Series User s Guide Introduction 22 ...

Page 23: ... included on the CD supplied Epson Software Updater Software to check whether there is any software update information and then notify you and install the software if an update is available It allows you to update the firmware and already installed software of the printer U Updating Software or Installing Additional Software on page 34 LFP Print Plug In for Office Windows only Plug in software for...

Page 24: ...atically Download it from the Epson website and then install it if necessary https www epson com For Windows you can install the software from the following folder on the supplied software disc Network EpsonNetConfig U Administrator s Guide Download software from the Internet and install Connect your computer to the Internet and install the software Pre installed Software This software is pre inst...

Page 25: ... information is saved in the printer driver or the printer Starting Procedure Use one of the following methods to start Epson Media Installer Printer driver Windows For Mac Start Epson Media Installer Applications Epson Software Epson Utilities Epson Media Installer app Note You need to download software from the Internet to start Epson Media Installer without using Epson Edge Dashboard or the pri...

Page 26: ...rm the following operations on the paper information selected in the media list C Copy Media Makes a copy of the selected paper information and saves it in the printer or the printer driver Edit Changes the settings for the selected paper information If the settings can be changed the Edit Media Settings screen is displayed U Edit Media Settings Screen Configuration on page 29 Delete Deletes the s...

Page 27: ...information Status Registered Paper information that has been downloaded to Epson Media Installer and saved to the printer or the printer driver Not Acquired Paper information that has not been downloaded to Epson Media Installer but has been saved to the printer or the printer driver You can print on Epson Special Media even if the status is Not Acquired Editable is displayed for paper informatio...

Page 28: ...nformation that has been downloaded to Epson Media Installer and saved to the printer or the printer driver Update Available Paper information on the server has been updated When you download the paper information again the latest paper information is saved to the printer or the printer driver Not Registered Paper information has not been saved to the printer or the printer driver Not Acquired Pap...

Page 29: ...rinter s control panel C Platen Gap Select a wider setting if print results are scratched or smudged D Drying Time You can set the drying time for each print head movement pass or the drying time for each page E Roll Tension Adjust this when paper gets wrinkled during printing F Paper Suction Thin or soft paper may not be fed correctly If this occurs reduce the setting value G Skew Reduction Selec...

Page 30: ... selected if the RGB Profile is blank so set the RGB Profile first Set the profile for PS unit Select this when the CMYK profile is used as the ICC profile when printing from the Adobe PostScript 3 expansion unit Click Browse to set the profile K Roll Core Diameter Set the paper core size for the roll paper being loaded L Paper Feed Offset Optimizes the paper feed when printing By adjusting the ga...

Page 31: ...share the paper information between the computers Sharing added paper information A Start Epson Media Installer on one of the computers connected to the same printer and add the paper information U Adding Paper Information on page 55 B Start Epson Media Installer on a different computer than in step 1 and then click Media Download C Select the same paper information that you added in step 1 and th...

Page 32: ...e connected network and check the IP address Note The IP address can also be checked by printing a network connection check report A report can be printed by touching the following in order from the Home screen Menu General Settings Network Settings Connection Check B Start a Web browser on a computer or smart device connected to the printer via the network C Enter the IP address of the printer in...

Page 33: ... for them You can print by simply selecting the file you want to print and then uploading it to the printer Using Epson Edge Dashboard Starting Procedure Epson Edge Dashboard is a Web application that resides on your computer When you start your computer Epson Edge Dashboard starts automatically and is always running A Display the screen using the following method Windows Click the Epson Edge Dash...

Page 34: ...ions A Start EPSON Software Updater B Click Auto upload settings C Select the interval to perform the update check in the Interval to Check field of the printer and then click OK Updating Software or Installing Additional Software When you install the software during setup as described in the Setup Guide Epson Software Updater is installed Epson Software Updater allows you to update the firmware a...

Page 35: ...ad the software from the Epson website https www epson com Receiving update notifications Windows A Start Epson Software Updater B Click Auto upload settings C Select the interval to perform the update check in the Interval to Check field of the printer and then click OK Mac The software is set by default to check and notify whether there are updates every 30 days Uninstalling Software Windows cIm...

Page 36: ...r software follow the steps below to uninstall the target software first Printer Driver Use the Uninstaller Downloading the Uninstaller Download the Uninstaller from the Epson website https www epson com Procedure After downloading the Uninstaller follow the instructions on the Epson website Other Software Drag and drop the folder with the software name from the Applications folder into Trash to d...

Page 37: ...abled message is displayed E Connect your router and the printer with a LAN cable See the following for the location of the printer s LAN port U Back on page 13 Switching to Wireless LAN The SSID network name and password of the access point to which the printer is to be connected are required Confirm them in advance The printer can be connected to a wireless LAN while the LAN cable is still conne...

Page 38: ...screen Note The shape and color of the icon differ depending on the connection status U Home screen operations on page 16 B Press Wi Fi Direct When Wi Fi Direct is already enabled the network SSID password number of connected devices and so on are displayed Go to step 5 Note If a part of the displayed network SSID or device name and so on cannot be seen because it is cut off at the right edge of t...

Page 39: ...oading curled paper may cause paper jams or soiled prints Flatten the paper before use by bending it in the opposite way or use paper with no problem Unsupported paper Do not use paper that is wavy torn cut folded too thick too thin has a sticker affixed etc Doing so may cause paper jams or soiled prints See the following for paper supported by the printer U Epson Special Media Table on page 182 U...

Page 40: ... Attach or remove the core adapter according to the core size of the roll paper to be loaded 2 inch core Remove the core adapters from the media edge guides on both sides 3 inch core Attach the core adapters to the media edge guides on both sides SC P8500D Series SC T7700D Series User s Guide Basic Operations 40 ...

Page 41: ... the spindle lock lever K When printing a single sheet pull out the paper basket L Make the paper settings U Setting Loaded Paper on page 53 Removing Roll 1 This section describes how to remove the roll paper from the printer after printing If the roll paper is not cut select Paper Setting Roll 1 Feed Cut Paper and adjust the cutting position to cut the roll paper A If the paper basket is pulled o...

Page 42: ...emove the transparent media edge guide from the spindle F Remove the roll paper from the spindle G Attach the transparent media edge guide to the spindle H Place the spindle into the grooves with the black media edge guide on the right I Lower the spindle lock lever Loading Roll 2 A Turn on the printer SC P8500D Series SC T7700D Series User s Guide Basic Operations 42 ...

Page 43: ...e illustration Note Close the flap if it is open C Raise the spindle lock lever D Pull out the roll2 unit E Remove the spindle F Remove the transparent media edge guide from the spindle SC P8500D Series SC T7700D Series User s Guide Basic Operations 43 ...

Page 44: ...he media edge guides on both sides H Insert the spindle with the roll paper facing the direction shown in the illustration I Attach the transparent media edge guide to the spindle Attach them so that there are no gaps between the roll paper and the media edge guides J Place the spindle into the grooves with the black media edge guide on the right SC P8500D Series SC T7700D Series User s Guide Basi...

Page 45: ...st the cutting position to cut the roll paper cImportant Do not pull out the roll2 unit while the paper is loaded Otherwise the paper may wrinkle when you return the roll2 unit after it has been pulled out When returning the unit slowly return the roll2 unit while taking up the paper A If the paper basket is pulled out remove the printing paper and store the paper basket B Select Menu Paper Settin...

Page 46: ...media edge guide from the spindle G Remove the roll paper from the spindle H Attach the transparent media edge guide to the spindle I Place the spindle into the grooves with the black media edge guide on the right J Return the roll2 unit SC P8500D Series SC T7700D Series User s Guide Basic Operations 46 ...

Page 47: ...ition from Menu General Settings Printer Settings Paper Source Settings Cut Sheet Poster Board Paper Slot cImportant When printing cut sheets make sure there is enough space at the rear of the printer Feeding paper from the rear of the printer A Turn on the printer B Make the paper settings U Setting Loaded Paper on page 53 C Set the paper support to the position shown in the illustration Note Clo...

Page 48: ...traight into the printer to the position shown in the illustration F Pull out the paper basket Feeding paper from the front of the printer A Turn on the printer B Make the paper settings U Setting Loaded Paper on page 53 C Set the paper support to the position shown in the illustration SC P8500D Series SC T7700D Series User s Guide Basic Operations 48 ...

Page 49: ...he left side with the side to be printed facing up E Insert the paper straight into the printer to the position shown in the illustration cImportant Insert the paper making sure that it passes under the internal rollers SC P8500D Series SC T7700D Series User s Guide Basic Operations 49 ...

Page 50: ...er Board Paper Slot cImportant When printing poster board make sure there is enough space at the rear of the printer Feed poster board in a portrait orientation If you feed the paper in a landscape orientation the print quality may decline Feeding paper from the rear of the printer A Turn on the printer B Make the paper settings U Setting Loaded Paper on page 53 C Set the paper support to the posi...

Page 51: ...ight into the printer to the position shown in the illustration Feeding paper from the front of the printer A Turn on the printer B Make the paper settings U Setting Loaded Paper on page 53 C Set the paper support to the position shown in the illustration Note Close the flap if it is open SC P8500D Series SC T7700D Series User s Guide Basic Operations 51 ...

Page 52: ...the position shown in the illustration cImportant Insert the poster board making sure that it passes under the internal rollers Removing Cut Sheets Poster Board A Select Menu Paper Setting Cut Sheet or Poster Board Remove B While supporting the paper so that it does not fall press OK SC P8500D Series SC T7700D Series User s Guide Basic Operations 52 ...

Page 53: ...ol panel on page 57 When using roll paper that is easily damaged select Menu General Settings Printer Settings Paper Source Settings Roll Paper Setup Auto Loading Off before loading the paper See the following for details on feeding roll paper manually U Feeding Roll Paper Manually on page 59 How to Set A Select the loaded paper in Menu Paper Setting B Check that the loaded paper and the paper typ...

Page 54: ...ttings such as the platen gap press Advanced Paper Settings and then set each item See the following for items you can set U Menu List on page 125 The advanced paper settings are saved for the currently selected paper type When Roll Paper Setup Auto Loading Off is selected or if the roll paper cannot be fed automatically feed the roll paper manually See the following for details on feeding roll pa...

Page 55: ...the Internet to start Epson Media Installer without using Epson Edge Dashboard or the printer See the following for more information U Introducing the Software on page 23 Adding Paper Information A Use one of the following methods to start Epson Media Installer Printer driver Windows For Mac Start Epson Media Installer Applications Epson Software Epson Utilities Epson Media Installer app Epson Edg...

Page 56: ...n Media Installer to re register the paper information If you do not re register the paper information paper information added previously using Epson Media Installer may not be displayed in the printer driver Re registering Paper Information Start Epson Media Installer and then click Media Management Refresh Editing Paper Information To edit the paper information copy the added paper information a...

Page 57: ...General Settings Printer Settings Custom Paper Setting on the control panel B Select a paper number from 1 to 30 to save the settings C Set the paper information Make sure you set the following items Change Reference Paper Paper Thickness Roll Core Diameter roll paper only Paper Feed Offset Note Paper Feed Offset is a function that allows you to adjust the difference between the data size and the ...

Page 58: ...s printed Load paper that is 388 mm or wider and 558 mm or longer You may not be able to perform Automatic Adjustment depending on the media you are using If an error occurs or if you notice banding or graininess in the print results even after performing Automatic Adjustment perform Paper Feed Adjust and Ruled Line Alignment from the Print Adjustments menu U If you cannot perform Automatic Adjust...

Page 59: ...djustments Ruled Line Alignment Manual Standard U Ruled Line Alignment on page 147 Feeding Roll Paper Manually When Roll Paper Setup Auto Loading Off is selected or if the roll paper cannot be fed automatically follow the steps below to feed the roll paper manually A Load the roll paper U Loading Roll 1 on page 39 U Loading Roll 2 on page 42 B Insert the leading edge of the roll paper into the pap...

Page 60: ...the error and continue using the printer or change the paper type A Turn on the printer B Select Menu General Settings Printer Settings Paper Source Settings Roll Paper Setup Roll1 Function Take up C Load roll paper in the roll2 unit See the following for more details on loading roll paper U Loading Roll 2 on page 42 D Make the paper settings U Setting Loaded Paper on page 53 E Select Menu Paper S...

Page 61: ...illustration H Raise the spindle lock lever for roll1 I Remove the spindle J Remove the transparent media edge guide from the spindle K Remove the rim of the media edge guide from the end SC P8500D Series SC T7700D Series User s Guide Basic Operations 61 ...

Page 62: ...he media edge guides on both sides M Insert the spindle into the roll core N Attach the transparent media edge guide to the spindle Attach it so that the gap between the roll core and the media edge guide is approximately 10 mm 0 4 in O Place the spindle into the grooves with the black media edge guide on the right P Lower the spindle lock lever SC P8500D Series SC T7700D Series User s Guide Basic...

Page 63: ... leading edge of the paper as shown U Check the take up direction and attach the end of the paper to the roll core Printed side out Printed side in V Press and hold Forward on the control panel to feed the roll paper about one revolution of the take up roll core W Press and hold the Manual take up button to wind the roll paper once around the roll core X Press Complete Removing Method for Auto Tak...

Page 64: ... the spindle F Remove the roll paper that has been taken up from the spindle G Attach the rim of the media edge guide to the end H Attach the transparent media edge guide to the spindle I Place the spindle into the grooves with the black media edge guide on the right SC P8500D Series SC T7700D Series User s Guide Basic Operations 64 ...

Page 65: ...g A Turn on the printer and load the paper U Loading and Removing the Roll Paper on page 39 U Loading and Removing Cut Sheets Poster Board on page 47 B When you have created the data click Print in the File menu C After confirming that the printer is selected click Printer properties or Properties to display the Printer Settings screen SC P8500D Series SC T7700D Series User s Guide Basic Operation...

Page 66: ...ings To print without a border margin select Borderless Set the expansion and the amount of enlargement as necessary Note Depending on the paper borderless printing may not be supported in which case you cannot perform borderless printing G Set the Source Roll Paper Width Media Category and Media Type Click Acquire Info to display information of the paper loaded in the printer SC P8500D Series SC ...

Page 67: ...t Print with High Quality To make detailed print quality settings clear Simple Settings I Check the content of the settings The settings are reflected in the illustration on the right so check this to make sure everything is correct J Click the OK button K When settings are complete click Print XX XXXXX Series Theprogressbarisdisplayed andprintingstarts SC P8500D Series SC T7700D Series User s Gui...

Page 68: ... is displayed if an error occurs or an ink cartridge needs replacing while printing Basic Printing Methods Mac A Turn on the printer and load the paper U Loading and Removing the Roll Paper on page 39 U Loading and Removing Cut Sheets Poster Board on page 47 B When you have created the data click Print and so on from the File menu of the application C Click Show Details at the bottom of the screen...

Page 69: ...elected When performing printing the roll paper to be printed is switched according to the Auto setting from the printer s General Settings Printer Settings Paper Source Settings Roll Paper Setup Roll Switching menu U Automatically Switch Roll Paper for Printing on page 87 If the displayed content is not what you want change the printer paper to the paper you want to use and then click the Acquire...

Page 70: ...rgins in the printer menus and the document fills the page the 15 mm at the left and right sides of the page will not be printed Roll Paper Printable Area The gray area in the illustration below shows the printable area When printing borderless on the left and right the left and right margins are 0 mm When printing borderless on all sides the margins for all sides are set to 0 mm The arrow in the ...

Page 71: ...mode the control panel s screen turns off and the internal motors and other parts switch off to consume less power Sleep mode is cleared if a print job is received or a button on the control panel is pressed You can set the time before entering sleep mode by selecting from 1 to 120 minutes At default settings the printer enters sleep mode if no operations are performed for 15 minutes The time befo...

Page 72: ...ll Documents in the Printer menu If the job has been sent to the printer print data is not displayed on the above screen Canceling from a computer Mac A Click the printer icon in the Dock B Select the job you want to cancel and then click Delete If the job has been sent to the printer print data is not displayed on the above screen Canceling on the printer Press the button select Cancel on the scr...

Page 73: ...d Mac You can also use the PS Folder function to print files such as PDF and EPS without using another application Use the PS driver when printing using the Adobe PostScript 3 expansion unit For details on using the Adobe PostScript 3 expansion unit see the Installing the Software sheet supplied See the CD supplied for the operating instructions SC P8500D Series SC T7700D Series User s Guide Adobe...

Page 74: ...eddata Note When removing the SSD Unit select General Settings System Administration Disable the Optional storage unit Type Explanation Shared Storage Shared Storage Fixed Anyone can store and use documents You cannot change the Folder Name or set a password Also you cannot delete the Storage space SharedStorage You can create multiple Storage spaces to organize your documents You can set a passwo...

Page 75: ...Allowed and Operation Authority is set to User You cannot create a Personal Folder A Select on the printer s control panel B Enter a value for each item on the Storage Settings screen Storage number If no number is entered it will be assigned automatically Folder Name required item Enter a name within 30 characters Storage Password Set this to restrict the use of the Storage space with a password ...

Page 76: ...nt data when saving to Storage click the Printer Settings tab Print Quality Advanced Settings set the print quality on the Quality Options screen and then click OK H Set each item on the Printer Settings tab and the Advanced tab and then click OK I Click Print Saving a Document from your Computer to Storage Mac When printing a document from the printer driver you can select the Storage where you w...

Page 77: ...a in Storage to a Memory Device A Select Storage on the printer s control panel B Select the Storage space where the document you want to save to a memory device is stored and then select Open C Select the file D Select Send Save E Select Storage to Memory Device F Make save settings as necessary G Tap x Attaching a Document in Storage to an Email You need to set up your email server in advance A ...

Page 78: ...cess Control Access is set to Allowed and Automatic Delete Setting Authority is set to User A Select Menu on the printer s control panel B Select General Settings Storage Settings Shared Folder File Management C Change the storage period Deleting a Storage Space An administrator or a user can delete a shared Storage space However users can only delete Storage spaces when Menu General Settings Stor...

Page 79: ...Select General Settings Storage Settings Shared Folder Access Control Operation Authority C Select User or Administrator Only SC P8500D Series SC T7700D Series User s Guide Using the SSD Unit Optional 79 ...

Page 80: ...Paper Width Automatically enlarges or reduces the image size to fit the roll paper width Specify Size You can specify the enlargement or reduction ratio Use this method for a non standard paper size Fit to Output Size Automatically enlarges or reduces the image size to fit the paper size Fitting Documents to the Width of the Roll Paper Settings in Windows A Display the printer driver s Printer Set...

Page 81: ...hods Mac on page 68 B Select Fit to Roll Paper Width and then select whether to fit the short side of the document to the roll paper width or fit the long side to the roll paper width C Check other settings and then start printing Choosing a Print Size Settings in Windows A Display the printer driver s Printer Settings screen and then set the same paper size as the data s paper size in Page Size U...

Page 82: ... select a size specification method to set the size Set a value directly or click the arrows to the right of the scale box to set the value C Check other settings and then start printing Fitting Documents to the Output Size Settings in Windows A Display the printer driver s Printer Settings screen and then set the same paper size as the data s paper size in Page Size U Displaying the Settings Scre...

Page 83: ...d then select Reduce Enlarge U Basic Printing Methods Mac on page 68 B Select Fit to Output Size and then select the size of the paper loaded in the printer C Check other settings and then start printing Note You can also print according to the output size by selecting Scale to fit paper size in the Paper Handling section on the print screen SC P8500D Series SC T7700D Series User s Guide Various P...

Page 84: ... X Custom Paper Sizes although you can specify a large paper size which cannot be loaded on this printer it will not be printed properly The available output size is limited depending on the application Settings in Windows A Display the printer driver s Printer Settings screen and then click Custom Paper Size U Basic Printing Methods Windows on page 65 B On the Custom Paper Size screen set the pap...

Page 85: ...r the paper size name C Enter values in Width and Height for the Paper Size enter the margins and then click OK The ranges of page sizes and margin sizes that can be specified differ depending on your printer model and the settings on the printer U Printable area on page 70 Note To edit a saved custom size choose its name from the list on the left To duplicate a saved paper size select its name fr...

Page 86: ...ndows application we recommend printing using the CAD Line Drawing mode in the printer driver Windows A Display the printer driver s Printer Settings screen and then make the following settings SC P8500D Series Select Select Target in Print Quality and then select Standard In Print Mode select Print Mode Black or Black Bi Level SC T7700D Series Select Select Target in Print Quality and then select...

Page 87: ...ch Roll Paper for Printing You can automatically switch to the appropriate roll paper for a print job The following outlines the conditions and priorities for switching roll paper Item Content 1 Paper Type Switch to roll paper that has the same paper type as the print job 2 Paper Width Switch to roll paper that has the same or a similar paper width to the print job 3 Paper Length Switch to roll pa...

Page 88: ... in Mac A Select Menu General Settings Printer Settings Paper Source Settings Roll Switching Auto Paper Type from the printer s control panel B Select the Type Match Note When Disable is selected printing is performed even if the paper loaded in the printer and the paper type selected in the driver are different C Display the Print screen on your computer make sure roll paper is selected as the Pa...

Page 89: ...ettings Roll Paper Setup Roll Switching Auto Paper Width from the printer s control panel B Select Optimize Margins or Width Match Select Optimize Margins to print on the roll paper with smaller margins Select Width Match to print on the roll paper with the same paper width as the print job Note Select Disable to print regardless of the paper width C Display the printer driver s Printer Settings s...

Page 90: ...inter automatically switches the roll paper to continue printing Printing starts from the roll with the least amount of paper remaining Usage example When you want to prioritize the roll paper with the least amount of paper remaining to finish off the roll When you want to continue printing without interruption by automatically switching roll paper to print a large amount of paper in an unattended...

Page 91: ...r management settings before printing U Paper Setting on page 125 Select Disable to print regardless of the amount of paper remaining C Load paper with the same paper type and the same paper width into roll 1 and roll 2 D Display the Print screen on your computer make sure roll paper is selected as the Paper Size and then select Printer Settings from the list E Make sure that Auto is displayed for...

Page 92: ...esulting in borderless printing Use settings such as Page Setup in the applications to set the size of the image data as follows Match the paper size and page setting for the print data If the application has margin settings set the margins to 0 mm Make the image data as large as the paper size Retain Size Create the print data larger than the paper size in the applications to produce borderless o...

Page 93: ... or bottom of the adjacent pages If this occurs perform Adjust Cut Position When continuously printing multiple sheets the printer cuts 1 mm inside on the top edge of the first page and the bottom edge of the subsequent pages to avoid showing margins The top area may become slightly uneven depending on the image since the print operation stops while cutting the top edge of the roll paper The print...

Page 94: ...o Therefore some margins may appear at the edges of the paper depending on the paper and printing environment D Check other settings and then start printing Settings in Mac A Display the Print screen and select the paper size from the Paper Size option and then select a borderless printing method U Basic Printing Methods Mac on page 68 The selections for borderless printing methods are displayed a...

Page 95: ... printer driver automatically and internally corrects colors to match the color space You can select from the following color correction modes On the SC T7700D Series you can select the color correction method by clearing the Print Quality Simple Settings checkbox EPSON Standard sRGB Optimizes the sRGB space and corrects the color Adobe RGB Optimizes the Adobe RGB space and corrects the color Busi...

Page 96: ...e below Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later OS Color Management Settings Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Printer Manages Colors Windows XP Service Pack 2 or later and NET 3 0 or later Windows XP other than the above No Color Management In other applications set No Color Management Note For information on sup...

Page 97: ...color management setting to Printer Manages Colors Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later In other applications set No Color Management Note For information on supported platforms see the website for the application in question Setting example for Adobe Photoshop CS5 Open the Print dialog box Select Color Management and then Document S...

Page 98: ... the necessary settings See the printer driver help for more details on each item G Check other settings and then start printing N up Poster You can print multiple pages of data on a single sheet or print a single page across multiple sheets There are three ways available to print N up Posters Folded Double Side Windows only Two consecutive pages can be printed on a single sheet The second page is...

Page 99: ...le Side and click the Settings button U Basic Printing Methods Windows on page 65 B Set Binding Edge and Binding Margin in the Folded Double Side Setting dialog box C Check other settings and then start printing Multi Page Printing N up Note In Windows you cannot use the N up printing function when performing borderless printing In Windows you can use the Reduce Enlarge function Fit to Page to pri...

Page 100: ...umber of pages per sheet and so on U Basic Printing Methods Mac on page 68 Note You can print frames around arranged pages using the Border function B Check other settings and then start printing Poster Windows Only A Display the Layout tab of the printer driver and then select Page Layout Select Poster and click the Settings button U Basic Printing Methods Windows on page 65 B Set Number of panel...

Page 101: ...ess Poster Print is cleared the Print Cutting Guides items are displayed The finished size is the same whether or not Print page frames is selected However if Overlapping Alignment Marks is selected the finished size is smaller with an overlap D Check other settings and then start printing Joining poster sheets with borders in multi page printing If Overlapping Alignment Marks is selected join gui...

Page 102: ...sheet by cutting along the line joining the two join guides the centers of the X marks B Lay the upper left sheet on top of upper right sheet Lineup the X marks as shown in the illustration below and temporarily fasten them using an adhesive tape on the back SC P8500D Series SC T7700D Series User s Guide Various Printing Methods 102 ...

Page 103: ... together E Follow steps 1 to 4 to join the lower two sheets F Trim the bottom from the upper sheets by cutting along the line joining the two guides the lines above the X marks G Lay the upper sheet on top of the lower sheet Lineup the X marks as shown in the illustration below and temporarily fasten them using an adhesive tape on the back SC P8500D Series SC T7700D Series User s Guide Various Pr...

Page 104: ...tting along the line joining the two cut guides the lines above the X marks I Join the upper and lower sheets together Use an adhesive tape to stick the backs of the sheets together SC P8500D Series SC T7700D Series User s Guide Various Printing Methods 104 ...

Page 105: ...tiple items of print data created with different applications on a sheet of paper and print them all at once You can layout multiple items to create posters and exhibition material It also provides a more efficient use of paper when printing Sample Multi Document Layout Sample Free Vertical Horizontal Layout SC P8500D Series SC T7700D Series User s Guide Various Printing Methods 105 ...

Page 106: ...layout for the objects on the Layout Manager screen Objects can be moved or resized by dragging as well as rearranged or rotated using the tool buttons or the options in the Object menu You can change the size and position of each object in the Preferences or Arrangement menus from the File menu For details on each function see the help on the Layout Manager screen F Click the File menu Properties...

Page 107: ...e to the same Wi Fi network as the printer E Start the Epson Smart Panel and follow the instructions in the application to print Using AirPrint AirPrint enables instant wireless printing from iPhone iPad iPod touch and Mac without the need to install drivers or download software A Load paper in your product B Set up your product for wireless printing See the link below http epson sn C Connect your...

Page 108: ...tings Do the settings such as Quality from Advanced E Startprintingbydragginganddroppingthedata Printing Files in a Shared Folder Folder Printing Function Summary You can select and print a file from a shared folder on the network that has been setup in advance Make the settings for the shared folder on the printer s screen or in Web Config U Preparing a Shared Folder on page 109 The following fil...

Page 109: ...pear contact your system administrator C Enter each item for Print from Folder Print from Folder Select enable Folder Name Enter the network path for the shared folder User Name Enter the user name that you use to log into the computer Password Enter the password that you use to log into the computer D Click OK to complete the settings for the shared folder Print from Folder Procedure The procedur...

Page 110: ...onnect the USB flash memory in which the data to be printed is saved to the printer B Press Memory Device on the Home screen C Press JPEG TIFF PDF or HP GL 2 D Select 1 file to print When selecting JPEG Press to select the file image to print and then press Proceed to Print This will add a check mark to the selected image Press Single View to enlarge the selected image to confirm When selecting TI...

Page 111: ...ter numbers and symbols G Press the numeric value for the number of prints and then enter the number of prints in the keypad screen Note The Preview button allows you to check the print image JPEG TIFF or PDF only H Press the Print button SC P8500D Series SC T7700D Series User s Guide Various Printing Methods 111 ...

Page 112: ...e color management system you are using You cannot match the colors on the printed results and display by color management between the input device and the printer To match both colors you need to perform color management between the input device and the display as well Color Management Print Settings You can perform color management printing using this printer s printer driver in the following tw...

Page 113: ... select the profile from the printer driver s settings screen U Color Management Printing by Driver ICM Windows only on page 116 U Color Management Printing by Host ICM Windows on page 114 U Color Management Printing by ColorSync Mac on page 115 U Setting color management with applications on page 113 Setting color management with applications Print using applications with a color management funct...

Page 114: ... A Make the settings for color adjustment using the application Depending on the type of the application make the settings following the table below Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later OS Color Management Settings Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Printer Manages Colors Windows XP Service Pack 2 or later and N...

Page 115: ...creen the printer profile corresponding to the paper is automatically specified and displayed in the Printer Profile Description column To change the profile select the Show all profiles check box D Check other settings and then start printing Color Management Printing by ColorSync Mac Use image data in which an input profile has been embedded The application must also support ColorSync Note Depen...

Page 116: ...ction Make the settings for color processing using the application before making printer driver settings Depending on the type of the application make the settings following the table below Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later OS Color Management Settings Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Printer Manages Colors...

Page 117: ...eature is used when a wider gamut of color is used for image data Intent Explanation Relative Colorimetric Converts the data so that a set of color gamut and white point or color temperature coordinates in the original data match their corresponding print coordinates This feature is used formanytypesofcolormatching Absolute Colorimetric Assigns absolute color gamut coordinates to the original and ...

Page 118: ...s Windows 10 8 1 8 7 Click Hardware and Sound or Hardware and then View devices and printers or Devices and Printers For Windows Vista Click Control Panel Hardware and Sound and then Printer For Windows XP Click Start Control Panel Printers and Other Hardware and then Printers and Faxes Note If your Windows XP Control Panel is in Classic View click Start Control Panel and then Printers and Faxes B...

Page 119: ...By displaying help you can use the contents page or keyword search to read the help Right click on the item you want to check and display Right click the item and then click Help Note In Windows XP click on the title bar and then click the item you want to know more about to display the help SC P8500D Series SC T7700D Series User s Guide Using the Printer Driver Windows 119 ...

Page 120: ...the Printer Settings screen and the Page Setup screen that you want to save as your Select Settings B Select Select Setting Custom Settings C When you enter a name in Name and click Save the settings are saved in List You can load the settings you have saved from Select Setting on the Printer Settings screen Note You can save up to 100 settings Select the settings you want to save and then click E...

Page 121: ...te If you select Shortcut Icon on the Monitoring Preferences screen the Utility shortcut icon is displayed on the Windows taskbar By right clicking the icon you can display the following menu and perform maintenance functions EPSON Status Monitor 3 starts when the printer name is clicked from the displayed menu Print Queue You can display the list of all waiting jobs On the Print Queue screen you ...

Page 122: ...et each item for Paper Size and Print Settings to the values you want to save as a preset Select Paper Configuration from the list and set the ink density according to the paper being used B Click Save Current Settings as Preset in Presets C Enter a name and then click OK Note If you select All Printers in Target Presets you can select the Presets you saved from all of the printer drivers installe...

Page 123: ...pplemenu B Select the printer and click Options Supplies Utility Open Printer Utility Epson Printer Utility 4 Functions You can perform the following maintenance functions from Epson Printer Utility 4 EPSON Status Monitor You can check the printer s status such as the remaining ink level and error messages on the computer s screen Print Head Nozzle Check This function prints a nozzle check pattern...

Page 124: ...anding or gaps in the print outs perform head cleaning Cleans the surface of the print head to improve the print quality U Print Head Cleaning on page 144 SC P8500D Series SC T7700D Series User s Guide Using the Printer Driver Mac 124 ...

Page 125: ...require an emphasis on image quality Make adjustments while visually checking the adjustment patterns Length Accuracy First is suitable for printing images that require an emphasis on dimensions and length such as CAD Measure and adjust the distance of the printed measurement positions Ruled Line Alignment Auto Standard Use this menu when Automatic Adjustment cannot be performed or when the ruled ...

Page 126: ... loaded Paper Eject Roller Auto Use Do Not Use Paper Feed Offset 1 0 1 50 This item is only displayed for custom paper settings Restore Default Settings This item is only displayed for standard media settings Restores advanced settings to their default settings The advanced paper settings are saved for the paper type When printing is complete the default settings are restored Remaining Amount Mana...

Page 127: ...ble for printing images that require an emphasis on image quality Make adjustments while visually checking the adjustment patterns Length Accuracy First is suitable for printing images that require an emphasis on dimensions and length such as CAD Measure and adjust the distance of the printed measurement positions Ruled Line Alignment Auto Standard Use this menu when Automatic Adjustment cannot be...

Page 128: ...g loaded Paper Eject Roller Auto Use Do Not Use Paper Feed Offset 1 0 1 50 This item is only displayed for custom paper settings Restore Default Settings Restores advanced settings to their default settings The advanced paper settings are saved for the paper type When printing is complete the default settings are restored Remaining Amount Management Remaining Amount Manage ment On Off Remaining Am...

Page 129: ...ly checking the adjustment patterns Length Accuracy First is suitable for printing images that require an emphasis on dimensions and length such as CAD Measure and adjust the distance of the printed measurement positions Ruled Line Alignment Auto Standard Use this menu when Automatic Adjustment cannot be performed or when the ruled lines are misaligned or if there is graininess in the printing res...

Page 130: ...hin or soft paper may not be fed correctly If this occurs reduce the setting Paper Size Check On Off When this is set to On the width of the loaded roll paper is automatically detected Paper Eject Roller Auto Use Do Not Use Paper Feed Offset 1 0 1 50 Displayed when using paper with custom paper settings Restore Default Settings Restores Advanced Paper Settings to their default settings The Advance...

Page 131: ...djustments made by Manual Standard or if you want to perform Ruled Line Alignment to match your printing needs Select the items that suit your printing needs in Select Target and Print Quality and the pattern is printed Make adjustments while visually checking the adjustment patterns Advanced Paper Settings Confirm ICC profile The ICC profile name is displayed when using paper with custom paper se...

Page 132: ...sleep mode Power Off Timer Off 30minutes 1h 2h 4h 8h 12h Circuit Breaker Interlock Startup On Off Date Time Settings Date Time Time Difference Language Dutch English French German Italian Japanese Korean Portuguese Polish Russian Simplified Chinese Spanish Traditional Chinese Print Screen Professional Simple Operation Time Out On Off Length Unit m ft in Default Screen Job Status Job Status Log Pri...

Page 133: ...h Priority Remaining Amount Priority or Disable Select Data Length Priority to prioritize the roll paper with the least amount of paper remaining to finish off the roll before switching to the other roll paper This also prevents the roll paper from being switched during printing Make the remaining roll paper management settings before printing Select Remaining Amount Priority to prioritize the rol...

Page 134: ...Continue to stop printing Stop Printing or print again from the beginning Reprint Reprint is only available when the optional SSD Unit is installed Take up After Cut On Off Error Notice Paper Size Notice On Off Paper Type Notice On Off Detect Paper Skew On Off Platen Gap Offset Standard Wide Wider Widest Cut Sheet Poster Board Slot Front Back Custom Paper Setting 01 30 Displays the registered numb...

Page 135: ...eing loaded Paper Eject Roller Auto Use Do Not Use Paper Feed Offset Roll 1 Roll 2 Cut Sheet Poster Board 1 0 1 50 Delete Deletes the registered custom paper setting Auto Cleaning On Sets the timing that you want the printer to check the status of the nozzles and if clogged nozzles are detected cleans the nozzles up to the set number of times If the nozzles are not clogged cleaning is not performe...

Page 136: ...Only Save Only HP GL 2 Unique Settings Rotate 0 90 180 270 Origin Setup Left Edge Center Mirror Image On Off Line Merge On Off Select Target Poster Photo Perspective SC P8500D Series only Poster Document SC T7700D Series only GIS CAD Line Drawing Off No Color Management Select Palette Software Default Palette A Palette B Print Color Palette Prints the color palette pattern Define Palette Palette A...

Page 137: ...PDF as closely as possible but may not be printable If this occurs try lowering the rendering level PDF Overprint Simulation On Off Set to On to print the image using transparent colors when printing an image with overprint settings Clear All Settings Restores the PS settings to their default settings Reduce Edge Blurriness On Off Set to On to reduce edge blurring in image outlines text and ruled ...

Page 138: ...vanced Device Name Displays the device name TCP IP Set the IP address of the printer Proxy Server Use Do Not Use When this is set to Use you can configure a proxy server Shared Folder Allows you to make shared folder settings IPv6 Address Enable Disable Select whether to enable or disable the IPv6 function MS Network Sharing Enable Disable Link Speed Duplex Auto 10BASE T Half Duplex 10BASE T Full ...

Page 139: ...on setting to all shared folders Personal Folder File Management Automatic File Deletion Off On Period Until Deletion By Hours By Days Additional Action Delete File after Output Off On Access Control Allowed Not Allowed Search Options Allows you to set the search method for documents in the folder Begins with Searches for documents that begin with a specific phrase Ends with Searches for documents...

Page 140: ...Department of Defense Standards DoD5220 22m This option takes longer than the others to finish formatting however it does provide the securest method of erasing data Select this when you need to erase confidential data Disable the Optional storage unit Select this when you need to remove the optional storage Restore Default Settings Network Settings Clear All Data and Settings Firmware Update Upda...

Page 141: ...ance box Press How To to view the replacement instructions on the screen Replace Auto cutter blade You can replace the cutter Press How To to view the replacement instructions on the screen Adjust Cut Position 3 0 to 3 0 mm Cleaning the Maintenance Parts Wiping the Print Head You can clean the print head Press Start to move the print head to the cleaning position Wiping around the Cap You can clea...

Page 142: ...nt Job Displays the platen gap value the last time printing was performed Network Displays the connection status for wired Wi Fi and Wi Fi Direct You can also print a Status Sheet Fatal Error Log Displays the codes and dates for errors that have occurred in the past User Settings Network Folder You can select the paper feed method and so on when printing from the folder Authentication Device Statu...

Page 143: ...s U Print Head Nozzle Check on page 143 Print Head Cleaning Use this if you notice faint or missing areas in the prints Cleans the surface of the print head to improve the print quality There are two types of cleaning available depending on the level of cleaning required normal head cleaning and powerful head cleaning U Print Head Cleaning on page 144 Normally perform Normal head cleaning If nozzl...

Page 144: ...Head Nozzle Check from the Utility tab in the printer driver s Properties or Printing preferences screen D Click Print The nozzle check pattern is printed E Check the nozzle check pattern If there is no problem click Finish If there is a problem click Clean After printing a nozzle check pattern make sure that the nozzle check pattern printing is complete before printing your data or cleaning the p...

Page 145: ...lete D Press Yes to print a check pattern and check for clogging If you do not want to perform a nozzle check press No to exit If the nozzles are still clogged repeat steps 1 to 3 several times If you cannot clear the clogged nozzles even after repeating cleaning several times see the following to perform Power Cleaning Power Cleaning Before starting this procedure be sure to read the following U ...

Page 146: ...ustment are available However you may not be able to select some items depending on the paper Auto We normally recommend using this method as it rarely causes any problems and is easy to execute It takes about 9 to 35 minutes to complete the adjustments The time required varies depending on the status of the printer Manual Select the following if you are not satisfied with the adjustments made by ...

Page 147: ... adjustments while visually checking the adjustment patterns Precautions when performing Ruled Line Alignment Adjustments are made depending on the paper loaded in the printer Choose a paper type that matches the paper in the printer When adjusting using commercially available paper make sure you register the custom paper in advance U Setting Loaded Paper on page 53 Make sure that nozzles are not ...

Page 148: ...t depending on how the ink dries When this is not permissible we recommend first replacing the ink cartridge with a new one before printing The removed ink cartridge can be installed again and used until the remaining amount falls below the minimum amount Supported ink cartridges U Options and Consumable Products on page 178 Replacing Ink Cartridges You can use the same procedure to replace all in...

Page 149: ...ts as shown in the illustration C Open the ink cartridge cover D Place your finger into the gap and remove the ink cartridge cImportant Removed ink cartridges may have ink around the ink supply port so be careful not to get any ink on the surrounding area when removing the cartridges E Push the ink cartridge all the way into the slot SC P8500D Series SC T7700D Series User s Guide Maintenance 149 ...

Page 150: ... removed and left out in the open for a long period of time The ink on the inside will be dry and hard and will be unable to absorb enough ink Replacing the Maintenance Box cImportant Do not replace the Maintenance Box while printing Failure to observe this precaution could cause ink to leak A Prepare a new Maintenance Box and the clear bag included cImportant Do not touch the IC chip on the maint...

Page 151: ...less Maintenance Box Follow the steps below to replace the Borderless Maintenance Box maintenance box for borderless printing cImportant Do not replace the Borderless Maintenance Box while printing Failure to observe this precaution could cause ink to leak A Prepare a new Borderless Maintenance Box and the clear bag included cImportant Do not touch the IC chip on the Borderless Maintenance Box Doi...

Page 152: ...e position shown in the illustration and then open the flap C Set the paper support to the position shown in the illustration D Pull out the Borderless Maintenance Box SC P8500D Series SC T7700D Series User s Guide Maintenance 152 ...

Page 153: ... leak F Carefully insert the new Borderless Maintenance Box G Set the paper support to the position shown in the illustration and then close the flap Replacing the auto cutter blade Replace the auto cutter blade if the paper is not cut cleanly or if the edges of the cut sections are fluffy Supported auto cutter blades U Options and Consumable Products on page 178 SC P8500D Series SC T7700D Series ...

Page 154: ...e maintenance cover D Loosen the screw that secures the cutter with the cross head screwdriver E Remove the old auto cutter blade from the printer Caution Do not store the auto cutter blade within the reach of children The blade of the auto cutter blade could cause an injury Pay careful attention when replacing the auto cutter blade F Install the new auto cutter blade with the protective material ...

Page 155: ...oth to carefully remove any dust or dirt To prevent dust from accumulating be sure to clean the following areas on the back and sides If the printer is particularly dirty dampen the cloth with water containing a small amount of neutral detergent and then firmly wring the cloth dry before using it to wipe the printer s surface Next use a dry cloth to wipe away any remaining moisture cImportant Neve...

Page 156: ...ower cable from the outlet B Leave the printer for a minute C Open the printer cover and use a soft clean cloth to carefully clean away any dust or dirt inside the printer Thoroughly wipe the area shown in blue in the illustration below To avoid spreading the dirt wipe from the top to the bottom If the printer is particularly dirty dampen the cloth with water containing a small amount of neutral d...

Page 157: ... use something like a cocktail stick to push it in E The reverse side of the printed paper is soiled use a cleaning stick to wipe the area shown below from the back to the front F After cleaning close the printer cover SC P8500D Series SC T7700D Series User s Guide Maintenance 157 ...

Page 158: ... Installer load the paper and then use the control panel You can also use Epson Media Installer to change paper information for paper that has not been loaded However you may not be able to change the paper information depending on the version of Epson Media Installer you are using TCP IP configuration failed The combination of the IP address and the subnet mask is invalid See your documentation f...

Page 159: ...again If the problem persists contact Epson Support XXXXXXXX Where XXXXXXXX is a 6 digit or 8 digit alphanumeric code An error message is displayed in the following situations The power cable is not connected securely An error that cannot be cleared occurs When a printer error occurs the printer automatically stops printing Turn off the printer disconnect the power cable from the outlet and from t...

Page 160: ... address for the network connection If it is not indicated the printer driver is not installed correctly Delete and reinstall the printer driver The printer driver is not installed properly Mac o Is the printer added to the printer list Click System Preferences Printers Scanners or Print Fax from the Apple menu If the printer name is not displayed add the printer The printer is not communicating w...

Page 161: ...ction may become unstable connection may not be possible or the communication speed may be slow Follow the steps below to disable IEEE802 3az on your computer and printer before connecting 1 Disconnect the LAN cables from the computer and the printer 2 Disable IEEE802 3az if it is enabled on your computer 3 Connect the computer and printer directly with a LAN cable 4 On the printer check the print...

Page 162: ...er is turned on and in ready status and load A4 or larger paper 2 Open the Devices and Printers Printers or Printers and Faxes folder 3 Right click the printer icon and select Properties 4 In the Properties dialog select the General tab and click Print Test Page After a while the printer starts to print a test page If the test page is printed correctly the connection between the printer and comput...

Page 163: ...is printer is developed for use with Epson ink cartridges If you use non Epson ink cartridges printouts may be faint or the color of the printed image may be changed because the remaining ink level is not correctly detected Be sure to use the correct ink cartridge o Are you using an old ink cartridge The print quality declines when an old ink cartridge is used Replace the old ink cartridge with a ...

Page 164: ...er the settings U Before Printing on Commercially Available Paper on page 194 If you have registered settings for the commercially available paper Perform uni directional printing Follow the steps below to clear the checkbox for High Speed in the printer driver Windows On the Printer Settings screen select Quality Options from Print Quality Mac Select Print Settings from the list and then select t...

Page 165: ...for Paper Size Check in the Printer Settings menu Change the setting to ON U Paper Setting on page 125 o Are the settings for Top Margin too short If the values set for Top Margin in the Paper menu are wider than the margins set in the application priority will be given to the values selected for Top Margin For example if 15 mm is selected for the left and right margins in the printer s Paper menu...

Page 166: ...ver before printing o Is the print head scuffing the left or right edges of the paper Depending on the paper itself as well as the environment during printing storage conditions and the content of the print data the left or right edges may be scuffed when printing Create data with a wider left or right margin If the problem continues to occur rotate the data 90 degrees in the printer driver or you...

Page 167: ...the caps with an organic solvent such as alcohol Doing so may damage the print head Do not move the print head by hand Failure to observe this precaution could damage the printer If paper is loaded in the printer we recommend removing it before starting work Wiping the Print Head A Select Maintenance Cleaning the Maintenance Parts Wiping the Print Head The print head moves to the cleaning position...

Page 168: ...or the print head to stop moving B Open the printer cover C Remove the part shown in the figure D Use a new cleaning stick to wipe any dirt off the capping station 1 Hold the cleaning stick so that it is vertical and wipe the inner areas of all of the capping stations cImportant Do not press too hard on the edges or the area surrounding the caps with tweezers or cleaning sticks Doing so could caus...

Page 169: ... of the capping stations 4 Wipe the edges of all of the capping stations with the flat surface of the cleaning stick 5 Hold the cleaning stick so that it is vertical and wipe the guides of all of the capping stations 6 If there is any fluff or dust in the caps remove it with the tip of the cleaning stick or with tweezers SC P8500D Series SC T7700D Series User s Guide Problem Solver 169 ...

Page 170: ...e edges of the wipers F Use a new cleaning stick to wipe any dirt off the suction caps 1 Hold the cleaning stick so that it is vertical and wipe the outer areas of all of the suction caps 2 Wipe the edges of all of the suction caps with the flat surface of the cleaning stick SC P8500D Series SC T7700D Series User s Guide Problem Solver 170 ...

Page 171: ...aper is wrinkled o Are you using the printer at normal room temperature Epson special media should be used at normal room temperature temperature 15 to 25 C humidity 40 to 60 For information about paper such as thin paper from other manufacturers that requires special handling see the documentation supplied with the paper o When using non Epson special media have you made the paper configuration W...

Page 172: ...l the printed surface is dry o Does the platen need cleaning Clean the inside of the printer U Cleaning the inside on page 155 Too much ink is fired o Is the Media Type setting correct Make sure that the printer driver s Media Type settings match the paper that you are using The amount of ink to be fired is controlled according to the media type If the settings do not match the paper loaded too mu...

Page 173: ...loaded in the correct direction Load poster board in a portrait orientation If they are not loaded in the correct direction the paper may not be recognized and an error may occur U Loading and Removing Cut Sheets Poster Board on page 47 o Is the paper wrinkled or creased Do not use old paper or paper with creases in it Always use new paper o Is the paper damp Do not use paper that is damp Also Eps...

Page 174: ... printer beep twice When printing using roll switching roll marks may be left on the paper when switching rolls From Menu General Settings Printer Settings Roll Paper Setup Paper Source Settings Roll Switching select Roll 1 or Roll 2 Paper does not collect in the paper basket or is creased or folded when the paper basket is used o Does the print job require a lot of ink or is the humidity of the w...

Page 175: ...se a malfunction D Pull out the paper Do not touch the parts shown in the illustration E Close the printer cover F If there is any paper left inside the printer open the rear cover and remove the paper G Turn the printer off and then back on H Reload the paper and resume printing cImportant Before you reload the roll paper cut the edge straight horizontally Cut any wavy or wrinkled sections If the...

Page 176: ...c electricity may cause a malfunction C Pull out the paper Do not touch the parts shown in the illustration D Close the printer cover E Turn the printer off and then back on F Reload the paper and resume printing Others The control panel display keeps turning off o Is the printer in sleep mode Sleep mode is exited if a print job is received or the P button on the control panel is pressed The time ...

Page 177: ...he printer Wait for the jobs to finish being processed or cancel the jobs Printing stops when printing in a VPN Virtual Private Network environment o Try setting the network setting to 100Base TX Auto You can set this from Settings General Settings Network Settings Quality Options on the control panel You can also change network settings in Web Config or Epson Device Admin o Print using the option...

Page 178: ...cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic printer behavior Information about non genuine ink levels may not be displayed and use of non genuine ink is recorded for possible use in service support U Replacing Ink Cartridges on page 148 SC P8500D SC P8560D Color Name Part number 700ml 350ml Photo Black T48M1 T48U1 Cyan T48M2 T48U2 Magent...

Page 179: ...8X4 T49E4 Matte Black T48Q8 T48X8 T49E8 Gray T48QE T48XE T49EE SC T7740D Color Name Part number 700ml 350ml 110ml Photo Black T50Q1 T50X1 T51E1 Cyan T50Q2 T50X2 T51E2 Magenta T50Q3 T50X3 T51E3 Yellow T50Q4 T50X4 T51E4 Matte Black T50Q8 T50X8 T51E8 Red T50QF T50XF T51EF SC P8530D Color Name Part number 700ml 350ml 110ml 1 Photo Black T48R1 T48Y1 T49G1 Cyan T48R2 T48Y2 T49G2 Magenta T48R3 T48Y3 T49G...

Page 180: ...1F2 Magenta T50R3 T50Y3 T51F3 Yellow T50R4 T50Y4 T51F4 Matte Black T50R8 T50Y8 T51F8 Red T50RF T50YF T51FF SC P8580D SC P8590D Color Name Part number 700ml 350ml Photo Black T48P1 T48W1 Cyan T48P2 T48W2 Magenta T48P3 T48W3 Yellow T48P4 T48W4 Matte Black T48P8 T48W8 Gray T48PE T48WE SC T7780D SC T7790D Color Name Part number 700ml 350ml Photo Black T50P1 T50W1 Cyan T50P2 T50W2 Magenta T50P3 T50W3 Y...

Page 181: ...he Borderless Maintenance Box on page 151 Printer Cutter Blade C13S210117 U Replacing the auto cutter blade on page 153 Roll Feed Spindle 44 C12C936171 C12C936221 The model number depends on your region Replace the roll paper spindle if it is damaged SSD Unit C12C936671 C12C936681 The model number depends on your region Optional storage unit Allows you to save or reprint print jobs U Using the SSD...

Page 182: ...0D Series Epson_SC P8500D_PremiumGlossyPhotoPaper250 icc SC T7700D Series Epson_SC T7700D_PremiumGlossyPhotoPaper250 icc Paper Width 406mm 16 inches 610mm 24 inches 914mm 36 inches 1118mm 44 inches Premium Semigloss Photo Paper 250 Target Models SC P8500D Series SC T7700D Series Roll core size 3 inches Paper Type printer driver Premium Semigloss Photo Paper 250 ICC Profile SC P8500D Series Epson_S...

Page 183: ...m 44 inches Photo Paper Gloss 250 Target Models SC P8500D Series SC T7700D Series Roll core size 3 inches Paper Type printer driver Photo Paper Gloss 250 ICC Profile SC P8500D Series Epson_SC P8500D_PhotoPaperGloss250 icc SC T7700D Series Epson_SC T7700D_PhotoPaperGloss250 icc Paper Width 17 inches 610mm 24 inches 914mm 36 inches 1118mm 44 inches Premium Glossy Photo Paper 170 Target Models SC P85...

Page 184: ...ryta ICC Profile SC P8500D Series Epson_SC P8500D_Baryta icc Paper Width 17 inches 610mm 24 inches 1118mm 44 inches Watercolor Paper Radiant White Target Models SC P8500D Series Roll core size 2 inches Paper Type printer driver Watercolor Paper Radiant White ICC Profile SC P8500D Series Epson_SC P8500D_WatercolorPaper RadiantWhite icc Paper Width 420mm A2 594mm A1 610mm 24 inches 728mm B1 914mm 36...

Page 185: ...2 inches Paper Type printer driver Canvas Matte ICC Profile SC P8500D Series Epson_SC P8500D_CanvasMatte icc SC T7700D Series Epson_SC T7700D_CanvasMatte icc Paper Width 420mm A2 594mm A1 610mm 24 inches 728mm B1 914mm 36 inches 1118mm 44 inches Canvas Satin Target Models SC P8500D Series SC T7700D Series Roll core size 2 inches Paper Type printer driver Canvas Satin ICC Profile SC P8500D Series E...

Page 186: ...ed Matte Paper ICC Profile SC P8500D Series Epson_SC P8500D_EnhancedMattePaper icc SC T7700D Series Epson_SC T7700D_EnhancedMattePaper icc Paper Width A4 LTR A3 A3 SuperB A2 US C Singleweight Matte Paper Target Models SC P8500D Series SC T7700D Series Roll core size 2 inches Paper Type printer driver Singleweight Matte Paper ICC Profile SC P8500D Series Epson_SC P8500D_SingleweightMattePaper icc S...

Page 187: ...ICC Profile SC P8500D Series Epson_SC P8500D_PlainPaperThick icc SC T7700D Series Epson_SC T7700D_PlainPaperThick icc Paper Width 420mm A2 515mm B2 594mm A1 610mm 24 inches 728mm B1 841mm A0 914mm 36 inches 1030mm B0 1118mm 44 inches Plain Paper Thin Target Models SC P8500D Series SC T7700D Series Roll core size 2 inches Paper Type printer driver Plain Paper Thin ICC Profile SC P8500D Series Epson...

Page 188: ...thetic Paper Target Models SC P8500D Series SC T7700D Series Roll core size 2 inches Paper Type printer driver Enhanced Synthetic Paper ICC Profile SC P8500D Series Epson_SC P8500D_EnhancedSyntheticPaper icc SC T7700D Series Epson_SC T7700D_EnhancedSyntheticPaper icc Paper Width 17 inches 610mm 24 inches 914mm 36 inches 1118mm 44 inches Enhanced Adhesive Synthetic Paper Target Models SC P8500D Ser...

Page 189: ... icc SC T7700D Series Epson_SC T7700D_BacklightFilm_PK_BK icc Paper Width 610mm 24 inches 914mm 36 inches 1118mm 44 inches Backlight Film Roll Target Models SC P8500D Series SC T7700D Series Roll core size 2 inches Paper Type printer driver Backlight Film Roll MK ICC Profile SC P8500D Series Epson_SC P8500D_BacklightFilm_MK_MB icc SC T7700D Series Epson_SC T7700D_BacklightFilm_MK_MB icc Paper Widt...

Page 190: ... Photo Paper ICC Profile SC P8500D Series Epson_SC P8500D_PremiumLusterPhotoPaper icc SC T7700D Series Epson_SC T7700D_PremiumLusterPhotoPaper icc Paper Width A4 LTR A3 A2 US C Velvet Fine Art Paper Target Models SC P8500D Series SC T7700D Series Paper Type printer driver Velvet Fine Art Paper ICC Profile SC P8500D Series Epson_SC P8500D_VelvetFineArtPaper icc SC T7700D Series Epson_SC T7700D_Velv...

Page 191: ...JetPaper icc SC T7700D Series Epson_SC T7700D_PhotoQualityInkJetPaper icc Paper Width A4 LTR Legal A3 A3 SuperB A2 US C Enhanced Matte Poster Board Target Models SC P8500D Series SC T7700D Series Paper Type printer driver Enhanced Matte Poster Board ICC Profile SC P8500D Series Epson_SC P8500D_EnhancedMattePosterBoard icc SC T7700D Series Epson_SC T7700D_EnhancedMattePosterBoard icc Paper Width 61...

Page 192: ...70 mm Paper Width 254 mm 10 inches to 1 118 mm 44 inches Paper Thickness 0 07mm to 0 8mm Cut Sheet Paper Width 203 2 mm 8 inches to 1 118 mm 44 inches Paper Length 220 mm to 1600 mm Paper Thickness 0 07 mm to 0 8 mm 0 8 mm to 1 5 mm for poster board Supported Paper Widths The following paper widths are supported You can perform right and left borderless printing on paper sizes that support borderl...

Page 193: ...nch 559mm Supported JIS B2 B3 515mm Supported Supported 20inch 508mm Supported Supported 500mm Supported Supported 18inch 457mm Supported 450mm 17inch 432mm Supported Supported ISO A2 A3 420mm Supported 16inch 406mm Supported Supported 400mm Supported JIS B3 B4 364mm Supported 14inch 356mm Supported ISO B3 353mm 13inch 330mm Supported Supported 12inch 305mm Supported 300mm Supported Supported ISO ...

Page 194: ...lready been registered to this printer Check the following and then select the Epson special media type or general paper settings that are closest to the paper you are using General paper settings General paper settings have not been optimized for any specific paper type You can then optimize the settings according to the paper provided by the user Photo Paper Baryta Fine Art Paper Fine Art Matte ...

Page 195: ...g horizontal banding or uneven colors Example of entering settings When printing at a data size of 100 mm and a print size of 101 mm the offset is 1 0 Therefore you would enter a value of 1 0 cImportant If you change even one item set in the Paper menu you need to perform Paper Feed Offset again SC P8500D Series SC T7700D Series User s Guide Appendix 195 ...

Page 196: ... Reference Paper Paper Thickness Roll Core Diameter roll paper only Paper Feed Offset See the following for details on the other settings U General Settings on page 132 See the following for more details on paper settings U When the paper type is not displayed on the control panel or in the driver on page 54 Moving or Transporting the Printer This section describes how to move or transport the pri...

Page 197: ...urning off the power See the following for more detailed instructions U If the Environment Indoors or During Transportation Drops to 10 C or Lower on page 198 Moving to Another Location in the Same Building Preparations before moving This section describes how to move or transport the printer It explains how to prepare for a short move such as to another location in the same building See the follo...

Page 198: ... Epson Support If the Environment Indoors or During Transportation Drops to 10 C or Lower The print head may be damaged if the environmental temperature falls to 10 C or lower If the temperature is expected to drop to 10 C or lower follow the steps below to drain the ink in advance cImportant When performing this operation the discharged ink accumulates in the maintenance box so make sure there is...

Page 199: ...Printer on page 198 cImportant If a message is displayed indicating that you need a new XXX ink cartridge when you resume using the printer prepare an ink cartridge of the color displayed in the XXX section before the next time you use the printer The next time you turn on the printer ink will fill the print head nozzles making the printer ready to print so if you do not have enough ink to fill th...

Page 200: ...P2 or later CPU Intel Core2 Duo 3 05 GHz or more Available memory space 1 GB or more Hard disk Available volume to install 32 GB or more Display resolution WXGA 1280 800 or better Connection method with the printer USB Ethernet or Wi Fi For details on the connection methods interface specifications see the following U Specifications Table on page 202 Mac Operating system Mac OS X v10 6 8 or later ...

Page 201: ...ame network as the printer U Administrator s Guide Supported Browsers Microsoft Edge Internet Explorer 8 or later Firefox 1 Chrome 1 Safari 1 1 Use the latest version See the following for details on the network interfaces U Specifications Table on page 202 SC P8500D Series SC T7700D Series User s Guide Appendix 201 ...

Page 202: ... C within a month at 40 C In storage After unpacking Ink charged 10 to 40 C Within a month at 40 C Ink discharged 1 20 to 25 C Within a month at 25 C Humidity Printer Specifications Operating 20 to 80 40 to 60 is recommended without condensation In storage 5 to 85 without condensation Temperature and humidity range for operating the range shown by diagonal lines is recommended Dimensions Width x D...

Page 203: ...use only 3 Complies with WPA2 standards with support for WPA WPA2 Personal 4 EpsonNet Print supports IPv4 only The others support both IPv4 and IPv6 Warning To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Ink Sp...

Page 204: ...dio equipment operates 2 4 to 2 4835 GHz b maximum radio frequency power transmitted in thefrequency band in which the radio equipment operates 20dBm eirp power For users in Zambia See the following website to check the information for ZICTA Type Approval https support epson net zicta SC P8500D Series SC T7700D Series User s Guide Appendix 204 ...

Page 205: ...ve them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Yourcomputeroperatingsystemnameandversion Names and versions of the software applications you normally use with your product Help for Users in ...

Page 206: ...ooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call Country Telephone Argentina 54 11 5167 0300 08...

Page 207: ...491234 02 27495955 1F No 16 Sec 5 Nanjing E Rd Songshan Dist Taipei City 105 Taiwan Telephone number Fax number Address 02 32340688 02 32340699 No 1 Ln 359 Sec 2 Zhongshan Rd Zhonghe City Taipei County 235 Taiwan 039 605007 039 600969 No 342 1 Guangrong Rd Luodong Township Yilan County 265 Taiwan 038 312966 038 312977 No 87 Guolian 2nd Rd Hualien City Hualien County 970 Taiwan 03 4393119 03 439658...

Page 208: ...e The Helpdesk numbers are Australia Phone 1300 361 054 Fax 02 8899 3789 New Zealand Phone 0800 237 766 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes your Epson product documentation type of computer operating system application programs and any information you feel is ...

Page 209: ...104 Bandung Lippo Center 8th floor Jl Gatot Subroto No 2 Bandung Phone Fax 62 22 7303766 Surabaya Hitech Mall lt IIB No 12 Jl Kusuma Bangsa 116 118 Surabaya Phone 62 31 5355035 Fax 62 31 5477837 Yogyakarta Hotel Natour Garuda Jl Malioboro No 60 Yogyakarta Phone 62 274 565478 Medan Wisma HSBC 4th floor Jl Diponegoro No 11 Medan Phone Fax 62 61 4516173 Makassar MTC Karebosi Lt Ill Kav P7 8 JI Ahmad ...

Page 210: ...ers for download and products enquiry are available Helpline For Service Product info or to order Consumerable 18004250011 9AM 6PM This is aToll free number For Service CDMA Mobile Users 3900 1600 9AM 6PM Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the Epson Philippines Corporation at the tel...

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