o
Is the paper wavy or curled?
If changes in temperature and humidity cause paper
to become wavy or curled, the printer may not be able
to recognize the paper size correctly.
Check the following points.
❏
Load the paper just before printing.
❏
Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled parts and
then load it again.
For cut sheets, use new paper.
U
“Notes on Loading the Paper” on page 25
o
Are the edges of the roll paper uneven?
Loading roll paper with the right and left edges
uneven may cause paper feeding problems or paper
meandering may occur during printing. Rewind the
paper to make the edges even before using roll paper,
or use roll paper that has no problems.
U
“Notes on Loading the Paper” on page 25
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer.
U
“Epson Special Media” on page 129
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25˚C, humidity: 40 to
60%). For information about paper from other
manufacturers, see the documentation supplied with
the paper.
o
Is paper jammed in the printer?
Open the front cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, see "Roll paper jam" or "Cut
sheets jam" below, and clear the jammed paper.
Paper does not collect in the paper
basket, or is creased or folded
o
Does the print job require a lot of ink, or is the
humidity of the work environment high?
Depending on the job and the work environment,
paper may not collect in the paper basket. Take the
following measures as appropriate.
❏
Paper does not collect in the paper basket: Use
your hands to lightly press the paper into the
paper basket as it is ejected from the printer.
❏
The paper folds after it has been cut
automatically: Select manual cutting and take
the paper in both hands after it is cut.
❏
The paper wrinkles and does not collect well in
the paper basket: Resume printing after closing
the paper basket. Before the paper ejected from
the printer touches the floor, take it in both
hands close to the paper eject slot and continue
to lightly support it until printing is complete.
Roll paper jam
To remove jammed paper, follow the steps below:
A
Open the cut sheets cover.
B
Unlock the center lock and open the roll paper
cover.
C
Cut the top portion of any torn or wrinkled areas
using a commercially available cutter.
SC-F500 Series User's Guide
Problem Solver
126
